Quality Automotive Svc

★★★★☆
  • 2932 NE M L King Blvd

    Portland, OR 97212

    Map & Directions
  • 503-493-5994

Automotive

Automotive
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4.0 12
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I have been going to TNA Quality Automotive for seven years, shortly after they moved to the shop at 2932 NE MLK Jr. Blvd in Portland.
I would not go anywhere else. The service is consistent and the owner, Tareq Hashim, is extremely knowledgeable, and given the state of the economy he is aware of the need to keep costs under control. He does look for ways to keep costs down. Brandon, the service writer, is competent and has a good command of that aspect of auto repair. And the technicians working there have been very helpful. I know them, and trust them.
I have three cars and would not think of taking them anywhere else. Further, I have had at least 10 other cars serviced at their shop on NE MLK Blvd. and Stanton. It is very clear that TNA is concerned with customer satisfaction and in fact it is a fundamental principle for them that customer satisfaction is probably the most important part of the automotive repair and maintenance services they provide.
They are strongly recommended...just look at the many positive* reviews they receive. My experience is really positive and has been for a long time. And the length of time I have been going there should tell you a lot.

* = Not all reviews on this website are positive, but that cannot be helped - one review is from somebody who claims to have worked there, so consider the source. It is easy to make unfounded claims, but the many positive reviews very heavily outweigh the occasional review.

5
★★★★★

I have been going to TNA Quality Automotive for seven years, shortly after they moved to the shop at 2932 NE MLK Jr. Blvd in Portland.
I would not go anywhere else. The service is consistent and the owner, Tareq Hashim, is extremely knowledgeable, and given the state of the economy he is aware of the need to keep costs under control. He does look for ways to keep costs down. Brandon, the service writer, is competent and has a good command of that aspect of auto repair. And the technicians working there have been very helpful. I know them, and trust them.
I have three cars and would not think of taking them anywhere else. Further, I have had at least 10 other cars serviced at their shop on NE MLK Blvd. and Stanton. It is very clear that TNA is concerned with customer satisfaction and in fact it is a fundamental principle for them that customer satisfaction is probably the most important part of the automotive repair and maintenance services they provide.
They are strongly recommended...just look at the many positive* reviews they receive. My experience is really positive and has been for a long time. And the length of time I have been going there should tell you a lot.

* = Not all reviews on this website are positive, but that cannot be helped - one review is from somebody who claims to have worked there, so consider the source. It is easy to make unfounded claims, but the many positive reviews very heavily outweigh the occasional review.

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"The Truth about TNA Quality Automotive Service I am an ASE Certified Technician with over a decade of professional automotive experience. I ended my short lived tenure with Tareq far too late but with enough experience to see exactly how he runs his business. As convincing as he might sound, please do not be fooled by the bluff. The owner of TNA insists on using the absolute cheapest parts money can buy for your vehicle and daily requires the technicians he employs to even install used parts after he has sold you new ones. Customer come-backs are a daily occurance due to the unfulfilled promises given about the work being performed on your vehicle with the technician who attempted to diagnose and correctly repair your vehicle then forced to eat the time required to make up for the mistakes made by management causing further downtime of your vehicle being repaired. TNA Automotive Service will not install the correct parts to keep your vehicle running as it was designed to operate substituting the cheaper and more conveinent supposed alternative (which can cause premature failure and potential damage) and handing your keys back to you with a smile. This is especially certain with customers that have little knowledge about cars. BEWARE!! Make no mistakes, the owner Tareq Al Hashim is an untrustworthy owner who is concerned only with his bottom line, not your car! Take a moment to read the yahoo reviews about this shop as well and see the discrepancy. I'm sorry to say no one deserves to have their time and money wasted with TNA Quality Automotive Service. It's time the bar was raised."

