Brenda's Vac Shop

★★★★★
  • 41 N Bailey Rd

    Thorndale, PA 19372

    Map & Directions
  • 610-384-6001

Personal Services

Personal Services
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This was a dream come true for me. I have wanted a new vacuum for years, during which time i did a lot * A LOT ! * of research on what is available, repair records, peripherals, operating expenses, and initial costs. I made a list of features that i wanted to stay focused on, and then i reached out to online vendors for advice and pricing.
I also am very keen on supporting the small, local, independent businesses that are struggling to stay afloat in this day and age of unseen competition and BigBoxBaloney. I kept seeing good reviews on Brenda's Vac Shop in various online venues, and i studied the simple website. when i finally decided that my old vacuum was more just not giving me what i wanted, i put data in hand and went to Brenda's. Now, the West Chester store is closer, but when i called, Anita said that there is more inventory in the Thorndale store. It was a nice day for a ride.
The shop is modest, no glitz. It looks like it is pretty much divided into a small repair and service area and about 200 sq ft of space where models are displayed.
There was absolutely no pressure. Brenda's is family owned and operated, in business since 1937. They do not carry most of the the big-box low end appliances. In fact, the vacuums i was looking at are made primarily of metal, so pretty and solid :-)
The walls are covered in neatly pegged vacuum accessories and those floors are there for you to try out the vacuums on a variety of surfaces. Brenda's husband listened to my list and showed me several options that met my criteria. I gulped, but i knew already that Miele and Sebo were not cheap. I was given information in a no-nonsense manner and then Brenda finished up with another customer and came over to give me some specifics about using the tools and features. I asked her about the ongoing costs of bags and filters and she gave me answers that i know were complete and in line with what i had found out already online. She did not polish any information and was the complete opposite of a slick salesperson. I really appreciated the honesty, and their approach to me as a customer.
I got a Miele Callisto because i have a variety of flooring from hand-waxed oak, ceramic tile, porcelain, area rugs, throw rugs and wall-to-wall, and the Callisto has a button on the handle that turns off the beater bar . . . . my floors will get the TLC they deserve, and my back gets a real break. There is a $30 coupon on the website so i was able to get the Callisto at a better price than i had seen online, and i got to shake someone's hand and take it home with me.
I was only there for about 45 minutes and three people came in to pick up repairs on their Panasonic and Hoovers . . . . been there, done that . . . . but, they were happy with the repairs and costs. A good shop is hard to find these days.
Well, i love the new machine and am happy to report a good business transaction!

5
★★★★★

This was a dream come true for me. I have wanted a new vacuum for years, during which time i did a lot * A LOT ! * of research on what is available, repair records, peripherals, operating expenses, and initial costs. I made a list of features that i wanted to stay focused on, and then i reached out to online vendors for advice and pricing.
I also am very keen on supporting the small, local, independent businesses that are struggling to stay afloat in this day and age of unseen competition and BigBoxBaloney. I kept seeing good reviews on Brenda's Vac Shop in various online venues, and i studied the simple website. when i finally decided that my old vacuum was more just not giving me what i wanted, i put data in hand and went to Brenda's. Now, the West Chester store is closer, but when i called, Anita said that there is more inventory in the Thorndale store. It was a nice day for a ride.
The shop is modest, no glitz. It looks like it is pretty much divided into a small repair and service area and about 200 sq ft of space where models are displayed.
There was absolutely no pressure. Brenda's is family owned and operated, in business since 1937. They do not carry most of the the big-box low end appliances. In fact, the vacuums i was looking at are made primarily of metal, so pretty and solid :-)
The walls are covered in neatly pegged vacuum accessories and those floors are there for you to try out the vacuums on a variety of surfaces. Brenda's husband listened to my list and showed me several options that met my criteria. I gulped, but i knew already that Miele and Sebo were not cheap. I was given information in a no-nonsense manner and then Brenda finished up with another customer and came over to give me some specifics about using the tools and features. I asked her about the ongoing costs of bags and filters and she gave me answers that i know were complete and in line with what i had found out already online. She did not polish any information and was the complete opposite of a slick salesperson. I really appreciated the honesty, and their approach to me as a customer.
I got a Miele Callisto because i have a variety of flooring from hand-waxed oak, ceramic tile, porcelain, area rugs, throw rugs and wall-to-wall, and the Callisto has a button on the handle that turns off the beater bar . . . . my floors will get the TLC they deserve, and my back gets a real break. There is a $30 coupon on the website so i was able to get the Callisto at a better price than i had seen online, and i got to shake someone's hand and take it home with me.
I was only there for about 45 minutes and three people came in to pick up repairs on their Panasonic and Hoovers . . . . been there, done that . . . . but, they were happy with the repairs and costs. A good shop is hard to find these days.
Well, i love the new machine and am happy to report a good business transaction!

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.

Took my vacuum there and they took care of it. In addition to repairing the broken part, they cleaned it up. It came back to me looking MUCH better than when I left it off. Price was reasonable.

4
★★★★☆

Took my vacuum there and they took care of it. In addition to repairing the broken part, they cleaned it up. It came back to me looking MUCH better than when I left it off. Price was reasonable.

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.

Brenda's is THE place to go for vacuum cleaner sales and service in this area. She carriesmany brands and styles from lightweights to heavy-duty models.If you need replacement bags, drive belts, or any other part, chances are she has it. She services what she sells, too and always does a great job of repairing whatever is broken. Brenda is truly the Queen!

5
★★★★★

Brenda's is THE place to go for vacuum cleaner sales and service in this area. She carriesmany brands and styles from lightweights to heavy-duty models.If you need replacement bags, drive belts, or any other part, chances are she has it. She services what she sells, too and always does a great job of repairing whatever is broken. Brenda is truly the Queen!

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