Lia Toyota Parts Dept

★★★★☆
  • 280 King St

    Northampton, MA 01060

    Map & Directions
  • 413-586-4974

4.0 3
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We bought a new Toyota Corolla LE 2016 at Lia Toyota Northampton in late Aug, 2016, with the help from Koren Osullivan. Koren's professional working style and easy-going personality have left a great impression on us, which was why we finally decided to make the purchase of our new car in this place (dealership). After our first meeting, when I was working on my auto insurance and auto loan issues, Koren Osullivan was usually immediately available for either answering my phone calls or replying by text messages to my questions, such as the deductible amount requirement of auto insurance, etc. He always smiles, and he is very patient, kind, and willing to help you through the whole process. Overall, the sales team and the service team at Lia Toyota are great!

5
★★★★★

We bought a new Toyota Corolla LE 2016 at Lia Toyota Northampton in late Aug, 2016, with the help from Koren Osullivan. Koren's professional working style and easy-going personality have left a great impression on us, which was why we finally decided to make the purchase of our new car in this place (dealership). After our first meeting, when I was working on my auto insurance and auto loan issues, Koren Osullivan was usually immediately available for either answering my phone calls or replying by text messages to my questions, such as the deductible amount requirement of auto insurance, etc. He always smiles, and he is very patient, kind, and willing to help you through the whole process. Overall, the sales team and the service team at Lia Toyota are great!

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Updating the previous post, George Liptak is now at Northampton Ford, where he can service Toyotas and other non-Ford vehicles. I have followed George there from Lia Toyota because I know I will get the straight story, the pros and cons of my options, and a fair price. I believe Lia has become much more sales oriented, making them a less trustworthy source for service. Although I went to Lia for 10 years, I no longer use them.

2
★★☆☆☆

Updating the previous post, George Liptak is now at Northampton Ford, where he can service Toyotas and other non-Ford vehicles. I have followed George there from Lia Toyota because I know I will get the straight story, the pros and cons of my options, and a fair price. I believe Lia has become much more sales oriented, making them a less trustworthy source for service. Although I went to Lia for 10 years, I no longer use them.

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George Liptak, the service manager, is top notch! I have actually followed him from dealer to dealer (I think 4 during my "driving lifetime") because he is so good at his job. At Lia, you get in right away and the customer service is great. They always call a few days later to follow-up on your visit.

5
★★★★★

George Liptak, the service manager, is top notch! I have actually followed him from dealer to dealer (I think 4 during my "driving lifetime") because he is so good at his job. At Lia, you get in right away and the customer service is great. They always call a few days later to follow-up on your visit.

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