U S van Lines

They were perfect. I moved from NYC to STL. They did a perfect job packing my apartment in NYC and moving it to STL including my car. The estimate was accurate and the price was competitive. I got my car and my household goods within a week even though the agreement said up to 14 days. I did not choose the cheapest moving company. I chose the company I felt would give me the best service and I was not wrong.

I was very happy with the service.

Posted 07/23/09 | Report Abuse

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St.Louis based US Van lines is a worst company with full of cheaters & manager like Mike is real crook. Initially they will quote X number of boxes for the inventory you submitted online via e-mail. This company will send some representative like Chuck who will come to your house with a yellow sheet & they will pretend to take a detailed inventory. During their first visit they will verbally inform you that they have taken a complete inventory of all the items & allocate X number of boxes for a very attractive price. They will not give a copy that yellow inventory paper to you.There after they will go to office & remove number of items from your original inventory & also will reduce number of boxes ( e.g. X - 30). They will send this revised inventory by e-mail for the previously quoted price. If you overlook their scam at this point then you will end up paying huge price. At a time of pickup they will suddenly jack up the price as number of boxes are more & many inventory items are missing/purposely removed. Their billing is based on number of boxes/cubit feet rather than weight & they claim to give peace of mind to their customer before the move. But that is not TURE. They will show their true colors at the time of pickup .They have poor material handling skills so they will damage lot of furniture & expensive electronic items (e.g.Plazma TV). If your new location does not have access to 53 footer tracker trailer then they will simply dump entire unloading on you by charging $75 per hour + $500 to rent small U-haul like truck. They will never disclose this fact on their first visit. Do not sign any paper without reading each & every small line. This company does not have any good credibility & they show fake happy customer responses during their first visit. You are at severe risk if you use this company. US Van lines Rating ( 0 out of 10 very poor & unreliable mover)

Posted 05/11/09 | Report Abuse

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My parents used this company for a 2.5 hour move of fifty plus years of 'stuff' and were incredibly pleased. They did not allow the company to pack them, choosing to save cost and do so themselves, but they were thrilled with how the movement of their furniture and boxes were handled. The movers were gentle and corteous, understanding that this move was a big one for my parents and had them laughing throughout it. Nothing was broken in the trip and by the end of the day, my parents genuinely liked the men who had been working with them. This company definitely made a large difference in the success of their move.

Posted 08/06/06 | Report Abuse

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