I love Dr. Ellis! He is so friendly and nice. Always calms me when i'm nervous (which is everytime!) He even gives me his little stuffed animal to hold while they inject! Now that is personal service! I've always had great results! Prices are very competitive.
Dr. Ellis...thanks for rocking my botox world!
If you want a REAL facial - not just a massage with good smelling lotion - this is your place. Craig, Nikko and Dr. Ellis are wonderful people.
Nikko is friendly and always makes sure I have all of the tea/water that I can drink.
There are not words to describe the work that Craig does --- he is a skin god. He will get all of the icky gunk out of your pores and give you practical, effective recommendations for good skin. There is not even a hint of hard sell, like the normal 'spa' stick.
Pick up that phone and get there --- you won't be sorry. It is the spa I have been looking for forever!! and yippeah I found it.
Pros: Location, Ambience, Service, Skill of staff
Cons: I can't go every day!
Before Gentlestar, I don't think there was ever a time I wasn't conscious of my skin, even when there were good days. From teenage hormones to stress to makeup, my skin had it's fair share of ups and downs. I never left home without makeup. I spent a lot of money on dermatologists, beauty spas that provided temporary results. Finally, after an allergic breakout to a powder, I found Gentlestar. I was skeptical at first, but Craig was so thorough and patient in regards to the best solution for my skin that I decided to take the plunge and try Obagi. A combination of Obagi and Vitalize Peel revealed beautiful, soft skin. Mind you, the first month, even the second, was painful using Obagi. In the third and fourth month, I was thrilled at the texture of my skin. Very minimal outbreakouts, which healed incredibly fast, and the surface of the skin was refined and delicate with a nice sheen. Presently, I hardly wear foundation, just blush, eyeshadow, and lipgloss. No longer conscious of the way I look, I am more confident at whatever I do. The self-conscious, insecure person is gone. It feels very liberating. Not only that, I finally found a beauty professional who truly cared for his patient. I'm so glad to be under the care of Craig. Gentlestar is a gem with high-quality, caring customer service. Recently, my mother and I went in for the vitalize peel together. She was very satisfied with the result, as am I. And Craig is just amazing.
For many months before I discovered Gentlestar Medspa, I was breaking out like never before. I'm in my late 20's. A combination of work, relationship, family stress, late nights, and coffee binges were probably the cause for that. Despite trying to relax and sleep early, the breakouts didnt stop. I tried many different solutions recommended by friends to try to improve the situation, but it never worked. If anything, it made my face look worse. Soon I didnt even want to acknowledge what was happening to my face. I didnt want to see people because I didnt want to answer questions or hear people's suggestions anymore. I was even approached by complete strangers and their first question to me was, "Are you doing anything for your face?" I felt embarrassed and frustrated. I decided I needed professional help. After reading Citysearch reviews for dermatologists, I didnt think it was the type of service I wanted.
I looked at some related references and discovered Gentlestar. I read the reviews carefully to see if Gentlestar seemed like it could help me and if there were references for Asian skin. It did, and I made my call.
The office has a chic and relaxing decor. Nikko and Craig were extremely welcoming. My first facial appointment with Craig lasted approximately 2 hours. Though he had a lot of work ahead of him, he was so friendly, patient, and very thorough. He was extremely informative about skin care, giving me tons of tips. At the end, I completely trusted his suggestions.
It has been over three months now, and my face has improved dramatically. After about 8 weeks of treatment, I didnt get anymore serious breakouts. Today my skin feels softer, it looks more moisturized, and I feel a lot better about myself. I am very thankful to have found Gentlestar! I hope my review will help other individuals discover this wonderful medspa as well.
Pros: Very close to BART, very friendly and accommodating staff
Craig and Bob have created a stunning Oasis on 54 Mint Street. From the moment you walk into Gentle Star you know you are in for a unique experience.
Gentle Star is infused with the personality of its owners. Their exquisitely hip tastes are reflected in the office decor, a mixture of brick, reflecting the history of this building, and modern Asian inspired accents. It is all designed to relax and lull you into a mood to be pampered. Attention to detail if foremost, down to the teas and drinks served, music played, reading materials, and professional services that are offered.
What I find most important is the special talent Gentle Star has on making it's customers feel comfortable and appreciated. I highly recommend Gentle Star.
