Toyota of Cool Springs

★★★★★
  • 1875 W. McEwen Drive

    Franklin, TN 37067

    Map & Directions
  • 615-861-8524

About Toyota of Cool Springs

Categories
  • Auto Dealers
  • New Car Dealers
  • Used Cars
  • Automotive Repair
  • Auto Parts & Accessories
  • Auto Leasing
  • Auto Body Paint & Repair
Details
  • Toyota
Hours
M-Sa 9am-8pm, Su 12pm-6pm (Service: M-F: 7:00am - 6:00pm, Sa: 7:00am -5:00pm, Sun: Closed)
Year Established
  • 2011
Brands
  • Toyota
  • Scion
5 56
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Barry White was a pleasure to work with, and I plan to work with him again on my next car purchase. He came to me highly recommended from several friends. Basically, working with a car expert gave me a strong sense of confidence in buying

3
★★★★★

Barry White was a pleasure to work with, and I plan to work with him again on my next car purchase. He came to me highly recommended from several friends. Basically, working with a car expert gave me a strong sense of confidence in buying

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I have not purchased a new car in over ten years. I shopped around to look at the other brands, but decided on a Limited Toyota Avalon. At that point, I went to four Toyota dealers and Cool Springs was my final decision. The other Toyota

3
★★★★★

I have not purchased a new car in over ten years. I shopped around to look at the other brands, but decided on a Limited Toyota Avalon. At that point, I went to four Toyota dealers and Cool Springs was my final decision. The other Toyota

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Awesome car buying experience... best dealership and team I've had the pleasure to work with thus far. Highly recommend going here to purchase your new car, you won't be disappointed!

3
★★★★★

Awesome car buying experience... best dealership and team I've had the pleasure to work with thus far. Highly recommend going here to purchase your new car, you won't be disappointed!

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I have just purchased my second Tundra from Toyota Of Cool Springs and they make an overwhelming experience as painless as possible. My sales guy each time as been Patrick Howard who as been great to work with and a good guy. Also general

3
★★★★★

I have just purchased my second Tundra from Toyota Of Cool Springs and they make an overwhelming experience as painless as possible. My sales guy each time as been Patrick Howard who as been great to work with and a good guy. Also general

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We were referred to Toyota of Cool Springs via the Costco program. After having a less than stellar experience with Cool Springs Toyota under the previous management, we'd backed away. Our recent experience was totally the opposite. We

3
★★★★★

We were referred to Toyota of Cool Springs via the Costco program. After having a less than stellar experience with Cool Springs Toyota under the previous management, we'd backed away. Our recent experience was totally the opposite. We

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We loved our new car buying experience at Toyota of Cool Springs and would highly recommend them for anyone looking for a new car. Their staff was knowledgeable, courteous, and prompt when we called or emailed with questions. Our sales

3
★★★★★

We loved our new car buying experience at Toyota of Cool Springs and would highly recommend them for anyone looking for a new car. Their staff was knowledgeable, courteous, and prompt when we called or emailed with questions. Our sales

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I just purchased a 2013 Highlander. I'd found a car at CarMax, but a friend suggested I call Toyota Cool Springs and just talk to Viktor. I'm a divorced, single mom and have never made a car purchase alone. Viktor was so great-no

3
★★★★★

I just purchased a 2013 Highlander. I'd found a car at CarMax, but a friend suggested I call Toyota Cool Springs and just talk to Viktor. I'm a divorced, single mom and have never made a car purchase alone. Viktor was so great-no

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I just bought a 2015 Highlander and loved the experience of working with Toyota of Cool Springs. Viktor was my salesman and made t a pleasure through what can be a horrible experience. I looked at another local dealership after browsing

3
★★★★★

I just bought a 2015 Highlander and loved the experience of working with Toyota of Cool Springs. Viktor was my salesman and made t a pleasure through what can be a horrible experience. I looked at another local dealership after browsing

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We just got a new 2014 Camry. GREG COLE IS THE BEST.!!!!! Prompt and efficient. Explained all the "bells and Whistles" of the car to us! We have also used the service dept for our Highlander! Very professional!

