Domestic Auto Expers

★★★★☆
  • 21811 Tomball Parkway

    Houston, TX 77070

    Map & Directions
  • 281-401-8610

Automotive

Automotive
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.

This is a great business. I have owned several cars that needed various levels of repair. This is one of a very few places that I feel as if I am not being taken advantage of. I would not dream of taking my 2007 Chrysler 300 to any other place for repair or service except for perhaps the dealer.
They also offer the inexpensive $9 dollar auto rental service. This acknowledges the need to still get daily tasks completed while getting repairs done.
I always have a great experience discussing my repair options with the Damon Wayons look alike at this location.

5
★★★★★

This is a great business. I have owned several cars that needed various levels of repair. This is one of a very few places that I feel as if I am not being taken advantage of. I would not dream of taking my 2007 Chrysler 300 to any other place for repair or service except for perhaps the dealer.
They also offer the inexpensive $9 dollar auto rental service. This acknowledges the need to still get daily tasks completed while getting repairs done.
I always have a great experience discussing my repair options with the Damon Wayons look alike at this location.

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.

I've been very happy with every experience I've had with the team at Domestic Auto Experts, from major to minor car needs. They always work me in to the schedule, offer a rental car should I need one, greet me with a smile and remember who I am, but most importantly, get the work done right the first time. I tell everyone I know, to take their car to DAE for service. I trust these guys.

2
★★☆☆☆

I've been very happy with every experience I've had with the team at Domestic Auto Experts, from major to minor car needs. They always work me in to the schedule, offer a rental car should I need one, greet me with a smile and remember who I am, but most importantly, get the work done right the first time. I tell everyone I know, to take their car to DAE for service. I trust these guys.

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.

I have used Domestic Auto Experts before. They did a repair on my wifes minivan. They replaced the water pump. They have a nice facility with clean bays and a nice waiting area.

3
★★★☆☆

I have used Domestic Auto Experts before. They did a repair on my wifes minivan. They replaced the water pump. They have a nice facility with clean bays and a nice waiting area.

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I have use these guys before. The performed work on my 2002 Ford Windstar. They replaced the water pump.

1
★★★☆☆

I have use these guys before. The performed work on my 2002 Ford Windstar. They replaced the water pump.

.

I took my Impala recently for an inspection and let me just say that the service was the quickest, friendliest experiece I have ever had. As a former Navy vet I have had to travel to different parts of the US and had to have my car inspected in many states. Getting your car inspected can be a nightmare but at Domestic Auto it was a breeze. They even put up wih my 2 kids and offered me a drink. All in all it was a wonderful experience and would recommend this place for any auto needs.

Jose
Houston, TX

4
★★★★☆

I took my Impala recently for an inspection and let me just say that the service was the quickest, friendliest experiece I have ever had. As a former Navy vet I have had to travel to different parts of the US and had to have my car inspected in many states. Getting your car inspected can be a nightmare but at Domestic Auto it was a breeze. They even put up wih my 2 kids and offered me a drink. All in all it was a wonderful experience and would recommend this place for any auto needs.

Jose
Houston, TX

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.

I took my car for State inpection. I was greeted warmly and they were good professional. They did it in less time and also diagonised some other minor problem car had and informed me about the same.

I would recommned my friends for the same center.

4
★★★★☆

I took my car for State inpection. I was greeted warmly and they were good professional. They did it in less time and also diagonised some other minor problem car had and informed me about the same.

I would recommned my friends for the same center.

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.

I took my car for State inpection. I was greeted warmly and they were good professional. They did it in less time and also diagonised some other minor problem car had and informed me about the same.
I would recommned my friends for the same center.

2
★★★★★

I took my car for State inpection. I was greeted warmly and they were good professional. They did it in less time and also diagonised some other minor problem car had and informed me about the same.
I would recommned my friends for the same center.

.

I have always received excellent service. They have never tried to push any services on me or sell me something I didn't need. Honesty is hard to find in this business but I feel comfortable with Domestic Auto and will always use them for my car repairs.

2
★★★★★

I have always received excellent service. They have never tried to push any services on me or sell me something I didn't need. Honesty is hard to find in this business but I feel comfortable with Domestic Auto and will always use them for my car repairs.

.

I'm not really that interested in car maintenance, but I do try to get my oil changed as regularly as I can. Anyway, I took my car in to Domestic Auto Experts for a routine oil change and was both surprised and pleased at the way everything went. The oil change went off without a hitch, but then they also performed a quick check of my car to see if there was anything else major that was wrong with it. Everything they found was minor, but they didn't try to pressure me into getting anything else fixed. I was shocked. Every other mechanic I've been to has always tried to get me to fix even the slightest thing, but not Domestic Auto Experts. I feel like they want you to know what's wrong with your car, but they don't want you to do anything you don't want to do. Keep up the good work guys!!