Pros: Good location, near shopping and downtown
Cons: Immediate city area is under development
Congratulation to all lovely and friendly staff st Gentle Star. You all have work very hard and effectively for this and you all deserve the Best of Medspa. Dr. Ellis is very very knid and understanding to clients. He is always open and listen to what clients need. Nikko is also a perfect person for this place. If I could give one or more extra stars, Gentle Star would have the most stars from me and I beleive that all clients ould do so. If you are hesitated for what you should do to enhance your life, you should call and consult with the Gentle Star team.
Pros: A Must to Go for Your Better Look
From the moment you walk into Gentle Star Med Spa, there is always something that catches your eye. Be it Nikko their beauty school fashionista, who always leaves you wondering which fabulous outfit you will see him in next or the amazing seasonal decor designs Dr. Tom dreams up throughout the year. Not to mention the talent he has in erasing those wrinkles in the blink of an eye with minimal discomfort and fabulous results. Let's not forget Dr. Craig Shisiedo, the ever so gentle micro dermabrasion Master. Craig will leave you feeling and looking like a new woman! I cannot recommend Gentle Star Med Spa more highly but be sure and make an appointment soon - after all, who wants to be just another face in the crowd?
Pros: Everything is A+++
Gentle Star is the best med spa experience I've ever had. They have the knowledge and experience to make me look my best. Not only will you love the way you look but you will love the way Gentle Star makes you feel.
Gentle Spa is an amazing place. I am 46 years old and I go to them for the best facials. They don't oversell product and believe in a simple approach. They have given me amazing referrals for and are very happy to help out with any questions. This is a place you will go to for a long time. Very professional and the price is worth it!!!
I just had the "Deep Pore Facial" by Craig, his signature facial, and it was outstanding! I've been getting facials monthly for 20 years and this was the most thorough treatment ever. The best part was that once my facial was finished I didn't look like I was stung by bees. I was shocked because there wasn't one spot on my face that wasn't probed- how does Craig do this? The pampering didn't stop there. Craig applied some make-up so that I could go right to dinner looking great. If you want a great treatment, relaxing setting and unbelievable pampering, go to Gentle Star- I'm hooked.
Pros: Also Have Dr. Ellis for Botox- I want a doctor for this.
I had started laser hair removal a few months ago at my dermatologist's office. Not only was I not getting the results I wanted, but his pricing structure for it was nickel and diming me to death. With Dr. ____ you paid by the treatment, and the pricing was complicated and archaic.
Finally, after upper torso treatment #2, I had it and took the advice of a couple of friends and got my butt down to Gentle Star. The first good vibe I got was on phone call to set up a consultation. Nico was such a dream, so professional and warm, and he gave me the great news that the consultation was complimentary (not so at Dr. ____'s, where you paid $75 for a 20 minute consult).
The next good vibe was the day I walked in the door of Gentle Star and was greeted with a warm handshake and a cup of tea from Nico. After filling out a little paperwork in the tranquil reception area, I was off to one of the very cozy treatment rooms. I have to say here: nothing about this place is clinical. The decor is beautiful, not overdone, tranquil and impeccably clean. The staff is warm, inviting, knowledgeable and helpful. Dr. Tom is amazing.
Immediately I knew that this was where I wanted to get the rest of my laser hair removal done, and promptly scheduled the first session, which was bikini, butt and "the junk". I have to say, Dr. Tom was so great about putting me at ease and putting my comfort and safety first and foremost. Even though I expected these areas to be more painful than the upper torso treatments I had had at the other place, I was pleasantly surprised to find quite the opposite. Now that Dr. Tom as done my upper torso treatment # 3, I know that the practitioner definitely makes a huge difference. Even though both Drs that I have seen use the same technology, I can say that definitely Dr. Tom is the best..
I can't wait to schedule a facial with Craig, that's definitely next on my agenda. Don't waste your time or money, get down to Gentle Star and get pampered.
Pros: Inviting and competent staff, great ambiance, great treatments, reasonable pricing
Cons: That I wasted a lot of money before I found them.
