One Stop Home Improvement LLC

★★★★☆
  • 7777 Metropolitan Pkwy

    Sterling Heights, MI 48312

    Map & Directions
  • 586-977-6155

Home Construction & Remodeling

Home Construction & Remodeling
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has anyone started a class action against this company? would love to be in on that

1
★☆☆☆☆

has anyone started a class action against this company? would love to be in on that

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RUN don't walk...away from these people. I called for three weeks and left messages with Ashley in the Service Dept. and never got a call back for servicing my deck. I decided to go to their place of business only to find the sign was down and a "For Lease" sign in front. So they basically took the money and ran with it. I'm sure ALL the positive reviews are bogus and posted by the owner of the company. All I know is karma's a real **tch and they will get theirs one day.

1
★☆☆☆☆

RUN don't walk...away from these people. I called for three weeks and left messages with Ashley in the Service Dept. and never got a call back for servicing my deck. I decided to go to their place of business only to find the sign was down and a "For Lease" sign in front. So they basically took the money and ran with it. I'm sure ALL the positive reviews are bogus and posted by the owner of the company. All I know is karma's a real **tch and they will get theirs one day.

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Took our money and ran. Been 3 months and still cannot get a hold of these jerks. Jon our salesman told us 6 to 8 weeks. Owner scott is long gone. No longer affiliated with the BBB either. Taking legal action

1
★☆☆☆☆

Took our money and ran. Been 3 months and still cannot get a hold of these jerks. Jon our salesman told us 6 to 8 weeks. Owner scott is long gone. No longer affiliated with the BBB either. Taking legal action

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Insiderpages TOS: You may not impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, create multiple accounts or business listings except as otherwise authorized by us, or provide or use false information to obtain authorized access to a user??s account or a business?? listing on the Properties. You acknowledge that any false claiming of a business may cause InsiderPages or third parties to incur substantial economic damages and losses for which you may be held accountable.

1
★☆☆☆☆

Insiderpages TOS: You may not impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, create multiple accounts or business listings except as otherwise authorized by us, or provide or use false information to obtain authorized access to a user??s account or a business?? listing on the Properties. You acknowledge that any false claiming of a business may cause InsiderPages or third parties to incur substantial economic damages and losses for which you may be held accountable.

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I love the way our home looks now. I was putting off updating it but am glad I decided to dive in and take care of it. Could not have done it without One Stop.

5
★★★★★

I love the way our home looks now. I was putting off updating it but am glad I decided to dive in and take care of it. Could not have done it without One Stop.

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I love the way our home looks now. I was putting off updating it but am glad I decided to dive in and take care of it. Could not have done it without One Stop.\r

3
★★★★★

I love the way our home looks now. I was putting off updating it but am glad I decided to dive in and take care of it. Could not have done it without One Stop.\r

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I want to give a big shout out to One Stop for all their help in repairs in the basement.

5
★★★★★

I want to give a big shout out to One Stop for all their help in repairs in the basement.

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I want to give a big shout out to One Stop for all their help in repairs in the basement.\r

3
★★★★★

I want to give a big shout out to One Stop for all their help in repairs in the basement.\r

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Nice people here and they can help do good work.

5
★★★★★

Nice people here and they can help do good work.

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Nice people here and they can help do good work.\r

3
★★★★★

Nice people here and they can help do good work.\r

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I just wanted to take a moment to write you to let you know just how much we love our bay window we purchased from you in the summer. Our living room isn't very bug and it opened up very nicely. On the outside, it was finished very nice it really enhanc

5
★★★★★

I just wanted to take a moment to write you to let you know just how much we love our bay window we purchased from you in the summer. Our living room isn't very bug and it opened up very nicely. On the outside, it was finished very nice it really enhanc

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I had gutters installed on my home and am very pleased with the results. I was very pleased with the price received from salesman Ken Brooks, who did a great job in explaining everything. I was getting a gushing waterfall from all of my roof valleys during heavy rainstorms. Your crew took care of all of our problems with proper installation of the new gutters and strategically placed water diverters. They answered all of my questions and routed downspouts to my requests. They arrived on time and cleaned up and hauled away all of the debris. An outstanding job all around.

