Menards

★★★☆☆
  • 12000 Hickman Road

    Clive, IA 50325

    Map & Directions
  • 515-270-0994

About Menards

Categories
  • Home Remodeling Contractors
  • Home Improvement Stores
  • Building Materials
  • Hardware
  • Electrical Wiring
  • Lawn & Garden Equipment Manufacturers
  • Household Appliances
  • Painters
  • Paint Stores
  • Plumbing Supplies
  • Floor Coverings
Details
  • Kitchen Cabinets
  • Bathroom Accessories
  • Grills
  • Household Fans
  • Garage Doors
  • Carpeting
  • Floor Tile
  • Tile
Hours
M-Sa 6:30am-9pm, Su 8am-8pm
Special Offer
Save BIG Money! Dedicated to Service and Quality.
Phones
  • Fax (515-270-2905)
Year Established
  • 1958
Products
  • Building Materials
  • Tools & Hardware
  • Electrical
  • Millwork
  • Paint
  • Pet
  • Plumbing
  • Floorcoverings
Payment Options
  • Cash
  • Check
  • MasterCard
  • Visa
  • Discover
  • American Express
Brands
  • Mastercraft
  • Masterforce
  • Dutch Boy
  • Owens Corning
  • Midwest Manufacturing and many more top brands
Languages
  • EN

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 3
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My dad has spent so much money at Menards, probably more than most people spend on groceries in their lifetime. Today he went in to the Clive Menards and needed to return extra tile. The lady at the customer service counter set out a pen

3
★★★★★

My dad has spent so much money at Menards, probably more than most people spend on groceries in their lifetime. Today he went in to the Clive Menards and needed to return extra tile. The lady at the customer service counter set out a pen

.

The associates on the floor a great. However if you need to return something and have to deal with the rude women at the customer service disk it turn into a bad situation and do not bother complaining to the manager she is non caring and just as rude!

0
★☆☆☆☆

The associates on the floor a great. However if you need to return something and have to deal with the rude women at the customer service disk it turn into a bad situation and do not bother complaining to the manager she is non caring and just as rude!

.

I just had a kid checked me out at this store on Hickman; while he was ringing up the items, he damaged two of my American flag items; then, he just stood there and told me to bag my own items; when I spoke with a lady there in somewhat higher position, she said that for last one year, they make their customers bag their items unless requested help by the customer. The store itself is very good but I did not understand why they would keep multiple items on the belt and turn away from the customer. I even had to request to turn the belt up so that my items could be reached. As to the American flag stickers, I requested for new ones and they were rendered to me. I have shopped at Manards for more than 20 years. They need to at least help customers with putting purchased items in the bags. This is both good for the store and the customer both, IMHO.

1
★★☆☆☆

I just had a kid checked me out at this store on Hickman; while he was ringing up the items, he damaged two of my American flag items; then, he just stood there and told me to bag my own items; when I spoke with a lady there in somewhat higher position, she said that for last one year, they make their customers bag their items unless requested help by the customer. The store itself is very good but I did not understand why they would keep multiple items on the belt and turn away from the customer. I even had to request to turn the belt up so that my items could be reached. As to the American flag stickers, I requested for new ones and they were rendered to me. I have shopped at Manards for more than 20 years. They need to at least help customers with putting purchased items in the bags. This is both good for the store and the customer both, IMHO.

Pros: Decent store; decent premises; good variety; well lighted

Cons: Poor customer service; No help in bagging purchased goods. NO SMILE.

Message from Menards

Menards is family-owned with local home improvement stores across the Midwest. Known by our slogan “SAVE BIG MONEY,” it’s no wonder we’re the low price leader in the home improvement industry.

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