I'm not going to lie, it has been a good 3 years since I have been to the dentist's office and my wife has been urging me to go. She dragged me to Dr. Lilly's office and it has been the most glorifying experience I have ever had. She is different than other dentist's. We started talking and she really gets to know the patient and makes them feel comfortable. I highly recommend you go to her if, like me, you haven't been to the dentist's in a while, or just need a regular checkup. She is truly amazing. Thank You.
This place is amazing ! the doctor is soo nice knows how to talk to people and she calmed me down cause im really nervous when it comes to my teeth. Its really clean and the people there are soo friendly i will definitely be going to this clinic for my every regular check up.
Golden Triangle dental has the friendliest staff in the front,Penny,Joann and Michelle all make you feel at home, they explain everything to you about your insurance so you feel comfortable about getting your dental work done. Dr.Lili is very caring and gentle. They all made me comfortable about going to the dentist.
I personally dont like going to the dentist, but I love going to Golden Triangle dental because when Dr.Rouhani was going to give me a shot she left the numbing gel for a long time and I never felt the shot. The hygenist,Kathy, is the friendliest hygenist that has ever cleaned my teeth. I highly recomend golden triangle dental.
This place has the worst customer service, dentists and hygenists I have ever experienced. They don't do a thoroughly cleaning and they don't manually nor have the equipment to floss as part of the cleaning. They are rough and imcompetent on all procedures. They don't have up to date equipment. Depending on your insurance, the dentist are only available a couple days out of the week. The dentists comes and goes with large turnover rate. Worst of all, they would charge me a cancellation fee when I called to tell I am 10 minutes late and I am on my way. They told me it's too late to come in, the hygenist left for the day at 11:40 am. Then have the dignity to charge me a missed appointment. Every one of the staffs are rude and unprofessional. They would rather nickle and dime out of a patient than be a reputable dental office. Bottom line, don't waste your time with this office.
I went to this dental office 3x with my children. My son's felt alot of pain during their procedures and the dentist was a bit gruff in telling them to be quiet and did NOT use topical to numb anything before administering a shot of Novocaine. Not a kid friendly environment. BIGGEST COMPLAINT is front office staff. EXTREMELY rude and arrogant. Acted incredibly mean when I didn't have enough money to complete ALL procedures right there on the spot and asked for a future appt. Insisted I had Medi-Cal when I didn't and I had private HMO. When I had to reschedule due to medical issues, they acted so rude, mean and obnoxious I told them I will never return to them again. I would tell everyone to STAY AWAY FROM THIS PLACE. THEY DO NOT CARE ABOUT YOU AT ALL. Go to Smile City Dental: Alexi Kossi. They are excellent --661-252-8888
My family went to Golden Triangle for 3 years and saw Dr. Guerrero. There must be a reason why she left because now my friends and I are all leaving this office because of poor work. My husband had to have is crown redone 3 times in one month the first one fell off after 3 days, the second one cracked and fell off now the 3rd one is not smooth and is painful. They said that happens sometimes. Our friend had a simple cavity and the dentist cut her tongue 2 times!!Unless you like pain look elsewhere.
I went to Golden Triangle for years. For a short period of time, there was one decent dentist for HMO patients. But the new HMO dentist is terrible. The equipment kept breaking down during a filling. They had to stop and reset everything for the entire office. Then the drill kept making popping sounds near the outlet. And the tooth they filled still hurts--apparently the filling was not done properly, according to new dentist at a differnet location. Although the front staff is very nice, the dentists themselves appear to be incompetent. Don't risk trying this office!
PROS: friendly assistants
CONS: terrible dentists
I went to Golden Triange Dentists for quite a few years under my previous company's HMO plan. It appears that they dedicate one dentist to HMO patients, and HMO patients are not able to see any of the other dentists in the office. The service I got was fine, my complaint is that I rarely saw the same dentist more than twice over the course of about 4 years. There seemed to be a large turnover rate, and I don't know why that was.