3
★★★★★

We just got a new 2014 Camry. GREG COLE IS THE BEST.!!!!! Prompt and efficient. Explained all the "bells and Whistles" of the car to us! We have also used the service dept for our Highlander! Very professional!

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I just bought a new Toyota Rav4 from this dealer, and I couldn't have asked for a better car-buying experience. Richard Webb is the greatest, he got me the best deal possible, he took the time to explain every detail of my new car, even

3
★★★★★

I just bought a new Toyota Rav4 from this dealer, and I couldn't have asked for a better car-buying experience. Richard Webb is the greatest, he got me the best deal possible, he took the time to explain every detail of my new car, even

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Ethan and Chauncy were terrific! I'm glad I went and had a chance to work with and meet you guys!! Keep up the excellent work! If your needing a car please go see these guys!! You will not be disappointed.

3
★★★★★

Ethan and Chauncy were terrific! I'm glad I went and had a chance to work with and meet you guys!! Keep up the excellent work! If your needing a car please go see these guys!! You will not be disappointed.

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I recently bought a Toyota Camry 2014.5 and fully satisfied with their service. This is my first new car I bought and worried about taking step forward. But THANKS TO product specialist " Tye Gazoo" for making every thing so easy for me.

3
★★★★★

I recently bought a Toyota Camry 2014.5 and fully satisfied with their service. This is my first new car I bought and worried about taking step forward. But THANKS TO product specialist " Tye Gazoo" for making every thing so easy for me.

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We purchased a 2013 Highlander on November 30th and had a wonderful experience. Our salesman was Foster Billings and I highly recommend requesting him if you're in the market for a new or used car. My husband and I had been in a pretty

3
★★★★★

We purchased a 2013 Highlander on November 30th and had a wonderful experience. Our salesman was Foster Billings and I highly recommend requesting him if you're in the market for a new or used car. My husband and I had been in a pretty

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I bought a 2013 Highlander last Sunday (November 24,) and had an excellent experience. Foster Billings was a great salesman and the sale was made in a timely manner. He also went the extra mile by explaining in detail all the car's

3
★★★★★

I bought a 2013 Highlander last Sunday (November 24,) and had an excellent experience. Foster Billings was a great salesman and the sale was made in a timely manner. He also went the extra mile by explaining in detail all the car's

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This is the second time this week that I took my Sequoia to Toyota of Cool Springs for service. Both times I ended up paying extra money for something they broke during the service and the wait time has been excessive.\r
\r
Today, they

3
★★★★★

This is the second time this week that I took my Sequoia to Toyota of Cool Springs for service. Both times I ended up paying extra money for something they broke during the service and the wait time has been excessive.\r
\r
Today, they

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I will not do business with this place. Maybe it's just the one scammer who works there and the rest are great, I don't care. I took my van in for some sliding doors issues that was covered under a warranty that we just received a letter

3
★★★★★

I will not do business with this place. Maybe it's just the one scammer who works there and the rest are great, I don't care. I took my van in for some sliding doors issues that was covered under a warranty that we just received a letter

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I would like to be objective and share my experience so others can learn from my mistake. I spent about a month researching used vehicles and found what I wanted at Toyota of Cool Springs (4 hour drive from my home in Atlanta). Their

3
★★★★★

I would like to be objective and share my experience so others can learn from my mistake. I spent about a month researching used vehicles and found what I wanted at Toyota of Cool Springs (4 hour drive from my home in Atlanta). Their

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Make sure you ask for J.D. Smith when you get there. He was the best salesman, no pressure and went above and beyond our expectations. We got a great deal and an awesome corolla. JD made the experience a pleasure.

3
★★★★★

Make sure you ask for J.D. Smith when you get there. He was the best salesman, no pressure and went above and beyond our expectations. We got a great deal and an awesome corolla. JD made the experience a pleasure.

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I have a new red Prius V ! Thank you, Tommy Pinson, for your help with this purchase !

3
★★★★★

I have a new red Prius V ! Thank you, Tommy Pinson, for your help with this purchase !

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Toyota of Cool Springs has always been great with their customers and their customer service. Tks Toyota of Cool Springs.