5
★★★★★

I had gutters installed on my home and am very pleased with the results. I was very pleased with the price received from salesman Ken Brooks, who did a great job in explaining everything. I was getting a gushing waterfall from all of my roof valleys during heavy rainstorms. Your crew took care of all of our problems with proper installation of the new gutters and strategically placed water diverters. They answered all of my questions and routed downspouts to my requests. They arrived on time and cleaned up and hauled away all of the debris. An outstanding job all around.

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.

I just wanted to take a moment to write you to let you know just how much we love our bay window we purchased from you in the summer. Our living room isn't very bug and it opened up very nicely. On the outside, it was finished very nice

3
★★★★★

I just wanted to take a moment to write you to let you know just how much we love our bay window we purchased from you in the summer. Our living room isn't very bug and it opened up very nicely. On the outside, it was finished very nice

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I had gutters installed on my home and am very pleased with the results. I was very pleased with the price received from salesman Ken Brooks, who did a great job in explaining everything. I was getting a gushing waterfall from all of my

3
★★★★★

I had gutters installed on my home and am very pleased with the results. I was very pleased with the price received from salesman Ken Brooks, who did a great job in explaining everything. I was getting a gushing waterfall from all of my

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Your company has completed several home improvements for me; vinyl siding on my house, new gutters, new front and side doors, and the last improvement was insulation. Each time I have had the same salesman, Joseph Blanton, and I must say

3
★★★★★

Your company has completed several home improvements for me; vinyl siding on my house, new gutters, new front and side doors, and the last improvement was insulation. Each time I have had the same salesman, Joseph Blanton, and I must say

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They did a wonderful job with what I hired them with, Great from the salesperson to the installers. I couldn??t be happier with the work! Thank you One stop I will use you for future reference and also recommend you! Thank you.

5
★★★★★

They did a wonderful job with what I hired them with, Great from the salesperson to the installers. I couldn??t be happier with the work! Thank you One stop I will use you for future reference and also recommend you! Thank you.

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They did a wonderful job with what I hired them with, Great from the salesperson to the installers. I couldnt be happier with the work! Thank you One stop I will use you for future reference and also recommend you! Thank you.

3
★★★★★

They did a wonderful job with what I hired them with, Great from the salesperson to the installers. I couldnt be happier with the work! Thank you One stop I will use you for future reference and also recommend you! Thank you.

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In Feb 2011, they came out to do my trim and soffett in a blizzard. When the snow melted, I found all their garbage they left on the ground (nails, shaved metal, sharp metal pieces). The work looked like crap. I called and asked them to come fix it and they finally did in Oct. and all they did was hammer nails into the trim and the nails weren't even the right color. When I showed the guy, his idea of fixing that was to put colored caulk over the nail!!! What an idiot. Needless to say, they came out the third time in April 2012 and the work was much better BUT the focal part of the house looks like crap. They still have to come out to fix that. Also, when I signed the contract, I had two jobs contracted for them to do. The other was to put a "ProShield" on my deck. The salesman told me this stuff was to last 50 years guaranteed. They had to come out and redo the deck due to peeling and cracking. NOW, when it rains, my deck bubbles. I am still waiting for them to fix it for the third time. They show up unannounced, give me attitudes and forget about getting a phone call (except for the telemarketing team). The owner Scott just gives you the run around. They hire people that don't know how to do quality work. I could have hired any Joe Schmo off the street for the same quality. BEWARE OF THIS COMPANY. ONCE THEY GET THEIR MONEY YOU WILL BE TREATED LIKE CRAP!!!!!