2
★★★★★

I'm not really that interested in car maintenance, but I do try to get my oil changed as regularly as I can. Anyway, I took my car in to Domestic Auto Experts for a routine oil change and was both surprised and pleased at the way everything went. The oil change went off without a hitch, but then they also performed a quick check of my car to see if there was anything else major that was wrong with it. Everything they found was minor, but they didn't try to pressure me into getting anything else fixed. I was shocked. Every other mechanic I've been to has always tried to get me to fix even the slightest thing, but not Domestic Auto Experts. I feel like they want you to know what's wrong with your car, but they don't want you to do anything you don't want to do. Keep up the good work guys!!

Pros: friendly workers and free bottled water

Cons: I got lost on my way home (but that wasn't their fault :)

.

I have been going to them for some time for oil changes. Their waiting room is always clean and the employees always helpful and courteous.I recently had my brakes done at the site (more of a major service) and was very happy with every part of the service. I felt like they were striving to do just the work that was necessary and to do it as quickly and efficiently as possible. I dropped the car off at lunch and was able to pick up before the end of the day. Definitely will continue to be a regular of this shop...

5
★★★★★

I have been going to them for some time for oil changes. Their waiting room is always clean and the employees always helpful and courteous.I recently had my brakes done at the site (more of a major service) and was very happy with every part of the service. I felt like they were striving to do just the work that was necessary and to do it as quickly and efficiently as possible. I dropped the car off at lunch and was able to pick up before the end of the day. Definitely will continue to be a regular of this shop...

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I had my car fixed with domestic auto experts and they did it just like that, plain and simple. They are quick and means business. Honest staff and courteous attitude. I strongly recommend domestic auto experts for their professionalism and good customer service.

2
★★★★★

I had my car fixed with domestic auto experts and they did it just like that, plain and simple. They are quick and means business. Honest staff and courteous attitude. I strongly recommend domestic auto experts for their professionalism and good customer service.

.

I have been going to them for some time for oil changes. Their waiting room is always clean and the employees always helpful and courteous.

I recently had my brakes done at the site (more of a major service) and was very happy with every part of the service. I felt like they were striving to do jus the work that was necessary and to do it as quickly and efficiently as possible. I dropped the car off at lunch and was able to pick up before the end of the day. Definitely will continue to be a regular of this shop...

2
★★★★★

I have been going to them for some time for oil changes. Their waiting room is always clean and the employees always helpful and courteous.

I recently had my brakes done at the site (more of a major service) and was very happy with every part of the service. I felt like they were striving to do jus the work that was necessary and to do it as quickly and efficiently as possible. I dropped the car off at lunch and was able to pick up before the end of the day. Definitely will continue to be a regular of this shop...

Pros: helpful, courteous, always fast and done right....

Cons: kind of a pain to get to the shop coming north on 249...kinda petty but the best I can come up for a con :-P

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I decided to try this place out because of the idea that I could watch my car being worked on and pictures of my parts shown on the website. I took my van in on Monday morning with a check engine light and by 9am they told me of the problem, they did a smoke check of the lines to find a leak. I watched on live cam all day and called every three hours and was told that they are still looking for a leak all the while my vehicle sat and was not being worked on. At about 3pm I watched my van leave the shop and I called for an update and the associate said that it was still in the shop and that they were still locating the problem. I told him that I saw my van leave and I was then told then that my van was rotated out because of other vehicles needed to be worked on and the other customers had rental cars that needed to be turned in. So I was pushed aside for customers that had rented a car from them for a day or two. Talk about making me important, they lied to me and did not treat me fairly. After speaking to the manager my van was taken in and the problem was found in 20 minutes. Bottom line, they still lied to me even though they are being watched and those pictures that they take, I don't know because they never took any pictures of my parts at all.

0
★☆☆☆☆

I decided to try this place out because of the idea that I could watch my car being worked on and pictures of my parts shown on the website. I took my van in on Monday morning with a check engine light and by 9am they told me of the problem, they did a smoke check of the lines to find a leak. I watched on live cam all day and called every three hours and was told that they are still looking for a leak all the while my vehicle sat and was not being worked on. At about 3pm I watched my van leave the shop and I called for an update and the associate said that it was still in the shop and that they were still locating the problem. I told him that I saw my van leave and I was then told then that my van was rotated out because of other vehicles needed to be worked on and the other customers had rental cars that needed to be turned in. So I was pushed aside for customers that had rented a car from them for a day or two. Talk about making me important, they lied to me and did not treat me fairly. After speaking to the manager my van was taken in and the problem was found in 20 minutes. Bottom line, they still lied to me even though they are being watched and those pictures that they take, I don't know because they never took any pictures of my parts at all.

