Enjoy friendly service and great facilities at the Sheraton Nashville Downtown Hotel. Located in the heart of ?Music City USA,? we are just three blocks from the Convention Center and 4 blocks from the Sommet Center, as well as within walking distance of the historic district, the Financial District, and LP Field; home of the Titans. Find a quiet place to relax in our guest rooms complete with wonderful city views. Settle in and experience the celebrated ?ahhhhh? of the Sheraton Sweet Sleeper(SM) Bed. For the added comfort of our guests, we are now a 100% non-smoking hotel. Relax and let our concierge help arrange dinner reservations or tickets to the latest show. While you are here, our full-service fitness center will keep your workout routine on track. You can also stay connected with our business center. We look forward to seeing you soon at the Sheraton Nashville Downtown Hotel.
Great Staff
by frankd43
The staff of the Sheraton went out of their way to be polite and helpful. I came to Nashville on a business trip and did not know anything about the area. The concierge, a young lady named Shannon or Sharon?, was very helpful and friendly. Same goes with the front desk staff. The hotel is very nice and clean. However, the staff is what really won me over!
Pros: Nice employees
Posted 05/05/07
I felt like a family member
by dsnyder1976
I stayed at the Sheraton Nashville Downtown location over the weekend. I have never felt so welcomed at a hotel in my life! The staff really seemed to care about my trip, my stay, and my interests. The front desk clerk asked how my flight was, the concierge printed out maps of the local points of interest and directions and had great suggestions for dinner, and the staff in the restaurant was very attentive as well. As for the hotel itself, they are remodeling it but it didn't disturb me at all. They said that they will have a Starbucks in the hotel next week. Bad timing on my part! :( All in all, I had a great stay and I look forward to coming back to Nashville and staying at the Sheraton again!
Pros: THE STAFF, sauna, and the beds
Cons: Missed Starbucks by two days!
Posted 04/21/07
Would rather sleep in a box.
by lsiniard
Will never stay here again. People were rude to me and the 200 a night room looked like a room at motel 6. Dont waste your time or money.
Pros: none
Cons: all
Posted 01/19/07
Definately would come back!
by dana912
Very happy to have stayed here! All of the staff was incredibly friendly, the rooms were very clean and very comfortable! The hotel is beautiful - our stay on the 17th floor allowed us to look down on the atrium - great view! Excellent location for both the State Buildings and the entertainment district.
Posted 09/27/02
A nightmare!
by seb
Stayed there twice while son was at a 4-H convention. Elevators wouldn't work right. Some passengers thought that they wouldn't go if there was too much weight, but it was hard to get anyone to get off so that the doors would close. Sometimes the elevator would go all the way up before coming down & stopping at EVERY FLOOR! I was not able to dial my son's room from my room or from a house phone. The desk clerks insisted that he must not be there when I knew that he was. For 4 days I begged for assistance but nothing was done. Others had the same problem. My son missed a very important dinner because nobody was able to phone him or get to his room because of the elevator situation. I also thought the rooms were crummy for the price. The bathrooms were in bad shape.
Pros: convenient location, convenient parking
Cons: terrible elevators, old rooms, unresponsive staff
Posted 08/01/02