Factory Warehouse of Floors

★★★★★
  • 735 S Spring Garden Ave

    Deland, FL 32720

    Map & Directions
  • 386-740-7484

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I'll try someone else next time\r
\r
The next time I need carpet, I plan to try a different store based on my life experience.

3
★★★★★

I'll try someone else next time\r
\r
The next time I need carpet, I plan to try a different store based on my life experience.

.

This place wasn't for me.\r
\r
Based on my experience, if a friend asked me for my opinion of where to buy carpet, this would not be the place that comes to mind for me.

3
★★★★★

This place wasn't for me.\r
\r
Based on my experience, if a friend asked me for my opinion of where to buy carpet, this would not be the place that comes to mind for me.

.

Based on my personal experience, I would not purchase from this business again. Carpet is not difficult to come by and there are so many suppliers in town.

3
★★★★★

Based on my personal experience, I would not purchase from this business again. Carpet is not difficult to come by and there are so many suppliers in town.

.

The carpet wasn't quite what I was looking for and the prices didn't leave an impression with me. There are so many choices these days.

3
★★★★★

The carpet wasn't quite what I was looking for and the prices didn't leave an impression with me. There are so many choices these days.

.

Not for me\r
\r
I was running around town this past week looking for carpet and stopped in here.\r
\r
I didn't find what I was looking for so I left.

3
★★★★★

Not for me\r
\r
I was running around town this past week looking for carpet and stopped in here.\r
\r
I didn't find what I was looking for so I left.

.

I was running around town this past week looking for carpet and stopped in here.

It wasn't what I was looking for so I left.

1
★☆☆☆☆

I was running around town this past week looking for carpet and stopped in here.

It wasn't what I was looking for so I left.

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.

It's disappointing to FACTORY WAREHOUSE OF FLOORS & unfortunate that the 2 previous reviews are rated 1 Star. I would like to apologize to you both & if you wish, it would be my pleasure to have you schedule a revisit (at your convenience) to repair & accomplish a sound working relationship!
Sincerely,
Sal Sacchere
FACTORY WAREHOUSE OF FLOORS

5
★★★★★

It's disappointing to FACTORY WAREHOUSE OF FLOORS & unfortunate that the 2 previous reviews are rated 1 Star. I would like to apologize to you both & if you wish, it would be my pleasure to have you schedule a revisit (at your convenience) to repair & accomplish a sound working relationship!
Sincerely,
Sal Sacchere
FACTORY WAREHOUSE OF FLOORS

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0 out of 1 people found this review helpful.

.

I've been looking for someone to install carpet.

I didn't feel as though I was getting a consistent price here and decided to go to another carpet provider.

1
★☆☆☆☆

I've been looking for someone to install carpet.

I didn't feel as though I was getting a consistent price here and decided to go to another carpet provider.

Was this review helpful to you?
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1 out of 1 people found this review helpful.

.

I do NOT recommend Factory Warehouse of Floors (FWoF) to anyone based my personal experiences with them:

Painting: Each and every wall painted by FWoF required rework. Even after three paint sessions, there are still areas unpainted. Quality control and supervision are severely lacking. The customer should not have to spend hours pointing out to the project manager (owner) all of the places without paint.

Carpeting: The carpet is not tacked down in large areas. Even after five weeks the carpet can easily be lifted along the wall. If not wearing shoes, one needs to be careful where stepping as nails come up through carpet. The carpet feels uneven and stiff when walking on it.

Destruction of blinds: Blinds taken down during painting of master bedroom were placed on floor, and then sliding closet doors were removed and placed on top of blinds which broke multiple pieces. After painting, the owner of this company had the broken blinds put back up. The broken blinds were left dangling below the window. It has been more than a month and no apology or offer to repair or replace them.

Hazardous conditions created: In addition to other areas, a small amount of carpet was to be removed near the front door. The agreement was to remove the carpet and parkay flooring and to leave the original wood flooring clean and presentable. This company moved the parkay into a pile inside the front door with nails and carpet padding, and left it there for days. I eventually took the pile out to the trash. The rusty nails on the old carpet tack strips were left attached to the floor facing upward. Although I asked several times when the rusty nails would be removed, they are still there after more than a month. Needless to say we wear shoes and step carefully. Other wood trim removed was consistently left in walking areas with rusty nails facing upward. Each evening, I would need to move and turn things to reduce risk of injury.

Disregard for customer property: Wood flooring has been so damaged as a result of 'work' performed by FWoF. Whether installing drywall, painting, or anything which makes a mess. The wood flooring was never covered that I am aware of, except by me or my family. The mess left was shocking and the floors are ruined.