Pros: novel idea and good presentation

Cons: bad management, still out to cheat ya.

.

Recently, I needed a routine oil change and used coupons I had received in the mail to lead me to selecting Domestic Auto Experts to do the job. As a busy Mother of four children, it is difficult to squeeze in time for auto repair, nonetheless, I arrived with children in tow and were warmly greeted, sodas were offered, as well as we were able to watch the repairs through the windows from the lobby. When the repairs became more intensive and timely, the Domestic Auto staff offered us shuttle service to local shopping and restaurants. Later, we were given a rental car to use during the remainder of the repairs. Not only have we selected Domestic Auto Experts for our auto repairs but we highly recommend it to others who are seeking to build a relationship with a competent auto repair facility.

5
★★★★★

Recently, I needed a routine oil change and used coupons I had received in the mail to lead me to selecting Domestic Auto Experts to do the job. As a busy Mother of four children, it is difficult to squeeze in time for auto repair, nonetheless, I arrived with children in tow and were warmly greeted, sodas were offered, as well as we were able to watch the repairs through the windows from the lobby. When the repairs became more intensive and timely, the Domestic Auto staff offered us shuttle service to local shopping and restaurants. Later, we were given a rental car to use during the remainder of the repairs. Not only have we selected Domestic Auto Experts for our auto repairs but we highly recommend it to others who are seeking to build a relationship with a competent auto repair facility.

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.

The service I have received from Domestic Auto has been AWESOME. The entire staff is very professional yet very personable and make you feel very comfortable. They answer all questions without giving you the "you should know this" attitude. I have referred several people to the Katy location as well as the Humble store. If the other stores are as nice as the Katy store, you guys should have a booming business by word of mouth only. Thanks for all you've done. Lori Woods

5
★★★★★

The service I have received from Domestic Auto has been AWESOME. The entire staff is very professional yet very personable and make you feel very comfortable. They answer all questions without giving you the "you should know this" attitude. I have referred several people to the Katy location as well as the Humble store. If the other stores are as nice as the Katy store, you guys should have a booming business by word of mouth only. Thanks for all you've done. Lori Woods

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Good morning,

My name is Bobby Talbott and I have my company and personal vehicles repaired and serviced at Domestic Auto Experts exclusively. This morning, I had a flat tire that I was able to change in my driveway. As I did not want to drive too far without a spare, I called DAE in Tomball. Justin asked me if I could come in immediately and I did. Within 15 minutes of my arrival, my tire was repaired and put back on the car, my spare was put back in the trunk, and my car was waiting outside, engine running and ready to go.

Like most of us. I am a pretty busy guy and this is the kind of service that I have come to expect from you guys. Oh and by the way, I was not charged for the service.

Please pass along my sincere appreciation to the manager and staff in Tomball for a job well done.

Regards,

Bobby D. Talbott
Sales Manager
Barhorst Agency
Nationwide Insurance & Financial Services

5
★★★★★

Good morning,

My name is Bobby Talbott and I have my company and personal vehicles repaired and serviced at Domestic Auto Experts exclusively. This morning, I had a flat tire that I was able to change in my driveway. As I did not want to drive too far without a spare, I called DAE in Tomball. Justin asked me if I could come in immediately and I did. Within 15 minutes of my arrival, my tire was repaired and put back on the car, my spare was put back in the trunk, and my car was waiting outside, engine running and ready to go.

Like most of us. I am a pretty busy guy and this is the kind of service that I have come to expect from you guys. Oh and by the way, I was not charged for the service.

Please pass along my sincere appreciation to the manager and staff in Tomball for a job well done.

Regards,

Bobby D. Talbott
Sales Manager
Barhorst Agency
Nationwide Insurance & Financial Services

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.

I recently moved to the Houston area from out of state. I have been trying to locate a repair shop that I could take my car to and not worry about them ripping me off. I was lucky enough to stumble upon Domestic Auto Experts one day when I had a flat tire. I limped into their parking lot on a flat. They not only took the time to look at my tire (at 6 a.m.) but also found the nail and plugged my tire at no charge. That sealed the deal for me!! I was hooked on Domestic Auto Experts. I recently went back again for some service work. Not only did they get my car in right away, but they also gave me a free ride to work in their shuttle van. When we realized that my car would not be done that day because of some additional work that I wanted done, they came and picked me back up at work, and allowed me to use on of their rental cars!!! I left the shop that night with the peace of mind that I could now get to work and run all of my errands even with my car in the shop for repairs. I did not have to worry about getting around. It is makes for such a pleasent experience!!! The next morning, I received a phone call just to update me on my car and let me know that the repairs were going great. I waited for the other shoe to drop and hear about more money needed, but it was just an update to let me know the repairs were going great!! I went in later that evening to pick up my car after the services were performed. When I got there, my car was parked out front and ready to go. The advisor that I worked with immediately recognized me by face when I walked in. He went through the entire invoice with me and even answered my questions about ther service. As an added bonus, he even showed my the bad brake pads that had come off of my car. This reassured me that the digital pictures he had sent me earlier were legit! Thank you Domestic Auto Experts for being everything that your name says you are!!! You have a customer for life here!

