Bergey's Lincoln

★★★★☆
We treat others like we want to be treated.
  • 1201 North Broad Street

    Lansdale, PA 19446

    Map & Directions
  • 215-368-4300

Automotive

Automotive
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4.2 5
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I am a 10 year customer with the service garage of Bergeys, Broad Street, Lansdale. I saw a vehicle on their lot with a price tag when they were closed. I went back the next day to test drive the vehicle and ascertain numbers for the

3
★★★★★

I am a 10 year customer with the service garage of Bergeys, Broad Street, Lansdale. I saw a vehicle on their lot with a price tag when they were closed. I went back the next day to test drive the vehicle and ascertain numbers for the

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I purchased a Mountaineer with an extended warranty. In the beginning the service department was extremely helpful, but as I get toward the end of my warranty, they concealed info from me and as I questioned them regarding the issues they flat out lied. They blamed it on the the way the warranty was written and on the computer. I was so upset with them I wrote a letter to both my sales person and service manager. I did not receive a response. At that point I decided never to patron their business again. All I am looking for is being forthright. In my opinion they failed

1
★★☆☆☆

I purchased a Mountaineer with an extended warranty. In the beginning the service department was extremely helpful, but as I get toward the end of my warranty, they concealed info from me and as I questioned them regarding the issues they flat out lied. They blamed it on the the way the warranty was written and on the computer. I was so upset with them I wrote a letter to both my sales person and service manager. I did not receive a response. At that point I decided never to patron their business again. All I am looking for is being forthright. In my opinion they failed

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There's a reason why Old Forge service is continually rated #1 of 184 dealers - it's called excellence. It's not just that the service advisors are knowledgeable & courteous - it's also because they have they best mechanics.

My experiences have been pefect. Bring it in, have it serviced or repaired correctly the first time. Worth driving some distance if needed - but go there!

2
★★★★★

There's a reason why Old Forge service is continually rated #1 of 184 dealers - it's called excellence. It's not just that the service advisors are knowledgeable & courteous - it's also because they have they best mechanics.

My experiences have been pefect. Bring it in, have it serviced or repaired correctly the first time. Worth driving some distance if needed - but go there!

Pros: Casual atmosphere, Knowledgeable staff

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I am confused when I read the Old Forge Lincoln Mercury service review that was posted here.
I have always had good service from them. They were voted #1 in service out of 184 dealers in their area. It sounds to me like this person has a personal problem with the dealership that is probably unfounded. It just makes me mad when people try to hurt companies for no reason.
I will always use thier service. I have had nothing but good service since 1993.
Sincerely,
SCM

2
★★★★★

I am confused when I read the Old Forge Lincoln Mercury service review that was posted here.
I have always had good service from them. They were voted #1 in service out of 184 dealers in their area. It sounds to me like this person has a personal problem with the dealership that is probably unfounded. It just makes me mad when people try to hurt companies for no reason.
I will always use thier service. I have had nothing but good service since 1993.
Sincerely,
SCM

.

I brought my car in for service a few times. I asked them to fix a few things that were under warranty on my car. They either said nothing was wrong and talked to me like I was an idiot, or they said they fixed it and didn't. It's a waste of time and a hassle dealing with them. One time, they said they fixed a battery light that kept coming on. They pulled the car around and the light was still on! A customer care rep called about our service there. I complained and they didn't apologize or anything! Why call if you don't really care!

1
★★★☆☆

I brought my car in for service a few times. I asked them to fix a few things that were under warranty on my car. They either said nothing was wrong and talked to me like I was an idiot, or they said they fixed it and didn't. It's a waste of time and a hassle dealing with them. One time, they said they fixed a battery light that kept coming on. They pulled the car around and the light was still on! A customer care rep called about our service there. I complained and they didn't apologize or anything! Why call if you don't really care!

Pros: Closest dealership

Cons: Lousy service

Editorial from

Ford dealers offer competitive rates on Ford, Lincoln and Mercury cars, trucks and vans--for daily, weekly or monthly rentals.

 

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