Broken door frame: As part of agreement, door frame to master bedroom was to be replaced and the door re-hung to open outward instead of inward. The first attempt didn't allow the door to fit within the frame. Now the door is hung, but the frame is split down on the hinge side and there isn't any 'trim' (not sure the technical term for the wood inside frame that prevents your from seeing through to the other side around the door). We asked several times and nothing was done.

Unnecessary short cuts: FWoF was to remove paneling on two walls and paint these walls. It turned out that the walls were in worse condition than expected so I agreed to pay for drywall to be installed on these walls, and then textured and painted. Instead of taking a few minutes to remove the paneling as agreed upon, FWoF put the piece of paneling (which had been removed) back on the wall. The drywall was installed over the old warped paneling.

Part I of this review will have to end here. There is so much more to share, but it will have to wait another day. I am unable to recall even one aspect of the project that went as promised by FWoF.

1
★☆☆☆☆

I do NOT recommend Factory Warehouse of Floors (FWoF) to anyone based my personal experiences with them:

Painting: Each and every wall painted by FWoF required rework. Even after three paint sessions, there are still areas unpainted. Quality control and supervision are severely lacking. The customer should not have to spend hours pointing out to the project manager (owner) all of the places without paint.

Carpeting: The carpet is not tacked down in large areas. Even after five weeks the carpet can easily be lifted along the wall. If not wearing shoes, one needs to be careful where stepping as nails come up through carpet. The carpet feels uneven and stiff when walking on it.

Destruction of blinds: Blinds taken down during painting of master bedroom were placed on floor, and then sliding closet doors were removed and placed on top of blinds which broke multiple pieces. After painting, the owner of this company had the broken blinds put back up. The broken blinds were left dangling below the window. It has been more than a month and no apology or offer to repair or replace them.

Hazardous conditions created: In addition to other areas, a small amount of carpet was to be removed near the front door. The agreement was to remove the carpet and parkay flooring and to leave the original wood flooring clean and presentable. This company moved the parkay into a pile inside the front door with nails and carpet padding, and left it there for days. I eventually took the pile out to the trash. The rusty nails on the old carpet tack strips were left attached to the floor facing upward. Although I asked several times when the rusty nails would be removed, they are still there after more than a month. Needless to say we wear shoes and step carefully. Other wood trim removed was consistently left in walking areas with rusty nails facing upward. Each evening, I would need to move and turn things to reduce risk of injury.

Disregard for customer property: Wood flooring has been so damaged as a result of 'work' performed by FWoF. Whether installing drywall, painting, or anything which makes a mess. The wood flooring was never covered that I am aware of, except by me or my family. The mess left was shocking and the floors are ruined.

Broken door frame: As part of agreement, door frame to master bedroom was to be replaced and the door re-hung to open outward instead of inward. The first attempt didn't allow the door to fit within the frame. Now the door is hung, but the frame is split down on the hinge side and there isn't any 'trim' (not sure the technical term for the wood inside frame that prevents your from seeing through to the other side around the door). We asked several times and nothing was done.

Unnecessary short cuts: FWoF was to remove paneling on two walls and paint these walls. It turned out that the walls were in worse condition than expected so I agreed to pay for drywall to be installed on these walls, and then textured and painted. Instead of taking a few minutes to remove the paneling as agreed upon, FWoF put the piece of paneling (which had been removed) back on the wall. The drywall was installed over the old warped paneling.

Part I of this review will have to end here. There is so much more to share, but it will have to wait another day. I am unable to recall even one aspect of the project that went as promised by FWoF.

Was this review helpful to you?
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2 out of 2 people found this review helpful.

.

Have You Heard How Bad They Are?\r
\r
Don't let these folks into your home or your into your fiscal life.\r
\r
My experience was over promise, completely under deliver.\r
\r
So over budget and weeks upon weeks past due for a simple

3
★★★★★

Have You Heard How Bad They Are?\r
\r
Don't let these folks into your home or your into your fiscal life.\r
\r
My experience was over promise, completely under deliver.\r
\r
So over budget and weeks upon weeks past due for a simple

.

Absolutely terrible! Stay away!\r
\r
This so called business feeds off of your trust, so don't give it to them.\r
\r
Unless you are promised the worst experience you can imagine, a never ending list of additional expenses, and an absolute

3
★★★★★

Absolutely terrible! Stay away!\r
\r
This so called business feeds off of your trust, so don't give it to them.\r
\r
Unless you are promised the worst experience you can imagine, a never ending list of additional expenses, and an absolute

 

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