Comic Jumps

★★★☆☆
37.5135 -122.261
Map and Directions to Comic Jumps

650-444-1800

370 Industrial Rd Ste J

San Carlos, CA

94070

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About Comic Jumps

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Hours
Mon 10:00 AM to 6:00 PMTue 10:00 AM to 6:00 PMWed 10:00 AM to 6:00 PMThu 10:00 AM to 6:00 PMFri 10:00 AM to 6:00 PMSat 8:00 AM to 8:00 PMSun 8:00 AM to 8:00 PM
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3.0 42
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Reviews 1 - 42 of 42.
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This rental company is awesome, I placed an order and with in minutes I had an email from them with all the order details, the email also explained the delivery and pick up process. I never had this from any other rental place I used in the past. When the driver got to the house he had everything set up in minutes, and help me figure out when the bounce house should go. Awesome service.

5
★★★★★

This rental company is awesome, I placed an order and with in minutes I had an email from them with all the order details, the email also explained the delivery and pick up process. I never had this from any other rental place I used in the past. When the driver got to the house he had everything set up in minutes, and help me figure out when the bounce house should go. Awesome service.

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.

This is a great place to rent Bounce houses and slides. We were not sure abouth the weather and waited till the day of the party. We calles thier office and with in an hour the bounce house was delivered. Couldn't ask for more, the bounce house was new and clean.

5
★★★★★

This is a great place to rent Bounce houses and slides. We were not sure abouth the weather and waited till the day of the party. We calles thier office and with in an hour the bounce house was delivered. Couldn't ask for more, the bounce house was new and clean.

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1 out of 2 people found this review helpful.

.

It was great party bounce house and cotton candy. everything was delivered in the morning and picked up at night the pick was later than what we scheduled giving us more time to jump.

5
★★★★★

It was great party bounce house and cotton candy. everything was delivered in the morning and picked up at night the pick was later than what we scheduled giving us more time to jump.

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0 out of 1 people found this review helpful.

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First of all, they came late. They did set up the bounce house quickly, but the "Princess" that was supposed to provide entertainment had on a dirty costume. Yuck. It was just very, very bad show plus she was awkward with the kids.

Very embarrassing.

1
★☆☆☆☆

First of all, they came late. They did set up the bounce house quickly, but the "Princess" that was supposed to provide entertainment had on a dirty costume. Yuck. It was just very, very bad show plus she was awkward with the kids.

Very embarrassing.

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1 out of 1 people found this review helpful.

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I used this company three times so far and I have to tell you they got three out of three right for me. the bounce house is always on time or early and the staff is willing to do what it takes to make everyone at the party happy. The bounce houses are clean, you get your moneys worth with these guys.

5
★★★★★

I used this company three times so far and I have to tell you they got three out of three right for me. the bounce house is always on time or early and the staff is willing to do what it takes to make everyone at the party happy. The bounce houses are clean, you get your moneys worth with these guys.

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1 out of 4 people found this review helpful.

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Called Comic Jumps on Fri. and ordered a bounce house for Sat. for my sons birthday, we also ordered balloons and other things. Saturday the bounce house and the other items arrived on time and everything was set up in about 20 Min. the service was great the bounce house was clean. We will be calling these guys again.

5
★★★★★

Called Comic Jumps on Fri. and ordered a bounce house for Sat. for my sons birthday, we also ordered balloons and other things. Saturday the bounce house and the other items arrived on time and everything was set up in about 20 Min. the service was great the bounce house was clean. We will be calling these guys again.

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2 out of 5 people found this review helpful.

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We ordered a jumpy online with them and it went great, then i called at the last minute to add on stuff right before a busy weekend and they were soo helpful, they added kids chairs and tables for me and even balloons! One stop shopping i said to Katie on the phone, and i thanked her for helping plan our daughters party and making it so easy.So the party day came and everything went absolutely great! The driver arrived on time and set up everything did not charge extra!!! I called another company before the party to deliver chairs and tables and they wanted to charge me 70.00 delivery fee plus my order was only 45.00. So i cancelled with the other company and had COMIC JUMPS bring all my stuff. Thank you and we will refer you to all our friends!

5
★★★★★

We ordered a jumpy online with them and it went great, then i called at the last minute to add on stuff right before a busy weekend and they were soo helpful, they added kids chairs and tables for me and even balloons! One stop shopping i said to Katie on the phone, and i thanked her for helping plan our daughters party and making it so easy.So the party day came and everything went absolutely great! The driver arrived on time and set up everything did not charge extra!!! I called another company before the party to deliver chairs and tables and they wanted to charge me 70.00 delivery fee plus my order was only 45.00. So i cancelled with the other company and had COMIC JUMPS bring all my stuff. Thank you and we will refer you to all our friends!

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3 out of 7 people found this review helpful.

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We ordered a bounce house (Jumpy) from this company this past weekend. The ordering was very easy you call them they take your information and the party date and time the bounce house you want, a couple of days before the party they called to go over the order and confirm. the day of the party the driver called to let us know he is on the way. The driver shows up and the bounce house goes up in about 10 min. and the fun begins. One thing don't let the dads in before the little ones get out. This bounce house was fun for everyone and Comic Jumps made it easy we even ordered the balloons and some tables from them and everything we ordered was less than $200. Thanks Comic Jumps we will be calling again.

