Beauty Center

★★★☆☆
3.1111 9
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I am a frequent shopper of beauty center and love all of the products they carry. I have went to the towncenter location for years and loved it! I have recently moved and found that there was a location on tropicana right by my house. I have been there twice now and will never go back. A young blonde girl helped me the first time and had no idea what she was talking about and what she gave me did not work for my hair at all. The second time i went in there another young girl with very long dark hair that helped me, here eyes were blood shot and she acted as if she was under the influence of drugs. It was very dissapointing, i dont suggest anyone shop at this location! I will be returning to the town center location from now on regardless of the drive.

2
★★☆☆☆

I am a frequent shopper of beauty center and love all of the products they carry. I have went to the towncenter location for years and loved it! I have recently moved and found that there was a location on tropicana right by my house. I have been there twice now and will never go back. A young blonde girl helped me the first time and had no idea what she was talking about and what she gave me did not work for my hair at all. The second time i went in there another young girl with very long dark hair that helped me, here eyes were blood shot and she acted as if she was under the influence of drugs. It was very dissapointing, i dont suggest anyone shop at this location! I will be returning to the town center location from now on regardless of the drive.

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I have seen Jen Ondo for services at the beauty center for the last 5 years and i love the facials and the line of products she carries. I must also say that if there is such a thing as pain-less waxing this is as close as you will get. The beauty center also has a huge retail section that is nice for one stop shopping.

5
★★★★★

I have seen Jen Ondo for services at the beauty center for the last 5 years and i love the facials and the line of products she carries. I must also say that if there is such a thing as pain-less waxing this is as close as you will get. The beauty center also has a huge retail section that is nice for one stop shopping.

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BEWARE The worst experience ever,the Durango location is poorly managed,I spent over $150.00 for a service and had to have it re done because the stylist wasnt experienced,after giving her two chances to get it right I asked for a refund and was told by the manager that "oh we dont do that the stylists are independent contractors,we arent responsable" the Beauty Center hires unqualifed people and doesnt stand behind them when they screw up a clients hair,this place is pretending to be a salon,dont think because they charge more than a quick cuts type salon they are better, your getting high prices with dog groomer quality, avoid this business at all costs dont waste your money,and again management there is so unprofessional I know this is Vegas but come on she looks and acts like she would be more at home working in a piercing shop.Shame on you beauty center pay more money and get quality management that knows what customer service is.

1
★☆☆☆☆

BEWARE The worst experience ever,the Durango location is poorly managed,I spent over $150.00 for a service and had to have it re done because the stylist wasnt experienced,after giving her two chances to get it right I asked for a refund and was told by the manager that "oh we dont do that the stylists are independent contractors,we arent responsable" the Beauty Center hires unqualifed people and doesnt stand behind them when they screw up a clients hair,this place is pretending to be a salon,dont think because they charge more than a quick cuts type salon they are better, your getting high prices with dog groomer quality, avoid this business at all costs dont waste your money,and again management there is so unprofessional I know this is Vegas but come on she looks and acts like she would be more at home working in a piercing shop.Shame on you beauty center pay more money and get quality management that knows what customer service is.

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Business Response:

Company Response Thank you for your candid review of our business. At Beauty Center we strive to do our best for our customers. We are very sensitive to the opinions of our customers and understand the value of customer service. During the rare instance when a customer is dissatisfied with a service, it is our policy to assist them in reaching a reasonable resolution as quickly as possible. We will address this matter with our staff immediately, and hope you will give us the opportunity to satisfy you in the future.
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I've been here a few times for haircuts - for myself and also for my daughters.. The location is convenient, so that's why I returned, trying a different stylist each time. Never again! I was there yesterday with my daughter and the stylist had her long face on the entire time. This is no Super Cuts - I'm OK with the price for good service - but there is no good service!

1
★☆☆☆☆

I've been here a few times for haircuts - for myself and also for my daughters.. The location is convenient, so that's why I returned, trying a different stylist each time. Never again! I was there yesterday with my daughter and the stylist had her long face on the entire time. This is no Super Cuts - I'm OK with the price for good service - but there is no good service!

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3 out of 3 people found this review helpful.

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This salon was so welcoming. I will tell everyone about it. I had great services done at the beauty center and will return.

2
★★★★★

This salon was so welcoming. I will tell everyone about it. I had great services done at the beauty center and will return.

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I have been in a few of the other locations and when i walked into the summerlin one, by albertsons...i was very pleased to find how clean the store was and how everything is organized. The employee's that were working were very knowledgable about what they were selling and the one girl..."Amanda" I believe, made an extra effort to make my shopping experience a great one. The other woman, whom i believe is the manager, was very nice without being fake about it...just to sell me product. They recommended an amazing gel for my curls. BY FAR, this is the nicest location I've been to.

4
★★★★☆

I have been in a few of the other locations and when i walked into the summerlin one, by albertsons...i was very pleased to find how clean the store was and how everything is organized. The employee's that were working were very knowledgable about what they were selling and the one girl..."Amanda" I believe, made an extra effort to make my shopping experience a great one. The other woman, whom i believe is the manager, was very nice without being fake about it...just to sell me product. They recommended an amazing gel for my curls. BY FAR, this is the nicest location I've been to.

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i was very surprised when entering the newly staffed beauty center on lake mead. im a regular customer there and have never had the help with my products from the girls who worked there...but im glad to see some young girls knowing there stuff.....they do an excellent job at teaching you about the products and recommending good products. my past visit was GREAT! i had a younger blonde girl who seemed to know everything i needed to know and recommended some product that i just absolutely LOVE.i will continue to shop at that location in the future, it is the most polite group out of all locations i have visited in the past

3
★★★☆☆

i was very surprised when entering the newly staffed beauty center on lake mead. im a regular customer there and have never had the help with my products from the girls who worked there...but im glad to see some young girls knowing there stuff.....they do an excellent job at teaching you about the products and recommending good products. my past visit was GREAT! i had a younger blonde girl who seemed to know everything i needed to know and recommended some product that i just absolutely LOVE.i will continue to shop at that location in the future, it is the most polite group out of all locations i have visited in the past

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The Beauty Center has always been synonymous with excellent customer service. However, I will agree with the fact that the new staff members are lacking in this field and need to improve greatly!!!! I will luckily continue to shop there because they have a great selection and the location is convenient. I am a little dismayed with the price increases, but I guess that makes up for the gas money I would have to spend driving around town.

2
★★☆☆☆

The Beauty Center has always been synonymous with excellent customer service. However, I will agree with the fact that the new staff members are lacking in this field and need to improve greatly!!!! I will luckily continue to shop there because they have a great selection and the location is convenient. I am a little dismayed with the price increases, but I guess that makes up for the gas money I would have to spend driving around town.

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2 out of 2 people found this review helpful.

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I have been going here forever to get my shampoo and conditioner. The prices are reasonable and they sell all the top of the line products. Like Matrix and Paul Mitchell. The staff is very knowledgeable. I usually get Redken defrizzer but I wanted to try something new the lady behind the counter suggested Enjoy and I love it!

5
★★★★★

I have been going here forever to get my shampoo and conditioner. The prices are reasonable and they sell all the top of the line products. Like Matrix and Paul Mitchell. The staff is very knowledgeable. I usually get Redken defrizzer but I wanted to try something new the lady behind the counter suggested Enjoy and I love it!

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0 out of 1 people found this review helpful.

 

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