Memorial Cat Hospital

My stray was seen by Memorial Cat Hospital. Ultimately, my cat had
to be seen by another vet to resolve the issue. The prices are over inflated
and the office staff is rude, disorganized and verbally abusive. Why
the vet allows this type of behavior is beyond me. There are much better options in Houston for a feline only vet. In addition, check your bill for any
discrepancies. (see other negative review for billing issues also)

Although they advertise to be "stress free" and provide "superior medical
care", I found this personally to be far from the case.

My cats have gone to Memorial Cat Hospital since it's been open - over 15 years and I would not go anywhere else. Drs Folger and Pittari and their staff have been with me through sad times and happy times and I trust them totally with the health of my cats.
When my cats are at Memorial Cat Hospital, I feel like they are getting the best - care from 2 board certified specialists and their staff who always show kindness, compassion and love to my kids.

After moving to Houston some years ago, I was disappointed with the veterinary care my cats received from many local veterinarians. They lacked the level of expertise required to treat the uniqueness of cats. As cat owners can atest to, cats are not small dogs!

Memorial Cat Hospital was recommended to us. And, from the moment I arrived, I knew I had found what my two cats had lacked with other veterinarians: board certified feline specialists who are leaders among their peers who bring a superior level of experience, commitment to the feline species, compassion, kindness and honesty.

Through the years, each visit reinforces my initial decision to seek superior care. One of my cats has lymphoma, high blood pressure, and thyroid disease and the other cat also has thyroid disease, hence, I visit Memorial Cat Hospital regularly. I have seen Drs. Folger, Pittari, and Addleman. I can only hope my human doctors give me the kind of care my two cats receive!

I have been a client now for over 7 years. The staff is warm, courteous knowledgeable, helpful. Both staff and kennel workers make it a point to greet my cats by name, often sharing their experiences with them when they (the staff/kennel workers) have interacted with them.

I have come to find out there are only 72 Boarded Feline Specialists in the world! The Houston community is fortune to have the premier, professional services of Drs. Folger, Pittari and Addleman.

We love going to MCH. Fixed our cat's swollen paw within days. Probably a fight wound. Caring people and the highest level of medicine and care. They called us back to check on Chester, even remember his name when we walk in! Can't remember that happening at other vets.

You can have confidence in these folks and we've recommended several of our friends - all have been happy.

You can't make everyone happy, but they come the closest I've seen!

Thanks MCH!!

I made arrangements at MCH to dayboard my cat who is recovering from hepatic lipidosis. He is eating some on his own but still needs two small daily feedings via a PEG tube. He is on multiple liquid medications from Gulf Coast Vet Spec. plus supplements prescribed by a holistic vet. The staff and technicans provided excellent care and my cat's health improved dramatically. Each day, at checkout I was presented with an invoice that I paid with no questions. Midway through the third week, however, Dr. Folger (medical director) called me and said that the time required to care for my cat was "excessive" and that the clinic was "losing money" on his care. I was stunned. In my opinion it was up to the office to determine what the daily rate should be; it doesn't make sense to blame the client if the office under charges. Somhow it had become "my fault" that MCH was "losing money". I had gladly paid what I was charged and would have been willing to pay whatever I was asked to pay. The second and more disturbing concern, though, is that for a facility whose mission is to "provide superior medical care for our feline patients" how does Dr. Folger define "excessive"? What part of a treatment plan may he decide to eliminate or disregard if, in his opinion, it is "excessive"? He recommended that I stop the tube feedings, put out some food for Revere and just "wait him out" until he started to eat on his own. That he'd eat when he was hungry. I have moved my cat to another hospital and don't ever plan to return to MCH as long as Dr. Folger is involved.

We live a long way from Dr. Folger and his very loving group of cat caregivers. The staff is always very eager to answer all questions and run test to give best possible care for our cat.

I love Memorial Cat Hospital for the care and compassion they have towards my cats. The doctors and staff are so nice and great with cats. I recommend all my friends to Memorial Cat Hospital.

Great Place for your cats- very caring and seem to be excellent vets.
They will even board your cat, which is really nice if they need medicine. We have always had very good service.

We were first introduced to Dr. Folger in 1995 when our first cat, Yimkin, started having kidney failure. Dr. Folger gave him the best care possible. We are now owned by five cats and have been going to Memorial Cat Hospital ever since. The staff is amazing, caring and totally dedicated to their work. Our oldest girl, Lucy, has recently been diagnosed with cancer and is undergoing chemotherapy. The staff has been very supportive and Lucy is really doing well under their care. Our other kids may protest when they go for their annual visits but we feel very fortunate to have this facility close by, and with two board certified feline specialists we couldn't get better care for our "children" anywhere.

PROS: Dedicated Staff, Board Certified Feline Specialists
CONS: None