Classic Chevrolet

★★☆☆☆
  • 940 S State Rd 434

    Altamonte Spgs, FL 32714

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  • 407-297-4321

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Roger Holler Chevrolet

860 W Fairbanks Ave Winter Park, CO

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Roger Holler Chevrolet

1970 Semoran Blvd Winter Park, CO

2.3333 6
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I have had my car serviced here many times and feel that the service has been good. They have dropped me off at my office and picked me back up. They have had my car ready when they said they would. They have washed it and put the mats on teh floor and seat like they should. My SUV has 100k miles on it and runs well. But I have bought tires, changed the oil, fixed the tail lights, replaced the dashboard (replaced the gauges / display) when it went out. Everything in terms of the engine has been fine. When I asked if my car required any scheduled services, they were honest in telling me, "Not yet but in another 10,000 you will." The service guy (he had a weird name that I don't remember. He was a young man in his 30's or so, very tall and skinny) always made sure to pull out coupons for me to get the best prices available on services. He also always called back and made sure to quote me before doing any work.

With my buying experience, I was looking at new cars and the salesperson convinced me to look at some used cars in the same model. One In particular had more miles but it was a lot cheaper and was 1 year old. I asked why it had 25k miles for being just 1 year old. He said a GM employee was driving it from corporate and was a traveling employee. So I bought a used car and worked with their salesperson (who was Number 1 in sales for many months running). I kept asking him for the carfax on the vehicle and he wouldn't give it to me. He kept saying "Oh. I will get that for you right you." Then he wouldn't get me the carfax after he would leave for 20-30 mins. In the commotion of the transaction, I didn't realize what he was doing. So I paid for the car and then he brought it to me. The car type was a "Rental" in Maryland. Corporate is in Detroit. I called him out on it and he said, "No. Don't pay attention to that. It's not a rental agency. It was a corporate car. They had to write "rental" for other reasons." Total Liar. As I walked with the salesperson to the Finance Manager's office, each sales person kept saying to this sales guy "You're the man,___" or "Great Job again ___." I got the feeling this was the great scam of the day.

The car had been cleaned and everything but you could see some wear and tear after driving it for a short while. The CD player didn't work and the windows wouldn't roll down on the right side. It was all under warranty and was fixed. So far the car hasn't given me any problems, but I wouldn't buy a car from them again. The whole experience made me think that about how much I hate buying cars. I have driven GM cars for most of my life and am disappointed in this experience from a sales perspective.

1
★☆☆☆☆

I have had my car serviced here many times and feel that the service has been good. They have dropped me off at my office and picked me back up. They have had my car ready when they said they would. They have washed it and put the mats on teh floor and seat like they should. My SUV has 100k miles on it and runs well. But I have bought tires, changed the oil, fixed the tail lights, replaced the dashboard (replaced the gauges / display) when it went out. Everything in terms of the engine has been fine. When I asked if my car required any scheduled services, they were honest in telling me, "Not yet but in another 10,000 you will." The service guy (he had a weird name that I don't remember. He was a young man in his 30's or so, very tall and skinny) always made sure to pull out coupons for me to get the best prices available on services. He also always called back and made sure to quote me before doing any work.

With my buying experience, I was looking at new cars and the salesperson convinced me to look at some used cars in the same model. One In particular had more miles but it was a lot cheaper and was 1 year old. I asked why it had 25k miles for being just 1 year old. He said a GM employee was driving it from corporate and was a traveling employee. So I bought a used car and worked with their salesperson (who was Number 1 in sales for many months running). I kept asking him for the carfax on the vehicle and he wouldn't give it to me. He kept saying "Oh. I will get that for you right you." Then he wouldn't get me the carfax after he would leave for 20-30 mins. In the commotion of the transaction, I didn't realize what he was doing. So I paid for the car and then he brought it to me. The car type was a "Rental" in Maryland. Corporate is in Detroit. I called him out on it and he said, "No. Don't pay attention to that. It's not a rental agency. It was a corporate car. They had to write "rental" for other reasons." Total Liar. As I walked with the salesperson to the Finance Manager's office, each sales person kept saying to this sales guy "You're the man,___" or "Great Job again ___." I got the feeling this was the great scam of the day.

