Monterey Motors

★★★★★
  • 95 Central Ave

    Pacific Grove, CA 93950

    Map & Directions
  • 831-646-9692

Automotive

Automotive
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5.0 5
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I would highly recommend them for their courtesy, communication and quality of their work. I was far from home and worried about getting home safely and their careful work took care of the problem and got us home safely and without worry.

2
★★★★★

I would highly recommend them for their courtesy, communication and quality of their work. I was far from home and worried about getting home safely and their careful work took care of the problem and got us home safely and without worry.

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I would say you were very good and I tell all my friends when in need while in pacific grove your the one to go to for there car problems. Thank you Patricia

2
★★★★★

I would say you were very good and I tell all my friends when in need while in pacific grove your the one to go to for there car problems. Thank you Patricia

.

Since I'm not a mechanic, I can't attest to the quality of the work other than to say, I have never had any problems after repairs or routine maintenance services, and I am always impressed with MM's concern for keeping costs as reasonable as possible. As for customer service, it has been impeccable in my experience and has inspired my total confidence in Greg, Joe, and their mechanics. I particularly appreciate their explanations of problems and solutions. It greatly demystifies vehicle repair and maintenance and takes a big load off of my non-mechanical mind. I was very impressed with the mechanic's professionalism, ability to communicate technical information in plain English, and his friendliness, concern, and courtesy to the customer. It seems that this kind of customer service is just ""business as usual"" at Monterey Motors. How GREAT is THAT in today's consumer-beware world? (Good job, MM!)

2
★★★★★

Since I'm not a mechanic, I can't attest to the quality of the work other than to say, I have never had any problems after repairs or routine maintenance services, and I am always impressed with MM's concern for keeping costs as reasonable as possible. As for customer service, it has been impeccable in my experience and has inspired my total confidence in Greg, Joe, and their mechanics. I particularly appreciate their explanations of problems and solutions. It greatly demystifies vehicle repair and maintenance and takes a big load off of my non-mechanical mind. I was very impressed with the mechanic's professionalism, ability to communicate technical information in plain English, and his friendliness, concern, and courtesy to the customer. It seems that this kind of customer service is just ""business as usual"" at Monterey Motors. How GREAT is THAT in today's consumer-beware world? (Good job, MM!)

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They can figure out the most difficult problems and give you a real world assessment of your car's condition. I've been taking my cars to them for years and always get great service.

2
★★★★★

They can figure out the most difficult problems and give you a real world assessment of your car's condition. I've been taking my cars to them for years and always get great service.

.

They are the absolute best. From the technical capabilities of the mechanics to the excellent customer service. I would recommend everyone choose Monterey Motors for their vehicles. It is the only shop I will ever use.

2
★★★★★

They are the absolute best. From the technical capabilities of the mechanics to the excellent customer service. I would recommend everyone choose Monterey Motors for their vehicles. It is the only shop I will ever use.

 

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