2
★★★★★

I recently moved to the Houston area from out of state. I have been trying to locate a repair shop that I could take my car to and not worry about them ripping me off. I was lucky enough to stumble upon Domestic Auto Experts one day when I had a flat tire. I limped into their parking lot on a flat. They not only took the time to look at my tire (at 6 a.m.) but also found the nail and plugged my tire at no charge. That sealed the deal for me!! I was hooked on Domestic Auto Experts. I recently went back again for some service work. Not only did they get my car in right away, but they also gave me a free ride to work in their shuttle van. When we realized that my car would not be done that day because of some additional work that I wanted done, they came and picked me back up at work, and allowed me to use on of their rental cars!!! I left the shop that night with the peace of mind that I could now get to work and run all of my errands even with my car in the shop for repairs. I did not have to worry about getting around. It is makes for such a pleasent experience!!! The next morning, I received a phone call just to update me on my car and let me know that the repairs were going great. I waited for the other shoe to drop and hear about more money needed, but it was just an update to let me know the repairs were going great!! I went in later that evening to pick up my car after the services were performed. When I got there, my car was parked out front and ready to go. The advisor that I worked with immediately recognized me by face when I walked in. He went through the entire invoice with me and even answered my questions about ther service. As an added bonus, he even showed my the bad brake pads that had come off of my car. This reassured me that the digital pictures he had sent me earlier were legit! Thank you Domestic Auto Experts for being everything that your name says you are!!! You have a customer for life here!

Pros: Rental Cars, Shuttle Service, Digital Pictures, Web Cams, Knowledgeable Advisors, Clean Shop, They go out of their way to make sure that you are happy!!

Cons: None at all! I love Domestic Auto Experts!!!

.

My gosh! Where shall I began, I came in there with an overheating issue. After they claimed to find out what I needed, my estimate was over $1000. I was shocked so I drove it away and took it to another shop and had it fixed for under $150.00. I read the review prior to coming in but I decided to come in anyways. I'm sorry I didn't listen to my instinct in the first place.

1
★★☆☆☆

My gosh! Where shall I began, I came in there with an overheating issue. After they claimed to find out what I needed, my estimate was over $1000. I was shocked so I drove it away and took it to another shop and had it fixed for under $150.00. I read the review prior to coming in but I decided to come in anyways. I'm sorry I didn't listen to my instinct in the first place.

.

I have been going to Domestic Auto Experts to get my oil changes for a little over a year. Once they tried to sell me an air filter that wasn't needed but I just brushed it off. Then, I went in to get some work done and they quoted me $1,024.00. I thought that was high so I went somewhere else and got the same work done for $287.00. I feel that this company will rip you off and tell you you need stuff when you don't. And do not go there if you are a woman, they take you for an idiot!

0
★☆☆☆☆

I have been going to Domestic Auto Experts to get my oil changes for a little over a year. Once they tried to sell me an air filter that wasn't needed but I just brushed it off. Then, I went in to get some work done and they quoted me $1,024.00. I thought that was high so I went somewhere else and got the same work done for $287.00. I feel that this company will rip you off and tell you you need stuff when you don't. And do not go there if you are a woman, they take you for an idiot!

Pros: There Cheep...but, you get what you pay for!

Cons: They lie and steel and cheat! Not Good people!

Message from Domestic Auto Expers

Domestic Auto Experts is a Texas-based auto repair company focused exclusively on American made vehicles including Ford, Chrysler and GM. Technology and years of research are utilized to make automotive repairs and service faster, more accurate and more convenient. Every customer is invited into the shop and under the lift to see for themselves the source of the service need. If that is not convenient, we send digital photos, by email, to show you the source of the service needed. You can also watch your repairs LIVE online.

More about Domestic Auto Expers

Air conditioning, anti-lock brakes, steering & suspension,, starting & charging, heating & cooling, Engine, & lubrication, electrical power, drive train, fuel, ignition, exhaust, and much more!

Editorial from

Specializing in GM, Ford and Chrysler makes and models offering help with engine replacement, emissions control systems and cooling systems.

 

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