4
★★★★☆

We ordered a bounce house (Jumpy) from this company this past weekend. The ordering was very easy you call them they take your information and the party date and time the bounce house you want, a couple of days before the party they called to go over the order and confirm. the day of the party the driver called to let us know he is on the way. The driver shows up and the bounce house goes up in about 10 min. and the fun begins. One thing don't let the dads in before the little ones get out. This bounce house was fun for everyone and Comic Jumps made it easy we even ordered the balloons and some tables from them and everything we ordered was less than $200. Thanks Comic Jumps we will be calling again.

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2 out of 6 people found this review helpful.

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BEWARE!! We had booked a bouncer and ordered balloons, none of which we actually received. I had to call them over and over for a refund and the few times I actually had a live person to speak with, it was a fight. I've just had the run around with them. Everything is fine and dandy when you first book, but they are a shady, shady company. They are not worth the headache and they will not be receiving my recommendation.

another friendly tip: Visit the BBB website where they can't make up fake reviews. They currently have an F rating.

1
★☆☆☆☆

BEWARE!! We had booked a bouncer and ordered balloons, none of which we actually received. I had to call them over and over for a refund and the few times I actually had a live person to speak with, it was a fight. I've just had the run around with them. Everything is fine and dandy when you first book, but they are a shady, shady company. They are not worth the headache and they will not be receiving my recommendation.

another friendly tip: Visit the BBB website where they can't make up fake reviews. They currently have an F rating.

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3 out of 5 people found this review helpful.

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My kids found this company online and we called and made a reservation it was easy the girl answered the phone was great very helpful.They arrived on time and the kids we invited had a blast, we decided to have a sleep over and called to ask if we could extend the rental and they said sure! This was great because the jumper would make them all tired so they wouldn't stay up late. Good thinking on my part. We'll we will definitely be calling this company for our up coming parties. Oh, if you adults get a chance take a jump it is so fun and a great work out!

5
★★★★★

My kids found this company online and we called and made a reservation it was easy the girl answered the phone was great very helpful.They arrived on time and the kids we invited had a blast, we decided to have a sleep over and called to ask if we could extend the rental and they said sure! This was great because the jumper would make them all tired so they wouldn't stay up late. Good thinking on my part. We'll we will definitely be calling this company for our up coming parties. Oh, if you adults get a chance take a jump it is so fun and a great work out!

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5 out of 12 people found this review helpful.

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We have had a great party this past weekend, thanks to comic jumps! They arrived on time and the jumper was sooo clean and new looking, the kids had a blast all day using this combo jumper with a slide, hoops and all, They even brought our heluim tank so we could blow up our balloons we bought. We WILL use these guys again.

5
★★★★★

We have had a great party this past weekend, thanks to comic jumps! They arrived on time and the jumper was sooo clean and new looking, the kids had a blast all day using this combo jumper with a slide, hoops and all, They even brought our heluim tank so we could blow up our balloons we bought. We WILL use these guys again.

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4 out of 11 people found this review helpful.

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Ok we have been using these guys for years and so have our friends we thank them for making our parties great! They arrive on time and can bring pretty much everything you need fro your party hence the cake. If you need a jumpie something to keep your party goers entertained this is the place to rent from.

5
★★★★★

Ok we have been using these guys for years and so have our friends we thank them for making our parties great! They arrive on time and can bring pretty much everything you need fro your party hence the cake. If you need a jumpie something to keep your party goers entertained this is the place to rent from.

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6 out of 14 people found this review helpful.

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Comic jumps is the best they have it together they brought out a jumper to us that was super clean and looked brand new they also brought balloons for us! what a hit with me one less thing i had to do the morning of my party. They cam e on time the drivers were great very friendly and knowlegeable we signed the rental invoice and off they went after a quick set up and came back to pick up the unit at my requested time not like other compaies that have a 4 hour window for morning delivery and then same for pick up these guys are great.We used four different companies before finding comic jumps and not one of them showed up with a CLEAN unit and on time!!!! Thank you Comicjumps

5
★★★★★

Comic jumps is the best they have it together they brought out a jumper to us that was super clean and looked brand new they also brought balloons for us! what a hit with me one less thing i had to do the morning of my party. They cam e on time the drivers were great very friendly and knowlegeable we signed the rental invoice and off they went after a quick set up and came back to pick up the unit at my requested time not like other compaies that have a 4 hour window for morning delivery and then same for pick up these guys are great.We used four different companies before finding comic jumps and not one of them showed up with a CLEAN unit and on time!!!! Thank you Comicjumps

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8 out of 22 people found this review helpful.

Response from this business:

Thank you. Thank you for the review we appreciate any feed back that will help us continue to bring the best service to our customers.
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DO NOT USE THIS PLACE! In August of this year i had my sons birthday party, so i checked online and found this place. In july i reserved a jumper and balloons. Two weeks before my party i had to cancel. So i sent an email and i called. Katie helped me she said it would take two weeks to get my refund.(I payed by credit card she has to send my money back by check) I was fine with that. 3 weeks went by no check. I sent an email katie said she would look up the account and contact me back. 2 weeks later NO call back. I called and they said they will have to check i told them they need to contact me back. 3 weeks later NO call! I call again and am very mad they said it was sent out a couple days ago i confirmed the address. 2 weeks later NO check! I call them very mad and talk to supervisor he says he can send me out another one, but he has to cancel check and that takes 2 weeks then he will send it. So he will send me another one. 2 weeks later NO check! It is now almost January and I still have not got my refund. I have already submitted a file with the BBB. They seem nice at first, BUT BEWARE