Ok, I'll admit it. I'm age-aware. I have to be. Unfortunately, in my acting career, I'm constantly scrutinized about my appearance, and well, you know, no one who is in their 30s wants to start playing the "Mom" roles, yet. I figure, there's no harm in wanting to look like I'm still in my 20s, now is there? At least I'm coming clean about my vanity :-)
So, I started seeing Craig while he was still working with Dr. James Romano, as my original esthetician was nowhere to be found. I hate change, and I pouted a bit at the time, because I had a nice rapport with the gal who would clean my pores like nobody's business. I was encouraged to give Craig the ol' college try, and I did, after I let several months slip away. To be honest, I was pretty leery when I shuffled slowly onto his exam chair, and felt the bright lights of his extreme close-up magnifying glass...gratefully, he didn't say, "Wow, you look amazing for being in your 40s!"(yep, my skin needed LOTS of work)Craig was respectful, kind, caring, sensitive to the age issue, and had a bedside manner that doctors in the medical field could take a few pointers on. I was growing concerned about the age spots, the blemishes(in my 30s, no less! Isn't that something that falls off when you're pushing 18? Good gawd.)Craig took control of the situation, and started me on a diet of deep pore facials(not the most comfortable when the extraction comes, but I know there's a serious payoff at the end, so stay with me here), and the Obagi facial rejuvenation program.
Now, I'm not a gal who believes in magic, but in the 2 years I've been working with Craig, he has done wonders for my skin. I've actually been carded a few times, which I used to just write off to well-timed lighting, or that my cashier had poor eyesight.
Thank you Craig, Dr.Ellis, and Niko, who will probably be inducted into the customer service hall of fame one day, or San Francisco magazine's list of most stylish, whichever comes first.
Pros: Sleek interior, excellent customer service, personal touches(hot tea, chocolates), convenient location, they treat you like family
Cons: I'll have to fly back to San Francisco for treatments when I move, because no one could compare
Dr . Tom and Craig are the best ever, I have been there 3 times now and each and every time I'm EXTREMELY happy with their fantastic service. Dr. Tom got rid of my broken veins on my cheeks and nose with just one visit. Craig does the best deep pore extractions and facials. Cannot say enough about them. Nikko is a dream always charming and welcoming.
This is the best MedSpa in the Bay Area! They have made me beautiful!! Thank you Dr. Craig and Dr. Ellis.
I?ve tried every product in the grocery store, proactiv and been to 2 different dermatologists and never seen results like these. I went in frustrated because of what another derm. Gave me. My face hurt and was peeling. I sat down with Craig and he really listened! the products he gave me don?t dry my skin to the point of peeling and hurting and my skin never feels greasy and oily either! He wanted me to stop in to make sure I was doing well after a couple weeks. He makes me feel like he actually cares. And did I mention these visits were all FREE!! The only I pay for are products and those aren?t even expensive(especially compared to the derm). I cant wait to get a facial! I recommend him to everyone!
I highly recommend Gentle Star MedSpa. All of the staff that I interacted with (Niko and Craig) are very professional and friendly. The consultation and education on skin care products that I received from Craig was excellent. He?s very knowledgeable and knows what he?s doing. Last night, I had my first deep pore cleaning by Craig who is extremely detailed and thorough did a tremendous job cleaning every pore on my face. He also recommended Obagi which will help me reduce with occasional breakouts and brown spots. I look forward towards my follow up appointments and facial. Thank You, again for a great experience!!
Pros: Ambience, professionalism & friendliness
I experienced my second amazing treatment at Gentle Star. Kudos again by me, a very happy client!
I had the 'Photo Dynamic Therapy with IPL' on my chest. Dr. Ellis suggested this treatment because of the amount of sun damage I had on my chest. Since my goal is to fight aging this treatment sounded great. And, it was. NO MORE SUN FRECKLES! The procedure was painless and it took about two weeks to see the end result. Dr. Ellis is a perfectionist. I've had IPL in the past but my result was mediocre (it looked streaky and was painful). Now, I just need to remember to sunscreen.
Pros: ambience, professionalism, end result of treatment, service
The friendly and personalized skin care services at Gentle Star are unmatched anywhere else. Firstly, I had initial consultations, education and great recommendations on skin care products which improved my bad complexion tremendously. Subsequent treatments, including injectables under the expert hands of Dr. Tom Ellis, have reversed the signs of aging and sundamage so remarkably, it truly is amazing what the skin care experts at Gentle Star can do. I was initially concerned about pain and discomfort, but my fears were completely unfounded - the treatments were pain free and in a completely tranquil environment, replete with pillows, comforters and soothing music. Nikko, Craig,Tom and the rest of the team are the epitome of friendliness and professionalism. I recommend this medi-spa utterly without reservation. Thank you!!