The car had been cleaned and everything but you could see some wear and tear after driving it for a short while. The CD player didn't work and the windows wouldn't roll down on the right side. It was all under warranty and was fixed. So far the car hasn't given me any problems, but I wouldn't buy a car from them again. The whole experience made me think that about how much I hate buying cars. I have driven GM cars for most of my life and am disappointed in this experience from a sales perspective.

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No question this is a place to avoid. In my transaction I purchased a used car for my son with less than 5000 miles on it. As I was signing the papers I asked about the key fob and was told, for the first time, there wasn't one and that if I wanted one I would have to pay for it. I wasn't happy (to put it mildly) since this little fact had never been mentioned in over a week of questions and haggling over the vehicle. Then when we got out to the parking lot to take delivery, we found the vehicle didn't have an owner's manual either and you guessed it - "if you want one you'll have to pay for it."

Not satisfied with this previously undisclosed information I decided to take it up with the sales manager, a bloke (he's Irish) named Gavin. I explained that a key fob and owner's manual are as basic as a spare tire - not something you would typically need to ask about, particularly on a car so new. His bottom line, too bad, we sell 'em like we get 'em, and we never told you they were included in the deal. When I told him the issue was the non-disclosure during the entire transaction until I was signing the papers he said his sales guys had never lied to me because they had never been asked about those items. Apparently in Gavin's world, non-disclosure of material information is not a lie.

So I am left to wonder - if Gavin's wife/girl friend cheats on him but doesn't tell him about it, is she not a liar? That's probably what Tiger Woods thought too.

Lying by non-disclosure is still lying. But not at this dealership. STAY AWAY.

1
★☆☆☆☆

No question this is a place to avoid. In my transaction I purchased a used car for my son with less than 5000 miles on it. As I was signing the papers I asked about the key fob and was told, for the first time, there wasn't one and that if I wanted one I would have to pay for it. I wasn't happy (to put it mildly) since this little fact had never been mentioned in over a week of questions and haggling over the vehicle. Then when we got out to the parking lot to take delivery, we found the vehicle didn't have an owner's manual either and you guessed it - "if you want one you'll have to pay for it."

Not satisfied with this previously undisclosed information I decided to take it up with the sales manager, a bloke (he's Irish) named Gavin. I explained that a key fob and owner's manual are as basic as a spare tire - not something you would typically need to ask about, particularly on a car so new. His bottom line, too bad, we sell 'em like we get 'em, and we never told you they were included in the deal. When I told him the issue was the non-disclosure during the entire transaction until I was signing the papers he said his sales guys had never lied to me because they had never been asked about those items. Apparently in Gavin's world, non-disclosure of material information is not a lie.

So I am left to wonder - if Gavin's wife/girl friend cheats on him but doesn't tell him about it, is she not a liar? That's probably what Tiger Woods thought too.

Lying by non-disclosure is still lying. But not at this dealership. STAY AWAY.

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Ratings_icons Ratings_icons

.

No question this is a place to avoid. In my transaction I purchased a used car for my son with less than 5000 miles on it. As I was signing the papers I asked about the key fob and was told, for the first time, there wasn't one and that if I wanted one I would have to pay for it. I wasn't happy (to put it mildly) since this little fact had never been mentioned in over a week of questions and haggling over the vehicle. Then when we got out to the parking lot to take delivery, we found the vehicle didn't have an owner's manual either and you guessed it - "if you want one you'll have to pay for it."

Not satisfied with this previously undisclosed information I decided to take it up with the sales manager, a bloke (he's Irish) named Gavin. I explained that a key fob and owner's manual are as basic as a spare tire - not something you would typically need to ask about, particularly on a car so new. His bottom line, too bad, we sell 'em like we get 'em, and we never told you they were included in the deal. When I told him the issue was the non-disclosure during the entire transaction until I was signing the papers he said his sales guys had never lied to me because they had never been asked about those items. Apparently in Gavin's world, non-disclosure of material information is not a lie.