1
★☆☆☆☆

In Feb 2011, they came out to do my trim and soffett in a blizzard. When the snow melted, I found all their garbage they left on the ground (nails, shaved metal, sharp metal pieces). The work looked like crap. I called and asked them to come fix it and they finally did in Oct. and all they did was hammer nails into the trim and the nails weren't even the right color. When I showed the guy, his idea of fixing that was to put colored caulk over the nail!!! What an idiot. Needless to say, they came out the third time in April 2012 and the work was much better BUT the focal part of the house looks like crap. They still have to come out to fix that. Also, when I signed the contract, I had two jobs contracted for them to do. The other was to put a "ProShield" on my deck. The salesman told me this stuff was to last 50 years guaranteed. They had to come out and redo the deck due to peeling and cracking. NOW, when it rains, my deck bubbles. I am still waiting for them to fix it for the third time. They show up unannounced, give me attitudes and forget about getting a phone call (except for the telemarketing team). The owner Scott just gives you the run around. They hire people that don't know how to do quality work. I could have hired any Joe Schmo off the street for the same quality. BEWARE OF THIS COMPANY. ONCE THEY GET THEIR MONEY YOU WILL BE TREATED LIKE CRAP!!!!!

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1 out of 1 people found this review helpful.

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Have a problem with my front window fogging up ,an inspector came out and said I should open my blinds to let the window heat up to solve this problem. I have windows in my house that have been in for more than twenty years with no such problem. Went to the showroom and the puppet of a recptionist said a new one would be installed in two weeks. Haven't heard from them yet. Dont know who is pulling her strings but I'm sure she has the same answer for every complaint. They must be called One Stop because once they get your money they STOP being human. Don't ever get work done from these people if you expect a good job and a good guarantee. Going back to complain again but I'm sure I'll get the same puppet show of an answer. do yourself a favor and let someone else do the job for you.

1
★☆☆☆☆

Have a problem with my front window fogging up ,an inspector came out and said I should open my blinds to let the window heat up to solve this problem. I have windows in my house that have been in for more than twenty years with no such problem. Went to the showroom and the puppet of a recptionist said a new one would be installed in two weeks. Haven't heard from them yet. Dont know who is pulling her strings but I'm sure she has the same answer for every complaint. They must be called One Stop because once they get your money they STOP being human. Don't ever get work done from these people if you expect a good job and a good guarantee. Going back to complain again but I'm sure I'll get the same puppet show of an answer. do yourself a favor and let someone else do the job for you.

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2 out of 2 people found this review helpful.

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I will never hire this company again. I make sure that I warn everyone of their horrid and manipulative business practices as well as their scum-lord of an owner.

1
★☆☆☆☆

I will never hire this company again. I make sure that I warn everyone of their horrid and manipulative business practices as well as their scum-lord of an owner.

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2 out of 2 people found this review helpful.

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This company is a joke. The had to replace a window once already and now its leaking water. They are blaming my window treatments!? Do yourself a favor and don't use these people. Their work is crap and their customer service is a joke! They have even gone as far as personally insulting me because I demanded them to fix the problem. Last time they came out to take a look the guy smelled like beer......

1
★☆☆☆☆

This company is a joke. The had to replace a window once already and now its leaking water. They are blaming my window treatments!? Do yourself a favor and don't use these people. Their work is crap and their customer service is a joke! They have even gone as far as personally insulting me because I demanded them to fix the problem. Last time they came out to take a look the guy smelled like beer......

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2 out of 2 people found this review helpful.

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These guys are horrible. They insulated my attic, but kicked up all this mold that made me sick and wouldn't help clean up at all. Also, despite me telling them to stop contacting me, they continue to harass me.

1
★☆☆☆☆

These guys are horrible. They insulated my attic, but kicked up all this mold that made me sick and wouldn't help clean up at all. Also, despite me telling them to stop contacting me, they continue to harass me.

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2 out of 2 people found this review helpful.

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Recently had our gutters fixed up and gutter guards installed. We had alot of problems with water pooling up along our foundation. We went to their store and were able to pick out exactly what we wanted. Had a great experience from in store visit to completed installation.

5
★★★★★

Recently had our gutters fixed up and gutter guards installed. We had alot of problems with water pooling up along our foundation. We went to their store and were able to pick out exactly what we wanted. Had a great experience from in store visit to completed installation.

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0 out of 1 people found this review helpful.

