Official Pest Prevention

★★★★☆
38.3905 -121.361
Map and Directions to Official Pest Prevention

916-686-7960

10139 Iron Rock Way # 200

Elk Grove, CA

95624

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About Official Pest Prevention

Categories

Home & Garden

Home & Garden
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Reviews 1 - 19 of 19.
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They came out the same day I called to set up new service. They will come out any time I need them to if the ants return. The technician Nate was professional and friendly. I am so grateful for their quick response to my ant problem. I highly recommend them.

5
★★★★★

They came out the same day I called to set up new service. They will come out any time I need them to if the ants return. The technician Nate was professional and friendly. I am so grateful for their quick response to my ant problem. I highly recommend them.

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We have used Official for our pest control for about 5 years now. They are great and we highly recommend them to all of the people in our neighborhood. At this point, we have convinced our next door neighbors on both sides and our friends across the street to use their services. They are very professional and they always come out for no additional charge if we need something between our service appointments. Our service person, Nate is friendly and always very professional. Overall, a great company with great service.

5
★★★★★

We have used Official for our pest control for about 5 years now. They are great and we highly recommend them to all of the people in our neighborhood. At this point, we have convinced our next door neighbors on both sides and our friends across the street to use their services. They are very professional and they always come out for no additional charge if we need something between our service appointments. Our service person, Nate is friendly and always very professional. Overall, a great company with great service.

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This is a most efficient, knowledgeable, established family owned company. They are impressive in their expertise, experience and very prompt response to a request for a service call. They deserve the highest recommendation. Thank you to my Route Tech Nate!!!

5
★★★★★

This is a most efficient, knowledgeable, established family owned company. They are impressive in their expertise, experience and very prompt response to a request for a service call. They deserve the highest recommendation. Thank you to my Route Tech Nate!!!

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Prompt, professional, and knowledgeable about Elk Grove pest issues. Nate was friendly and thorough with all his work. I would recommend this company and love their excellent customer service!

5
★★★★★

Prompt, professional, and knowledgeable about Elk Grove pest issues. Nate was friendly and thorough with all his work. I would recommend this company and love their excellent customer service!

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I just called Official Pest Prevention and was terrified by their Ugly customer service!!! They were very bad with me over the phone, did not want to listen to me at all. Just told me that I signed contract (which they lied me about when I signed it) and they will call a collection agency. and HANG UP!!!!
Here the story from the beginning. About 1 year ago someone knocked on my door and sold me 1 year contract which I paid in full when I signed it. They told me it will be for 1 year and that is it.
Now when the contract is over they bill me for additional 2 services when I did not get them. It was only 1 unapproved service when I was not at home and there was only my mom who do not speak English and tried to stop them but they told her that it is under contract (she understand some).
NOW they ask to pay for TWO services ($175) what was almost what I paid for whole year. DO NOT WANT TO LISTEN TO ANYTHING ELSE!!!!!!

1
★☆☆☆☆

I just called Official Pest Prevention and was terrified by their Ugly customer service!!! They were very bad with me over the phone, did not want to listen to me at all. Just told me that I signed contract (which they lied me about when I signed it) and they will call a collection agency. and HANG UP!!!!
Here the story from the beginning. About 1 year ago someone knocked on my door and sold me 1 year contract which I paid in full when I signed it. They told me it will be for 1 year and that is it.
Now when the contract is over they bill me for additional 2 services when I did not get them. It was only 1 unapproved service when I was not at home and there was only my mom who do not speak English and tried to stop them but they told her that it is under contract (she understand some).
NOW they ask to pay for TWO services ($175) what was almost what I paid for whole year. DO NOT WANT TO LISTEN TO ANYTHING ELSE!!!!!!

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.

Official has been great. Very responsive. Just before Christmas I had mice in the house. With company coming I was very concerned and embarrassed. Official came out the same day that I called. The service man that came out (I think his name was Travis), actually caught three mice in my garage before leaving my house. They came back to check on the traps several days later and by the time my family members arrived our mouse problems were gone. Now I have Official come to my house regularly so that I won't have to deal with bugs at all. Love the service!!!!!!!!!!!!