Pros: Relaxing ambience, very professional , personalized and friendly service, great results.
This review has been a long time coming, but I think the best part of gentle star is the great customer service and both Dr. Ellis and Craig are ready to forgo the timer and concentrate on you as a whole person. Craig, the aesthetician, is like a skin guru who guides me through great skin and who I feel I have bonded with on a more personal level as well (and has shown me the merits of astrology). Before Gentle Star facials were a bit like going to the dentist, and I still have residual fear from past experiences, but they have all made it such a funky, homey, and comfortable environment that the whole clinical aspect has been eliminated. They are honest, open, thorough, result-oriented, and aren't just out to sell you unnecessary products and services, therefore I highly recommend them.
I highly recommend Gentle Star MedSpa.
All of the staff (I have interacted mainly with Nikko and Craig) are friendly and knowledgeable. I will continue to go back because over three sessions I have developed a rapport with them and completely trust them to help me restore the look and health of my skin.
Background: I had a TERRIBLE experience w/ another MedSpa on Maiden Lane. The aethetician who performed the extractions on me damaged my skin. I now have ugly marks/scars on both sides of my face and on my right cheek. I regret ever going to this place and it is a mistake I will have to live with for the rest of my life. Craig is helping put that bad experience behind me.
I am using Jan Marini products, recommended by Craig, and I have not had any BAD breakouts. I still get the occassional white heads but Craig has taught me how to get rid of them. I also get some bumps on my jawline and Craig is helping me figure those out. Stay tuned.
I am also using a product that helps me exfoliates dead skin cells and promote new cells to grow. In 2 months, my marks/scars have lightened and mom and sister-in-law (both extremely critical) have noticed a difference. Craig wants me to continue w/ my current regimen before having me try the Skin Peel.
I had my microdermabrasion/deep pore cleansing facial last night on 2/13. Be prepared, Craig is extremely thorough I was there from 4:30-6:45pm.
Microdermabrasion - Was a breeze. No pain.
Deep pore cleansing facial - I know what painful facials are and so to me, on a scale of 1 to 10 (with 10 being Extremely Painful), Craig's facials were a 3. I honestly think he unclogged every pore on my face. I am still red in the nose and chin areas and there are a few spots on my face but I am happy. I know the redness and spots are temporary.
I am tired of looking/trying out new spas/MedSpas. I have finally found a home for my facial beauty needs.
Pros: Ambiance, Service
I have to admit, I'm new to the world of "facials". I had one a year ago at a regular spa place and it didn't do anything to me (or my skin).
My girlfriend got me a coupon for a facial at Gentle Star and we went last week. The atmosphere is really nice and relaxing. Craig did the treatment and took a lot of time to give me a 101 on skin care and what he is about to do. Over 2 hours later he removed all the little spots I had on my face and recommended some great skin care products.
I couldn't believe the difference. I'll definitely be back often and take much more care of my skin.
Thank you guys!
I was doing tons of research on line trying to find a reliable Med Spa. After visiting Gentle Star I know I can finally stop hunting. The staff are so professional and caring that you feel relaxed and in good hands. My experience with Dr. Ellis is very pleasant. He really knows what he is doing and really connect with his customer.
I strongly recommend this chic, warm and highly professional Gentle Star.
I've had several treatments at GentleStar and the results have been amazing. My face looks great and I've received lots of compliments! The atmosphere is very relaxing and the service is wonderful. Craig, Dr. Ellis and Nikko really do an outstanding job every step of the process starting when you walk in the door to the consultation and the treatments themselves. GentleStar is a very special place which I highly recommend.
These guys are a perfect 10! I was dragged in to Gentle Star by a friend who was having a complimentary consult. I never thought I would utilize services at a med spa, but I was impressed with Dr Ellis's knowledgeability, candor, kindness and willingness to introduce me to some of their product offerings with no strings attached. My skin has never looked/felt better and these guys go well beyond the call of duty, standing by every purchase and service with genuine interest in your ultimate wellbeing. Additionally, the Gentle Star atmosphere is something to be experienced-- they did a gorgeous job with the space + you will always feel welcome by friendly Nikko at the front desk! Thx guys
The service and staff at Gentle Med are truly spectacular. After my girlfriend had an outstanding experience, I went in for an assessment. Craig and Dr. Ellis were extremely helpful (and NOT pushy at the slightest for those who fear that). Nikko at the front desk is always exremely friendly and helpful. After a combination of microdermabrasion and some recommended products, my face/complexion has never looked or felt better!!! Best of all... My girlfriend thinks I look good. That makes me VERY happy!!
