A-L Financial

★★★★☆
  • 337 N Vineyard Ave 203

    Ontario, CA 91764

    Map & Directions
  • 909-975-6360

About A-L Financial

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Finance

Finance
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3.5 28
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I just got a loan from them and let them know I can only pay the 3rd of the month and they did not want to change my date so I'm stuck always making late payments because that's just my pay date what am I supposed to do, they refused to

3
★★★★★

I just got a loan from them and let them know I can only pay the 3rd of the month and they did not want to change my date so I'm stuck always making late payments because that's just my pay date what am I supposed to do, they refused to

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This company is by FAR the worst in customer service I've EVER dealt with. They are rude, degrading and all together unprofessional. As soon as I can I will refinance just to not deal with them.

3
★★★★★

This company is by FAR the worst in customer service I've EVER dealt with. They are rude, degrading and all together unprofessional. As soon as I can I will refinance just to not deal with them.

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Very rude, disrespectful, customer service .... What customer service? They call and state their name and literally demand payment without even seeing if there is a problem that they can help with. They don't offer any assistance, the

3
★★★★★

Very rude, disrespectful, customer service .... What customer service? They call and state their name and literally demand payment without even seeing if there is a problem that they can help with. They don't offer any assistance, the

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Will be nice to accept payments over the phone...

3
★★★★★

Will be nice to accept payments over the phone...

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Absolutely horrible customer service. Unprofessional, Unhelpful, Unwilling to cooperate. My car had been in an accident and was totaled. I could no longer continue to afford my car payment so I voluntarily surrendered my car. At the time

3
★★★★★

Absolutely horrible customer service. Unprofessional, Unhelpful, Unwilling to cooperate. My car had been in an accident and was totaled. I could no longer continue to afford my car payment so I voluntarily surrendered my car. At the time

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HORRIBLE SERVICE! i had to come in to their office to pay my account CASH since they never received my check, I told them to wait a couple of days and they wouldn't, they said they needed the payment THAT day, I spoke to about three

3
★★★★★

HORRIBLE SERVICE! i had to come in to their office to pay my account CASH since they never received my check, I told them to wait a couple of days and they wouldn't, they said they needed the payment THAT day, I spoke to about three

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Rude, disrespectful and a step down from extortionists. From the receptionist to the company vice president this is the most base, low class, and unprofessional financial institution I've ever done business with. Apparently they believe

3
★★★★★

Rude, disrespectful and a step down from extortionists. From the receptionist to the company vice president this is the most base, low class, and unprofessional financial institution I've ever done business with. Apparently they believe

.

I REALLY DON'T KNOW WHAT ARE THESE PEOPLE HERE TALKING ABOUT..I GOT A CAR LOAN HERE SEPTEMBER 2009. AND THESE GIRLS HERE WERE SO GREAT WITH ME ...I MADE MY PAYMENTS ON TIME AND TOWARDS THE END OF MY LOAND, I STRUGGLED WITH MY PAYMENTS BUT

3
★★★★★

I REALLY DON'T KNOW WHAT ARE THESE PEOPLE HERE TALKING ABOUT..I GOT A CAR LOAN HERE SEPTEMBER 2009. AND THESE GIRLS HERE WERE SO GREAT WITH ME ...I MADE MY PAYMENTS ON TIME AND TOWARDS THE END OF MY LOAND, I STRUGGLED WITH MY PAYMENTS BUT

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My representative is Cynthia, she is very rude to the point where I was so frustrated with the things she was saying that her rudeness made me cry. We have only months left that is due on our vehicle. Every month we have paid them and some months we were late only by days to be harassed by this company. I have never been over 30 days late and yet they still treat their customers who are past due like we don't pay our bills and we are scum. I WILL NEVER LEASE A CAR THROUGH AL FINANCIAL and look forward to the day when our vehicle is paid off. Due to her unprofessional manner I WILL NEVER TAKE THEIR CALLS AGAIN. Before I use to talk to them when I had my previous representative and if I was going to be late but now that's to caller id I will never answer calls from Ontario or blocked numbers because they think they are being fancy when they are being sneaky and trying to harass you constantly. IF YOU DO NOT HAVE A LEASE WITH AL FINANCIAL COUNT YOUR BLESSING AND BE AWARE THAT THIS COMPANY IS THE WORST I HAVE DEALT WITH AND ACCORDING TO THE REVIEWS ON THIS PAGE THEY DO NOT HAVE ANY GOOD REVIEWS THAT MUST SAY SOMETHING IN ITSELF! When I am done paying this car off I will re post again my final review, until then THIS COMPANY IS HORRIBLE!

