Computer Exchange

★★★★☆
  • 4142 Melrose Ave NW

    Roanoke, VA 24017

    Map & Directions
  • 540-362-0477

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To the one star review.

I have been a customer of this store for 8 years. What this person is stating is patently untrue. They go out of their way to be fair with their customers. If she had an issue that was unresolved, it was most probably her asking for more than was equitable.

Randy is excellent to work with.

4
★★★★☆

To the one star review.

I have been a customer of this store for 8 years. What this person is stating is patently untrue. They go out of their way to be fair with their customers. If she had an issue that was unresolved, it was most probably her asking for more than was equitable.

Randy is excellent to work with.

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Haven't been there in nearly four years. Every part I bought, I had to return for exchange, and the replacement parts were defective as well. Ended up tossing them out rather than bothering with another drive across the valley. How do they manage to stay in business. An acquaintance of mine took his laptop there for repairs and was charged over a hundred dollars for shoddy work, it never did work right after that. They went round and round, he finally just gave up dealing with them.

1
★☆☆☆☆

Haven't been there in nearly four years. Every part I bought, I had to return for exchange, and the replacement parts were defective as well. Ended up tossing them out rather than bothering with another drive across the valley. How do they manage to stay in business. An acquaintance of mine took his laptop there for repairs and was charged over a hundred dollars for shoddy work, it never did work right after that. They went round and round, he finally just gave up dealing with them.

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This is a smaller shop that has personality. If you have any computer problems I would give them a try. They also sell used computers, monitors etc. I would go to them before any of the bigger chain stores.

5
★★★★★

This is a smaller shop that has personality. If you have any computer problems I would give them a try. They also sell used computers, monitors etc. I would go to them before any of the bigger chain stores.

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We went in here looking for a used laptop for my husband. The staff was very helpful. They didn't have what I was looking for, but the employee offered to show me the new laptops while saying it was probably more than I wanted to spend. When he showed them to me, I said it was out of our price range and he didn't push at all. All he said was to be careful when purchasing a used laptop because they often had people bring in laptops to sell or exchange that had been dropped or abused and it wasn't easy to see for someone who didn't work on them. I didn't feel pressured in any way and I liked that. They are hard to find is the only complaint I had.

4
★★★★☆

We went in here looking for a used laptop for my husband. The staff was very helpful. They didn't have what I was looking for, but the employee offered to show me the new laptops while saying it was probably more than I wanted to spend. When he showed them to me, I said it was out of our price range and he didn't push at all. All he said was to be careful when purchasing a used laptop because they often had people bring in laptops to sell or exchange that had been dropped or abused and it wasn't easy to see for someone who didn't work on them. I didn't feel pressured in any way and I liked that. They are hard to find is the only complaint I had.

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