Roadrunner Body & Paint

★☆☆☆☆
  • 12110 Manchaca Rd Ste 300 Suite 300

    Austin, TX 78748

    Map & Directions
  • 512-280-8008

About Roadrunner Body & Paint

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
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This is my second experience with this shop. The first time was a smooth and positive experience on my maxima (body and paint). The second experience was the compete opposite, I took my Infiniti to have some damaged repaired to the passenger side of the car (some body, but mainly paint, and the assembly for the window replaced because it was making noise)
1. It took about 3 weeks to complete the repairs
2. When the shop called saying the car was finished there was a list of issues with the work (not being close to OME)
- the paint had small bubbles under new paint
- parts of car was not repainted which was put in the estimate and cost of repair
- the door interior wood trim was loose and weather trim not applied correctly
- the windows one touch up and down not working on the right side of car passenger front and back
-paint finish spray over on other parts of car leaving milky wax appearance
3. The owner became offended when I listed what was not correct and became very upset and aggressive and told me to leave the shop. Later he stated he would fix the issues.

Resolution of issues
1. Two days to fix what was listed kinda of.
2. The things that were fixed correctly
- the weather trim in window
- the one touch up and down on the window
- interior wood trim was correctly applied
3. The things that were covered up
- the imperfections in the paint bubbles/dirt under the paint was wet sanded and removed but now there are huge swirl marks all over the right side of the car! Didn't look that bad at first because the weather was overcast. In direct sunlight it is horrific! Also over spray still visible on the car.
4. The owner never apologized for his behavior!

In all I will never go back and really don't trust this shop at all. I wouldn't send my worse enemy there. Stay away and go to another shop.

1
★☆☆☆☆

This is my second experience with this shop. The first time was a smooth and positive experience on my maxima (body and paint). The second experience was the compete opposite, I took my Infiniti to have some damaged repaired to the passenger side of the car (some body, but mainly paint, and the assembly for the window replaced because it was making noise)
1. It took about 3 weeks to complete the repairs
2. When the shop called saying the car was finished there was a list of issues with the work (not being close to OME)
- the paint had small bubbles under new paint
- parts of car was not repainted which was put in the estimate and cost of repair
- the door interior wood trim was loose and weather trim not applied correctly
- the windows one touch up and down not working on the right side of car passenger front and back
-paint finish spray over on other parts of car leaving milky wax appearance
3. The owner became offended when I listed what was not correct and became very upset and aggressive and told me to leave the shop. Later he stated he would fix the issues.

Resolution of issues
1. Two days to fix what was listed kinda of.
2. The things that were fixed correctly
- the weather trim in window
- the one touch up and down on the window
- interior wood trim was correctly applied
3. The things that were covered up
- the imperfections in the paint bubbles/dirt under the paint was wet sanded and removed but now there are huge swirl marks all over the right side of the car! Didn't look that bad at first because the weather was overcast. In direct sunlight it is horrific! Also over spray still visible on the car.
4. The owner never apologized for his behavior!

In all I will never go back and really don't trust this shop at all. I wouldn't send my worse enemy there. Stay away and go to another shop.

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More about Roadrunner Body & Paint

RoadRunner Body & Paint offers a whole new level of service for the driver who wants to restore their car to look like new again. Do you remember how your dashboard used to gleam, and the sweet smell that only comes inside a new car? If you are not buying a new car this year, RoadRunner Body & Paint will make you love the one you're with. Give us a call to find out just how inexpensive this can be. We'll make your car safe, dependable, and drop dead cool!

 

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