1
★☆☆☆☆

My representative is Cynthia, she is very rude to the point where I was so frustrated with the things she was saying that her rudeness made me cry. We have only months left that is due on our vehicle. Every month we have paid them and some months we were late only by days to be harassed by this company. I have never been over 30 days late and yet they still treat their customers who are past due like we don't pay our bills and we are scum. I WILL NEVER LEASE A CAR THROUGH AL FINANCIAL and look forward to the day when our vehicle is paid off. Due to her unprofessional manner I WILL NEVER TAKE THEIR CALLS AGAIN. Before I use to talk to them when I had my previous representative and if I was going to be late but now that's to caller id I will never answer calls from Ontario or blocked numbers because they think they are being fancy when they are being sneaky and trying to harass you constantly. IF YOU DO NOT HAVE A LEASE WITH AL FINANCIAL COUNT YOUR BLESSING AND BE AWARE THAT THIS COMPANY IS THE WORST I HAVE DEALT WITH AND ACCORDING TO THE REVIEWS ON THIS PAGE THEY DO NOT HAVE ANY GOOD REVIEWS THAT MUST SAY SOMETHING IN ITSELF! When I am done paying this car off I will re post again my final review, until then THIS COMPANY IS HORRIBLE!

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.

My representative is Cynthia, she is very rude to the point where I was so frustrated with the things she was saying that her rudeness made me cry. We have only months left that is due on our vehicle. Every month we have paid them and some

3
★★★★★

My representative is Cynthia, she is very rude to the point where I was so frustrated with the things she was saying that her rudeness made me cry. We have only months left that is due on our vehicle. Every month we have paid them and some

.

I WILL NEVER PURCHASE A CAR THROUGH THIS COMPANY AGAIN I HAD A DEATH IN THE FAMILY AND ONLY NEEDED A EXTRA WEEK TO MAKE PAYMENT ( I ONLY HAVE 3 MONTHS LEFT) AND THEY SAID NO SO I ASKED TO SPEAK WITH THE MANAGER AND LUPE WAS EVEN RUDER.

3
★★★★★

I WILL NEVER PURCHASE A CAR THROUGH THIS COMPANY AGAIN I HAD A DEATH IN THE FAMILY AND ONLY NEEDED A EXTRA WEEK TO MAKE PAYMENT ( I ONLY HAVE 3 MONTHS LEFT) AND THEY SAID NO SO I ASKED TO SPEAK WITH THE MANAGER AND LUPE WAS EVEN RUDER.

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I was late 1 time, just 1 time and I explained to them I was having a little difficulty making my payment. You would have thought I was 90 days late! Lupe treated me like crap! I told her I`m 2 days late, you will have it at the end of the

3
★★★★★

I was late 1 time, just 1 time and I explained to them I was having a little difficulty making my payment. You would have thought I was 90 days late! Lupe treated me like crap! I told her I`m 2 days late, you will have it at the end of the

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I had to get a loan through this company when I moved back from New York. My ex had ruined my credit and taken everything I had and left me with nothing... This was the only place that would work with me.

For the first few months they

3
★★★★★

I had to get a loan through this company when I moved back from New York. My ex had ruined my credit and taken everything I had and left me with nothing... This was the only place that would work with me.