3
★★★★★

Toyota of Cool Springs has always been great with their customers and their customer service. Tks Toyota of Cool Springs.

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Toyota of Cool Spring is where I ended up buying a new car and to my surprise, my son bought a new truck. Lee Beene greeted us and from that moment we were taken care of above and beyond. I bought a Prius C III and my son bought a Tacoma.

3
★★★★★

Toyota of Cool Spring is where I ended up buying a new car and to my surprise, my son bought a new truck. Lee Beene greeted us and from that moment we were taken care of above and beyond. I bought a Prius C III and my son bought a Tacoma.

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Saw online they had a good deal on a truck. Called Lee to make aure the truck was there, he said yes. I went down with my wife. Saw two trucks with the discription on the site. The next week went face to face with the salesman. He told me we were driving the truck on the and come to find out he said that truck had sold the truck. The teuck we drove he said had nerf bars and tinted windows that made the price higher. Needless to say they wouldnt honor the price. I would not recomend this dealership to anyone.

1
★☆☆☆☆

Saw online they had a good deal on a truck. Called Lee to make aure the truck was there, he said yes. I went down with my wife. Saw two trucks with the discription on the site. The next week went face to face with the salesman. He told me we were driving the truck on the and come to find out he said that truck had sold the truck. The teuck we drove he said had nerf bars and tinted windows that made the price higher. Needless to say they wouldnt honor the price. I would not recomend this dealership to anyone.

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Toyota of Cool Springs has been great! Purchased my Highlander from here, have had all my service completed here, & I drive from Gallatin each time. Their staff are always very professional, honest, & always have a postive attitude. Highly

3
★★★★★

Toyota of Cool Springs has been great! Purchased my Highlander from here, have had all my service completed here, & I drive from Gallatin each time. Their staff are always very professional, honest, & always have a postive attitude. Highly

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Toyota of Cool Springs has a wide selection of vehicles. The facility is very comfortable, and is gracious enough to provide a space for the children to entertain themselves while the deal is being made. The salesmen are very personable

3
★★★★★

Toyota of Cool Springs has a wide selection of vehicles. The facility is very comfortable, and is gracious enough to provide a space for the children to entertain themselves while the deal is being made. The salesmen are very personable

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If you are looking for a great salesman, ask for Raymond Agib. Very laid back, low pressure. Great experience

3
★★★★★

If you are looking for a great salesman, ask for Raymond Agib. Very laid back, low pressure. Great experience

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After my SUV decided to die on me, we decided it was time for a new car. My husband recommended a Toyota 4Runner. I have had toyota vehicles in the past and never had any significant problems. After spending an exhausting morning at other

3
★★★★★

After my SUV decided to die on me, we decided it was time for a new car. My husband recommended a Toyota 4Runner. I have had toyota vehicles in the past and never had any significant problems. After spending an exhausting morning at other

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Our experience at Toyota of Cool Springs was excellent! I do not ever plan on going anywhere else to shop for the best deal on the best car.

3
★★★★★

Our experience at Toyota of Cool Springs was excellent! I do not ever plan on going anywhere else to shop for the best deal on the best car.

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Thank You John and Dean for making the purchase of my new Corolla so easy. Everyone at Toyota of Cool Springs was very nice .. Love my Corolla !!

3
★★★★★

Thank You John and Dean for making the purchase of my new Corolla so easy. Everyone at Toyota of Cool Springs was very nice .. Love my Corolla !!

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Customer service is great...Kenny sales manager was so easy to deal with.......we did spend there 4hrs but is was saturday and sales person Dena told us they sold 27 cars that day, wow. Oh yeah and every saturday they buy lunch for

3
★★★★★

Customer service is great...Kenny sales manager was so easy to deal with.......we did spend there 4hrs but is was saturday and sales person Dena told us they sold 27 cars that day, wow. Oh yeah and every saturday they buy lunch for

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My wife and I just bought a pre-owned Tacoma and were very pleased with the staff and the process. Thank you Adam and Alan. The dealing was fair and an easy - the sales staff even corrected a couple of minor things at no charge. Over