1
★☆☆☆☆

"The Truth about TNA Quality Automotive Service I am an ASE Certified Technician with over a decade of professional automotive experience. I ended my short lived tenure with Tareq far too late but with enough experience to see exactly how he runs his business. As convincing as he might sound, please do not be fooled by the bluff. The owner of TNA insists on using the absolute cheapest parts money can buy for your vehicle and daily requires the technicians he employs to even install used parts after he has sold you new ones. Customer come-backs are a daily occurance due to the unfulfilled promises given about the work being performed on your vehicle with the technician who attempted to diagnose and correctly repair your vehicle then forced to eat the time required to make up for the mistakes made by management causing further downtime of your vehicle being repaired. TNA Automotive Service will not install the correct parts to keep your vehicle running as it was designed to operate substituting the cheaper and more conveinent supposed alternative (which can cause premature failure and potential damage) and handing your keys back to you with a smile. This is especially certain with customers that have little knowledge about cars. BEWARE!! Make no mistakes, the owner Tareq Al Hashim is an untrustworthy owner who is concerned only with his bottom line, not your car! Take a moment to read the yahoo reviews about this shop as well and see the discrepancy. I'm sorry to say no one deserves to have their time and money wasted with TNA Quality Automotive Service. It's time the bar was raised."

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I have had such a hard time finding a home for my auto repair needs. The search is over! I found TNA AutoRepair!!! My moms older volvo and my newer Subaru now have friends to take care of them. I will be a loyal customer for years to come, of this I am positive. Yes i am happy ... very happy!
John S

5
★★★★★

I have had such a hard time finding a home for my auto repair needs. The search is over! I found TNA AutoRepair!!! My moms older volvo and my newer Subaru now have friends to take care of them. I will be a loyal customer for years to come, of this I am positive. Yes i am happy ... very happy!
John S

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To all at TNA Automotive Repair,
Thanks to your hard work and expert care, I've fallen in love with my truck all over again!
Your amazing!
West D.

5
★★★★★

To all at TNA Automotive Repair,
Thanks to your hard work and expert care, I've fallen in love with my truck all over again!
Your amazing!
West D.

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Tareq and family, Brandon, and the TNA "doctors"
Thank you for all your help and hard work.

Barbor family

5
★★★★★

Tareq and family, Brandon, and the TNA "doctors"
Thank you for all your help and hard work.

Barbor family

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I have used this place to fix up my current car, and then again when I was looking at another car to buy. They answered all of my questions about potential cars, and didn't rush me at all. It was $45 to get each car checked out, which was well worth it!

2
★★★★★

I have used this place to fix up my current car, and then again when I was looking at another car to buy. They answered all of my questions about potential cars, and didn't rush me at all. It was $45 to get each car checked out, which was well worth it!

.

We have brought our 2000 Subaru Outback wagon to Tareq several times. Every time they are polite, helpful and priced repairs correctly. He has fixed problems at 1/2 the price of the dealership. I have confidence in this business because they have proven to us over the years that they are a business we can trust. I wouldn't take my car any where else.

3
★★★☆☆

We have brought our 2000 Subaru Outback wagon to Tareq several times. Every time they are polite, helpful and priced repairs correctly. He has fixed problems at 1/2 the price of the dealership. I have confidence in this business because they have proven to us over the years that they are a business we can trust. I wouldn't take my car any where else.

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I have been scammed by other mechanics in the past and tend to think of them along the same lines as car salesmen, but my perception has changed after Rick and Tareq fixed the clutch in my Subaru. These guys kept me in the loop the entire time they were replacing my clutch in my Subaru, and were more that willing to explain exactly what had to be done and why. Tareq happened to look at the drive belts and noticed they were about to go (which they really were cracked and old) and told me he would replace them at cost. After I picked up the car the next day, they told me they noticed the plug wire was damaged and replaced it for free. These guys take the time to do an excellent job as well as keeping the customer informed. I really felt they were looking out for me. If I ever need anything else worked on I am definitly going back the them.

2
★★★★★

I have been scammed by other mechanics in the past and tend to think of them along the same lines as car salesmen, but my perception has changed after Rick and Tareq fixed the clutch in my Subaru. These guys kept me in the loop the entire time they were replacing my clutch in my Subaru, and were more that willing to explain exactly what had to be done and why. Tareq happened to look at the drive belts and noticed they were about to go (which they really were cracked and old) and told me he would replace them at cost. After I picked up the car the next day, they told me they noticed the plug wire was damaged and replaced it for free. These guys take the time to do an excellent job as well as keeping the customer informed. I really felt they were looking out for me. If I ever need anything else worked on I am definitly going back the them.