Like some other postings, I have also been to Sports Club LA and spent $$$s at Sephora. Gentle Star Medspa?s experience and results were far superior and much more personable. Spectacular!!
Pros: Service exceeded my expectations. Delightfully friendly staff. High quality products. Spectacular experience.
The wonderful staff at Gentle Star truly know how to work with Asian skin. Asian skin reacts differently to the elements and scaring when compared to skin types of other ethnicities. I am so glad to have found a professional establishment where the staff truly understand my needs. After struggling with 15+years of acne and acne scars, over the counter products, dermotologists, oral and topical medications, and yes even ProActive, I've found a skin care regime that really works.
Co-workers and friends come up to me now and say that something about me looks different (they can't put their finger on it) My face is clearer, healthier, and younger looking!
Craig and Dr. Ellis are warm and dedicated professionals. Nikko (at the front desk) is superb.
Thanks Gentle Star!
Pros: Professional knowledge, warmth, sense of humor, educating patients
I had the most pleasant opportunity recently to avail of the services of Gentle Star Medspa. I learned about Gentle Star Medspa from Citysearch while I researched about the aesthetician I used to see. I was impressed by the accolades it garnered from Citysearch members. Well, I had been more than impressed myself - if you are in need of spa services in the City - this is the place to go.
I was immediately struck by the warm reception of the staff and the eclectic ambience (loved the music) of Gentle Star during my initial visit. The professional services, advice and products provided by Craig have all been topnotch. I was exhilirated to see immediate results on my skin - and to my well-being - Gentle Star, you made me one very happy customer indeed!
It is really quite modest to comment Gentle Star Medsap is simply The Best - it really is!
Pros: Staff, Services, Products, Ambience
Cons: I can't stay longer :(
Gentle Star MedSpa is such a great place. It's a long drive for me, coming from the South bay, but the drive is well worth it.
Had my 2nd deep pore facial today (skillfully done by Craig) and also had botox injections ( by Dr. Ellis). I've had Botox injections (at another establishment) before and I can't tell you how painful they were. The injections done by Dr. Ellis were the complete opposite! His gentle and skillful hands made the procedure painless.
Craig, Dr. Ellis, and Nikko are always happy to answer my myriad of questions. i've learned a lot about how to properly care for my face/skin. I appreciate their honesty, sense of humor, professionalism, and personableness. I look forward to my next visit! Give them a try.
Gentle Star Medspa is fantastic. Professional, knowledgeable, and the stuff is very friendly.
i love it:)
and I'm never going back.
Remember all the promises those countless creams and treatments made?
Remember the actual results in the mirror?
Remember choking down your disappointment while forking over hundreds of dollars for that 'glow' that lasted a day at best?
Gentle Star is the ONLY establishment that OVERDELIVERS, in terms of experience and results.
A frequent traveler, I had lost my youthful glow ... and age was stealthily creeping across my face. Nothing drastic, but I started noticing tiny lines, dullness, and loss of volume.
It really bummed me out.
And then I met Craig & Dr. Ellis, and after a gentle regimen of microdermabrasion, Botox and Restylane, I'm back to looking like my normal self.
The self I looked like five years ago.
Pros: Expertise, Ambiance, RESULTS!!
Cons: I can never move from San Francisco
I spent my saturday with Craig at Gentle Star for a deep pore facial. The name Gentle Star does suit them perfectly. Craig gave me the most non-painful extractions I have ever had in my life. I barely felt a thing and the outcome is beyond words. Craig is very patient and is passoionate about what my concerns were. He even extracted behind my ears, which was a nice surpise. No other esthetician that I have been to even came close to that area. Nikko @ the front desk is also very professional and has a great personality. You will feel very welcomed and right at home the minute you walk in. I can't wait till my next appointment.
Cons: None That I Can Think Of
When I first called Gentle Star med spa, I knew this place was different. Craig, the lead medical esthetician, answered my call and spent a good 20 minutes answering all my questions. When I booked my facial, he spent a good 2 hours cleaning out every pore on my face and another extra hour going over my recommended regime. This place really cares about beautifying your skin and educating their patients. I have seen dramatic results in my skin after consulting with Craig. Nikko, the receptionist, is incredibly personable and friendly. Although the decor is plush and trendy, this is not your typical day spa where they rub useless masks and creams on your face, Gentle Star really gets down to the root problem of your skin and you will see results.
