Mattress Firm Ghent

★☆☆☆☆
  • 300 W 21st St

    Norfolk, VA 23517

    Map & Directions
  • 757-533-9310

About Mattress Firm Ghent

Categories
  • Mattress Stores
  • Bedding
  • Furniture Stores
  • Beds
  • Bedroom Furniture
Details
  • Shop Online
  • Mattress Stores
  • Mattress Pads
Hours
M-Sa 10am-8pm, Su 12pm-6pm
Emails
  • customerservice@mattressfirm.com
Keywords
  • Mattress Online
  • Best Mattress
  • New Mattress
Products
  • Mattresses
  • Beds
  • Box Springs
  • Mattress Toppers
  • Bed Frames
  • Headboards
  • Footboards
  • Daybeds
  • Trundle Beds
  • Futons
  • Futon Mattresses
  • Crib Mattresses
  • Latex Mattresses
  • Innerspring Mattresses
  • Foam Mattresses
  • Adjustable Beds
  • Platform Beds
  • Gel Mattresses
  • Pillows
  • Sheets
  • Comforters
  • Duvets
  • Mattress Protectors
  • Futon Covers
  • Mattress Covers
  • Nightstands
  • Bedroom Furniture
  • Rugs
  • Chairs
  • Recliners
  • Lamps
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Cash
Brands
  • Sealy
  • Serta
  • Simmons
  • Tempur-pedic
  • King Koil
  • Stearns and Foster
  • Hotel Maison
  • Serta iSeries
  • Carolina Mattress Guild
  • My Side
  • Castle Collection
  • Kingsdown
  • Laura Ashley
  • Simmons Comforpedic
  • Simmons Beautyrest
  • Serta Perfect Sleeper
  • Serta Coolsense
  • Serta iComfort
  • Sealy Posturepedic
  • Sleeping Beauty
  • Simmons ComforPedic Phenom

Home & Garden

Home & Garden
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Do not purchase a mattress from this company. The delivery personnel destroyed some of my personal property, before they even entered the house! Initially I was told over the phone that everything would be fixed or replaced. Then the next day management refused to compensate for the damaged property, and in fact, tried to blame the reason for the property being damaged on me. Management was condescending and unsympathetic. Customer service non-existent with this company. I'm in shock. To have someone come out to the house just to do an estimate will cost nearly $100, and then I have to have the damaged repaired. I will never shop at this store again; in fact I will never shop at any store that the Virginia Beach management is associated with. I will actually be filing a civil suit. Do not use this company.

0
★☆☆☆☆

Do not purchase a mattress from this company. The delivery personnel destroyed some of my personal property, before they even entered the house! Initially I was told over the phone that everything would be fixed or replaced. Then the next day management refused to compensate for the damaged property, and in fact, tried to blame the reason for the property being damaged on me. Management was condescending and unsympathetic. Customer service non-existent with this company. I'm in shock. To have someone come out to the house just to do an estimate will cost nearly $100, and then I have to have the damaged repaired. I will never shop at this store again; in fact I will never shop at any store that the Virginia Beach management is associated with. I will actually be filing a civil suit. Do not use this company.

Pros: The store was located close to my house.

Cons: Damaged personal property. Company refuses to assist with repair/replacement. Staff lie to customers. Management condescending to customers.

Message from Mattress Firm Ghent

Mattress Firm features more than 55 different mattresses from top manufacturers such as Tempur-Pedic, Sealy, Serta and Simmons. We also carry specialty mattresses and bedding products incorporating the latest sleep technology, including pressure relieving memory foam mattresses. Enjoy same-day or next-day mattress delivery nationwide from any Mattress Firm location.

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