1
★☆☆☆☆

DO NOT USE THIS PLACE! In August of this year i had my sons birthday party, so i checked online and found this place. In july i reserved a jumper and balloons. Two weeks before my party i had to cancel. So i sent an email and i called. Katie helped me she said it would take two weeks to get my refund.(I payed by credit card she has to send my money back by check) I was fine with that. 3 weeks went by no check. I sent an email katie said she would look up the account and contact me back. 2 weeks later NO call back. I called and they said they will have to check i told them they need to contact me back. 3 weeks later NO call! I call again and am very mad they said it was sent out a couple days ago i confirmed the address. 2 weeks later NO check! I call them very mad and talk to supervisor he says he can send me out another one, but he has to cancel check and that takes 2 weeks then he will send it. So he will send me another one. 2 weeks later NO check! It is now almost January and I still have not got my refund. I have already submitted a file with the BBB. They seem nice at first, BUT BEWARE

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18 out of 21 people found this review helpful.

.

We rented a bounce house last week from Comic Jumps. The driver showed up on time set up the bounce house and showed us how to turn it on and off. The bounce house was clean and new not like other one we got in the past. We had a lot of fun and we couldn't get the kids out of it at the end the day. Easy to order delivered on time and clean, great service, we will be using them again.

5
★★★★★

We rented a bounce house last week from Comic Jumps. The driver showed up on time set up the bounce house and showed us how to turn it on and off. The bounce house was clean and new not like other one we got in the past. We had a lot of fun and we couldn't get the kids out of it at the end the day. Easy to order delivered on time and clean, great service, we will be using them again.

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8 out of 19 people found this review helpful.

.

Booked an entertainer through Comic Jump this past week and it was GREAT. The Kids and the adults were entertained, the Pirate showed up in full pirate gear. He played with the kids in a few simple games with in the theme which he brought with him. Then he started a magic show it was fun for the kids. After the magic show a line formed for the face painting and the adults had their turns too. It was the best, I felt they did a great job. The price was alittle toward the high end of the budget but it was worth it.

5
★★★★★

Booked an entertainer through Comic Jump this past week and it was GREAT. The Kids and the adults were entertained, the Pirate showed up in full pirate gear. He played with the kids in a few simple games with in the theme which he brought with him. Then he started a magic show it was fun for the kids. After the magic show a line formed for the face painting and the adults had their turns too. It was the best, I felt they did a great job. The price was alittle toward the high end of the budget but it was worth it.

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11 out of 21 people found this review helpful.

.

Comic Jumps had everything I needed it for my girls party. I had a Princess bounce house and a princess character show up last week to our house. It was perfect party, all my friends and family were asking who I used. The entertainer was really good with the kids she kept them entertained for the hour she was their. It was a perfect party.

5
★★★★★

Comic Jumps had everything I needed it for my girls party. I had a Princess bounce house and a princess character show up last week to our house. It was perfect party, all my friends and family were asking who I used. The entertainer was really good with the kids she kept them entertained for the hour she was their. It was a perfect party.

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10 out of 17 people found this review helpful.

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Don't trust the positive reviews! Visit the better business bureau website and see for yourself that they have an unsatisfactory rating and have numerous complaints out against them! The owner is incredibly rude to his customers. They are not worth the trouble.

1
★☆☆☆☆

Don't trust the positive reviews! Visit the better business bureau website and see for yourself that they have an unsatisfactory rating and have numerous complaints out against them! The owner is incredibly rude to his customers. They are not worth the trouble.

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19 out of 22 people found this review helpful.

Response from this business:

Hi, Jeff I'm sorry that you feel that way. Please provide with some of the order information so we can look into it and at the least we can prevent it from happening again. Also please stop re posting the same review to gain top position.
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Hi, I used a bounce house from Comic Jumps last weekend for my son's birthday party. I have to tell you this company is on top of it, two days before the party I got a phone call from them to go over the details, the morning of the party I got a call to let me know that it's on the way. When the driver got here he made sure the thing is up in about 10 minutes, and my son was just waiting in front of ready to go and asked the driver about 50 question and the driver answered him and got him even more excited about it. They are good, could not asked for anymore than what they did.

5
★★★★★

Hi, I used a bounce house from Comic Jumps last weekend for my son's birthday party. I have to tell you this company is on top of it, two days before the party I got a phone call from them to go over the details, the morning of the party I got a call to let me know that it's on the way. When the driver got here he made sure the thing is up in about 10 minutes, and my son was just waiting in front of ready to go and asked the driver about 50 question and the driver answered him and got him even more excited about it. They are good, could not asked for anymore than what they did.

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10 out of 15 people found this review helpful.

.

We had a party yesterday and we rented a jumper and a slide from Comic Jumps to be delivered to Vasona Park. The delivery was on time and the driver made sure that we were happy with the service. I didn't know they delivered balloons I could of saved time and money it looks like the balloons are cheaper than the party store.

4
★★★★☆

We had a party yesterday and we rented a jumper and a slide from Comic Jumps to be delivered to Vasona Park. The delivery was on time and the driver made sure that we were happy with the service. I didn't know they delivered balloons I could of saved time and money it looks like the balloons are cheaper than the party store.

