Guidance Financial Group Llc

★★☆☆☆
  • 11109 Sunset Hills Rd

    Reston, VA 20190

    Map & Directions
  • 703-885-0800

About Guidance Financial Group Llc

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i agree with the customer service, i dont know if immigrant muslims havent caught up to the Americans in regards to customer service (which should be a given with our deen) but work is very lazy, responsibility is often passed to the customer and gettign feedback from complaints etc are virtually zero (with my expereince).
i dont know if its because they feel they have muslims cornered with nowhere else to turn due to the "interest free" aspect (although it seems to be the same as other banks, they just call it profit? Allah forgive if im mistaken here) but its very frustrating not getting the help one needs as a customer.

1
★☆☆☆☆

i agree with the customer service, i dont know if immigrant muslims havent caught up to the Americans in regards to customer service (which should be a given with our deen) but work is very lazy, responsibility is often passed to the customer and gettign feedback from complaints etc are virtually zero (with my expereince).
i dont know if its because they feel they have muslims cornered with nowhere else to turn due to the "interest free" aspect (although it seems to be the same as other banks, they just call it profit? Allah forgive if im mistaken here) but its very frustrating not getting the help one needs as a customer.

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Guidance customer service is very bad. Recently I had very bad experience with a guidance agent name Rana Asif. Please avoid this agent very lazy take 3 month for paperwork and he never returns calls. I am not doing back bite, May Allah forgave me, I am trying to save you from problem what I have gone trough already. People deal with guidance only one reason because it is doing business in sharia way. There are very few halal sharia financial company at present here in USA. That is why Guidance doing their monopoly all time. But one day their monopoly will go away when more sharia and halal business established. I will not recommend anyone to guidance at present.

1
★☆☆☆☆

Guidance customer service is very bad. Recently I had very bad experience with a guidance agent name Rana Asif. Please avoid this agent very lazy take 3 month for paperwork and he never returns calls. I am not doing back bite, May Allah forgave me, I am trying to save you from problem what I have gone trough already. People deal with guidance only one reason because it is doing business in sharia way. There are very few halal sharia financial company at present here in USA. That is why Guidance doing their monopoly all time. But one day their monopoly will go away when more sharia and halal business established. I will not recommend anyone to guidance at present.

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My husband and I are currently dealing with Guidance Financial Group. We are very pleased with their services to date. We are especially excited about the fact that they do not charge interest when purchasing a house.

5
★★★★★

My husband and I are currently dealing with Guidance Financial Group. We are very pleased with their services to date. We are especially excited about the fact that they do not charge interest when purchasing a house.

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