Club Tan Ctr Of Oregon

★★★☆☆

About Club Tan Ctr Of Oregon

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Personal Services

Personal Services
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I am a man, but enjoy looking good on a budget, as does my wife. That is why we are very happy with Club Tan and Forever Young. My wife can tan and get all those procedures she hears so much about and I finally found a way to get rid of that annoying stubble with their painless laser hair removal. It was all completely affordable and convenient. We will most certainly be clients for a long time!

5
★★★★★

I am a man, but enjoy looking good on a budget, as does my wife. That is why we are very happy with Club Tan and Forever Young. My wife can tan and get all those procedures she hears so much about and I finally found a way to get rid of that annoying stubble with their painless laser hair removal. It was all completely affordable and convenient. We will most certainly be clients for a long time!

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I am very pleased with my experiences at the Club Tan of Oregon locations. The $99 unlimited for a year package is incredible! Not to mention, they always have the latest technology and best beds before any other salon. I always have a nice conversation with the technicians and leave feeling refreshed and beautiful. Thank you Club Tan!

5
★★★★★

I am very pleased with my experiences at the Club Tan of Oregon locations. The $99 unlimited for a year package is incredible! Not to mention, they always have the latest technology and best beds before any other salon. I always have a nice conversation with the technicians and leave feeling refreshed and beautiful. Thank you Club Tan!

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I have been a member of Club Tan for 3 years; I paid my packages on time and in full, and all in all have probably purchased around $3,000 over the years. I was a perfectly happy customer until one day I purchased a laser hair removal package, but had a tragic family emergency happen the following day so on June 12th, 2009 I went about cancelling my package. I followed the rules of the contract (which is completely unreasonable) and allowed 15 business days to pass before I called in to check on the status of my refund. I understand Club Tan is business and is in it to make money and not necessarily put customer service first. I'm not oblivious. However, I have been very patient and allowed ample time for my refund, and all I have recieved is attitude from the corporate office and lack of consideration for why I needed to cancel my package in the first place. I still have not seen a refund to this day.

1
★☆☆☆☆

I have been a member of Club Tan for 3 years; I paid my packages on time and in full, and all in all have probably purchased around $3,000 over the years. I was a perfectly happy customer until one day I purchased a laser hair removal package, but had a tragic family emergency happen the following day so on June 12th, 2009 I went about cancelling my package. I followed the rules of the contract (which is completely unreasonable) and allowed 15 business days to pass before I called in to check on the status of my refund. I understand Club Tan is business and is in it to make money and not necessarily put customer service first. I'm not oblivious. However, I have been very patient and allowed ample time for my refund, and all I have recieved is attitude from the corporate office and lack of consideration for why I needed to cancel my package in the first place. I still have not seen a refund to this day.

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The staff are very fake, not just the color of their skin but they will speak badly of you the second your back is turned. They have contests to see who can sell the most services so they will badger you relentlessly, even when you clearly do not want to purchase anything. The Velashape is advertised as "like a stone massage" and "very comfortable" but I assure you IT IS NOT! It is the most painful thing I have ever experienced and it doesn't work. Plus they do not tell you until you show up for treatments (after you sign your contract) that you will have to sign a waiver that you know that you might be permanently scarred, burned, bruised or have skin discoloration. COMPLETE LACK OF REGARD FOR CLIENTS! When I went for Velashape, the Tech had to change machine heads because the machine was acting "weird", but she couldn't get the head off so she asked me if I could help her by cramming a paperclip into the attach point to try to pry it loose. WTF? I HATE this company! NEVER GO THERE!!