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9 out of 12 people found this review helpful.

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LATE! not in minutes but in hours until your party is almost over. They dont even contact their renters to let thme know they are running behind. The worst part is that they dont even answer their phone calls. These people should not be running a business.

1
★☆☆☆☆

LATE! not in minutes but in hours until your party is almost over. They dont even contact their renters to let thme know they are running behind. The worst part is that they dont even answer their phone calls. These people should not be running a business.

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20 out of 22 people found this review helpful.

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PLEASE BEFORE BOOKING CHECK THEM OUT ON BBB. WE had such a bad experience with the company... Something is really fishy on the 5 star reviews because if you go to other websites such as yelps.com those people that gave 5 stars also copied and pasted it on that site... I THINK that they are giving themselves 5 stars which i know they dont deserve. But if you go to BBB.org they had unsatisfactory rating and they have 34 complaints just this year... Those are people who actually takes the time to report this compnay... imagine the hundreds that doesnt. Also go to yaho locals and they have very bad reviews.

Here is my story. I booked about a month before the event. The day before the event I had to call them inorder to confirm my order. I ordered ballons and a jump house from them. They did confirm that they were going to be ther between 10-11am. PArty at 12-5. We are on Kiddy time so people came early. I called at 1030am. no answer called every 5 minutes then and still no answer. Then I finally got a hold of somebody around 1130am and they said that they were on their way. Party is already starting at 12 and still no bounce house. Called again and no answer.. kept calling every minute and kept leaving messages since the kids are all asking about the bounce house and their balloons. Finally got a hold of someone at 1245pm... I am now yelling at them.. they told me that driver was 5 minutes away.... 1:00pm still no show....called again cant get a hold of someone till 145pm. They finally came around twopm...They balloons I ordered were not the right ones, I didnt some of the balloons that I ordered. Some of the kids had to leave the party before the party ended and did not have a chance to see the bounce house. SO DISSAPOINTED... I will be reporting them to the BBB.org

1
★☆☆☆☆

PLEASE BEFORE BOOKING CHECK THEM OUT ON BBB. WE had such a bad experience with the company... Something is really fishy on the 5 star reviews because if you go to other websites such as yelps.com those people that gave 5 stars also copied and pasted it on that site... I THINK that they are giving themselves 5 stars which i know they dont deserve. But if you go to BBB.org they had unsatisfactory rating and they have 34 complaints just this year... Those are people who actually takes the time to report this compnay... imagine the hundreds that doesnt. Also go to yaho locals and they have very bad reviews.

Here is my story. I booked about a month before the event. The day before the event I had to call them inorder to confirm my order. I ordered ballons and a jump house from them. They did confirm that they were going to be ther between 10-11am. PArty at 12-5. We are on Kiddy time so people came early. I called at 1030am. no answer called every 5 minutes then and still no answer. Then I finally got a hold of somebody around 1130am and they said that they were on their way. Party is already starting at 12 and still no bounce house. Called again and no answer.. kept calling every minute and kept leaving messages since the kids are all asking about the bounce house and their balloons. Finally got a hold of someone at 1245pm... I am now yelling at them.. they told me that driver was 5 minutes away.... 1:00pm still no show....called again cant get a hold of someone till 145pm. They finally came around twopm...They balloons I ordered were not the right ones, I didnt some of the balloons that I ordered. Some of the kids had to leave the party before the party ended and did not have a chance to see the bounce house. SO DISSAPOINTED... I will be reporting them to the BBB.org

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19 out of 21 people found this review helpful.

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We used this company a number of times, they always have what we need and they deliver it to our front door when we need it. Clean bounce house, good service we used them many time and we always got good service. I see others had lower than expected service, but I can't see that from this company nice people good product at a reasonable price. I am so glad we found Comic Jumps years ago for our children's birthday entertainment! We haven't called anyone else since!

5
★★★★★

We used this company a number of times, they always have what we need and they deliver it to our front door when we need it. Clean bounce house, good service we used them many time and we always got good service. I see others had lower than expected service, but I can't see that from this company nice people good product at a reasonable price. I am so glad we found Comic Jumps years ago for our children's birthday entertainment! We haven't called anyone else since!

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11 out of 17 people found this review helpful.

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Our 1st Block Party was a success. We had some trouble figuring out where the jumpys etc were going to go,but the delivery man was patient with us! All and all it was a great day. The kids especially loved the slide! it was a hit. The margarita machine was a hit for the grown ups. And as always, the equipment was super clean and in excellent condition. Look forward to working with them again.

4
★★★★☆

Our 1st Block Party was a success. We had some trouble figuring out where the jumpys etc were going to go,but the delivery man was patient with us! All and all it was a great day. The kids especially loved the slide! it was a hit. The margarita machine was a hit for the grown ups. And as always, the equipment was super clean and in excellent condition. Look forward to working with them again.

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12 out of 16 people found this review helpful.

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we have rented from comic jumps for many years now and they are great, they are so nice on the phone the drivers act very professional. We use them for all our kids parties as well as holidays, sometimes even for play dates or get together. they also bring balloons so my husband or i don't have to go driving all over town before our party to get party stuff comic jumps can just bring everything. Very good service we tell all our friends about them. next time we are going to have them in the park.

