Royal Claytons Restaurant

is it a pub or dining venue... unfortunately right now it does neither well. The service is lousy, rarely do they have wines available as listed, the food... well, lets just say their Shepard's Pie is more like Menudo (-tripe) with thickening agent. They need to decide whether they are going to be a fantastic English pub and get some help with their menu- pasties, sausage rolls, 'ploughman's lunch', Shepard's Pie (with ground beef), fish sticks etc. OR revamp the place and drop the pub concept and cater to the people who live around there with a great organic cafe (like Bloom on Pico). Either way, if your staff are not happy... neither are your customers.

Pros: at least there is somewhere to eat in downtown East; beer selection is good
Cons: poor food, service and not good value

I went here with a group of friends for dinner. I had made reservations a week prior, I was the last person in my group to arrive and found out they did not have the reservation, luckily they were able to accommodate us, I would have been REALLY upset had they not, and I told them. The place itself it pretty cool, very industrial, inside and out. The food too was pretty industrial, not very good, Our server was a good sport as we were a demanding group - he did a good job of attending to us.

Cons: Lost my reservation

The new menu is fantastic! I live across the street and have had everything on both menus at least twice. I particularly love the halibut served over sauteed spinach. And the terrific varieties of pizza--don't miss "the Genoa"--make it terrific for take-out, too. Happily, the Caesar salad is never over-dressed.
Sunday afternoons, however, are hell: a DJ spins immensely irritating music. And late at night, I pity the wait staff: they have to endure a lot of young drunks with a sense of entitlement. I like to go slightly before the dinner hour (quieter) or on Thursdays for jazz.

The bar is great, but the food and service is absolutely terrible. We were not asked to be seated upon entering, which is OK. The problem was that we sat right next to the waitress station and received no service for 15 minutes. The waitress walked by us at least 6 times. The bar was not busy at all; she was just serving one large table. She refused to make eye contact and had complete attitude. We finally left the table and grabbed seats at the bar. The bar tender was very good (prompt & friendly). Unfortunately, the food was terrible. Stay away from the barbequed pork sandwichits serviced cold without barbeque sauce on it. The Turkey club sandwich was also very bland. This place has a lot of potential. The vibe of the bar is great. I am not sure why the owners are not reorganizing the staff that handles the service and food. I have been to Royal Claytons twice and have decided not to go back for food. However, I will go back for drinks as the vibe of the bar is great.

Pros: Ambience
Cons: Food and Service is terrible

hey,
All the reviews for this place seemed pretty scathing but I went there any ways because it's new and I wanted to see what's up for myself. They were out of a bunch of beers and they ended happy hour at 6 -unlike the 7 o'clock that was claimed here on city search. That was two ticks but I was still pretty down with this spot because I love British stuff.

They have tons of Brit food including "bubble and sqeak" (although made with crab instead of beef or lamb) and they have big giant metal mugs that hold over 2 pints of beer. If you live in the area and want some shepards pie and a giant beer this is a great spot. If you're going to sit down with your wifey and have a bottle of wine and pasta this probably isn't the place.

Pros: big beers
Cons: not entirely sorted out