1
★☆☆☆☆

The staff are very fake, not just the color of their skin but they will speak badly of you the second your back is turned. They have contests to see who can sell the most services so they will badger you relentlessly, even when you clearly do not want to purchase anything. The Velashape is advertised as "like a stone massage" and "very comfortable" but I assure you IT IS NOT! It is the most painful thing I have ever experienced and it doesn't work. Plus they do not tell you until you show up for treatments (after you sign your contract) that you will have to sign a waiver that you know that you might be permanently scarred, burned, bruised or have skin discoloration. COMPLETE LACK OF REGARD FOR CLIENTS! When I went for Velashape, the Tech had to change machine heads because the machine was acting "weird", but she couldn't get the head off so she asked me if I could help her by cramming a paperclip into the attach point to try to pry it loose. WTF? I HATE this company! NEVER GO THERE!!

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Very unhappy with this company. I agree they will not ever give a refund even if you dont use the service. Look at BBB rating of F. They dont care about customer service. The treatments should take an hour but the staff does it in 10 minutes. Will never use them again. Awful service and they push the services.. Fake Fake.. Beware

1
★☆☆☆☆

Very unhappy with this company. I agree they will not ever give a refund even if you dont use the service. Look at BBB rating of F. They dont care about customer service. The treatments should take an hour but the staff does it in 10 minutes. Will never use them again. Awful service and they push the services.. Fake Fake.. Beware

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I must say that I have had nothing but great experiences with Club Tan & Forever Young. I have used their tanning and spa services (laser hair removal) . A girl friend of mine did have to go through the process of getting a refund but was less than a month from the time she sent the letter. As far as the service and pressure....I have found it to be much better than when I started tanning there about 2 years ago. They have definitely added some new equipment and services...I encourage you to check them out again.
Mike

4
★★★★☆

I must say that I have had nothing but great experiences with Club Tan & Forever Young. I have used their tanning and spa services (laser hair removal) . A girl friend of mine did have to go through the process of getting a refund but was less than a month from the time she sent the letter. As far as the service and pressure....I have found it to be much better than when I started tanning there about 2 years ago. They have definitely added some new equipment and services...I encourage you to check them out again.
Mike

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I have been trying to obtain a refund of services per Club Tan's Buyers Right to Cancel since the end of February. I sent the request via registered mail within the 3 days per the contract. After the 15 business days had passed, I contacted the business office to get status of the refund.Even after I had made the request to cancel the first payment was deducted from my account.I have made several attempts to obtain a refund. I was told that an independent audit needed to be done to ensure I had not used services, that an employee needed to contact me to try and save my business, and now that the owner had to authorize payment.I have found that the employees have no authority to refund and I am unable to make direct contact with someone that can authorize the repayment. I asked if there was a time frame that I could expect the refund, but the employee is unable to provide that information.Today it is April 23rd and I still waiting...

1
★☆☆☆☆

I have been trying to obtain a refund of services per Club Tan's Buyers Right to Cancel since the end of February. I sent the request via registered mail within the 3 days per the contract. After the 15 business days had passed, I contacted the business office to get status of the refund.Even after I had made the request to cancel the first payment was deducted from my account.I have made several attempts to obtain a refund. I was told that an independent audit needed to be done to ensure I had not used services, that an employee needed to contact me to try and save my business, and now that the owner had to authorize payment.I have found that the employees have no authority to refund and I am unable to make direct contact with someone that can authorize the repayment. I asked if there was a time frame that I could expect the refund, but the employee is unable to provide that information.Today it is April 23rd and I still waiting...

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0 out of 1 people found this review helpful.

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You should see the tanning beds that Club Tan offers. They are Euro beds and they give you way more bang for your buck. They cost a little bit more than the standard tanning beds, but they are worth it. The color you get from them in less time is worth the investment. Jenn was very friendly, professional and only sold me what she felt I needed! I have had the best experience there and would recommend to anyone!

5
★★★★★

You should see the tanning beds that Club Tan offers. They are Euro beds and they give you way more bang for your buck. They cost a little bit more than the standard tanning beds, but they are worth it. The color you get from them in less time is worth the investment. Jenn was very friendly, professional and only sold me what she felt I needed! I have had the best experience there and would recommend to anyone!