5
★★★★★

we have rented from comic jumps for many years now and they are great, they are so nice on the phone the drivers act very professional. We use them for all our kids parties as well as holidays, sometimes even for play dates or get together. they also bring balloons so my husband or i don't have to go driving all over town before our party to get party stuff comic jumps can just bring everything. Very good service we tell all our friends about them. next time we are going to have them in the park.

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12 out of 19 people found this review helpful.

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We rented some inflatable bounce houses and a slide from this company last weekend, every thing was delivered within the hour window they promised and the driver was great. We asked for the inflatables to be moved a couple of times and he was very accommodating. We have them booked for my sons birthday party in two weeks. Thanks Comic Jumps.

5
★★★★★

We rented some inflatable bounce houses and a slide from this company last weekend, every thing was delivered within the hour window they promised and the driver was great. We asked for the inflatables to be moved a couple of times and he was very accommodating. We have them booked for my sons birthday party in two weeks. Thanks Comic Jumps.

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12 out of 20 people found this review helpful.

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I booked this company a month in advance for my 2yo's birthday. On the day of the party, we expected them to arrive at 12 (as stated on my invoice) but they came over 3 hours late!! I didn't think we should have to pay in full because they were so late and the party was ending soon, but instead of offering a discount or any other option, the owner called it a "refusal of delivery" and threatened us with a cancellation fee. He was completely unsympathetic and offered NO apologies. At the end of the day, we were left with charges for a bounce house that we never got to use. I'm honestly very suspicious of the positive reviews considering the way that we were treated. The only way were able to get our money back was to pursue the issue with our credit card company. Comic Jumps themselves offered us NOTHING. Spare yourself the heartache and use ANY OTHER jumper company!

In response to their comment below, this company cannot be trusted. We never changed the delivery time. We never even spoke with these people until after the delivery was already late on the day of the party. We received no apologies from them. In fact, because they already had our money, it felt as though they simply didn??t care about us. The delivery guys did mention that their vans broke down, but they also mentioned that the owner had a vehicle and could have delivered the bounce house himself. This was information provided by their OWN delivery guys. I called the owner at that point and specifically asked what our options were and he offered us NOTHING. We did not want a refund ??AND? the rental. They came too late for the party so we couldn??t USE the rental. Because of this, they threatened us with the cancellation fee. So to be clear, they were over 3 hours late and they were STILL going to charge us. Also, to be clear, this happened in July, just two months ago. I do not keep deleting my review. Comic Jumps repeatedly finds ways to get my reviews deleted to keep people from reading what happened to me so I have to continue to repost.

I have absolutely no reason to lie about what happened. My sole motivation is to make sure that this does not happen to any other family. It was a real disappointment to have trusted this company only to be treated so callously.

1
★☆☆☆☆

I booked this company a month in advance for my 2yo's birthday. On the day of the party, we expected them to arrive at 12 (as stated on my invoice) but they came over 3 hours late!! I didn't think we should have to pay in full because they were so late and the party was ending soon, but instead of offering a discount or any other option, the owner called it a "refusal of delivery" and threatened us with a cancellation fee. He was completely unsympathetic and offered NO apologies. At the end of the day, we were left with charges for a bounce house that we never got to use. I'm honestly very suspicious of the positive reviews considering the way that we were treated. The only way were able to get our money back was to pursue the issue with our credit card company. Comic Jumps themselves offered us NOTHING. Spare yourself the heartache and use ANY OTHER jumper company!

In response to their comment below, this company cannot be trusted. We never changed the delivery time. We never even spoke with these people until after the delivery was already late on the day of the party. We received no apologies from them. In fact, because they already had our money, it felt as though they simply didn??t care about us. The delivery guys did mention that their vans broke down, but they also mentioned that the owner had a vehicle and could have delivered the bounce house himself. This was information provided by their OWN delivery guys. I called the owner at that point and specifically asked what our options were and he offered us NOTHING. We did not want a refund ??AND? the rental. They came too late for the party so we couldn??t USE the rental. Because of this, they threatened us with the cancellation fee. So to be clear, they were over 3 hours late and they were STILL going to charge us. Also, to be clear, this happened in July, just two months ago. I do not keep deleting my review. Comic Jumps repeatedly finds ways to get my reviews deleted to keep people from reading what happened to me so I have to continue to repost.

I have absolutely no reason to lie about what happened. My sole motivation is to make sure that this does not happen to any other family. It was a real disappointment to have trusted this company only to be treated so callously.

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20 out of 21 people found this review helpful.

Response from this business:

We try to do our best and we are sorry and we learned from this day. I would like to start by saying that we have apologized to this customer a number of times. Also this took place on 6/12/08 and Jocelyn deletes and reposts her review to obtain top position again. A few days after she placed her order either she or her husband called us to change the delivery time. So the first automated email she received shows delivery between 12-1pm as she ordered but they changed it to 1-2pm. On the day of the event we had two of our trucks brake down on the road one of them was a new truck that had transmission issues due to some manufacturing defects and the other was a rental truck that was replacing one of our trucks because it was out for maintenance at the dealership. We learned from this, and we now have a back up vehicle of our own to cover incase this happens again. Also when I talked to her husband I informed him of the situation and I apologized and when he called me again to go off on me using curse words then he said ā??just hurry up and get hereā?. I was willing to give them the rental at a discount to compensate them for the delay and their disappointment but all they wanted is a full refund and the rental. The next day they disputed the charges.
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Hi there everyone we used this bounce house company at Golden Gate Park on Sat. Our delivery time was 9-10AM the driver called us at 9:10am letting us know that he is on his way. The driver arrived shortly after and the bounce house was set up in less than 15 minutes. We also ordered balloons and those were delivered at the same time. When we ordered this bounce house they recommended us to have it delivered an hour before the party start time which worked out fine because we were able to set up everything before our guests got there.