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Where do I begin? I cannnot say enough good things about One Stop Home Improvement. The first class salesman came to my house and showed me the very best windows in the industry. I can say that because I have had eight window companies out and One Stop's product was far superior to the rest. Then, the installers came to start the job. These gentleman were extremely nice, professional and knowledgeable. The job was completed in a very timely manner. When they left, everything was so clean, i couldn't tell that I had work done except that I had gorgeous new windows. I would recommend these wonderful company to anybody. Thank you One Stop.

5
★★★★★

Where do I begin? I cannnot say enough good things about One Stop Home Improvement. The first class salesman came to my house and showed me the very best windows in the industry. I can say that because I have had eight window companies out and One Stop's product was far superior to the rest. Then, the installers came to start the job. These gentleman were extremely nice, professional and knowledgeable. The job was completed in a very timely manner. When they left, everything was so clean, i couldn't tell that I had work done except that I had gorgeous new windows. I would recommend these wonderful company to anybody. Thank you One Stop.

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3 out of 6 people found this review helpful.

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Purchased One Stop's Heat Mirror Windows and am very satisfied with not only the windows but also with the whole experience. Our Salesman, Will Heath, was very informed, professional, and offered us many options. The price we paid was right in line with other companies double pane and triple pane windows, but the Heat Mirror glass beat them all, don't take my word for it, google heat mirror glass!

I would and do recommend this company, it is by far the best experience I have had!

5
★★★★★

Purchased One Stop's Heat Mirror Windows and am very satisfied with not only the windows but also with the whole experience. Our Salesman, Will Heath, was very informed, professional, and offered us many options. The price we paid was right in line with other companies double pane and triple pane windows, but the Heat Mirror glass beat them all, don't take my word for it, google heat mirror glass!

I would and do recommend this company, it is by far the best experience I have had!

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3 out of 6 people found this review helpful.

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i had one stop out to do my roofing and it was the most joyful experience. the crew leader Tim was the most helpful and explained everything as they were doing it and went out of his way to do extra for free........kodos to you Tim..........as for the office staff, what can i say, you all have been awesome and help make this one of the better home improvements companies i have delt with over the years............happy holidays to you all

5
★★★★★

i had one stop out to do my roofing and it was the most joyful experience. the crew leader Tim was the most helpful and explained everything as they were doing it and went out of his way to do extra for free........kodos to you Tim..........as for the office staff, what can i say, you all have been awesome and help make this one of the better home improvements companies i have delt with over the years............happy holidays to you all

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2 out of 5 people found this review helpful.

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We chose this company over two other companies to install our replacement windows. The windows that were installed were okay, except for the fact that the order was screwed up for our half bath window and never "fixed". Also, the sales person said that he would be at our house during the install, we have never seen him again. But he had no problem coming to our house at his convenience to pick up our deposit check. I am not sure I would recommend this company. I was happier with the subcontractors that installed our windows. Please use your best judgment and shop around.

PROS: Product(s) were satisfactory
CONS: May not be the best choice for home improvement.

3
★★★☆☆

We chose this company over two other companies to install our replacement windows. The windows that were installed were okay, except for the fact that the order was screwed up for our half bath window and never "fixed". Also, the sales person said that he would be at our house during the install, we have never seen him again. But he had no problem coming to our house at his convenience to pick up our deposit check. I am not sure I would recommend this company. I was happier with the subcontractors that installed our windows. Please use your best judgment and shop around.

PROS: Product(s) were satisfactory
CONS: May not be the best choice for home improvement.

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3 out of 5 people found this review helpful.

Business Response:

Thank you very much for your feedback, we appreciate your constructive criticism. We are focused on improving our service and satisfying our customers. We apologize for the mix-up with the sales person you dealt with. We are working to eliminate issues like this in the future. Thank you for your business and we encourage you to stop in sometime and speak with Scott. If there is anything we can do to resolve this issue, please let us know.

Message from One Stop Home Improvement LLC

We are Michigan's most trusted and hassle-free company.

More about One Stop Home Improvement LLC

Roof coating, deck coating, walk-in bathrooms for seniors, triple pane windows, insulated siding, insulation, roofing, gutters, gutter protection, door installation, door repair

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