Brake Check

★★★☆☆
  • 3700 N Lamar Blvd

    Austin, TX 78705

    Map & Directions
  • 512-459-0418

About Brake Check

Categories
Details

Automotive

Automotive
More choices in Austin:
Resultset_next

Bob's Garage Inc

701 S 1st St Cabot, AR

Resultset_next

Buddy's Custom Upholstery

9905 Hwy 5 Cabot, AR

3.0 5
Hi! Sign in to let us know how Brake Check was?
Write a Review
.

I was having issues with the brakes on my car, so I took it to brake check. The manager (Steve) explained the 3 step inspection to me, but I told him to just call me once after everything was inspected. Within an hour I received a call

3
★★★★★

I was having issues with the brakes on my car, so I took it to brake check. The manager (Steve) explained the 3 step inspection to me, but I told him to just call me once after everything was inspected. Within an hour I received a call

.

DO NOT GO TO BRAKE CHECK. They will rip you off. I took my late model truck to brake check. After I left it there, they called 3 times telling me that I needed more and more brake components replaced (brakes, rotors, etc, etc.). I quickly

3
★★★★★

DO NOT GO TO BRAKE CHECK. They will rip you off. I took my late model truck to brake check. After I left it there, they called 3 times telling me that I needed more and more brake components replaced (brakes, rotors, etc, etc.). I quickly

.

My brother was killed due to the gross negligence of Brake Check in failing to properly train or equip their employees in the replacement of the brakes of one of the vehicles involved in an accident that also took the life of two other young people. Brake Check's general practices and work performed on my brother's 2000 GMC Yukon directly led to his death and the tragic death of two other young adults on August 8, 2004. In connection with a civil suit against Brake Check, we discovered that Brake Check failed to follow industry standards in assembling the rear brakes and bleeding the hydraulic brake system of the GMC Yukon. The combination of numerous errors and omissions by Brake Check led to a major accident only 12 days later. I lost my brother due to Brake Check's gross negligence. I am providing this information about Brake Check's shoddy workmanship and poor business practices in the hope that public disclosure of this information may ensure that this will not happen to anyone else. For details about the accident, please visit (www)BrakeCheckBeware(com)

0
★☆☆☆☆

My brother was killed due to the gross negligence of Brake Check in failing to properly train or equip their employees in the replacement of the brakes of one of the vehicles involved in an accident that also took the life of two other young people. Brake Check's general practices and work performed on my brother's 2000 GMC Yukon directly led to his death and the tragic death of two other young adults on August 8, 2004. In connection with a civil suit against Brake Check, we discovered that Brake Check failed to follow industry standards in assembling the rear brakes and bleeding the hydraulic brake system of the GMC Yukon. The combination of numerous errors and omissions by Brake Check led to a major accident only 12 days later. I lost my brother due to Brake Check's gross negligence. I am providing this information about Brake Check's shoddy workmanship and poor business practices in the hope that public disclosure of this information may ensure that this will not happen to anyone else. For details about the accident, please visit (www)BrakeCheckBeware(com)

Pros: None

Cons: Everything

.

After they quoted me a price of $715 to replace a fuel pump, they later said the computer needed to be replaced too for an additional $800. Why wasn't I told about this computer repair until I had committed? I did some checking at another repair shop, just for comparison, and they quoted me $398 to replace a fuel pump. The car was running fine the day before it wouldn't start. No electrical problems, what so ever. I think the pump was bad but I don't trust them with the story that the computer is also bad. i'm checking at a dealer's shop and will probably tow the car to them for a second opinion. Of course who knows what Brake Check did.

0
★☆☆☆☆

After they quoted me a price of $715 to replace a fuel pump, they later said the computer needed to be replaced too for an additional $800. Why wasn't I told about this computer repair until I had committed? I did some checking at another repair shop, just for comparison, and they quoted me $398 to replace a fuel pump. The car was running fine the day before it wouldn't start. No electrical problems, what so ever. I think the pump was bad but I don't trust them with the story that the computer is also bad. i'm checking at a dealer's shop and will probably tow the car to them for a second opinion. Of course who knows what Brake Check did.

.

My experience with this branch of Brake check has been awful. From the bait-and-switch tactics of increasing the estimate several times once they get the car "under the knife", to installing shoddy parts that vibrate immediately and get worse over time, to the "lifetime warranty" over those shoddy parts that keeps me coming back year after year to pay labor and other misc charges, this place was like going to Midas. I do not trust them at all, and have little confidence in my brakes.
At the start, I brought my car in due to brake grinding because my left front rotor was torn up (perhaps by a stone caught in the brakes). Instead of focusing on that rotor, they quoted me new brake pads and told me they probably could resurface the damaged rotor. Later, once the car was taken apart, they changed it to new rotors and pads. Once I saw the rotor they claimed they could resurface, it was obvious they had lied: the rotor was completely shredded.
The brakes vibrated the entire car immediately after installation. I went back five or six times over three years to give them a chance to make good on their advertised promises, all to no avail. One time, a mechanic even admitted that they don't check new rotors for trueness as a policy because "only" 30% of their new rotors are not true, and the central office made a business decision to not even check new rotors so that customers can come back soon and pay for resurfacing.
I had no problems with my brakes for the first five years I owned my Camry, and nothing but problems and vibration since I went to Brake Check. I even paid for "premium" parts and told them I wanted to pay for the best so I didn't have the problems I subsequently experienced. Each time, they either did not fix the problems or made temporary fixes that ensured I would need to come back. I eventually just had all parts replaced by someone else with the instructions: "Please undo the damage Brake Check has done to my car." Very dissatisfied.

0
★☆☆☆☆

My experience with this branch of Brake check has been awful. From the bait-and-switch tactics of increasing the estimate several times once they get the car "under the knife", to installing shoddy parts that vibrate immediately and get worse over time, to the "lifetime warranty" over those shoddy parts that keeps me coming back year after year to pay labor and other misc charges, this place was like going to Midas. I do not trust them at all, and have little confidence in my brakes.
At the start, I brought my car in due to brake grinding because my left front rotor was torn up (perhaps by a stone caught in the brakes). Instead of focusing on that rotor, they quoted me new brake pads and told me they probably could resurface the damaged rotor. Later, once the car was taken apart, they changed it to new rotors and pads. Once I saw the rotor they claimed they could resurface, it was obvious they had lied: the rotor was completely shredded.
The brakes vibrated the entire car immediately after installation. I went back five or six times over three years to give them a chance to make good on their advertised promises, all to no avail. One time, a mechanic even admitted that they don't check new rotors for trueness as a policy because "only" 30% of their new rotors are not true, and the central office made a business decision to not even check new rotors so that customers can come back soon and pay for resurfacing.
I had no problems with my brakes for the first five years I owned my Camry, and nothing but problems and vibration since I went to Brake Check. I even paid for "premium" parts and told them I wanted to pay for the best so I didn't have the problems I subsequently experienced. Each time, they either did not fix the problems or made temporary fixes that ensured I would need to come back. I eventually just had all parts replaced by someone else with the instructions: "Please undo the damage Brake Check has done to my car." Very dissatisfied.

Cons: Bait-and-switch, shoddy parts, deceptive business practices

 

Wait, you're the expert.

If you've been to or used Brake Check, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review