R V City Inc

★★★★★
  • 2095 N Hwy 90

    Huachuca City, AZ 85616

    Map & Directions
  • 520-456-9292

About R V City Inc

Hours
Sun: 9:00 a.m.-6:00 p.m.;Mon: 8:00 a.m.-6:00 p.m.;Tue: 8:00 a.m.-6:00 p.m.;Wed: 8:00 a.m.-6:00 p.m.;Thu: 8:00 a.m.-6:00 p.m.;Fri: 8:00 a.m.-6:00 p.m.;Sat: 8:00 a.m.-6:00 p.m.;

Sports & Recreation

Sports & Recreation
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5.0 6
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.

Great service, nice people - Got me out fast! Thanks!

3
★★★★★

Great service, nice people - Got me out fast! Thanks!

.

I asked for the owner - Why? A great place, i had to thank him personally.\r

3
★★★★★

I asked for the owner - Why? A great place, i had to thank him personally.\r

.

It was actually fun buying an RV. I was expecting a long day, but you guys got it done fast & easy. Thanks!

3
★★★★★

It was actually fun buying an RV. I was expecting a long day, but you guys got it done fast & easy. Thanks!

.

Hire people who do not make a practice of lying, that would be hard considering the owner condones it

3
★★★★★

Hire people who do not make a practice of lying, that would be hard considering the owner condones it

.

Our Jayco rv had been at RV City for a 10 days.....no one called us to give us a status update, so we called them. We were told they were waiting on a Jayco warranty Auth......so I called Jayco and had them look up our account and to my surprise no one had called etc.....so I go to RV City to find out what is going on. I asked to speak with Joe the service guy, and he tells me my husband called yesterday and the whole song and dance about warranty Auth. I tell him I just got off the phone with Jayco and they have nothing from them, I give him name and number to call and verify. Nope, he calls Melissa the warranty gal at RV city....she looks me dead in the eye and tells me so far it looks like there will be no out of pocket costs associated with this warranty work. By then I start laughing, cause I'm like how would you know you haven't even talked with Jayco. Then they get pissed at me. I ask just be honest, tell me what the deal is and lets not bs each other. Melissa cops an attitude and I ask to speak with Supervisor..song and dance. Finally get to the owner Ron Hoffman, he states it will take 30 days to repair my RV (new shower surround and Skylight)...I asked why since it was two weeks already, he answer was "I do not need warranty work, you do" Inapproriate attitude, customer service sucks, they lie and bully you! Find someone else.

1
★☆☆☆☆

Our Jayco rv had been at RV City for a 10 days.....no one called us to give us a status update, so we called them. We were told they were waiting on a Jayco warranty Auth......so I called Jayco and had them look up our account and to my surprise no one had called etc.....so I go to RV City to find out what is going on. I asked to speak with Joe the service guy, and he tells me my husband called yesterday and the whole song and dance about warranty Auth. I tell him I just got off the phone with Jayco and they have nothing from them, I give him name and number to call and verify. Nope, he calls Melissa the warranty gal at RV city....she looks me dead in the eye and tells me so far it looks like there will be no out of pocket costs associated with this warranty work. By then I start laughing, cause I'm like how would you know you haven't even talked with Jayco. Then they get pissed at me. I ask just be honest, tell me what the deal is and lets not bs each other. Melissa cops an attitude and I ask to speak with Supervisor..song and dance. Finally get to the owner Ron Hoffman, he states it will take 30 days to repair my RV (new shower surround and Skylight)...I asked why since it was two weeks already, he answer was "I do not need warranty work, you do" Inapproriate attitude, customer service sucks, they lie and bully you! Find someone else.

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If you find you want to do some traveling and need something to do it in besides a car... this is the place to go... they have every type of travel trailer... pop-up trailers... 5th wheels and motor homes... they have parts department and services all types of RV's

5
★★★★★

If you find you want to do some traveling and need something to do it in besides a car... this is the place to go... they have every type of travel trailer... pop-up trailers... 5th wheels and motor homes... they have parts department and services all types of RV's

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