Monro Muffler Brake & Service

★☆☆☆☆
  • 42483 North Ridge Road

    Elyria, OH 44035

    Map & Directions
  • 440-324-5030

About Monro Muffler Brake & Service

Categories
  • Automotive Repair
  • Oil Changes
  • Tires
  • Brake Repair
Details
  • Shop Online
  • Muffler Repair
  • Brake Repair
  • Oil Changes
Hours
M-Sa 7:30am-6pm, Su Closed
Products
  • Goodyear Tires
  • Michelin Tires
  • Economy Tires
  • Yokohama Tires
  • Dunlop Tires
  • Falken Tires
  • Pirelli Tires
  • Wiper Blades
  • Batteries
  • Valvoline Oil
Payment Options
  • American Express
  • Discover
  • Visa
  • Cash
  • Financing
  • MasterCard
  • Check
Services
  • Oil Change Service
  • Brake Service
  • State Inspection
  • Wheel Alignments
  • Scheduled Maintenance
  • Flat Tire Repair

Automotive

Automotive
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Earlier this year I went in to replace my front brakes and calipers, during their inspection they tell me rear brakes will need to be replaced soon but did not need replaced immediately. They tell me the front brakes do most of the work so I should be fine for while. That was the end of the conversation. I pull out of the parking lot to find my brakes making more noise then every and it was when I wasn't even using them. They tell me "oops, ive been doing this for years I didnt move the plate back over" Okay we all make mistakes, I was not angry it was a quick fix, no problem I was still happy they took measure to fix their mistake. 2 weeks later I start to hear noise again I go back to have them check it out to be sure nothing else went wrong. They tell me their front brake job was not the problem and it was my rear brakes and if i didnt replace them within 30 days of the front repair they would not cover my front brake warranty. I was not told this the first time and did not have the money to put into the rears at this point and I made them aware this was not mentioned to me before. The employee gets mad and returns to put my tires back on; as I pull out of the parking lot my car starts to rock back and forth violently over the road, terrified for my life I turn my flashers on and turn back around. I say something is seriously wrong with my car, the employee that was already mad looks at my car and says "she was missing a lug nut before she even came in and thats the problem" not true because I got there just fine, they take my car back in to TIGHTEN my lugnuts because they forgot to do that before I left the first time. I tried calling customer service 2 x now and emailed them once, never got a response. DO NOT EVER TAKE YOUR CAR TO THEM, the prices are great but you get what you pay for!

1
★☆☆☆☆

Earlier this year I went in to replace my front brakes and calipers, during their inspection they tell me rear brakes will need to be replaced soon but did not need replaced immediately. They tell me the front brakes do most of the work so I should be fine for while. That was the end of the conversation. I pull out of the parking lot to find my brakes making more noise then every and it was when I wasn't even using them. They tell me "oops, ive been doing this for years I didnt move the plate back over" Okay we all make mistakes, I was not angry it was a quick fix, no problem I was still happy they took measure to fix their mistake. 2 weeks later I start to hear noise again I go back to have them check it out to be sure nothing else went wrong. They tell me their front brake job was not the problem and it was my rear brakes and if i didnt replace them within 30 days of the front repair they would not cover my front brake warranty. I was not told this the first time and did not have the money to put into the rears at this point and I made them aware this was not mentioned to me before. The employee gets mad and returns to put my tires back on; as I pull out of the parking lot my car starts to rock back and forth violently over the road, terrified for my life I turn my flashers on and turn back around. I say something is seriously wrong with my car, the employee that was already mad looks at my car and says "she was missing a lug nut before she even came in and thats the problem" not true because I got there just fine, they take my car back in to TIGHTEN my lugnuts because they forgot to do that before I left the first time. I tried calling customer service 2 x now and emailed them once, never got a response. DO NOT EVER TAKE YOUR CAR TO THEM, the prices are great but you get what you pay for!

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Message from Monro Muffler Brake & Service

Monro Muffler Brake & Service is your source in Elyria, OH for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed. Monro's One Easy Price pricing policy guarantees you the lowest total price on all your auto service, repair and tire needs.

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