Message from W Chicago City Center

The right place for every venture, from high finance to high romance.
  • In the heart of Chicago's Loop
  • AAA 4 Diamond Hotel
  • ristorante we and Whiskey Blue

In the heart of Chicago's downtown Loop, W Chicago - City Center puts you center stage for work and play. Our 369 guest rooms, including 12 suites and 47 mega-sized rooms, are equipped with a down-cushioned chaise, the W signature bed with a pillow-topped mattress, silky 350-thread count linens, goose down comforter and pillows, and an iridescent duvet cover. Seductive ristorante we, W's Tuscan-influenced restaurant, appeals to the eye and pleases the palate. At nightfall, a DJ spins tunes from the second-floor balcony bar, while W's eclectic, electric Whiskey Bar raises the curtain on nightlife as hot as the clientele. Free wireless access in our public spaces. With W Hotels, your wish is our command with our Whatever/Whenever service. We'll provide whatever you want, whenever you want it (really!).

MarkerW Hotels-Chicago City Center

(312) 332-1200

172 W Adams St
Chicago, IL 60603

Editorial Description by Citysearch
Loud, loungey music pulses through the lobby of this lively Loop hotel.
Rated 9.4 out of 10 by Citysearch.

1 Review of W Hotels-Chicago City Center in Chicago

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Trendy Hotel  4 Star Rating - Very good

The W Hotel is a great hotel in the Financial District with spacious and comfortable rooms and also has a couple bar areas that are very crowded with Business Professionals during the week. I have stayed here a few times and have never had any complaints about the room or staff.

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5 Reviews by Citysearch: (read all 21 reviews on Citysearch)

Better stay away 1 Star Rating - Unsatisfactory

I stayed for 5 days at the Downtown "W" hotel (on Adams St.) on my first trip to Chicago. I had very high expectations. Almost everything went wrong, from a tiny room (probably about the smallest i've ever been in), to a malfunctioning entertainment system, and more. While I know sometimes these things happen, what was most disheartening is the complete lack of care by management and hotel staff to my complaints. Let's just say that this was such a bad experience for me, that as a result I left the Starwood chain (Sheraton, W, etc.) and moved to the Marriott.
There are so many great hotel in Chicago, why risk it with this one? I recommend staying away from this hotel - there'll always be others willing to overpay for so little in return...

Pros: Great gym, great looking lobby
Cons: Small rooms, uncaring staff and management
Posted 10/27/08 at 2:34pm

not worth the price. 2 Star Rating - Wouldn't recommend

the room was really really small. like a european size room. the size of the bathroom was ridiculous - you had to contort your body just to brush your teeth! i got a wake up call at 4.45am that i never ordered (which probably means some poor soul didn't get their call!) and housekeeping knocked on my door despite the do not disturb sign.

BUT.. the lobby is beautiful. the atmosphere is definately buzzing. and the little little creams and shampoos in the room were fabulous (provided by bliss spa).

all in all - especially for the price - i was really disappointed.

Pros: trendy lobby atmosphere
Cons: size of rooms
Posted 04/20/07 at 9:58am

Very chic and upscale hotel 5 Star Rating - World class

I absolutely loved the ambiance of this hotel. Very chic and upscale clientel as well as decor.
My boyfriend and I stayed here for a weekend getaway and it was lovely.
2 thumbs up!

Posted 10/25/06 at 4:50pm

Hip and Fun 5 Star Rating - World class

My husband and I stayed here for our 5th anniversary and we are coming back for our 6th! Hip, Urban, Sexy and Stylish! Great Bliss products in the bathroom. Complimentary champagne and chocolate stawberries for our anniversary! Thank you

Pros: near Union Station
Posted 04/01/06 at 7:34pm

Modern 5 Star Rating - World class

Stay at this hotel. Accommodations are really nice but a hair small has a wonderful modern feel to it opposed to the Americana feel that a lot of hotel have. The staff is a little bit COLD" are not super friendly but they are courteous enough to get you checked into the hotel. Room Service is 24hours a dayLove itComfort food mac and cheese YUM. Bellmen are really helpful and friendly. They leave you linen spray on your bed.its just the nice little things that make you feel like you are at home. The lobby is swank and pretty cool great place to have drinks and just hang outFantastic!

Pros: Lobby, Rooms , room service
Cons: Room size, front desk staff , views
Posted 02/24/06 at 3:55pm