So I am left to wonder - if Gavin's wife/girl friend cheats on him but doesn't tell him about it, is she not a liar? That's probably what Tiger Woods thought too.

Lying by non-disclosure is still lying. But not at this dealership. STAY AWAY.

0
★☆☆☆☆

No question this is a place to avoid. In my transaction I purchased a used car for my son with less than 5000 miles on it. As I was signing the papers I asked about the key fob and was told, for the first time, there wasn't one and that if I wanted one I would have to pay for it. I wasn't happy (to put it mildly) since this little fact had never been mentioned in over a week of questions and haggling over the vehicle. Then when we got out to the parking lot to take delivery, we found the vehicle didn't have an owner's manual either and you guessed it - "if you want one you'll have to pay for it."

Not satisfied with this previously undisclosed information I decided to take it up with the sales manager, a bloke (he's Irish) named Gavin. I explained that a key fob and owner's manual are as basic as a spare tire - not something you would typically need to ask about, particularly on a car so new. His bottom line, too bad, we sell 'em like we get 'em, and we never told you they were included in the deal. When I told him the issue was the non-disclosure during the entire transaction until I was signing the papers he said his sales guys had never lied to me because they had never been asked about those items. Apparently in Gavin's world, non-disclosure of material information is not a lie.

So I am left to wonder - if Gavin's wife/girl friend cheats on him but doesn't tell him about it, is she not a liar? That's probably what Tiger Woods thought too.

Lying by non-disclosure is still lying. But not at this dealership. STAY AWAY.

Cons: Truth is an option, not standard equipment.

.

Great group of people to work with. No pressure and no sales gimmicks. Would recommend to anyone looking to
purchase a vehicle.

2
★★★★★

Great group of people to work with. No pressure and no sales gimmicks. Would recommend to anyone looking to
purchase a vehicle.

.

My husband bought a 1998 Subaru from you June 1, 2009. It looked to be in great shape and we trusted all of your staff that we dealt with and because you are with one of the oldest dealerships in Orlando we felt safe in buying a car "as is" with no warranty. What a mistake!!! The car has ended up costing us $2,000 in repairs and steal isn't running right. When we called to report this before having the repairs done we were told by our salesman, Herb, that he checked with the used car manager and basically you wouldn't do anything about it unless we paid for the repairs. In having it repaired, 2 blown head gaskets and a new radiator later we learned that someone put Stop a Leak in the radiator to disguise the problem. No one at your dealership would admit that they knew the car had problems I'm sure, but it's a sorry state of affairs to buy from what you thought was a honorable & reputable dealership only to find out that this is how you repay a customer that bought in good faith. Mr. Holler would be ashamed of you, I hope! I also hope someone takes the time to read this.
Joan Chamberlin

1
★☆☆☆☆

My husband bought a 1998 Subaru from you June 1, 2009. It looked to be in great shape and we trusted all of your staff that we dealt with and because you are with one of the oldest dealerships in Orlando we felt safe in buying a car "as is" with no warranty. What a mistake!!! The car has ended up costing us $2,000 in repairs and steal isn't running right. When we called to report this before having the repairs done we were told by our salesman, Herb, that he checked with the used car manager and basically you wouldn't do anything about it unless we paid for the repairs. In having it repaired, 2 blown head gaskets and a new radiator later we learned that someone put Stop a Leak in the radiator to disguise the problem. No one at your dealership would admit that they knew the car had problems I'm sure, but it's a sorry state of affairs to buy from what you thought was a honorable & reputable dealership only to find out that this is how you repay a customer that bought in good faith. Mr. Holler would be ashamed of you, I hope! I also hope someone takes the time to read this.
Joan Chamberlin

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1 out of 1 people found this review helpful.

.

What a great group of sales personnell that work here. There is no pressure to buy and I never felt like we were being gouged in our evaluation of the Chevy Tahoe

5
★★★★★

What a great group of sales personnell that work here. There is no pressure to buy and I never felt like we were being gouged in our evaluation of the Chevy Tahoe

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0 out of 1 people found this review helpful.

 

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