For the first few months they

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A-L Financial is nothing but BULL****. My account was delinquent 36 days. I spoke to Martha, (who will harass you) after explaining my arrangements to her 5 times. My car will be paid off this month and I called to let A-L Financial know my paid is in the mail. I woke up this morning and my car was gone. So I call Martha and she had no idea that it was repoed and didn't have a number for the tow company? A hour later I hear from her and get a mouth full of charges. I ask to speak with the supervisor which didn't do any good because she was unwilling to help and very unprofessional. Then I ask to speak with the top notch of the company and she was a flat out bitch and wouldn't let me finish my conversation, we were pretty much yelling at eachother. All I needed from them was to waive the tow fees that was $324.25 as my payment was in mail and would receive it today or tomorrow. They say to call and give your rep an update, but apparently that does no good. Now I'm stuck paying fees that shouldn't apply to me. Now they will get the payment and more, keep in mind this is all in a 24 hour time frame. DO NOT get a loan from A-L FINANCIAL even if you have shitty credit.

1
★★☆☆☆

A-L Financial is nothing but BULL****. My account was delinquent 36 days. I spoke to Martha, (who will harass you) after explaining my arrangements to her 5 times. My car will be paid off this month and I called to let A-L Financial know my paid is in the mail. I woke up this morning and my car was gone. So I call Martha and she had no idea that it was repoed and didn't have a number for the tow company? A hour later I hear from her and get a mouth full of charges. I ask to speak with the supervisor which didn't do any good because she was unwilling to help and very unprofessional. Then I ask to speak with the top notch of the company and she was a flat out bitch and wouldn't let me finish my conversation, we were pretty much yelling at eachother. All I needed from them was to waive the tow fees that was $324.25 as my payment was in mail and would receive it today or tomorrow. They say to call and give your rep an update, but apparently that does no good. Now I'm stuck paying fees that shouldn't apply to me. Now they will get the payment and more, keep in mind this is all in a 24 hour time frame. DO NOT get a loan from A-L FINANCIAL even if you have shitty credit.

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HI MY IS JESUS CORTEZ
I HAVE HAS NOT THING BUT PROBLEM WITH A-L- FINANCIAL AND HAPRASS BY LUPE... WHO WORK AT
ONTARIO OFFICE. SHE DOS NOT WORK WITH YOU.
I GET TO OFFICE TO PAY PYMT BUT OFFICE WAS COLED
AT 4:33 LUPE DO NOT OPEN FOR ME .. THE COMPANY HAVE TO LOOK IN TO IS ....

MY EMAIL IS jesus_crtz@yahoo.

DO NOT GET A LOAN AT A-L- FINANCIAL
AND DO NOT LET LUPE HELP YOU WHO WORK
AT 337 N VINEYARD AVE STE 203 ONTARIO CA
91764

0
★☆☆☆☆

HI MY IS JESUS CORTEZ
I HAVE HAS NOT THING BUT PROBLEM WITH A-L- FINANCIAL AND HAPRASS BY LUPE... WHO WORK AT
ONTARIO OFFICE. SHE DOS NOT WORK WITH YOU.
I GET TO OFFICE TO PAY PYMT BUT OFFICE WAS COLED
AT 4:33 LUPE DO NOT OPEN FOR ME .. THE COMPANY HAVE TO LOOK IN TO IS ....

MY EMAIL IS jesus_crtz@yahoo.

DO NOT GET A LOAN AT A-L- FINANCIAL
AND DO NOT LET LUPE HELP YOU WHO WORK
AT 337 N VINEYARD AVE STE 203 ONTARIO CA
91764

.

My husband and I had a loan through this company for about a year, we just traded in our car and they paid them off, I now have a loan through Wells Fargo. They gave us a loan when no one else would and got us rolling. I will say the interest rate sucks and I always made my payment in cash or check at the Ontario office just out of fear of the no grace period. We even had a hard time once and they let us extend our payment. I am not going to say they are wonderful but if your in a siuation that your credit sucks they will help.

1
★★★☆☆

My husband and I had a loan through this company for about a year, we just traded in our car and they paid them off, I now have a loan through Wells Fargo. They gave us a loan when no one else would and got us rolling. I will say the interest rate sucks and I always made my payment in cash or check at the Ontario office just out of fear of the no grace period. We even had a hard time once and they let us extend our payment. I am not going to say they are wonderful but if your in a siuation that your credit sucks they will help.

