Ferris Nail Salon

★★★☆☆

About Ferris Nail Salon

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This nail salon is now known as &Design. I have heard reviews about the previous salon along with its owners/employees, etc, and all I can say is that &Design is AMAZING!
The mani/pedi is the BEST, and it's so relaxing and full of service that you would normally pay $45 and up for in a higher end salon. I've been there twice and can't wait until my schedule clears up to go again. My nails have never looked more healthy, and the girls who work there are so sweet. I'm a germaphobe, and the level of cleanliness is beyond superb.

The previous review is rather unbelievable to me, and the only explanation I can offer is a possible language barrier, which the reviewer might not have understood or been open to...

Go to &Design on Ferris Ave, right off of Dempster. It's tiny and obscure, but don't judge a book by it's cover. :)

5
★★★★★

This nail salon is now known as &Design. I have heard reviews about the previous salon along with its owners/employees, etc, and all I can say is that &Design is AMAZING!
The mani/pedi is the BEST, and it's so relaxing and full of service that you would normally pay $45 and up for in a higher end salon. I've been there twice and can't wait until my schedule clears up to go again. My nails have never looked more healthy, and the girls who work there are so sweet. I'm a germaphobe, and the level of cleanliness is beyond superb.

The previous review is rather unbelievable to me, and the only explanation I can offer is a possible language barrier, which the reviewer might not have understood or been open to...

Go to &Design on Ferris Ave, right off of Dempster. It's tiny and obscure, but don't judge a book by it's cover. :)

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I tried to ignore the reviews because I was looking forward to using a gift certificate for the establishment. However, the ownership just changed today (6/2010) and the salon is now called &Design. Unfortunately, the reviews still hold true, as the service was terrible. I asked the new owner if she would honor my gift certificate, as a customer service, and she replied "what's customer service?". I couldn't believe my ears. Please don't give this salon your business, save it for a salon that cares and does good work.

1
★☆☆☆☆

I tried to ignore the reviews because I was looking forward to using a gift certificate for the establishment. However, the ownership just changed today (6/2010) and the salon is now called &Design. Unfortunately, the reviews still hold true, as the service was terrible. I asked the new owner if she would honor my gift certificate, as a customer service, and she replied "what's customer service?". I couldn't believe my ears. Please don't give this salon your business, save it for a salon that cares and does good work.

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0 out of 1 people found this review helpful.

.

Had a great mani-pedi there today (without even having an appt.). I think it depends which manicurist you get. Mine was very very good and could tell I did not feel well..and said she was channeling her energy into me etc. Then she sprayed a menthol solution on my neck because of my neck arthritis which really helped. I will go back there cuz its convenient and reasonable. But I would only ask for Amy.

4
★★★★☆

Had a great mani-pedi there today (without even having an appt.). I think it depends which manicurist you get. Mine was very very good and could tell I did not feel well..and said she was channeling her energy into me etc. Then she sprayed a menthol solution on my neck because of my neck arthritis which really helped. I will go back there cuz its convenient and reasonable. But I would only ask for Amy.

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I contacted Ferris Nails to make an appt. and specifically requested for the person that previously did my nails 2 weeks before. They said ok.
I showed up and the person I wanted was not working that day and the Asian lady who is the owner said I'll take you. I was upset that they didn't tell me the person I wanted was not working.

I was going out of town and decided what the heck. She asked me to pay before painting my nails. It was $35 so I have her two $20's. She did not give me my change?the whole time she was painting my nails I kept thinking why didn't she return the $5?

Finally when she was done, I asked for my change. She said well, weren't you going to tip me??!!!! I thought to myself does it matter if I was or wasn't? I still want my change.

I was disguised by the way I was treated!!

There's a nail shop on every corner of the city. Don't bother coming to this location, you will not only get bad service but they'll end up taking your change. Also, if you want to charge the service on the a credit card she will ask you how much tip you want to add before running your card..How can you tip someone if you aren't even done with your service??!!