Pros: Customer service, expertise

Cons: None

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The AC on my 1993 Volvo 940 stopped working so I took it to a Volvo shop and with a brief look under the hood they told me that the compressor was probably bad and that I should schedule an appointment to replace it for more than $1000.

I stopped by the place where I bought the car years ago and they recommended that I take it to Tareq at Quality Automotive. After checking the car Tareq determined that the compressor was fine and that the problem was in the switch on the dash. Tareq shopped around and got me a great price on the replacement part. I thought the labor charges were very reasonable. In all Tareq gave me great service, willingly showed me everything he was doing and saved me hundreds of dollars.

I have recommended this shop several times since I had my work done.

5
★★★★★

The AC on my 1993 Volvo 940 stopped working so I took it to a Volvo shop and with a brief look under the hood they told me that the compressor was probably bad and that I should schedule an appointment to replace it for more than $1000.

I stopped by the place where I bought the car years ago and they recommended that I take it to Tareq at Quality Automotive. After checking the car Tareq determined that the compressor was fine and that the problem was in the switch on the dash. Tareq shopped around and got me a great price on the replacement part. I thought the labor charges were very reasonable. In all Tareq gave me great service, willingly showed me everything he was doing and saved me hundreds of dollars.

I have recommended this shop several times since I had my work done.

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DO NOT GO HERE!

They SEEM amazingly nice, but cheated us!

1) They said rear brakes were @ 20%; took the car to Les Schwab who said they were only @ 50% and did not need repair.

2) "Fixed" valve cover gasket after recommending repair ($130). A week later oil was leaking from area and they said it was a different problem that would require another $300. At this point we took the car to another mechanic who said the problem WAS the valve cover gasket and NOT the other problem that Tareq wanted to repair.

DON'T WASTE YOUR TIME AND MONEY WITH THESE LIARS!

1
★☆☆☆☆

DO NOT GO HERE!

They SEEM amazingly nice, but cheated us!

1) They said rear brakes were @ 20%; took the car to Les Schwab who said they were only @ 50% and did not need repair.

2) "Fixed" valve cover gasket after recommending repair ($130). A week later oil was leaking from area and they said it was a different problem that would require another $300. At this point we took the car to another mechanic who said the problem WAS the valve cover gasket and NOT the other problem that Tareq wanted to repair.

DON'T WASTE YOUR TIME AND MONEY WITH THESE LIARS!

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0 out of 1 people found this review helpful.

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I know absolutely nothing about cars and tend to be wary about what mechanics recommend and charge. I am writing this review for others like me who want to feel good about the mechanic they trust their cars with. I was extremely pleased with my experience with Jim and Tareq at Quality Automotive on NE MLK. Took my 96 Mazda in for oil change and checkup for engine light and noisy muffler. Mazda dealer previously diagnosed (for $90) engine light as requiring $700+ parts/labor to replace meter and reprogram, couldn't afford so let slide. Quality Auto estimated $50-60 to diagnose problem, ended up finding an intermediate solution to the meter problem (cleaning it instead of replacing it!) and now the engine light is gone and accelerates without hesitation. Practically the whole exhaust system had been rusted out from Midwest winters and needed replacing. Within one day, the engine light problem was gone, the entire exhaust system from the catalytic converter to the tail pipe was replaced, and the car ran better than it had in years, literally! I was out the door for just over $300 with an oil change, and Jim took the time to show me and explain everything they worked on/replaced, answered my questions, and pointed out some areas to keep an eye on in the future. Really appreciated good-business approach. Totally satisfied customer. Definitely recommend to others.