Pros: Got a car, always willing to work with you

Cons: High Interest, No Grace Period

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Everyone is entitled to their own opinion, based on their own experiences. A.L. Financial is there when others aren't so I feel they have the right to be picky. If you pay on time, and don;t have drama; they will be good to you. My account representative is the BOMB!!! She's always willing to help me and work with me. If you don't tell them waht's going on, they can't help you. Sure times are bad, but just not paying the note is not the answer. You've gotta let them know your situation, so they can help you before the Repo man snatches your car. Trust me it works.....

1
★★★☆☆

Everyone is entitled to their own opinion, based on their own experiences. A.L. Financial is there when others aren't so I feel they have the right to be picky. If you pay on time, and don;t have drama; they will be good to you. My account representative is the BOMB!!! She's always willing to help me and work with me. If you don't tell them waht's going on, they can't help you. Sure times are bad, but just not paying the note is not the answer. You've gotta let them know your situation, so they can help you before the Repo man snatches your car. Trust me it works.....

Pros: Willing to work with you

Cons: High Interest Rates

.

Let me just say compared to the crooks I bought my last car from "Drivetime", these people are saints. See the people they finance are like me, had credit before.... screwed myself over.... and after years of cursing the finance system (and waiting for my credit report to clear up a lil') am ready to try it again. Now given, the rates arent the best and they will be on you like flys on crap if you even start to flake.... but really, dont they have that right? Havent you screwed other companies over before, regardless of the circumstances? We all have. Otherwise you wouldnt need a company like this too finance you. I find the best way to deal with it is to do what you agreed to do...pay them on time, and remember they did you a favor by taking on your high risk loan. If possible get in the habit of paying you payment b4 it is actually due. I usually pay mine at least two weeks ahead of time. That way if something comes up you at least leave yourself some cushion, and can possible work out something with them before the last minute. Remember if you screw your credit up again before it can even really begin to get reestablished.... you are gonna be paying cash til you die 4 everything.

1
★★☆☆☆

Let me just say compared to the crooks I bought my last car from "Drivetime", these people are saints. See the people they finance are like me, had credit before.... screwed myself over.... and after years of cursing the finance system (and waiting for my credit report to clear up a lil') am ready to try it again. Now given, the rates arent the best and they will be on you like flys on crap if you even start to flake.... but really, dont they have that right? Havent you screwed other companies over before, regardless of the circumstances? We all have. Otherwise you wouldnt need a company like this too finance you. I find the best way to deal with it is to do what you agreed to do...pay them on time, and remember they did you a favor by taking on your high risk loan. If possible get in the habit of paying you payment b4 it is actually due. I usually pay mine at least two weeks ahead of time. That way if something comes up you at least leave yourself some cushion, and can possible work out something with them before the last minute. Remember if you screw your credit up again before it can even really begin to get reestablished.... you are gonna be paying cash til you die 4 everything.

Pros: SECOND CHANCES ARE HARD TO GET IN THIS ECONOMY

Cons: YOU HAVE TO BE DEDICATED TO NOT REPEATING PREVIOUS MISTAKES

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I agree with some of the review that was posted last. Yes, we all were probably HAPPY at the fact that someone was financing us, but just because we did not research our choice does not mean a company should be able to treat people like dirt. They harassed me at work! I know people that are behind four months on their car payment and their finance company works with them as long as they are open and communicate with them, these people are rude and having no understanding. You would think that because the economy is so bad that they will try to keep who ever is at least paying something. I admit there are some nice people here. And I understand they are trying to run a business, but there is a wrong way and a right way to treat people. They are doing it all wrong. We were never late for a whole year, but when we started to have trouble is when the true colors showed. We were behind two months, yes our fault. They took our car while I was at work, it was embarrassing. I would have preferred them come to my house.

0
★☆☆☆☆

I agree with some of the review that was posted last. Yes, we all were probably HAPPY at the fact that someone was financing us, but just because we did not research our choice does not mean a company should be able to treat people like dirt. They harassed me at work! I know people that are behind four months on their car payment and their finance company works with them as long as they are open and communicate with them, these people are rude and having no understanding. You would think that because the economy is so bad that they will try to keep who ever is at least paying something. I admit there are some nice people here. And I understand they are trying to run a business, but there is a wrong way and a right way to treat people. They are doing it all wrong. We were never late for a whole year, but when we started to have trouble is when the true colors showed. We were behind two months, yes our fault. They took our car while I was at work, it was embarrassing. I would have preferred them come to my house.

