Petco Animal Supplies

★★☆☆☆
  • 2343 Utica Ave

    Brooklyn, NY 11234

    Map & Directions
  • 718-338-3896

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Sun 10am-8pm, Mon-Sat 9am-9pm
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My friend came to visit me in Long Island. We went into Petco to purchase a watering station for her dog. She asked if it's ok to buy it here and if any problems can she exchange it in Brooklyn. They told her fine it's ok to do so. She goes back home and finds it to be too big for the space. she trys to exchange it for a smaller one, they told her that they can not refund her money, because it's over 50 dollars. She told them that she wanted an exchange not a refund she has a receipt to prove she paid cash. They called the cops on her to get out of the store...NEVER AGAIN WILL BUY ANYTHING FROM THESE PEOPLE.... They were rude to a long time customer...... Now she's stuck with an over priced item that she can't use.... I gave them one star but they really deserve none...

0
★☆☆☆☆

My friend came to visit me in Long Island. We went into Petco to purchase a watering station for her dog. She asked if it's ok to buy it here and if any problems can she exchange it in Brooklyn. They told her fine it's ok to do so. She goes back home and finds it to be too big for the space. she trys to exchange it for a smaller one, they told her that they can not refund her money, because it's over 50 dollars. She told them that she wanted an exchange not a refund she has a receipt to prove she paid cash. They called the cops on her to get out of the store...NEVER AGAIN WILL BUY ANYTHING FROM THESE PEOPLE.... They were rude to a long time customer...... Now she's stuck with an over priced item that she can't use.... I gave them one star but they really deserve none...

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There are a few pet stores much closer to my house but I prefer to drive a little more to go to Petco. The workers are very friendly and nice. I adopted a cat from them and they always ask how she is and offering any help I may need with her. Very personable and know their stuff within the store. The prices are a little high but I'd rather pay a few dollars more knowing they have exactly what I want and will be helpful to me. I never leave there having to go somewhere else for something. I have a lot of pets and I shop for them often, I want the experience to be pleasurable. It is at Petco on Utica!

4
★★★★☆

There are a few pet stores much closer to my house but I prefer to drive a little more to go to Petco. The workers are very friendly and nice. I adopted a cat from them and they always ask how she is and offering any help I may need with her. Very personable and know their stuff within the store. The prices are a little high but I'd rather pay a few dollars more knowing they have exactly what I want and will be helpful to me. I never leave there having to go somewhere else for something. I have a lot of pets and I shop for them often, I want the experience to be pleasurable. It is at Petco on Utica!

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I live a few blocks away. This is the petco near burger king. It is a smelly store and the health inspector must visit this darn place. Lines are long, and the emplyees can be rude and over price you in the tax, especially when we buy bird food. They hardly feed their hampsters and gerbals, and let their newborn kittens almost starve.

0
★☆☆☆☆

I live a few blocks away. This is the petco near burger king. It is a smelly store and the health inspector must visit this darn place. Lines are long, and the emplyees can be rude and over price you in the tax, especially when we buy bird food. They hardly feed their hampsters and gerbals, and let their newborn kittens almost starve.

Pros: Lower prices that most stores, pretty colorfull parkekeets

Cons: Dead fish, poopie in the tanks, fish die right away

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I went there with my two kids to get gold fish. Sounds easy enough. Well, when we enter the store it was absolutely horrible smell, I thought it??s ok it??s a Pet Store, they have a lot of animals?? we went to the back where they keep the fish, looked around, first of all, the tanks are not that clean and there are more than enough dead fishes floating. But the most upsetting thing is after we picked up which once we would like to take home, I had to walk around the store, trying to find some one to help me, they had some sort of puppy educating class with the couple people listening and the guy talking, so I went to front desk and asked for help and was rudely ignored, so we wonder around the store a little more and finally saw a girl and asked her to help us, her reply was she was busy. I went back to the front desk and they told me , oh the girl is by the fish area, I went back , of course no one was there, so I told my kids we are not getting anything here, I spend over half an hour in this smelly informant, the kids started to get agitated and we start heading to the door, kids started crying and the girl at the register said, oh you are leaving? Don??t, the girl will be with you in a few minutes. Hm? I thought it was more than enough time I spend there; we left and went to World Class Aquarium (on Flatbush and Flatlands) what a Difference! Nice knowledgeable stuff, not ignorant teenagers, nice store, healthy fish and they actually want to help you.
I wouldn??t even give a one star to Petco, maybe a negative 5.

1
★☆☆☆☆

I went there with my two kids to get gold fish. Sounds easy enough. Well, when we enter the store it was absolutely horrible smell, I thought it??s ok it??s a Pet Store, they have a lot of animals?? we went to the back where they keep the fish, looked around, first of all, the tanks are not that clean and there are more than enough dead fishes floating. But the most upsetting thing is after we picked up which once we would like to take home, I had to walk around the store, trying to find some one to help me, they had some sort of puppy educating class with the couple people listening and the guy talking, so I went to front desk and asked for help and was rudely ignored, so we wonder around the store a little more and finally saw a girl and asked her to help us, her reply was she was busy. I went back to the front desk and they told me , oh the girl is by the fish area, I went back , of course no one was there, so I told my kids we are not getting anything here, I spend over half an hour in this smelly informant, the kids started to get agitated and we start heading to the door, kids started crying and the girl at the register said, oh you are leaving? Don??t, the girl will be with you in a few minutes. Hm? I thought it was more than enough time I spend there; we left and went to World Class Aquarium (on Flatbush and Flatlands) what a Difference! Nice knowledgeable stuff, not ignorant teenagers, nice store, healthy fish and they actually want to help you.
I wouldn??t even give a one star to Petco, maybe a negative 5.

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