Sprint Store

★★☆☆☆
  • 9901 N Capital Of Texas Hwy Bldg 1 Ste 215

    Austin, TX 78759

    Map & Directions
  • 512-338-3000

About Sprint Store

Categories
  • Cell Phones
  • Consumer Electronics Stores
  • Telephone Service
  • Telecommunications
  • Communications
  • Video Conferencing
  • Communications Consultants
Details
  • Cell Phone Rental
  • Cell Phones
Hours
M 10am-9pm, Tu 10am-8pm, W-Th 10am-9pm, F-Sa 9am-9pm, Su 11am-7pm
Keywords
  • cell phone accessories
  • cell phone repair
  • cell phone repair store
  • cell phone services
  • cell phone stores
  • cell phones
  • cell repair
  • cellular phones
  • cellular service providers
  • electronics store
  • mobile phone store
  • mobile phones
  • phone number
  • phone repair
  • phone store
  • phones repair service
  • sprint
  • sprint plans
  • sprint.com
  • sprint phone
  • sprint phones
  • sprint stores
  • sprint cell phones
  • sprint corporate office
  • sprint store
  • sprint wireless
  • sprint wireless store
  • telephone service
  • used cell phones
  • wireless
  • wireless network
  • tablet
  • Samsung Galaxy
  • Samsung
  • iPhone
  • phones
  • cell phone plans
  • phone and plans
  • galaxy s6
  • galaxy s5
  • Samsung galaxy s5
  • Samsung galaxy s6
  • iPhone 644
  • iPhone 6 plus
  • iPhone 643
  • iPhone 6s
  • iPad mini
  • iPad air
  • apple iPhone
  • new iphone
Products
  • Unlimited data (available on select plans)
  • 4G LTE
  • HD Voice
  • phone deals and promotions
  • accessories
  • home phone solutions with Sprint Phone Connect
  • wireless service
Brands
  • Apple
  • Samsung
  • HTC
  • Android
  • LG
  • Motorola
  • Blackberry
  • Bluetooth
  • accessories
Services
  • Repair
  • Bill Pay Service
  • Small Business Expert
  • Book an Appointment
  • Reserve in Store
  • Pokemon Go Gym

Communications & Utilities

Communications & Utilities
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2.0 3
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I normally don't make reviews of places, but after reading all the terrible reviews for local Sprint stores, I had to come back after my trip there this afternoon and leave some feedback. I've been going to this Sprint store for a few years now. It was a very good experience today. The guy that helped me was great and we had a new phone & plan picked out in no time and I was out the door with my replacement phone (I broke my phone last week after dropping it in the river). The employee worked with me to help lower my monthly bill cause I'm taking the data plan and such off. There was never one bit of bugging me to keep the more expensive plan going either. The only reason I'm giving 4 stars instead of 5 is cause the wait was a bit slow. But if you're in a hurry, I saw that you can make appointments before you go. So do that for sure if you're in any sort of rush. I'd give them 4.5 stars if I could, definitely a good experience today and for the last few years.

2
★★★★☆

I normally don't make reviews of places, but after reading all the terrible reviews for local Sprint stores, I had to come back after my trip there this afternoon and leave some feedback. I've been going to this Sprint store for a few years now. It was a very good experience today. The guy that helped me was great and we had a new phone & plan picked out in no time and I was out the door with my replacement phone (I broke my phone last week after dropping it in the river). The employee worked with me to help lower my monthly bill cause I'm taking the data plan and such off. There was never one bit of bugging me to keep the more expensive plan going either. The only reason I'm giving 4 stars instead of 5 is cause the wait was a bit slow. But if you're in a hurry, I saw that you can make appointments before you go. So do that for sure if you're in any sort of rush. I'd give them 4.5 stars if I could, definitely a good experience today and for the last few years.

Pros: very helpful, nice employees

Cons: little slow, but it was busy

.

I came to this Sprint store to have my 4th, yes, 4th phone checked and replaced. The tech ordered me a new phone, but accused me of downloading an application that came with the phone. Wow. The replacement came before I could get back in town and I asked, speaking to Nathan, that they hold it one additional day, and was guaranteed that it would be waiting. I called because something told me not to believe it...and guess what....my phone had been given away. What can I expect...the day that Nextel got bought out by them, I should have cancelled my service.

0
★☆☆☆☆

I came to this Sprint store to have my 4th, yes, 4th phone checked and replaced. The tech ordered me a new phone, but accused me of downloading an application that came with the phone. Wow. The replacement came before I could get back in town and I asked, speaking to Nathan, that they hold it one additional day, and was guaranteed that it would be waiting. I called because something told me not to believe it...and guess what....my phone had been given away. What can I expect...the day that Nextel got bought out by them, I should have cancelled my service.

Pros: nothing

Cons: everything

.

Sprint will steal minutes, add not authorized charges, and has horrible reception...\r\nIt specially has the worst customer service\r\nPLEASE DO NOT GET CONTRACT WITH THEM!

0
★☆☆☆☆

Sprint will steal minutes, add not authorized charges, and has horrible reception...\r\nIt specially has the worst customer service\r\nPLEASE DO NOT GET CONTRACT WITH THEM!

Cons: everything

Message from Sprint Store

Switch to Sprint! Sprint's network reliability is within 1% of the other guys. And we have the BEST price for Unlimited. Get the phones you want with Unlimited Data, Talk and Text without having to worry about running out of data or being surprised by overage charges (streams video up to HD 1080p, music up to 1.5 Mbps, gaming up to 8 Mbps; data deprioritization during congestion). And, our “Buyback” program offers account credits for your eligible phone. Visit your local Sprint store in Austin, TX or give them a call to find what you’re looking for.

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