Pros: Finance You with bad/no credit

Cons: No understanding-Never work with you

.

It ceases to amaze me on how people complain about the situation they are in. When all they have to do is research before they get themselves into a situation where they wish not be. It is always the easy way route to complain and play the victim, but lets pause a moment and really step back and analyze how you had to get financed through them...You were anxious you wanted that car and all you heard was we can get you financed...There is so much information out there for consumers, education on not allowing you to fall into the traps of financing. I am so tired of hearing we are the victim...bottom line you wanted the car and rather than researching who your lender was going to be you were just happy that they found someome to carry your car loan. It is a great way to establish your credit because the only reason why you had to go through them was because you may not have credit history or you have crappy credit...so own up to it and be responsible and make your payments on time...do not wait til the last minute to call and ask for assistance and if you really are tired of dealing with them then take this opportunity to establish your credit for at least 6-12 months and meanwhile open a bank account with a credit union and then if you did the right thing and stuck to the pattern of a good consumer on making an effort to establish your credit with a hard dog that considered giving you a second chance then take advantage and then turn around and refi with a credit union (longest you are not upside down on the loan) So once again before you start complaining accept the fact that you are not the crown with the 700+ fico scores and you fall to a different tier because of your own doing otherwise you would of gotten your car financed with a lender that is not as agreesive. These prime lenders have to be agreesive because they took a chance with you and it is their investment, their funds. Just think back if you loaned someone your hard earned money and that person turned out to be a flake , well how would you react? So next time you start complaining really think hard...whose to blame for your predicament...

2
★★★★★

It ceases to amaze me on how people complain about the situation they are in. When all they have to do is research before they get themselves into a situation where they wish not be. It is always the easy way route to complain and play the victim, but lets pause a moment and really step back and analyze how you had to get financed through them...You were anxious you wanted that car and all you heard was we can get you financed...There is so much information out there for consumers, education on not allowing you to fall into the traps of financing. I am so tired of hearing we are the victim...bottom line you wanted the car and rather than researching who your lender was going to be you were just happy that they found someome to carry your car loan. It is a great way to establish your credit because the only reason why you had to go through them was because you may not have credit history or you have crappy credit...so own up to it and be responsible and make your payments on time...do not wait til the last minute to call and ask for assistance and if you really are tired of dealing with them then take this opportunity to establish your credit for at least 6-12 months and meanwhile open a bank account with a credit union and then if you did the right thing and stuck to the pattern of a good consumer on making an effort to establish your credit with a hard dog that considered giving you a second chance then take advantage and then turn around and refi with a credit union (longest you are not upside down on the loan) So once again before you start complaining accept the fact that you are not the crown with the 700+ fico scores and you fall to a different tier because of your own doing otherwise you would of gotten your car financed with a lender that is not as agreesive. These prime lenders have to be agreesive because they took a chance with you and it is their investment, their funds. Just think back if you loaned someone your hard earned money and that person turned out to be a flake , well how would you react? So next time you start complaining really think hard...whose to blame for your predicament...

Pros: You get your car financed

Cons: They are hard bulldogs

.