From the moment I first called and spoke to Nikko (@ the front desk) to make an appt., I knew that GentleStar was different. In a nutshell, Nikko, Craig, and Dr. Ellis are professional, personable, and knowledgeable.
I had my first deep pore facial there a few days ago and honestly was a bit apprehensive. I've heard that spas will often "come at you" with their products just as high pressure commissioned salespeople do at your local malls, but Craig was different. He answered my many questions and really educated me. They're totally pressure free and truly want to educate you (as the client) to make the best decision based upon the needs of your face. As the saying goes "They are truly about YOU."
Decor was also quite relaxing. They don't have the "sterile lights" and inpersonableness of many medical clinics. From the art work to the color of the walls to the color of the counter tops..it all helped me to relax.
I appreciated Nikko's warmth and professionalism, Craig's well rounded background of knowledge which translated into a wonderful cleansing and healthy facial, and Dr. Ellis taking the time to meet me and speak with me.
The one hour drive from the south bay to SF was well worth it!
I look forward to my next time at Gentle Star! As I reread this review, it reads as though I'm being compensated by Gentle Star, I'm not. Give them a try, your face/skin will thank you!
This spa is awsome, like nothing i've ever seen. Everything about it I love, from knowledgable Craig SHishido, to warm and friendly Dr. Ellis, and wonderful Nikko...the staff is A++!! The atmosphere is so wonderful, it's like a step out of reality and into a star-studded dream world. i cant wait for my next visit!
Gentle Star Medspa is fantastic. Professional, knowledgeable, and a terrific staff make this a true find.
Pros: Staff is knowledgeable, approachable, friendly
I've had the opportunity to sample facials in a number of settings from the highest end pampering to the no frills, get-the-job-done facials. Gentle Star and Craig Shisido are the perfect combination. There is a comfort level at Gentle Star, and a personal service that is difficult to find in many environments these days. Craig is clearly skilled and knowledgeable about his craft. He cleaned every pore on my face individually...I left there, not puffy and red as might be expected, but with firm, clean, radiant skin. Nikko is a dream...sincerely friendly. The only reason I don't give Gentle Star a 10 at this point is because I haven't had the good fortune to experience all of their services. They're fantastic.
Pros: Staff, Atmosphere, value
The birth of Gentle Star has made me feel totally exclusive. Ive been honored to be under Craig Shishidos expertise for several years and its truly been an awesome experience. He is my kind of personal trainer . I love the customized attention, I look forward to my appointments and the value added bonus are the positive comments and inquiries I get both at home and work as a result of my treatments. Gentle Star is more than just a med spa, its unique, its exciting, educational and oh so soothing. What a professional team.. Dr. Ellis, Craig, Nikko., this is what San Francisco is all about and it feels great to be connected. Gentle Star is an experience that I hope never ends.
Pros: Up on the latest technology and products, exceptional treatments, personalized service and follow-up.
Stepping into the the spa you feel relaxed by the ambience which consists of great decor and soothing music. Got greeted immediately by the front staff Niko (sp?) who was extremely friendly and easy going which help put you at ease immediately. Craig was very patient with me while doing my facial and extractions, not once getting annoyed when I was squealing (I'm a wimp). He explained everything he was doing and help devised a plan for a road to better skin. Afterwards Craig and Dr. Ellis help chose which products would help my skin and how it worked. They also let me know that I can come back for the products at a later date. Definitely no sales pressure here. Finally, after purchasing what I wanted and making another appointment, I was escorted out to the front by Niko which was a very nice gesture. I am definitely coming back and would suggest you come here if you want to experience what it really means when you're being catered to. From the moment you walk into the door until the time you leave this place, you will definitely make you feel like a *star*!
Pros: Staff was awesome and very knowledgeable.
Dr. Ellis and the entire Gentle Star team are a kind, caring and professional team. Thanks!