1
★☆☆☆☆

I contacted Ferris Nails to make an appt. and specifically requested for the person that previously did my nails 2 weeks before. They said ok.
I showed up and the person I wanted was not working that day and the Asian lady who is the owner said I'll take you. I was upset that they didn't tell me the person I wanted was not working.

I was going out of town and decided what the heck. She asked me to pay before painting my nails. It was $35 so I have her two $20's. She did not give me my change?the whole time she was painting my nails I kept thinking why didn't she return the $5?

Finally when she was done, I asked for my change. She said well, weren't you going to tip me??!!!! I thought to myself does it matter if I was or wasn't? I still want my change.

I was disguised by the way I was treated!!

There's a nail shop on every corner of the city. Don't bother coming to this location, you will not only get bad service but they'll end up taking your change. Also, if you want to charge the service on the a credit card she will ask you how much tip you want to add before running your card..How can you tip someone if you aren't even done with your service??!!

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The Asian manager of this location is the worst person i have ever met. She is so bitter and does not know how to do her job right. She is extremely rude to all her employee's. She makes them do laundry and wash the toilet's if you need to get a job do NOT work for this women. Its signing up for a housekeeping job instead of nails. She is HORRIBLE.

2
★★☆☆☆

The Asian manager of this location is the worst person i have ever met. She is so bitter and does not know how to do her job right. She is extremely rude to all her employee's. She makes them do laundry and wash the toilet's if you need to get a job do NOT work for this women. Its signing up for a housekeeping job instead of nails. She is HORRIBLE.

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Stopped here on my way home from work for simple manicure. It had been 30 secs since I had been picking out the color and the lady asked me to sit down. She wanted me to pay. I said "okay, I am just getting the color." She was rude and was rushing me, so I asked her if it was a busy day and if I should come back another time? She said yes. Mind you, there were two workers and only one other client there. So at that point, I left. There are three other salons within three blocks which have great service and reasonable prices. I am so glad I went to another place instead and will NEVER return to Ferris.

1
★☆☆☆☆

Stopped here on my way home from work for simple manicure. It had been 30 secs since I had been picking out the color and the lady asked me to sit down. She wanted me to pay. I said "okay, I am just getting the color." She was rude and was rushing me, so I asked her if it was a busy day and if I should come back another time? She said yes. Mind you, there were two workers and only one other client there. So at that point, I left. There are three other salons within three blocks which have great service and reasonable prices. I am so glad I went to another place instead and will NEVER return to Ferris.

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went there one day to do my nail the worst nail place i been to.The lady did'nt have a clue how to do nails all this glue all over every finger very bad experience, would never recommed a place like this to no one. Had to go to another lady to fix the mess they did.

1
★☆☆☆☆

went there one day to do my nail the worst nail place i been to.The lady did'nt have a clue how to do nails all this glue all over every finger very bad experience, would never recommed a place like this to no one. Had to go to another lady to fix the mess they did.

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I live close to this place and I have visited Ferris nails for Facial, Manicure and Gel Nails. I have always be extremely satisfied with the attention to detail and job they do and the over all service. They have a very nice ambiance, use hygienic products. They also give a nice little massage on your shoulder after the manicure. Feel so relaxed after their services. I love to keep going back to this place and I would certainly recommend it to everyone. The other two reviewers may have had some misunderstanding as I have been to this place regularly in past 2 years and have been very very happy.

5
★★★★★

I live close to this place and I have visited Ferris nails for Facial, Manicure and Gel Nails. I have always be extremely satisfied with the attention to detail and job they do and the over all service. They have a very nice ambiance, use hygienic products. They also give a nice little massage on your shoulder after the manicure. Feel so relaxed after their services. I love to keep going back to this place and I would certainly recommend it to everyone. The other two reviewers may have had some misunderstanding as I have been to this place regularly in past 2 years and have been very very happy.