I HAVE HAD NOTHING BUT PROBLEMS WITH THIS COMPANY AND HARRASSING PHONE CALLS AS WELL....FOR EXAMPLE IN THE MONTH OF NOV. 2009 MY CAR PYMT WAS DUE ON 22ND (ALWAYS) WHICH FELL ON A SUNDAY. a REP FROM A-L FINANCIAL CALLED ME THE NEXT DAY SAYING THAT MY FILE WENT TO COLLECTIONS IF THE PYMT IS NOT MADE ON THE DUE DATE...ADVSD HER I WAS SICK WITH THE FLU AND KEPT BADGERING ME SO I HUNG UP......NEXT THING I KNOW MY GOOD FRIEND IS TECTING ME SAYING SHE JUST GOT A CALL FROM THEM .....I CALLED HER BACK AND ASKED HER WHY AFTER WE JUST TALKED STTD SHE WANTS TO OFFER ME SOME ARRANGEMENTS BUT NEVER DID JUST TOLD ME HOW IM LATE AND JUST DOWN TALKING ME.......ALSO STTD TO ME THAT SHE ONLY CALLED ONE PERSON AND WHY AM I SOOOO UPSET...ADVSD HER AGAIN I WAS SICK AND NOT ABLE TO CONTINUE CONVERSATION WOULD CALL HER BACK.....LATER THAT DAY ANOTHER FRIEND CALLS ME STTING SHE ALSO CALLED HER AS WELL......I WAS FURIOUS........WHAT CAN I DO ABOUT THIS COMPANY? AGAIN THIS IS ONLY 1 INCIDENT, THERE HAS BEEN MANY MORE......UNFORTUNATELY!!!!!!

0
★☆☆☆☆

I HAVE HAD NOTHING BUT PROBLEMS WITH THIS COMPANY AND HARRASSING PHONE CALLS AS WELL....FOR EXAMPLE IN THE MONTH OF NOV. 2009 MY CAR PYMT WAS DUE ON 22ND (ALWAYS) WHICH FELL ON A SUNDAY. a REP FROM A-L FINANCIAL CALLED ME THE NEXT DAY SAYING THAT MY FILE WENT TO COLLECTIONS IF THE PYMT IS NOT MADE ON THE DUE DATE...ADVSD HER I WAS SICK WITH THE FLU AND KEPT BADGERING ME SO I HUNG UP......NEXT THING I KNOW MY GOOD FRIEND IS TECTING ME SAYING SHE JUST GOT A CALL FROM THEM .....I CALLED HER BACK AND ASKED HER WHY AFTER WE JUST TALKED STTD SHE WANTS TO OFFER ME SOME ARRANGEMENTS BUT NEVER DID JUST TOLD ME HOW IM LATE AND JUST DOWN TALKING ME.......ALSO STTD TO ME THAT SHE ONLY CALLED ONE PERSON AND WHY AM I SOOOO UPSET...ADVSD HER AGAIN I WAS SICK AND NOT ABLE TO CONTINUE CONVERSATION WOULD CALL HER BACK.....LATER THAT DAY ANOTHER FRIEND CALLS ME STTING SHE ALSO CALLED HER AS WELL......I WAS FURIOUS........WHAT CAN I DO ABOUT THIS COMPANY? AGAIN THIS IS ONLY 1 INCIDENT, THERE HAS BEEN MANY MORE......UNFORTUNATELY!!!!!!

Pros: NEVER GET FINANCED BY THIS COMPANY!

.

Hey There, I've also have regrets about this company. And your right they do treat us like we are some kind of criminals. They don't answer your questions but they want you to answer there's. I ask them if I can re-finance my balance due to the fact that I was recently laid off and just wanted to lower my payments. I have about 1 1/2 to go but my payments are a little high. And yes I am one of those with bad credit. And they told me they do not have the license to do that. I sais what you mean you don't have the license to do that. Then how do you financing of course she ignored me and said I would have to go to another company and have them pay them out! That is crazy.. but I know after reading some of the reviews that somebody ask to speak with the President etc etc.. Well i did some searching and wanted to share with all you's this information.
I went under the Better Business Bureau and this company is rated F. The company has a bad rap for all their complaints. Anyway the president is Allen Lobel. who is out of the Corporate Office in Santa Ana
A & L Financial Corporation
1551 N Tustin Ave suite 400
Santa Ana, CA 92711-1907
714-479-1311
714-479-1321 fax
Something has to be done about these people. We are all humans and we should treat each other with respect no matter what the situation is. I hope this helps you.

