Village Inn

★★★☆☆
  • 5961 E McKellips Rd

    Mesa, AZ 85215

    Map & Directions
  • 480-924-2010

About Village Inn

Categories
  • Breakfast
  • Family Style Dining
  • Restaurants
  • Pies
Details
  • Carry Out
Hours
M-Th 5:30am-midnight, F-Sa 5:30am-1am, Su 5:30am-midnight
Emails
  • 110864@abrholdings.com
Year Established
  • 1958
Keywords
  • breakfast
  • brunch
  • breakfast all day
  • pie
  • late night
Products
  • Breakfast
  • Brunch
  • Pie
  • Lunch
  • Dinner
  • Late Night
Specialties
  • BREAKFAST
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

Food

Food
More choices in Mesa:
Resultset_next

Old Country Buffet

6625 E Southern Ave Mesa, AZ

Resultset_next

McDonald's

1213 S Greenfield Rd Mesa, AZ

2.75 4
Hi! Sign in to let us know how Village Inn was?
Write a Review
.

Agree with other reviews - great location, lovely staff, small but stylish rooms. Breakfast is worth staying in the hotel - decent selection and the breakfasts are awesome.

4
★★★★☆

Agree with other reviews - great location, lovely staff, small but stylish rooms. Breakfast is worth staying in the hotel - decent selection and the breakfasts are awesome.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My family comes into the Village Inn on McKellips and Recker very often during several different time frames. We have found Linda, a manager, to be very obnoxious and loud. Even though there were not many guests in the restaurant, I found her to be quite unprofessional. She was sitting in a booth, eating food with guests (one of which was in Village Inn attire but seemed to be off the clock), and their conversation and laughter was so loud that I could hear their discussion from across the restaurant. At one point, she proceeded to yell across the restaurant to another employee, complaining to them that a female employee did not clock out correctly. She also was very loud when discussing employees needing to leave before receiving any overtime. The employees seemed to feel stressed and rushed to get the restaurant cleaned before Linda came back to them again. Linda seems to have a very dictatorship style of managing instead of being helpful and understanding. At the end of her shift, she was out the door so quickly despite the fact that there was a table of 15 making the staff run around trying to keep up.

Normally when we come into the restaurant we are pleased to see a few employees that are on staff. Those of which are Steve (manager), Trevor, and Jordan. They have always been friendly, attentive, and gracious during every one of our visits. We are usually in the restaurant for long periods of time and each of these staff members have been awesome to let us take our time. We would recommend this restaurant to anyone when these employees are on staff; however, I fear sending out recommendations and Linda be in the restaurant at that time. I feel that she takes away the 'home feel' that Village Inn likes to portray.

Considering I have taken the time out to write this review, I do hope that it is at least acknowledged by Doug England (the GM) and changes be made. Having worked in the restaurant business myself for many, many years, I have seen how one 'weed' can ruin the entire staff and reputation of a good restaurant.

4
★★★★☆

My family comes into the Village Inn on McKellips and Recker very often during several different time frames. We have found Linda, a manager, to be very obnoxious and loud. Even though there were not many guests in the restaurant, I found her to be quite unprofessional. She was sitting in a booth, eating food with guests (one of which was in Village Inn attire but seemed to be off the clock), and their conversation and laughter was so loud that I could hear their discussion from across the restaurant. At one point, she proceeded to yell across the restaurant to another employee, complaining to them that a female employee did not clock out correctly. She also was very loud when discussing employees needing to leave before receiving any overtime. The employees seemed to feel stressed and rushed to get the restaurant cleaned before Linda came back to them again. Linda seems to have a very dictatorship style of managing instead of being helpful and understanding. At the end of her shift, she was out the door so quickly despite the fact that there was a table of 15 making the staff run around trying to keep up.

Normally when we come into the restaurant we are pleased to see a few employees that are on staff. Those of which are Steve (manager), Trevor, and Jordan. They have always been friendly, attentive, and gracious during every one of our visits. We are usually in the restaurant for long periods of time and each of these staff members have been awesome to let us take our time. We would recommend this restaurant to anyone when these employees are on staff; however, I fear sending out recommendations and Linda be in the restaurant at that time. I feel that she takes away the 'home feel' that Village Inn likes to portray.

Considering I have taken the time out to write this review, I do hope that it is at least acknowledged by Doug England (the GM) and changes be made. Having worked in the restaurant business myself for many, many years, I have seen how one 'weed' can ruin the entire staff and reputation of a good restaurant.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I go into this Village Inn several times a week, nights and days. I have found Linda and all the people there a pleasure to see. Linda and all her employees are friendly and really know what customer service is. My wife is in a wheel chair and Linda is always there to open the door for us and greet us like a friend. We have had mistakes happen, very few, but Linda is right to fix anything. Linda and her people are why we visit this location.

2
★★☆☆☆

I go into this Village Inn several times a week, nights and days. I have found Linda and all the people there a pleasure to see. Linda and all her employees are friendly and really know what customer service is. My wife is in a wheel chair and Linda is always there to open the door for us and greet us like a friend. We have had mistakes happen, very few, but Linda is right to fix anything. Linda and her people are why we visit this location.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Manager Linda there is a complete b i t c h. Food is the average Village Inn food, but when asked how your food was or if everything was ok when paying, when you do complain nothing is done about it. Linda the manager that was there on two occasions has no idea about customer service!

1
★☆☆☆☆

Manager Linda there is a complete b i t c h. Food is the average Village Inn food, but when asked how your food was or if everything was ok when paying, when you do complain nothing is done about it. Linda the manager that was there on two occasions has no idea about customer service!

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Village Inn

Enjoy Breakfast All Day! With My INN-credible V.I.B. at Village Inn you’re in charge. Choose any four different items from over 30 delicious options to create your own delicious meal.

With fresh, hand-cracked eggs and made-from-scratch buttermilk pancakes, you’ll love our Real. Good. Breakfast™!

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Village Inn, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review