The UPS Store

★★★★☆
  • 738 Main St

    Waltham, MA 02451

    Map & Directions
  • 781-893-7411

Transportation & Storage

Transportation & Storage
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874 Lexington St Waltham, MA

3.8 5
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Fantastic customer service, and a great place for small businesses. This UPS Store offers the best of both worlds - great mailing/shipping services you'd expect from UPS, with the personal touch of a small business owner. Patty, the owner/manager, is very professional and exceedingly personable. Outstanding all around.

5
★★★★★

Fantastic customer service, and a great place for small businesses. This UPS Store offers the best of both worlds - great mailing/shipping services you'd expect from UPS, with the personal touch of a small business owner. Patty, the owner/manager, is very professional and exceedingly personable. Outstanding all around.

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A great place to get copies, faxes and ship things. Super friendly staff that remembers your name, actually it seems like everybody knows each other like a corner store. They even give little kids bubblewrap to pop while the parents are waiting.

5
★★★★★

A great place to get copies, faxes and ship things. Super friendly staff that remembers your name, actually it seems like everybody knows each other like a corner store. They even give little kids bubblewrap to pop while the parents are waiting.

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Very rude staff. Customer is always right is the long forgotten concept here. If the lady manager there is rude, whoelse can you go to ! Don't go there at all.

1
★☆☆☆☆

Very rude staff. Customer is always right is the long forgotten concept here. If the lady manager there is rude, whoelse can you go to ! Don't go there at all.

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0 out of 1 people found this review helpful.

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This is a busy store with good service. The woman, manager, talks too much. Or else, it is good store. They do not reveal any personal info to 'enquirers' and always inform you when you call, if you have any mail in your box, so that you don't waste your trip.

3
★★★☆☆

This is a busy store with good service. The woman, manager, talks too much. Or else, it is good store. They do not reveal any personal info to 'enquirers' and always inform you when you call, if you have any mail in your box, so that you don't waste your trip.

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We have a box here for our wedding registry and the staff is fantastic! They have taken excellent care of us and all our packages. We are truly impressed with the service. They have long hours and are always extremely helpful with our shipping needs. We highly recommend this store!

PROS: staff, convenience, security
CONS: parking at times

5
★★★★★

We have a box here for our wedding registry and the staff is fantastic! They have taken excellent care of us and all our packages. We are truly impressed with the service. They have long hours and are always extremely helpful with our shipping needs. We highly recommend this store!

PROS: staff, convenience, security
CONS: parking at times

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1 out of 1 people found this review helpful.

Message from The UPS Store

The UPS StoreĀ® offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services.

More about The UPS Store

Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, House Accounts, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

 

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