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1 out of 1 people found this review helpful.

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Who would think tanning would be such a big deal? But when you walk into club tan it is. they push packages everyday you walk in there. i bought there 1500 package and was told i wouldnt be bothered for a year but of course that was a lie because everytime i walk in ther e ther bother me unless i am rude to them. beaverton out of all the stores has employess that are the worst one girl that says "if you dont buy this package i cant feed my kids" well thats pathetic way to sell. and devin doesnt get the clue either. DONT tan at club tan unless you want to get bothered everyyy time you walk in there.. i have to say they do have the best beds ever...

2
★★☆☆☆

Who would think tanning would be such a big deal? But when you walk into club tan it is. they push packages everyday you walk in there. i bought there 1500 package and was told i wouldnt be bothered for a year but of course that was a lie because everytime i walk in ther e ther bother me unless i am rude to them. beaverton out of all the stores has employess that are the worst one girl that says "if you dont buy this package i cant feed my kids" well thats pathetic way to sell. and devin doesnt get the clue either. DONT tan at club tan unless you want to get bothered everyyy time you walk in there.. i have to say they do have the best beds ever...

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0 out of 2 people found this review helpful.

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I have been a member of Club Tan for over twelve years and have always been happy with the service I have received. They always have the newest equipment and are very upscale.

5
★★★★★

I have been a member of Club Tan for over twelve years and have always been happy with the service I have received. They always have the newest equipment and are very upscale.

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2 out of 2 people found this review helpful.

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moving to oregon from florida was hard enough without friend and family, but no sun was harder to deal with then i had expected!!! i went to the tanasbourne club tan after going to the dmv and i was amazing with the quality of tanning beds and the knowledge of the staff. everyone was friendly and welcoming and i felt like a was the most important person in there. they ladies let me try there best bed for free and then showed me all the options of tanning packages. i instantly fell in love with the bed they call the open sun, i highly recommend this salon and especially this bed!!!

1
★☆☆☆☆

moving to oregon from florida was hard enough without friend and family, but no sun was harder to deal with then i had expected!!! i went to the tanasbourne club tan after going to the dmv and i was amazing with the quality of tanning beds and the knowledge of the staff. everyone was friendly and welcoming and i felt like a was the most important person in there. they ladies let me try there best bed for free and then showed me all the options of tanning packages. i instantly fell in love with the bed they call the open sun, i highly recommend this salon and especially this bed!!!

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0 out of 1 people found this review helpful.

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Once you walk into a Club Tan you have already made a mistake. The staff is annoying and will push packages and just about anything on you to make their quota. I personally had a terrible expierence with them which resulted in my bank account being teribly overdrawn and tons of fees. They took money out of my account without my consent! They were terribly rude to me and ruined my great status with my bank! They are way way overpriced. I have since been to several differnt tanning salons.... the staff is friendlier, the beds are nicer, there is no pressure to buy, and they are insanly cheaper!! Do not support this business!!!! I am on a misssion to get the word out about this place! No one should go there EVER!!!

PROS: THERE ARE NONE!!!!!
CONS: staff, management, beds, prices, pressure, no respect for the customer!!!

1
★☆☆☆☆

Once you walk into a Club Tan you have already made a mistake. The staff is annoying and will push packages and just about anything on you to make their quota. I personally had a terrible expierence with them which resulted in my bank account being teribly overdrawn and tons of fees. They took money out of my account without my consent! They were terribly rude to me and ruined my great status with my bank! They are way way overpriced. I have since been to several differnt tanning salons.... the staff is friendlier, the beds are nicer, there is no pressure to buy, and they are insanly cheaper!! Do not support this business!!!! I am on a misssion to get the word out about this place! No one should go there EVER!!!

PROS: THERE ARE NONE!!!!!
CONS: staff, management, beds, prices, pressure, no respect for the customer!!!

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0 out of 2 people found this review helpful.

 

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