Insider Pages Reviews for Wildside Usa

5 Stars: Official Repsonse to Review by Ms Chaisson (by Steven M.)

Steven M. — Fri, 11 May 2007 20:32:00 GMT

Ms Chaisson's review of Wildside USA / Club Viva Las Vegas is factually incorrect.

Not on any occasion was the scheduled vehicle late and was in fact at the agreed meeting place at the agreed meeting time on both occasions. The Club Viva representative called Ms Chaisson a total of 18 times (over 2 seperate nights) in order to establish her whereabouts but she did not answer her phone. The Club Viva representative produced detailed telephone records to prove this but Ms Chaisson has consistently refused to comment on this.

Ms Chaisson brought her complaint before 3 different independant bodies: 1) Merchant Services Chargebacks 2) the Visa Appeals Board and 3) The Better Business Bureau. ALL 3 BODIES FOUND IN FAVOR OF WILDSIDE USA / CLUB VIVA LAS VEGAS and declined Ms Chaisson's request for a refund.

No offer of a refund was ever made to Ms Chaisson because Club Viva were not at fault.

The full file of correspondance on this case along with all evidence referenced above is available at Wildside USA Head Office for inspection. Tel: 1 702 454 9406.

1 Stars: waste of money, bunch of crooks!! (by RICK P.)

RICK P. — Fri, 09 May 2008 16:07:00 GMT

wow, i usually would never write this but after dealing with this company i felt compelled to write about my group's terrible experience. I will make it simple and to the point, what do they provide?

nothing, the limo service is late, the bottle service in the limo is a joke (plastic bottle of smirnoff vodka with plastic cups!!), the hostess is nothing but a short skirted doorknob who gets you to the club, and then even though you have a reservation u still have to wait while she negotiates getting you in , i mean didnt we pay 170$ each for these services? to avoid lineups!! anyways, then the best part is that you have to leave the club by 2 am or else you get no lift back to your hotel. also, you have to arrange for your own dinner reservation which they are supposed to take care of in the price.

wanna party in vegas the right way?

go to the concierge desk in your hotel and ask him to hook you up with a reservation a the club, then tip him 50-100$, get a limo in front of the hotel 10$ a person tops and then go to where you have to go...the concierges have amazing connection to all the clubs and they will give you what you want.

this place is an insult and we spent over 1000$ cause we were such a big group and we are still wondering why we gave them our money.

viva las vegas , you should be ashamed

1 Stars: Worst Limo Service in Vegas - Don't Get Taken for a Ride (by Selena C.)

Selena C. — Tue, 09 May 2006 15:59:00 GMT

I hired this company to provide Limo service for my 40th birthday weekend party and it was the worst service I have ever received from a professional business in my life.

The first night of service they kept me and 7 of my closest friends waiting for more than an hour. They explained that they were simply "overbooked". When we decided to take cabs to our destination instead our host offered us a HUGE discount on our final bill. But the second night of service was almost as bad as the first and 11 of us waited for more than 30 minutes for their shuttle after the Zumanity show.

And when the bill finally arrived, guess what? That's right, NO discount - none, zip. The Company claims that their host was never authorized to promise a discount so they are not obligated to give one(!) And my credit card company says that without anything in writing there is really nothing they can do.

I will obviously never use this service again and my friends and I are all amazed that they manage to stay in business. If you are looking for a limo service for your night out in Vegas, I suggest you look elsewhere. With so many other reputable businesses in the Vegas area there is no need to get taken for a "ride".

PROS: None
CONS: Horrible service, rude staff, exorbitant pricing