3
★★★★★

My wife and I just bought a pre-owned Tacoma and were very pleased with the staff and the process. Thank you Adam and Alan. The dealing was fair and an easy - the sales staff even corrected a couple of minor things at no charge. Over

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We just purchased our 11th Toyota vehicle, the new 2012 Camry LE. We shopped 6 different dealers within 200 miles of Chattanooga. By far, the most pleasant dealing was with Patrick Howard at Toyota of Cool Springs. After speaking with

3
★★★★★

We just purchased our 11th Toyota vehicle, the new 2012 Camry LE. We shopped 6 different dealers within 200 miles of Chattanooga. By far, the most pleasant dealing was with Patrick Howard at Toyota of Cool Springs. After speaking with

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I had a 2003 Toyota Corolla that had just about hit the 100,000 milage mark - and was starting to need some major repairs. To make a long story short - I ended up purchasing a new 2011 Toyota Camry LE. I had an excellent experience with

3
★★★★★

I had a 2003 Toyota Corolla that had just about hit the 100,000 milage mark - and was starting to need some major repairs. To make a long story short - I ended up purchasing a new 2011 Toyota Camry LE. I had an excellent experience with

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Friendly honest people. Listened to our needs. Offered several options. No pressure.

3
★★★★★

Friendly honest people. Listened to our needs. Offered several options. No pressure.

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Ease of scheduling appointment and efficiency in completing the requested work.

3
★★★★★

Ease of scheduling appointment and efficiency in completing the requested work.

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Able to order vehicle with exact options I wanted

3
★★★★★

Able to order vehicle with exact options I wanted

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no pressure to purchase a new vehicle, personnel very knowledgeable and friendly.

3
★★★★★

no pressure to purchase a new vehicle, personnel very knowledgeable and friendly.

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"These guys are good. My wife has a 2001 Camry and the times she taken it in for regular maintenance and a few small issues, they've been great. The service department is fast and friendly which is nice to see these days. Car runs great

3
★★★★★

"These guys are good. My wife has a 2001 Camry and the times she taken it in for regular maintenance and a few small issues, they've been great. The service department is fast and friendly which is nice to see these days. Car runs great

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Everyone was very upfront with no high pressure tactics. The best experience I have ever had purchasing a new vehicle and I have purchase about 8 over the years.

3
★★★★★

Everyone was very upfront with no high pressure tactics. The best experience I have ever had purchasing a new vehicle and I have purchase about 8 over the years.

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Aspects i liked the most: Honesty and integrity of general manager and salesman

3
★★★★★

Aspects i liked the most: Honesty and integrity of general manager and salesman

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We had a great experience from the sales people to the service people - they have been wonderful to work with.

3
★★★★★

We had a great experience from the sales people to the service people - they have been wonderful to work with.

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I can't tell you how much I appreciate you taking care of her; my mother is so happy with your staff and is now trying to time her service needs so she can bring her car to your dealership for future maintenance needs when she visits the

3
★★★★★

I can't tell you how much I appreciate you taking care of her; my mother is so happy with your staff and is now trying to time her service needs so she can bring her car to your dealership for future maintenance needs when she visits the

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I worked in customer service for years before becoming a stay-at-home mom, so my radar is finely tuned for good customer service. Everyday I see people in the industry who could go that extra measure to improve the customer experience but

3
★★★★★

I worked in customer service for years before becoming a stay-at-home mom, so my radar is finely tuned for good customer service. Everyday I see people in the industry who could go that extra measure to improve the customer experience but

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We have owned Toyotas for about 14 years now, have moved around a bit and are accustomed to the dealership experience - meaning that the drivers with the newer, more expensive cars are treated better than someone like myself. Our family is

3
★★★★★

We have owned Toyotas for about 14 years now, have moved around a bit and are accustomed to the dealership experience - meaning that the drivers with the newer, more expensive cars are treated better than someone like myself. Our family is

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My experience was great--this was my first time to your facility--A+

3
★★★★★

My experience was great--this was my first time to your facility--A+

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Aspects i liked the most: Honesty and integrity of general manager and salesman

2
★★★★★

Aspects i liked the most: Honesty and integrity of general manager and salesman

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BEST DEALER I HAVE USE SO FAR

2
★★★★★

BEST DEALER I HAVE USE SO FAR

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Great experience and very friendly staff. They salesmen that took care of me went above and beyond to help me.