After many months of deliberation, I decided it was time to start treating myself to a fresher appearance. I asked a trusted friend, "Where do you go?" He said, without any hesitation, "Gentle Star on Mint Street". I made my consultation with Craig, who provided me with a wealth of knowledge about my options. I never felt pressure to buy or do anything. I got smart answers to help inform my decision. I also met Dr. Ellis, who was honest when I asked, "What makes me look tired?" Surprisingly, (to me anyway) the recommendation to help freshen up my appearance was less drastic than I was expecting. The same as Craig, Dr. Ellis provided information, a gentle, non-aggressive approach to help me make my own decisions about next steps. A week later I was went in for filler and botox. I felt no discomfort at all. I was not scary, we laughed and talk about the music...it was an all around wonderful, more than wonderful experience. I'm excited about the results I see in my face. I look better and I feel better.
If you're wondering, "should I? I'd say, pick up phone, make the appointment and go experience for yourself the team at Gentle Star. You'll be glad you did it.
Pros: Service-no pressure. Beautiful space. Professional team. Saturday appointments!
i spent a sublime 90 minutes at gentle star, for a facial and micro-dermabrasion. it was my first try with these new medical rejuvenation technologies and i was a little apprehensive. from the moment i entered this beautiful space (quite unlike what would typically call to mind with any "medical" facility) i was put at ease. muted colors, calming mood lighting, downbeat music piped throughout... and then the wonderful young man that manages the front desk nikko! so friendly and personable, i felt like a family member by the time i was ushered into one of the private treatment rooms. with the lovely music and kindness (or should i say GENTLEness) of the staff i was ready for whatever this treatment would be like. wrapped in a warm throw (to make you cozy in the air conditioned environment), i drifted off under the touch of craig's (co-owner and medical aestician) fingertips. his touch is truly gentle and relaxing. he quietly explained everything that he was doing, and regularly inquired to make sure that i was doing alright. towards the end of my treatment dr. ellis (co-owner) even dropped in, further reinforcing the knowledge that you are in good hands here. at the end of it all, i looked GREAT, felt refreshed and relaxed, and left knowing that i would be back soon.
Pros: wonderful ambience, knowledgeable and friendly staff, convenient location
Cons: there can be some colorful elements in this niche of downtown
Exceptional service and technical competency are descriptors best associated with Gentle Star. Dr. Ellis's and Craig's technical competencies are only exceeded by the warm and relaxing atmoshpere of the salon and the care they shower on the client. Treatments are explained in laymen's language which is greatly appreciated by this newcomer. Never rushed and always consistent, my experiences have always been first rate. Its the type of small business deserving of much success as their care and passion are clearly reflected in the service, ambience, and execution.
Pros: Staff, Service, Ambience
My experience at Gentle Star Med-Spa was everything I had hoped for, and a whole lot more. The staff is very proffesional and friendly. Everything felt superior- the service, the equipment and my results-WOW. I was not pressured to buy products, but was informed of my options. I can't wait to return.
Pros: location, comfortable, super nice
I would highly recommend this med spa. My husband and I have made many visits and each experience was fantastic. The staff is friendly, caring, and they truly make you feel comfortable. I'm completely hooked on the great products and services and the amazing results.
Pros: friendly staff, beautiful space, amazing results
This is truly a unique and amazing MedSpa. Craig and Dr. Ellis are super-friendly, professional and SERIOUSLY care about giving you great looking skin.
I feel great going into the spa because the staff is so nice and welcoming and even better when I leave, knowing my skin is better than when I came in.
This was my first experience with laser hair removal and I was thoroughly impressed. The staff was freindly and the atmosphere was unique and private. I am so happy that I decided to do it. I love the results and wish I would have done it years ago. I can't wait to try the other services offered. I am strongly recommending the spa to all my friends and relatives.
Pros: Qualified, Impressive, Caring
I visited Gentle Star for the first time about 4 months ago and since then have been using the Obaji line of products. I have received more comments on how "radiant" and "beautiful" my skin looks now than when I was 20 years younger! Craig and Dr. Ellis are fabulous at what they do and are always striving to make sure you are informed and happy with your skin.
I have been going to Gentle Star Med Spa since its opening. Its a really great place, Quiet, nice music, clean, friendly and amazing in general. The experience you get at Gentle Star is excellent, and you leave with the results you want. I enjoy my visits at the spa. I try to go as much as I can, its really a great place. I would recommend it to everyone one of my friends.
Pros: Result Oriented, Friendly, Beautiful Decor
The minute I walked in to Gentlestar, I felt well-taken-care of. The staff was friendly, kind, and totally professional. And, most importantly, my 41-year-old skin looks fantastic! (I got carded at Safeway last night trying to buy wine) :)