5
★★★★★

Official has been great. Very responsive. Just before Christmas I had mice in the house. With company coming I was very concerned and embarrassed. Official came out the same day that I called. The service man that came out (I think his name was Travis), actually caught three mice in my garage before leaving my house. They came back to check on the traps several days later and by the time my family members arrived our mouse problems were gone. Now I have Official come to my house regularly so that I won't have to deal with bugs at all. Love the service!!!!!!!!!!!!

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.

Official services my home and business. At our restaurant we can't tolerate bugs of any kind. Stan, our bug guy knows this and comes out when ever we call. Sometimes I call to report a "bug" sighting and Stan is there within minutes. That same amount of professionalism and concern is taken when service is done at our house as well. If I see an ant -- these guys are on it. My neighbors complain about bugs but I haven't had any problems for years. I highly recommend Official.

5
★★★★★

Official services my home and business. At our restaurant we can't tolerate bugs of any kind. Stan, our bug guy knows this and comes out when ever we call. Sometimes I call to report a "bug" sighting and Stan is there within minutes. That same amount of professionalism and concern is taken when service is done at our house as well. If I see an ant -- these guys are on it. My neighbors complain about bugs but I haven't had any problems for years. I highly recommend Official.

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Awesome Service!!! I love how professional the sprayers are that come out to my house. I have not seen a single bug since they have taken over my service. I love these guys.

5
★★★★★

Awesome Service!!! I love how professional the sprayers are that come out to my house. I have not seen a single bug since they have taken over my service. I love these guys.

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I can't say enough about my favorite pest control company! I have been impressed from the very beginning. I call their office and friendly people answer and spend time answering my questions. They had great options for me to choose from and explained the difference between the "standard service" and the "green service." When the service man came to my house he pointed out several things that I could do to help stop my mouse problem. He sprayed my house from top to bottom and took care of every detail without me watching him and making sure that things got done. I wouldn't change pest control companies for any reason.

5
★★★★★

I can't say enough about my favorite pest control company! I have been impressed from the very beginning. I call their office and friendly people answer and spend time answering my questions. They had great options for me to choose from and explained the difference between the "standard service" and the "green service." When the service man came to my house he pointed out several things that I could do to help stop my mouse problem. He sprayed my house from top to bottom and took care of every detail without me watching him and making sure that things got done. I wouldn't change pest control companies for any reason.

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Latest reviews from Citysearch.

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Wow. My wife and kids were freaking out at the spiders that we had in our house. Finally I called Official and we have peace in our home again. Wish I had called sooner.

5
★★★★★

Wow. My wife and kids were freaking out at the spiders that we had in our house. Finally I called Official and we have peace in our home again. Wish I had called sooner.

.

I had ants so bad we couldn't eat in our kitchen without being attacked. Official sent their guy out and I haven't seen ant one since. Looooooove it!

5
★★★★★

I had ants so bad we couldn't eat in our kitchen without being attacked. Official sent their guy out and I haven't seen ant one since. Looooooove it!

.

I called official with pest problems that I doubted they could even help with. I was wrong! Since they started coming out I've had no pest problems at all. I can actually sleep at night and not worry about unwanted visitors. I highly reccommend these guys.

5
★★★★★

I called official with pest problems that I doubted they could even help with. I was wrong! Since they started coming out I've had no pest problems at all. I can actually sleep at night and not worry about unwanted visitors. I highly reccommend these guys.

Pros: I've got my house back

.

I've used other pest control companies before and they would spend five minutes and leave. Official Pest Prevention's people are pleasant and they are actually willing to do the job the way I want it done. I used to have black widows around my house, in the garage, and sometimes inside. Now they are gone. Thanks Official.