0
★☆☆☆☆

Hey There, I've also have regrets about this company. And your right they do treat us like we are some kind of criminals. They don't answer your questions but they want you to answer there's. I ask them if I can re-finance my balance due to the fact that I was recently laid off and just wanted to lower my payments. I have about 1 1/2 to go but my payments are a little high. And yes I am one of those with bad credit. And they told me they do not have the license to do that. I sais what you mean you don't have the license to do that. Then how do you financing of course she ignored me and said I would have to go to another company and have them pay them out! That is crazy.. but I know after reading some of the reviews that somebody ask to speak with the President etc etc.. Well i did some searching and wanted to share with all you's this information.
I went under the Better Business Bureau and this company is rated F. The company has a bad rap for all their complaints. Anyway the president is Allen Lobel. who is out of the Corporate Office in Santa Ana
A & L Financial Corporation
1551 N Tustin Ave suite 400
Santa Ana, CA 92711-1907
714-479-1311
714-479-1321 fax
Something has to be done about these people. We are all humans and we should treat each other with respect no matter what the situation is. I hope this helps you.

Pros: wanted information

Cons: Unprofessional, Rude, Disrespectful People

.

I wish we had never purchased a car through this company. Times are tough, and things happen.Especially unexpected! And this place, A-L financial in ONTARIO Ca, are the WORST PEOPLE! They talk to you like you are a criminal! or just some low life. they are demanding and inconsiderate!
They hire to many ignorant people! We have never failed to give them their payments, but there has been times where we had to be late and there was nothing we could do!
I don't recommend anyone to go through this company!
They are horrible people!!!!

0
★☆☆☆☆

I wish we had never purchased a car through this company. Times are tough, and things happen.Especially unexpected! And this place, A-L financial in ONTARIO Ca, are the WORST PEOPLE! They talk to you like you are a criminal! or just some low life. they are demanding and inconsiderate!
They hire to many ignorant people! We have never failed to give them their payments, but there has been times where we had to be late and there was nothing we could do!
I don't recommend anyone to go through this company!
They are horrible people!!!!

Pros: nothing at all!

Cons: UNPROFESSIONAL! RUDE!

.

I purchased my car for the first time by myslef, I feel they took total advantage of mE and my situation. Things were going great until THEY mind you THEY lost my payment, and they had the nerve to demand a payment right away. I sent one in and had to wait for the a recall on the one THEY lost; when i recieved that one .they asked for that one to get caught up. I was not even behind... Then I was hospitalized for 2 weeks so then I feel behind, I explained to them i was in the hospital when they started to ask why I was in there and when will I be getting out.. can we say HIPAA... So after that I talked to I do not know how many people but each person stated they were the Manager, to Billing Director to the VP.. then they stated they will help me and for me to send 110.00 for a deferment SO i did in a money order... lol after that I did they had the nerve to call back and say that they needed two seperate checks in 2 different amounts. When I asked LUPE (the suspose VP) when did you tell me this? she replied WE DID NOT DISCUSSED IT... then proceeded to get loud on the phone with me. I stated to her do not yell at me for your mistake, she said if I do not have the $25.00 in by a certain date they will REPO my car. I was very upset and asked to speak to the REAL VP.. which was guess who??? Yes Emelda who was very rude and stated I was a complainer and a winer... I sent the DAMN 25.00 in via WESTERN UNION... but when I asked her for the President name she said I did not need to know that information and nor she was not going to give it to me. I said how come she said we are done listening to you and you need to keep up with your damn contract... can you believe this unproffessional lady. i mean they all talk like they are from MEXICO and that they are related some how. I Really hate these people and I am looking into trading my car so i will not have to deal with them ... they are rude, disrespectful,unprofessional, and they do not care about there customers what so ever. So what ever you do .. please go the other way from these people...