5
★★★★★

Hi there everyone we used this bounce house company at Golden Gate Park on Sat. Our delivery time was 9-10AM the driver called us at 9:10am letting us know that he is on his way. The driver arrived shortly after and the bounce house was set up in less than 15 minutes. We also ordered balloons and those were delivered at the same time. When we ordered this bounce house they recommended us to have it delivered an hour before the party start time which worked out fine because we were able to set up everything before our guests got there.

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14 out of 21 people found this review helpful.

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Service was very good, it was delivered on time and it was clean. They set up the bounce house in about 15 minutes and it took them about the same to take it down. We had the Disney Princess bounce house for 6 hours and the kids loved it. My kids didn't want it to leave.

5
★★★★★

Service was very good, it was delivered on time and it was clean. They set up the bounce house in about 15 minutes and it took them about the same to take it down. We had the Disney Princess bounce house for 6 hours and the kids loved it. My kids didn't want it to leave.

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13 out of 22 people found this review helpful.

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I have just had the run around with this company. It seems promise after promise. But I am not going to give up on getting my money back!!! This is how scammers get rich and think people are going to stop fighting to get $100 back - not me. I wish I had read the reviews before I dealt with this company. I even changed my credit card because I can't stand the idea of these people having it - they are definately dishonest people!!!!

1
★☆☆☆☆

I have just had the run around with this company. It seems promise after promise. But I am not going to give up on getting my money back!!! This is how scammers get rich and think people are going to stop fighting to get $100 back - not me. I wish I had read the reviews before I dealt with this company. I even changed my credit card because I can't stand the idea of these people having it - they are definately dishonest people!!!!

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24 out of 25 people found this review helpful.

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We used these guys a few times and they always delivered on time. Never had a problem with the drivers. Bounce houses were clean like they told us they will be. We had a party last week and everything went will the driver asked us to come here and leave them a good review if we can. I see why, we never had a problem in the last two years we used Comic Jumps.

5
★★★★★

We used these guys a few times and they always delivered on time. Never had a problem with the drivers. Bounce houses were clean like they told us they will be. We had a party last week and everything went will the driver asked us to come here and leave them a good review if we can. I see why, we never had a problem in the last two years we used Comic Jumps.

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14 out of 24 people found this review helpful.

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Very professional company great communication. We rented all of our party items from them for our 4Th of July party and my daughter's party last week. Bounce House, tables, chairs, and the balloons, everything arrived on time and the drivers set up the bounce house where we wanted. All of the items were as described the bounce house was very clean ( unlike other parties we been too ) Very good service and the pricing is very good next time we are getting a clown from them for the party.

5
★★★★★

Very professional company great communication. We rented all of our party items from them for our 4Th of July party and my daughter's party last week. Bounce House, tables, chairs, and the balloons, everything arrived on time and the drivers set up the bounce house where we wanted. All of the items were as described the bounce house was very clean ( unlike other parties we been too ) Very good service and the pricing is very good next time we are getting a clown from them for the party.

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14 out of 24 people found this review helpful.

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I've ordered bounce houses from Comic Jumps for the last 6 kid's birthday parties at our house. (As recently as Nov 2009). Every time tney have delivered and set up the bounce house on time and come to take it down when they said they would. The kids have loved the bounce houses and the guys setting it up are really friendly. Booking online is really easy and they give you a follow up email as well. What I love is that you can also order balloons from them and they'll deliver them with the bounce house. Much easier than trying to cram 24 balloons into the back seat of your car.
I used discount coupon on their website or on insider pages. Which made it a pretty good deal.

I'd recommend them

5
★★★★★

I've ordered bounce houses from Comic Jumps for the last 6 kid's birthday parties at our house. (As recently as Nov 2009). Every time tney have delivered and set up the bounce house on time and come to take it down when they said they would. The kids have loved the bounce houses and the guys setting it up are really friendly. Booking online is really easy and they give you a follow up email as well. What I love is that you can also order balloons from them and they'll deliver them with the bounce house. Much easier than trying to cram 24 balloons into the back seat of your car.
I used discount coupon on their website or on insider pages. Which made it a pretty good deal.

I'd recommend them

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18 out of 28 people found this review helpful.

.

This company does not deliver on time!!! When I tried to get in contact with them they never answer their phone and when they did finally call back Katie that worked there actually hung up on me when I asked to speak with her manager!! What a rip off. My sons 2nd birthday party will now have no balloons or goodie bags to match his character caillou theme!!

1
★☆☆☆☆

This company does not deliver on time!!! When I tried to get in contact with them they never answer their phone and when they did finally call back Katie that worked there actually hung up on me when I asked to speak with her manager!! What a rip off. My sons 2nd birthday party will now have no balloons or goodie bags to match his character caillou theme!!

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26 out of 27 people found this review helpful.

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I ordered party supplies 2 months ago and the items were not available. The company charged my credit card and didn't issue a refund. After contacting them a man said that my bank declined the refund. Futher attepts to speak to someone in this company have been unsuccessful. They no longer answer the phone and have never replied to my emails.

