Ashley Furniture Homestore
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Reviews for Ashley Furniture Homestore
I was concerned because of the negative reviews but went in anyway. Really very impressed with the selection. The sales person was great. Furniture pricing was better than Bob Mills, Lacks, etc. Bought $3700 worth of furniture and we will definitely shop there again.
Highest recommendation I could give.
Posted 10/06/09 | Report Abuse
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I recently purchased some furniture from this location, and I am also a returning customer. My experience has always been a pleasant one. They are very nice and courteous. When you purchase the furniture they specifically make you sign on the back regarding their return policy. My sales consultant explained to me that Ashley does not have in-stock inventory in an effort to keep their margins low. So each purchase made is especially for you...I love this store!
Posted 09/30/09 | Report Abuse
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The owner of the Lubbock store is Richard Choi. Any complaints against this franchise may be directed to Mr. Todd Waneck CEO Ashley furniture. 1 Ashley Way, Arcadia, Wi. 54612. Tele-phone (608) 323-3377.
Posted 04/20/09 | Report Abuse
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Paid cash for a chair, ( Big Mistake) Went into the store 4 days later and cancelled the order. The manager told me a 25% was in effect, I asked how could it be when I was told it was in stock by the salesman. How ever it had to be ordered as they don't keep stock. I was told to come the next day and meet the VP, who did not show. I presented a written cancellation of my order to the Sales manager a different one. Both told me they had no authority to issue a full refund. WELL ON FRI. A WEEK AFTER THE ABOVE THEY CALLED ME AND WANTED TO SET UP A DELIVERY DATE. I TOLD THEM I HAD CANCELLED THE ORDER. THE MANAGER WHO I HAD TALKED WITH CALLED ME AND STATED THERE WAS A RESTOCKING FEE OF 25%. AGAIN I ASKED HOW CAN THAT BE WHEN I HAD CANCELLED THE ORDER A WEEK AGO. HE STATED" I WILL CALL YOU AFTER I FIND THE WRITTEN PAPER. of course no return call.
I asked for the owner or the CEO name and was told that he can't give that out. CAN YOU BELIEVE.
MY BIG TIP IS BUY IT ON THE WEB GET BETTER SERVICE AND MORE THAN LIKELY QUICKER
Posted 01/31/09 | Report Abuse
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