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0 out of 1 people found this review helpful.

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I Went in to get an arylic set of nails, which at my normal salon would only take about an hour, well thats all the time that I had. I sat down and she told me to pay first, so I did..they had a sign that a set of arylics was only 30 dollars. I was charged 40 dollars for the worst set of nails i've ever had, in the middle of the whole process I told her that she could stop...and that i wanted my money back, because the job she was doing was HORRIBLE! I have the white tips and no clear coat on the top, I have a wedding to stand up in tomorrow, and my nails look horrible! there are glue spots. and ridges all over the place. I kept telling her i just wanted my money back and she forcely grabbed my hjand and said no let me finish. after she finished i left because i was so frustrated. I just called and told her dissapointed I was and she kept telling me that I am a bad person. I am so upset with these people I am filing a complaint with the better buisness bearue and actually contacting my lawyer. this is something that I never want anyone else to deal with!!! please never go to this place!!!

HORRIBLE!

5
★★★★★

I Went in to get an arylic set of nails, which at my normal salon would only take about an hour, well thats all the time that I had. I sat down and she told me to pay first, so I did..they had a sign that a set of arylics was only 30 dollars. I was charged 40 dollars for the worst set of nails i've ever had, in the middle of the whole process I told her that she could stop...and that i wanted my money back, because the job she was doing was HORRIBLE! I have the white tips and no clear coat on the top, I have a wedding to stand up in tomorrow, and my nails look horrible! there are glue spots. and ridges all over the place. I kept telling her i just wanted my money back and she forcely grabbed my hjand and said no let me finish. after she finished i left because i was so frustrated. I just called and told her dissapointed I was and she kept telling me that I am a bad person. I am so upset with these people I am filing a complaint with the better buisness bearue and actually contacting my lawyer. this is something that I never want anyone else to deal with!!! please never go to this place!!!

HORRIBLE!

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I came in and asked for overlay with pink and white acrylic for a french manicure. I was assured that they did do this. While putting on the acrylic (which took far longer than it should have) I asked repeatedly if indeed they used the pink gel for the nail and the white gel for the tips. I was told Yes, yes yes. When I asked why she wasn't using the pink gel she (I believe the owner or manager) muttered something about doing this first and then the pink and white. Then she pulls out pink nail polish. I said "That's not what I asked for and it's not what I want. I want the pink acrylic for the nail and the white acrylic for the tips." She looked at me and said, "We don't do it like that here. We do this." I should have just left but I had a job interview the next day. She did the tips by hand and they were uneven. The acrylic was done so poorly it started to lift the next day. For all this, she charged me $60. WORST EXPERIENCE EVER. I went to my old salon in Streamwood, which was quite a drive but well worth it. He did exactly what I asked for and only charged me $55. He also commented that is looked like I had let a student practice on me. For great service where they actually do what you ask - go to City Nails on Barrington Road in Shaumburg.

1
★☆☆☆☆

I came in and asked for overlay with pink and white acrylic for a french manicure. I was assured that they did do this. While putting on the acrylic (which took far longer than it should have) I asked repeatedly if indeed they used the pink gel for the nail and the white gel for the tips. I was told Yes, yes yes. When I asked why she wasn't using the pink gel she (I believe the owner or manager) muttered something about doing this first and then the pink and white. Then she pulls out pink nail polish. I said "That's not what I asked for and it's not what I want. I want the pink acrylic for the nail and the white acrylic for the tips." She looked at me and said, "We don't do it like that here. We do this." I should have just left but I had a job interview the next day. She did the tips by hand and they were uneven. The acrylic was done so poorly it started to lift the next day. For all this, she charged me $60. WORST EXPERIENCE EVER. I went to my old salon in Streamwood, which was quite a drive but well worth it. He did exactly what I asked for and only charged me $55. He also commented that is looked like I had let a student practice on me. For great service where they actually do what you ask - go to City Nails on Barrington Road in Shaumburg.

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