1
★★★☆☆

I know absolutely nothing about cars and tend to be wary about what mechanics recommend and charge. I am writing this review for others like me who want to feel good about the mechanic they trust their cars with. I was extremely pleased with my experience with Jim and Tareq at Quality Automotive on NE MLK. Took my 96 Mazda in for oil change and checkup for engine light and noisy muffler. Mazda dealer previously diagnosed (for $90) engine light as requiring $700+ parts/labor to replace meter and reprogram, couldn't afford so let slide. Quality Auto estimated $50-60 to diagnose problem, ended up finding an intermediate solution to the meter problem (cleaning it instead of replacing it!) and now the engine light is gone and accelerates without hesitation. Practically the whole exhaust system had been rusted out from Midwest winters and needed replacing. Within one day, the engine light problem was gone, the entire exhaust system from the catalytic converter to the tail pipe was replaced, and the car ran better than it had in years, literally! I was out the door for just over $300 with an oil change, and Jim took the time to show me and explain everything they worked on/replaced, answered my questions, and pointed out some areas to keep an eye on in the future. Really appreciated good-business approach. Totally satisfied customer. Definitely recommend to others.

.

I know absolutely nothing about cars and tend to be wary about what mechanics recommend and charge. I am writing this review for others like me who want to feel good about the mechanic they trust their cars with. I was extremely pleased with my experience with Jim and Tareq at Quality Automotive on NE MLK. Took my 96 Mazda in for oil change and checkup for engine light and noisy muffler. Mazda dealer previously diagnosed (for $90) engine light as requiring $700+ parts/labor to replace meter and reprogram, couldn't afford so let slide. Quality Auto estimated $50-60 to diagnose problem, ended up finding an intermediate solution to the meter problem (cleaning it instead of replacing it!) and now the engine light is gone and runs without hesitation when accelerating. Practically the whole exhaust system had been rusted out from Midwest winters and needed replacing. Within one day, the engine light problem was gone, the entire exhaust system from the catalytic converter to the tail pipe was replaced, and the car ran better than it had in years, literally! I was out the door for just over $300 with an oil change, and Jim took the time to explain and show me everything they worked on/replaced, answered my questions, and pointed out some areas to keep an eye on in the future. Really appreciated their good business approach. Totally satisfied customer. Definitely recommend to others.

5
★★★★★

I know absolutely nothing about cars and tend to be wary about what mechanics recommend and charge. I am writing this review for others like me who want to feel good about the mechanic they trust their cars with. I was extremely pleased with my experience with Jim and Tareq at Quality Automotive on NE MLK. Took my 96 Mazda in for oil change and checkup for engine light and noisy muffler. Mazda dealer previously diagnosed (for $90) engine light as requiring $700+ parts/labor to replace meter and reprogram, couldn't afford so let slide. Quality Auto estimated $50-60 to diagnose problem, ended up finding an intermediate solution to the meter problem (cleaning it instead of replacing it!) and now the engine light is gone and runs without hesitation when accelerating. Practically the whole exhaust system had been rusted out from Midwest winters and needed replacing. Within one day, the engine light problem was gone, the entire exhaust system from the catalytic converter to the tail pipe was replaced, and the car ran better than it had in years, literally! I was out the door for just over $300 with an oil change, and Jim took the time to explain and show me everything they worked on/replaced, answered my questions, and pointed out some areas to keep an eye on in the future. Really appreciated their good business approach. Totally satisfied customer. Definitely recommend to others.

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0 out of 1 people found this review helpful.

Message from Quality Automotive Svc

Here at TNA Auto Repair, one of our core values is that you not only feel confident in having us repair vehicle, but we go up and above that for you to think of TNA Auto Repair like home for you and your family’s car. When we work on your car, we treat it just as if we are working on our own car.



-We use nothing but the best quality parts in OEM/USED/AFTERMARKET (depending on customers preference and price range), no matter what parts are installed on your car before you leave this shop please know that all work we do is covered under warranty.

REPAIR SERVICES OFFERED AND PERFORMED DAILY:



TNA Auto Repair has been Portland’s auto repair specialist for over 15 years! You can trust our ASE Certified Master Technicians to care for your vehicle for an affordable price.



We are also happy to service any other foreign or domestic make and model. Whether it’s regularly scheduled maintenance or a major repair, we’ll get you back on the road quickly without the expense of going to a dealer.



Call or come in for a free estimate today!

More about Quality Automotive Svc

TNA Auto Repair is a premier automotive repair shop in NE Portland, specializing in repairing your car, truck, or van.

 

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