Super Floors

★★★☆☆
  • 6911 S 196th St

    Kent, WA 98032

    Map & Directions
  • 253-872-3555

About Super Floors

Home & Garden

Home & Garden
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.

I live in Kirkland, and when my builder told me I had to drive to Kent for my design appointment, I was not happy. but when my husband and I were greeted warmly, with our name on a sign, coffee, and toys for our kids, I changed my tune!

3
★★★★★

I live in Kirkland, and when my builder told me I had to drive to Kent for my design appointment, I was not happy. but when my husband and I were greeted warmly, with our name on a sign, coffee, and toys for our kids, I changed my tune!

.

Run away! This is the slimiest company I have ever had the misfortune of doing business. They installed laminate flooring throughout my house. There are multiple problems. It's been a year, and they still haven't resolved the issue. The first seven months, they claim I had a moisture problem and it wasn't covered under the warranty. An independent inspection showed several installation related problems. Insufficient or no expansion gap, joint staggers much too short, and T-moldings not installed in doorways. I was told so many lies by Super Floors. Thankfully, I have a paper trail of emails a mile long to prove my case. The independent inspection, ordered by the manufacturer backed me up as well. I had a second inspection today. It remains to be seen if they will replace my floor. This has been one long, aggravating year. Oh, and it was like pulling teeth to get a copy of the inspection report. When I did 4-1/2 months later, it was apparent why they did not want to release it. My recommendation is to stay far away from Super Floors.

1
★☆☆☆☆

Run away! This is the slimiest company I have ever had the misfortune of doing business. They installed laminate flooring throughout my house. There are multiple problems. It's been a year, and they still haven't resolved the issue. The first seven months, they claim I had a moisture problem and it wasn't covered under the warranty. An independent inspection showed several installation related problems. Insufficient or no expansion gap, joint staggers much too short, and T-moldings not installed in doorways. I was told so many lies by Super Floors. Thankfully, I have a paper trail of emails a mile long to prove my case. The independent inspection, ordered by the manufacturer backed me up as well. I had a second inspection today. It remains to be seen if they will replace my floor. This has been one long, aggravating year. Oh, and it was like pulling teeth to get a copy of the inspection report. When I did 4-1/2 months later, it was apparent why they did not want to release it. My recommendation is to stay far away from Super Floors.

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.

If you feel like getting screwed these are the guys for you. They offer you the world and then all these costs pop up. And then they have these policies that all of a sudden appear when you thought you were paying this they will say "oh well we didnt know thats what you wanted." My contractor stays miles away from them. They are slimy little toads. They will hurt your pocket. Then the quality of the floor...there were knicks and scratches in our brand new floor and came to find out they sold it to me like that and wouldnt return it. It wasnt even installed yet!!!!!!! They wanted to blame it on my contractor. Stay away from them AND FLOORCO!!!! They dont care who they screw as long as they screw somebody.

1
★☆☆☆☆

If you feel like getting screwed these are the guys for you. They offer you the world and then all these costs pop up. And then they have these policies that all of a sudden appear when you thought you were paying this they will say "oh well we didnt know thats what you wanted." My contractor stays miles away from them. They are slimy little toads. They will hurt your pocket. Then the quality of the floor...there were knicks and scratches in our brand new floor and came to find out they sold it to me like that and wouldnt return it. It wasnt even installed yet!!!!!!! They wanted to blame it on my contractor. Stay away from them AND FLOORCO!!!! They dont care who they screw as long as they screw somebody.

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The builder chose them as our carpet contractor. They charged huge numbers for any upgrading. In fact, I was told that their upgrading fee is enough for a brand new carpet of the same grade. When the work was done, we found seams everywhere. The builder called them, and they simply responded that that it was the industry standard to have seams in carpet. Almost everyone in my neiborhood had problems with Superfloors. The builder eventually got mad and fired them. My advise is: if you have to use them like us, stay away from any upgrading. Otherwise you will spend extra for bad-quality work.

1
★☆☆☆☆

The builder chose them as our carpet contractor. They charged huge numbers for any upgrading. In fact, I was told that their upgrading fee is enough for a brand new carpet of the same grade. When the work was done, we found seams everywhere. The builder called them, and they simply responded that that it was the industry standard to have seams in carpet. Almost everyone in my neiborhood had problems with Superfloors. The builder eventually got mad and fired them. My advise is: if you have to use them like us, stay away from any upgrading. Otherwise you will spend extra for bad-quality work.

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.

We use Superfloors at my job to install carpet and vinyl in to our units. They do a great job and are always able to come out as soon as we need them. They also come out with tons of samples when we feel like changing the colors of our carpet or the vinyl. They are also priced very affordably!

PROS: Great speedy install!
CONS:

4
★★★★☆

We use Superfloors at my job to install carpet and vinyl in to our units. They do a great job and are always able to come out as soon as we need them. They also come out with tons of samples when we feel like changing the colors of our carpet or the vinyl. They are also priced very affordably!

PROS: Great speedy install!
CONS:

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