Point West Credit Union

★★★★☆
  • 718 NE 12th Ave

    Portland, OR 97232

    Map & Directions
  • 503-546-5000

Finance

Finance
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I have been a member at Point West for 8+ years now. I was referred by a family member. Now I have 6 accounts for personal and businesses. They are extremely personable and accommodating! I highly recommend them to anyone. I have been with

3
★★★★★

I have been a member at Point West for 8+ years now. I was referred by a family member. Now I have 6 accounts for personal and businesses. They are extremely personable and accommodating! I highly recommend them to anyone. I have been with

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I have been a Point West member 15 years. I can think of several instances over the years when I needed immediate personalized attention and got it. The staff has never been rude or curt to me, nor have I witnessed other customers being dealt with unprofessionally.

4
★★★★☆

I have been a Point West member 15 years. I can think of several instances over the years when I needed immediate personalized attention and got it. The staff has never been rude or curt to me, nor have I witnessed other customers being dealt with unprofessionally.

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I have been a "member" of this credit union for over 14 years. The customer service at this branch is unprofessional & bleak. Don't ask me why I've remained a "member" for this long, other than I use bill pay which is so convenient. If I have to go in and do face-to-face business, I absolutely DREAD it. The tellers at this branch are rude & the support staff act as though they need to retire. And, don't even think you can speak to the manager of this branch. She is kept so concealed in the back of the office & remains so "hands-off" to her customers. I am also a member of First Tech (through my husband) and have never been happier with them. BEWARE if you are seeking a new Credit Union -- or if you are a current member. I wish I had had the alert many years ago.

1
★☆☆☆☆

I have been a "member" of this credit union for over 14 years. The customer service at this branch is unprofessional & bleak. Don't ask me why I've remained a "member" for this long, other than I use bill pay which is so convenient. If I have to go in and do face-to-face business, I absolutely DREAD it. The tellers at this branch are rude & the support staff act as though they need to retire. And, don't even think you can speak to the manager of this branch. She is kept so concealed in the back of the office & remains so "hands-off" to her customers. I am also a member of First Tech (through my husband) and have never been happier with them. BEWARE if you are seeking a new Credit Union -- or if you are a current member. I wish I had had the alert many years ago.

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Editorial from

Portland based credit union offers its members free checking accounts, high-yield savings accounts, low interest car and home loans, free online banking services, investment planning and more.

 

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