2
★★★★★

Great experience and very friendly staff. They salesmen that took care of me went above and beyond to help me.

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First of all let me say, I am not a complainer about these things. In fact, I hardly ever write reviews on anyone or anything. In this case, I feel it is neccessary you take this message to heart before buying a car with Alexander Toyota. I bought a '09 Toyota Yaris from them and it has been a nightmare from the word "go." The car is great. The only thing that is an issue is getting it serviced for issues that were wrong with it at the time I bought it (i.e. window making wierd noises, A/C smells, weird engine noises). When I dropped if off for repair, one of the servicemen told me "Well, since the engine noise is making a 'faint' sound [as opposed to a real loud sound], we aren't going to look into that." I was shocked by this. I couldn't believe that he would tell me that. I replied, "Even if it is a faint noise, it can still be a big deal." After dealing with multiple people, I finally got through to someone who had some sense. As of this point, I have been without my car for 4 days now as they have been going back and forth about why they can't/won't look at it. I am a firm believer in Toyota. I believe I have made a good purchase. I am afraid I may have went with the wrong dealer. Please keep this in your mind as you consider buying from them. They will sell you a car with no problem. If you have a warrenty issue, get ready for a fight!

0
★☆☆☆☆

First of all let me say, I am not a complainer about these things. In fact, I hardly ever write reviews on anyone or anything. In this case, I feel it is neccessary you take this message to heart before buying a car with Alexander Toyota. I bought a '09 Toyota Yaris from them and it has been a nightmare from the word "go." The car is great. The only thing that is an issue is getting it serviced for issues that were wrong with it at the time I bought it (i.e. window making wierd noises, A/C smells, weird engine noises). When I dropped if off for repair, one of the servicemen told me "Well, since the engine noise is making a 'faint' sound [as opposed to a real loud sound], we aren't going to look into that." I was shocked by this. I couldn't believe that he would tell me that. I replied, "Even if it is a faint noise, it can still be a big deal." After dealing with multiple people, I finally got through to someone who had some sense. As of this point, I have been without my car for 4 days now as they have been going back and forth about why they can't/won't look at it. I am a firm believer in Toyota. I believe I have made a good purchase. I am afraid I may have went with the wrong dealer. Please keep this in your mind as you consider buying from them. They will sell you a car with no problem. If you have a warrenty issue, get ready for a fight!

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The celebration luncheon could not have run more efficiently or smoothly. Under Jenny's keen supervision, The service personnel considerately maintained the buffet lines and provided timely and polite service to all. Vernra and nellie were exceptional. Lastly, Please express a heart felf " THANK YOU" to all the cooks behind-the-scene kitchen assistants. The food was delicious and its presentation was lovely. The result of their hard work was enjoyed by all. How i wish they could have heard all the well deserved comments. Mr. Frazee, sincere compliments on your Mt. Vernon staff, Indeed you may be proud

2
★★★★★

The celebration luncheon could not have run more efficiently or smoothly. Under Jenny's keen supervision, The service personnel considerately maintained the buffet lines and provided timely and polite service to all. Vernra and nellie were exceptional. Lastly, Please express a heart felf " THANK YOU" to all the cooks behind-the-scene kitchen assistants. The food was delicious and its presentation was lovely. The result of their hard work was enjoyed by all. How i wish they could have heard all the well deserved comments. Mr. Frazee, sincere compliments on your Mt. Vernon staff, Indeed you may be proud

.

Another good experience. She went above and beyond to see that we got the best deal possible.

2
★★★★★

Another good experience. She went above and beyond to see that we got the best deal possible.

Message from Toyota of Cool Springs

Wii station for kids!

More about Toyota of Cool Springs

Service Center, Parts & Accessories, Body Shop, Detailing, Childrenā??s Play Area, Courtesy Shuttle, Internet Access

 

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