Al's Air Conditioning

★★★☆☆

About Al's Air Conditioning

Categories
  • Heating & Air Conditioning

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 4
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I have been using this company for a couple of years now and am very pleased with their service. They do give estimates before doing the work and waive the trip fee at the same time. Office staff and the dispatchers are always pleasant and helpful. The price for work is comparable to the company I used before and other air conditioning companies in the area but the service I have received is from Al's is superior.

5
★★★★★

I have been using this company for a couple of years now and am very pleased with their service. They do give estimates before doing the work and waive the trip fee at the same time. Office staff and the dispatchers are always pleasant and helpful. The price for work is comparable to the company I used before and other air conditioning companies in the area but the service I have received is from Al's is superior.

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Knowing that it was 106deg outside and would be for a while, they charged me double what it cost a friend to fix the same problem. Plus their quote for a new outside unit was over double what other companies were charging, and I got 6 other bids. When I called them again, they offered to take off a $1000 if I would agree to sign right then. Stay away from this company, their interest is more in padding their pocketbook at your expense. I would not recommend this company at all.

2
★★☆☆☆

Knowing that it was 106deg outside and would be for a while, they charged me double what it cost a friend to fix the same problem. Plus their quote for a new outside unit was over double what other companies were charging, and I got 6 other bids. When I called them again, they offered to take off a $1000 if I would agree to sign right then. Stay away from this company, their interest is more in padding their pocketbook at your expense. I would not recommend this company at all.

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0 out of 1 people found this review helpful.

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I had Al's Air Conditioning come out to look at a year old trane a/c that was not working at my home.

On the phone they said there would be a $59 call out fee. Since this was a pre-booked appointment I assumed that this was a diagnostic fee which I'm okay with. But much to my shagrine it didn't. So they hit me with an additional $129.00 to "diagnose" the problem.

Next the technican comes back with an outrageous quote to replace a compressor (still under warranty) of $1369.00 for labor and gas, explaining to me that gas is very expensive.

He looked a little shocked when I told him thanks and that I would be getting another quote. He went back to the a/c unit and put it back together with the breaker in upside down.

I got another quote the next day and it was less than $500.00 for the same work.

1
★☆☆☆☆

I had Al's Air Conditioning come out to look at a year old trane a/c that was not working at my home.

On the phone they said there would be a $59 call out fee. Since this was a pre-booked appointment I assumed that this was a diagnostic fee which I'm okay with. But much to my shagrine it didn't. So they hit me with an additional $129.00 to "diagnose" the problem.

Next the technican comes back with an outrageous quote to replace a compressor (still under warranty) of $1369.00 for labor and gas, explaining to me that gas is very expensive.

He looked a little shocked when I told him thanks and that I would be getting another quote. He went back to the a/c unit and put it back together with the breaker in upside down.

I got another quote the next day and it was less than $500.00 for the same work.

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0 out of 1 people found this review helpful.

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Al's Air Conditioning & Heating is a small company with big customer service on their minds. Located in Garland, the service representatives at Al's will be ready to dispatch to your home at the first sign of a heating or a/c emergency. There is also same day service available. What distinguishes Al's from other contractors is that they charge by the job - not the hour. Many places make a small mint by hourly work. So - next time your A/C or Heat needs a little jump start - give Al's a call. Of course, credit cards accepted.

4
★★★★☆

Al's Air Conditioning & Heating is a small company with big customer service on their minds. Located in Garland, the service representatives at Al's will be ready to dispatch to your home at the first sign of a heating or a/c emergency. There is also same day service available. What distinguishes Al's from other contractors is that they charge by the job - not the hour. Many places make a small mint by hourly work. So - next time your A/C or Heat needs a little jump start - give Al's a call. Of course, credit cards accepted.

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1 out of 1 people found this review helpful.

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