TownPark Medical Center Kaiser Permanente

★★★☆☆
34.0313 -84.6219
Map and Directions to TownPark Medical Center Kaiser Permanente

770-514-5401

750 TownPark Lane

Kennesaw, GA

30144

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About TownPark Medical Center Kaiser Permanente

Categories
  • Family Practice Doctors
  • Internal Medicine Doctors
  • Ob-Gyn
  • Pediatricians
  • Insurance Agents & Brokers
  • Health & Accident Insurance
3.0 3
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Reviews 1 - 3 of 3.
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Our company has been with Kaiser in Kennesaw for several years. I have had generally good care, and I have been a huge admirer of their integrated systems which have all your information, tests, etc on line real time for anyone in their professional care network. Fortunately, I am generally healthy, and have few complaints. But...

The company had to leave them this year because the employees were in open revolt.

We had employees with serious matters that were treated in the shabbiest (and dangerous!) way possible. We had them write their sagas, but we could find no one at Kaiser to even acknowledge our concerns.

Our group experience was that the capability of many of the doctors was sorely lacking.

We switched to Humana this week past, and I have tried my best to get my perscriptions transferred to another pharmacy, which is a common practice. Kaiser will not transfer the scripts. Period. Even our new Humana expediter was unable to accomplish this for me.

I am almost out of a critical perscription, and an leaving the country next week on business for about 10 days. I thought that my Kaiser doctor would do me the simple favor of writing a new script for me to keep me from running out. But the last lady I spoke with (the dead end) said that she cannot take a message for Dr Fortin, cannot herself leave a voice mail for Dr Fortin, and in fact cannot allow me to contact Dr Fortin in any way because I have not been a member for about a week now. She tried to help me, but was not permitted to do so by her supervisor.

Kaiser at TownPark is unbelievably bad in every way.

If anyone wishes to contact me about this matter, I would be more than happy to refer them to our President, our insurance coordinator, or speak to you personally.

Sincerely,
Rick Dawsey
rickdawseyATtoolproDOTcom

1
★☆☆☆☆

Our company has been with Kaiser in Kennesaw for several years. I have had generally good care, and I have been a huge admirer of their integrated systems which have all your information, tests, etc on line real time for anyone in their professional care network. Fortunately, I am generally healthy, and have few complaints. But...

The company had to leave them this year because the employees were in open revolt.

We had employees with serious matters that were treated in the shabbiest (and dangerous!) way possible. We had them write their sagas, but we could find no one at Kaiser to even acknowledge our concerns.

Our group experience was that the capability of many of the doctors was sorely lacking.

We switched to Humana this week past, and I have tried my best to get my perscriptions transferred to another pharmacy, which is a common practice. Kaiser will not transfer the scripts. Period. Even our new Humana expediter was unable to accomplish this for me.

I am almost out of a critical perscription, and an leaving the country next week on business for about 10 days. I thought that my Kaiser doctor would do me the simple favor of writing a new script for me to keep me from running out. But the last lady I spoke with (the dead end) said that she cannot take a message for Dr Fortin, cannot herself leave a voice mail for Dr Fortin, and in fact cannot allow me to contact Dr Fortin in any way because I have not been a member for about a week now. She tried to help me, but was not permitted to do so by her supervisor.

Kaiser at TownPark is unbelievably bad in every way.

If anyone wishes to contact me about this matter, I would be more than happy to refer them to our President, our insurance coordinator, or speak to you personally.

Sincerely,
Rick Dawsey
rickdawseyATtoolproDOTcom

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.

I've been to this Kaiser location many times when feeling under the weather, and Ii'd have to say they've got a 50/50 satisfaction rate with me. Downsides: getting anyone on the phone is insanely tough, getting lab results or administrative information you need for referrals can be nightmareish, and if you need something that they don't give you up front (including both care-related procedures, info, or healthcare options) then you might as well go somewhere else. Upsides: they have a lot of providers, they have fantastic resources, and they can provide very solid referrals for your follow ups. I'd recommend trying it if you have Kaiser, but be relieved there are other options just in case.

3
★★★☆☆

I've been to this Kaiser location many times when feeling under the weather, and Ii'd have to say they've got a 50/50 satisfaction rate with me. Downsides: getting anyone on the phone is insanely tough, getting lab results or administrative information you need for referrals can be nightmareish, and if you need something that they don't give you up front (including both care-related procedures, info, or healthcare options) then you might as well go somewhere else. Upsides: they have a lot of providers, they have fantastic resources, and they can provide very solid referrals for your follow ups. I'd recommend trying it if you have Kaiser, but be relieved there are other options just in case.

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.

We began using this facility because this was the insurance company my husband's work uses. We have used the pediatricians, general practitioners, gynecologists and obstetricians and do not have any complaints. They are easy to make appointments with and often same day if needed. Everything is housed in one building labs, x-rays & pharmacy so it is all very convenient. Everyone from the receptionists to the doctors are very professional and friendly.

5
★★★★★

We began using this facility because this was the insurance company my husband's work uses. We have used the pediatricians, general practitioners, gynecologists and obstetricians and do not have any complaints. They are easy to make appointments with and often same day if needed. Everything is housed in one building labs, x-rays & pharmacy so it is all very convenient. Everyone from the receptionists to the doctors are very professional and friendly.

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