PROS: offer party supplies
CONS: they can't be trusted

1
★☆☆☆☆

I ordered party supplies 2 months ago and the items were not available. The company charged my credit card and didn't issue a refund. After contacting them a man said that my bank declined the refund. Futher attepts to speak to someone in this company have been unsuccessful. They no longer answer the phone and have never replied to my emails.

PROS: offer party supplies
CONS: they can't be trusted

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23 out of 25 people found this review helpful.

Latest reviews from Citysearch.

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Hi, there everyone got this company's info. from a friend of mine after he used them for his kids birthday party. I called about two weeks ahead and booked a water slide. The person taking the order was very detailed on where the slide will be set up and the space needed. Also they let me know about the coupon page on line which I over looked ( they didn't have to give me a chance to save money ) Very nice of them. On Sat. I got a call from the driver, he shows up and set everything up. We were up and running with our water slide in a Few minutes. At the pick up time they showed up and 20 minutes the thing was rolled up. Very efficient I was happy I didn't have to do anything they did it all. You have to allow an hour window for delivery and same for pick up, Beats the comcast window of for hours. Very cool and they got me as a customer in the future.

5
★★★★★

Hi, there everyone got this company's info. from a friend of mine after he used them for his kids birthday party. I called about two weeks ahead and booked a water slide. The person taking the order was very detailed on where the slide will be set up and the space needed. Also they let me know about the coupon page on line which I over looked ( they didn't have to give me a chance to save money ) Very nice of them. On Sat. I got a call from the driver, he shows up and set everything up. We were up and running with our water slide in a Few minutes. At the pick up time they showed up and 20 minutes the thing was rolled up. Very efficient I was happy I didn't have to do anything they did it all. You have to allow an hour window for delivery and same for pick up, Beats the comcast window of for hours. Very cool and they got me as a customer in the future.

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Booked a Jumper for my daughter's party on 7/24/10.. The party was for 8/21/10.. I put a$75 deposit down. Now due to issue with the park I selected being booked I had to cancel the jumper on 8/10/2010. When I called on 8/10/10 to cancel I was told by Katie that I would receive a refund by mail in 14 days. On 8/28/10 I called to check the status of my refund and was told by the Manager who claimed his name was Moe that I was not getting refund because they did not like my reason for cancel. The policy on the website indicate there is 7 day cancelation policy, meaning to cancel 7 days prior to the party. I canceled 11 days prior to the party and basically was told and I quote" Well your reason for cancelling was good enough for the company so we are not giving you a refund" DONT USE THIS COMPANY BEFORE READING BBB REVIEWS!!!

1
★☆☆☆☆

Booked a Jumper for my daughter's party on 7/24/10.. The party was for 8/21/10.. I put a$75 deposit down. Now due to issue with the park I selected being booked I had to cancel the jumper on 8/10/2010. When I called on 8/10/10 to cancel I was told by Katie that I would receive a refund by mail in 14 days. On 8/28/10 I called to check the status of my refund and was told by the Manager who claimed his name was Moe that I was not getting refund because they did not like my reason for cancel. The policy on the website indicate there is 7 day cancelation policy, meaning to cancel 7 days prior to the party. I canceled 11 days prior to the party and basically was told and I quote" Well your reason for cancelling was good enough for the company so we are not giving you a refund" DONT USE THIS COMPANY BEFORE READING BBB REVIEWS!!!

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Comic Jumps we used this company a bunch of time the bounce houses are always clean I have to say. They offered us early delivery the day before the party at no charge to us last time because they were coming to our area anyway. I thought that was great of them. Very nice people work there everyone was friendly when I talked to them.

5
★★★★★

Comic Jumps we used this company a bunch of time the bounce houses are always clean I have to say. They offered us early delivery the day before the party at no charge to us last time because they were coming to our area anyway. I thought that was great of them. Very nice people work there everyone was friendly when I talked to them.

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I called and placed an order on Fri. for a Sun. day party and the Comic Jumps Crew made it happened. The order placing process takes a few minutes and the rest is all taken care of by Comic Jumps. The bounce house is delivered and set up by their driver and the kids loved it. It's great I loved how easy this is. The driver called on their e to the house I was able to meet them at the house and tell them where I want it set up. The driver was very nice and friendly, when he came back the kids were still using it he waited while we got them out. Very easy going nice people.

5
★★★★★

I called and placed an order on Fri. for a Sun. day party and the Comic Jumps Crew made it happened. The order placing process takes a few minutes and the rest is all taken care of by Comic Jumps. The bounce house is delivered and set up by their driver and the kids loved it. It's great I loved how easy this is. The driver called on their e to the house I was able to meet them at the house and tell them where I want it set up. The driver was very nice and friendly, when he came back the kids were still using it he waited while we got them out. Very easy going nice people.

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I should have done my homework before using this company!
I tried contacting Comic Jumps via phone about 3 weeks ago for my Son's 4 year birthday celebration. I couldn't get in touch with anyone (the phone simply continued to ring indefinitely) so I decided to just order through their site on the internet. My brothers and sisters came from across the state to be here. I booked a bouncer online and followed the directions EXACTLY as they stated. Sure enough, I was charged the fee. Putting the fate of the party in good faith, my family waited on his birthday for the bounce house, but unfortunately, they never came. Now, I have a charge for a service that was never performed, along with extremely unhappy relatives and a disappointed son. How can anybody who deals with services for children be so cruel? Again, I tried to call but it continues to ring in the same manner it did when I first tried to contact them. I never received any phone calls or e-mails from this company, and I am left with no choice but to dispute these charges with my bank to try and get a refund. If any of you are looking for entertainment for your children, I urge you very strongly to do your homework beforehand, and deal with somebody other than Comic Jumps. I still can't believe this disaster.

