Home Entertainment Expo

★☆☆☆☆
  • 490 Boston Post Rd # 12

    Sudbury, MA 01776

    Map & Directions
  • 978-579-0003

About Home Entertainment Expo

Home Construction & Remodeling

Home Construction & Remodeling
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We hired this company in 2009 to do video, audio and phone systems in a new home (new construction). Cost exceeded $125,000 - so it was a substantial job. At first they seemed very professional and knowledgeable about the products, sales person is very sleek, but later it turned out it was all for show. They had almost no knowledge about the phone system (and only disclosed at the end of the job that it was their first time installing) and very limited technical ability about the audio and video systems. As a result it took them twice as long as their estimates to complete the programming and then tried to charge us for extra labor. 15 months later when two of the devices they installed failed, they refused to come back and repair. Would strongly encourage all looking for a home entertainment company to find another - they will not live up to their advertising.

1
★☆☆☆☆

We hired this company in 2009 to do video, audio and phone systems in a new home (new construction). Cost exceeded $125,000 - so it was a substantial job. At first they seemed very professional and knowledgeable about the products, sales person is very sleek, but later it turned out it was all for show. They had almost no knowledge about the phone system (and only disclosed at the end of the job that it was their first time installing) and very limited technical ability about the audio and video systems. As a result it took them twice as long as their estimates to complete the programming and then tried to charge us for extra labor. 15 months later when two of the devices they installed failed, they refused to come back and repair. Would strongly encourage all looking for a home entertainment company to find another - they will not live up to their advertising.

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