5
★★★★★

I've used other pest control companies before and they would spend five minutes and leave. Official Pest Prevention's people are pleasant and they are actually willing to do the job the way I want it done. I used to have black widows around my house, in the garage, and sometimes inside. Now they are gone. Thanks Official.

Pros: I don't have spiders crawling around anymore

.

This company sends out people who look and act professional. It's nice not to have to follow them around all the time. My old pest control company sent guys to my house that looked like criminals.

5
★★★★★

This company sends out people who look and act professional. It's nice not to have to follow them around all the time. My old pest control company sent guys to my house that looked like criminals.

Pros: All of their people are nice and friendly

.

Called Official when a friend referred them. They came out fast and did a great job. I'd recommend them to everyone.

5
★★★★★

Called Official when a friend referred them. They came out fast and did a great job. I'd recommend them to everyone.

Pros: got all the critters out fast!

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To Everyone,

Avoid this company at all cost. I am in agreement with everything the previous person stated with the headline AVOID AT ALL COST. I tried to cancel and was told the same thing, you need to send a letter. The letter was sent earlier this month which is what I conveyed to the rude office manager. She continued to repeat the same thing, send a letter. She stated we will send someone to your home anyway. I said for what, I have not seen the person last month, so why send the person this month. They are liars, LIARS and will hustle you out of your money at all cost.

1
★☆☆☆☆

To Everyone,

Avoid this company at all cost. I am in agreement with everything the previous person stated with the headline AVOID AT ALL COST. I tried to cancel and was told the same thing, you need to send a letter. The letter was sent earlier this month which is what I conveyed to the rude office manager. She continued to repeat the same thing, send a letter. She stated we will send someone to your home anyway. I said for what, I have not seen the person last month, so why send the person this month. They are liars, LIARS and will hustle you out of your money at all cost.

.

This is the worst company i have delt with. after my contract was up i tried to cancell service and they said i had to send in a letter . i had to call the local PD to have them stop comming to my house. they weren't spraying and was still charging me. they had a 3 month period where the never even showed up for service and i was still charged. They are clearly good at 1 thing "fraud". the office manager is a complete idiot, and has a hard time understanding "DON"T SEND ANYONE TO MY HOUSE I NO LONGER WANT YOUR LACK OF SERVICE". Before even considering them do your homework, they have many complaints at local agancies.

1
★☆☆☆☆

This is the worst company i have delt with. after my contract was up i tried to cancell service and they said i had to send in a letter . i had to call the local PD to have them stop comming to my house. they weren't spraying and was still charging me. they had a 3 month period where the never even showed up for service and i was still charged. They are clearly good at 1 thing "fraud". the office manager is a complete idiot, and has a hard time understanding "DON"T SEND ANYONE TO MY HOUSE I NO LONGER WANT YOUR LACK OF SERVICE". Before even considering them do your homework, they have many complaints at local agancies.

.

The only problem I have is they forced you into a one year contract. Now that I can't afford to live where im at and have to move after 6 months of service, they would not let me out of it. Too harsh in my opinion.

1
★☆☆☆☆

The only problem I have is they forced you into a one year contract. Now that I can't afford to live where im at and have to move after 6 months of service, they would not let me out of it. Too harsh in my opinion.

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I highly recommend the thorough 3 step service followed by the cobwebs & wasp nest cleaning ( a lot of gentle stirring up...) followed by a repellent treatment on eaves as well as foundation, then the 3-5 ft perimeter spray ensures all is well. They come back in a month to treat outside from there on they enforce the barrier every other month. They are official.

p.s. this includes rodents.

5
★★★★★

I highly recommend the thorough 3 step service followed by the cobwebs & wasp nest cleaning ( a lot of gentle stirring up...) followed by a repellent treatment on eaves as well as foundation, then the 3-5 ft perimeter spray ensures all is well. They come back in a month to treat outside from there on they enforce the barrier every other month. They are official.

p.s. this includes rodents.

Pros: pro active

Cons: one step is $159