Bedrock Foundation Repair, LLC

★☆☆☆☆
  • 1018 Fletcher St

    Dallas, TX 75223

    Map & Directions
  • 214-824-1211

About Bedrock Foundation Repair, LLC

Categories
  • Foundations
  • Concrete Contractors
Details
  • House Leveling
Hours
M-F 6am-6pm, Sa-Su Closed
Emails
  • BEDROCK9@aol.com
Phones
  • Alt (817-261-4711)
  • Toll Free (800-329-1311)
Year Established
  • 1979
Keywords
  • foundation repair
  • drainage correction
  • mudjacking
  • house leveling
  • structural engineering
  • pier and beam foundation repair
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Invoice
  • MasterCard
  • Visa
Services
  • Foundation Repair
  • Drainage Correction
  • Structural Engineering
  • Mudjacking
  • House Leveling
  • Pier and Beam Foundation Repair
Languages
  • English, Spanish

Home Construction & Remodeling

Home Construction & Remodeling
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We called Bedrock to work on our pier and beam house, and paid them $2100 to fix a sinking center, and a sinking back end of the house. They did two days of work on the perimeter of the house and the center, and left. Not long after, doors wouldn't shut anymore, giant cracks started appearing. We call and ask them to come back out, and the engineer not only doesn't have any of the information about the previous work done to the house, but he only drops a level on the floor and shines a flashlight in the crawl space. Was completely uninterested in the additional damage done to the house, but then tells us the center is sinking, and it's not covered by the warranty, and we'll have to pay another $1,800 to get that fixed.

Bottom line, the house is actually worse than it was before their initial work. We have e-mailed twice, called, and even sent a registered letter asking them to just come out and look at the house closer, and explain to us why we need to pay another $1,800. We're willing to pay the additional money, but we'd like more of an explanation, and some kind of assurance that for sure, now, the entire house is covered by warranty and any new repairs will definitely be covered.

We can't even get them to respond. It's clear at this point they have no intention of honoring their warranty at all, and they have completely lost our trust. I wouldn't use this company if I were you, and you're interested in a company that stands by its warranty.

We've filed a complaint with the Better Business Bureau and the Texas Attorney General's office, too.

0
★☆☆☆☆

We called Bedrock to work on our pier and beam house, and paid them $2100 to fix a sinking center, and a sinking back end of the house. They did two days of work on the perimeter of the house and the center, and left. Not long after, doors wouldn't shut anymore, giant cracks started appearing. We call and ask them to come back out, and the engineer not only doesn't have any of the information about the previous work done to the house, but he only drops a level on the floor and shines a flashlight in the crawl space. Was completely uninterested in the additional damage done to the house, but then tells us the center is sinking, and it's not covered by the warranty, and we'll have to pay another $1,800 to get that fixed.

Bottom line, the house is actually worse than it was before their initial work. We have e-mailed twice, called, and even sent a registered letter asking them to just come out and look at the house closer, and explain to us why we need to pay another $1,800. We're willing to pay the additional money, but we'd like more of an explanation, and some kind of assurance that for sure, now, the entire house is covered by warranty and any new repairs will definitely be covered.

We can't even get them to respond. It's clear at this point they have no intention of honoring their warranty at all, and they have completely lost our trust. I wouldn't use this company if I were you, and you're interested in a company that stands by its warranty.

We've filed a complaint with the Better Business Bureau and the Texas Attorney General's office, too.

Message from Bedrock Foundation Repair, LLC

Bedrock is the trusted foundation repair company in Dallas - Fort Worth, TX serving all of North and East Texas. We have been fixing foundations since 1979. We are experienced, having performed more than 180,000 foundation inspections, and can do any repair job, no matter how large or small, residential or commercial, concrete slab, frame, or pier and beam. Some of our other services include drainage corrections, structural engineering, mudjacking, and house leveling. Our mission is to deliver quality work at a fair price, and to make sure every customer is satisfied. Contact us today for a free foundation inspection.

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