1
★☆☆☆☆

I should have done my homework before using this company!
I tried contacting Comic Jumps via phone about 3 weeks ago for my Son's 4 year birthday celebration. I couldn't get in touch with anyone (the phone simply continued to ring indefinitely) so I decided to just order through their site on the internet. My brothers and sisters came from across the state to be here. I booked a bouncer online and followed the directions EXACTLY as they stated. Sure enough, I was charged the fee. Putting the fate of the party in good faith, my family waited on his birthday for the bounce house, but unfortunately, they never came. Now, I have a charge for a service that was never performed, along with extremely unhappy relatives and a disappointed son. How can anybody who deals with services for children be so cruel? Again, I tried to call but it continues to ring in the same manner it did when I first tried to contact them. I never received any phone calls or e-mails from this company, and I am left with no choice but to dispute these charges with my bank to try and get a refund. If any of you are looking for entertainment for your children, I urge you very strongly to do your homework beforehand, and deal with somebody other than Comic Jumps. I still can't believe this disaster.

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DO NOT USE THIS PLACE! In August of this year i had my sons birthday party, so i checked online and found this place. In july i reserved a jumper and balloons. Two weeks before my party i had to cancel. So i sent an email and i called. Katie helped me she said it would take two weeks to get my refund.(I payed by credit card she has to send my money back by check) I was fine with that. 3 weeks went by no check. I sent an email katie said she would look up the account and contact me back. 2 weeks later NO call back. I called and they said they will have to check i told them they need to contact me back. 3 weeks later NO call! I call again and am very mad they said it was sent out a couple days ago i confirmed the address. 2 weeks later NO check! I call them very mad and talk to supervisor he says he can send me out another one, but he has to cancel check and that takes 2 weeks then he will send it. So he will send me another one. 2 weeks later NO check! It is now almost January and I still have not got my refund. They seem nice at first, BUT BEWARE!

1
★☆☆☆☆

DO NOT USE THIS PLACE! In August of this year i had my sons birthday party, so i checked online and found this place. In july i reserved a jumper and balloons. Two weeks before my party i had to cancel. So i sent an email and i called. Katie helped me she said it would take two weeks to get my refund.(I payed by credit card she has to send my money back by check) I was fine with that. 3 weeks went by no check. I sent an email katie said she would look up the account and contact me back. 2 weeks later NO call back. I called and they said they will have to check i told them they need to contact me back. 3 weeks later NO call! I call again and am very mad they said it was sent out a couple days ago i confirmed the address. 2 weeks later NO check! I call them very mad and talk to supervisor he says he can send me out another one, but he has to cancel check and that takes 2 weeks then he will send it. So he will send me another one. 2 weeks later NO check! It is now almost January and I still have not got my refund. They seem nice at first, BUT BEWARE!

Pros: They seem nice at first

Cons: Everything

.

I had a terrible experience with this company. I booked them a month in advance for my 2yo's birthday. On the day of the party, we expected them to arrive at 12 (as stated on my invoice) but they showed up over 3 hours late!!! I didn't think we should have to pay full price because they were so late and the party was ending, but instead of offering a discount or any other options, the owner called it a "refusal of delivery" and threatened us with a cancellation fee. At the end of the day, we were left with charges for a bounce house that we never got to use. The owner was completely unsympathetic and offered NO apologies. Spare yourself the heartache and use ANY OTHER jumper company.

1
★☆☆☆☆

I had a terrible experience with this company. I booked them a month in advance for my 2yo's birthday. On the day of the party, we expected them to arrive at 12 (as stated on my invoice) but they showed up over 3 hours late!!! I didn't think we should have to pay full price because they were so late and the party was ending, but instead of offering a discount or any other options, the owner called it a "refusal of delivery" and threatened us with a cancellation fee. At the end of the day, we were left with charges for a bounce house that we never got to use. The owner was completely unsympathetic and offered NO apologies. Spare yourself the heartache and use ANY OTHER jumper company.

Message from Comic Jumps

We realize the importance of hosting memorable and fun-filled events for your child. We work hard to achieve this, time after time. At the end of each event, we sanitize our units and inspect them, since we have your childā??s safety at heart.



To assist in our endeavors, we have courteous and well-trained staff to provide you with top-of-the-line customer service. We do everything we can to go over with you even the tiniest of details of your order so that the event is stress-free and enjoyable for you. Right from the time you approach us to take your order to the day of the party, we treat you just like family rather than just another paying customer.

Provided by Citysearch

More about Comic Jumps

To us, safety of children is a very important aspect, so after every event, we clean and disinfect our units. Helping us to scale the heights of ambition is our well-trained and courteous staff, who tirelessly provide you with top-of-the-line customer service. Along with you, we take care of the details of your event by going over your entire order days before the event so that we donā??t miss out on any aspect you want done. Besides, this means the event is as much fun and stress-free for you as for your guests.

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