0
★☆☆☆☆

I purchased my car for the first time by myslef, I feel they took total advantage of mE and my situation. Things were going great until THEY mind you THEY lost my payment, and they had the nerve to demand a payment right away. I sent one in and had to wait for the a recall on the one THEY lost; when i recieved that one .they asked for that one to get caught up. I was not even behind... Then I was hospitalized for 2 weeks so then I feel behind, I explained to them i was in the hospital when they started to ask why I was in there and when will I be getting out.. can we say HIPAA... So after that I talked to I do not know how many people but each person stated they were the Manager, to Billing Director to the VP.. then they stated they will help me and for me to send 110.00 for a deferment SO i did in a money order... lol after that I did they had the nerve to call back and say that they needed two seperate checks in 2 different amounts. When I asked LUPE (the suspose VP) when did you tell me this? she replied WE DID NOT DISCUSSED IT... then proceeded to get loud on the phone with me. I stated to her do not yell at me for your mistake, she said if I do not have the $25.00 in by a certain date they will REPO my car. I was very upset and asked to speak to the REAL VP.. which was guess who??? Yes Emelda who was very rude and stated I was a complainer and a winer... I sent the DAMN 25.00 in via WESTERN UNION... but when I asked her for the President name she said I did not need to know that information and nor she was not going to give it to me. I said how come she said we are done listening to you and you need to keep up with your damn contract... can you believe this unproffessional lady. i mean they all talk like they are from MEXICO and that they are related some how. I Really hate these people and I am looking into trading my car so i will not have to deal with them ... they are rude, disrespectful,unprofessional, and they do not care about there customers what so ever. So what ever you do .. please go the other way from these people...

Pros: GET RID OF THEM

Cons: THEY DO NOT KNOW ENGLISH!!!!

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the most unprofessional compnay........they can kiss my white culo before i wipe!!!!!!!!!peace

0
★☆☆☆☆

the most unprofessional compnay........they can kiss my white culo before i wipe!!!!!!!!!peace

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This company will take advantage of anyone that is dumb enough to let them finance their vehicle. Whatever you do, don't trust the dealership to have your best interest in mind when selling you a car! Ask the dealership what the name of the finance company is before you sign on the line, and then check them out online. This company will try and scare you into sending your payments via western union or making your payment early at any cost. There is no "grace" period and when you are one day late the rude calls start. This is not a company anyone should ever have to deal with! You are better off not allowing this finance company to finance your loan and try another dealership. ANYTHING IS BETTER THAN AL!!!

0
★☆☆☆☆

This company will take advantage of anyone that is dumb enough to let them finance their vehicle. Whatever you do, don't trust the dealership to have your best interest in mind when selling you a car! Ask the dealership what the name of the finance company is before you sign on the line, and then check them out online. This company will try and scare you into sending your payments via western union or making your payment early at any cost. There is no "grace" period and when you are one day late the rude calls start. This is not a company anyone should ever have to deal with! You are better off not allowing this finance company to finance your loan and try another dealership. ANYTHING IS BETTER THAN AL!!!

Pros: Not one thing that is good about this company!

Cons: rude, unprofessional, basically everyone is a con!

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Horribly rude account managers. Harrassing phone calls and letters making illegal threats. They believe in taking advantage of a bad credit situation as well as threatening tactics.

0
★☆☆☆☆

Horribly rude account managers. Harrassing phone calls and letters making illegal threats. They believe in taking advantage of a bad credit situation as well as threatening tactics.

Pros: none

Cons: Extremely high interest rates and horrible business ethics

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Please do not allow this financial company to finance your auto loans. A-L Financial often take advantage of consumers with no credit or less than good credit , charging very high interest rates. In addition to high interest incorporated in your contract, they also charge daily interest for as long as you own the loan. When the loan is almost paid off they have a way of adding additional interest and fees to your existing loan The company is very unprofessional and the Vice President , Esmeralda has a ver y nasty attitude with little or no business knowlege of the company.......Please do not do business with these people they are crooks and should be investigated . You would do better off by seeking financing at your local Pay Day Loan.

0
★☆☆☆☆

Please do not allow this financial company to finance your auto loans. A-L Financial often take advantage of consumers with no credit or less than good credit , charging very high interest rates. In addition to high interest incorporated in your contract, they also charge daily interest for as long as you own the loan. When the loan is almost paid off they have a way of adding additional interest and fees to your existing loan The company is very unprofessional and the Vice President , Esmeralda has a ver y nasty attitude with little or no business knowlege of the company.......Please do not do business with these people they are crooks and should be investigated . You would do better off by seeking financing at your local Pay Day Loan.

Pros: NONE

Cons: EXTREMELY HIGH INTEREST WITH DAILY ACCUMULATIVE INTEREST

 

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