Planned Parenthood

★★☆☆☆
47.6175 -122.305
Map and Directions to Planned Parenthood

206-328-7711

2001 E Madison St

Seattle, WA

98122

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Health & Medical

Health & Medical
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Planned Parenthood

5020 Roosevelt Way Ne Seattle, WA

2.0 2
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The first time I went here I waited for OVER AN HOUR. I had an appointment. I waited an hour and almost 20 minutes.

Also, they state on the website that tuesdays they are open late - they are only open until 7pm, 630 is the latest appointment you can get. For people who work downtown, and dont get off early, this is very inconvenient. If only they could actually stay open until 730 as the website says, or if they could just push it for one more hour.

Last, the location is inconvenient too - a 20-25 minute bus ride frmo downtown is not what I call convenient. I am thinking of trying the Udistrict clinic next, as the bus ride will probably take the same amount of time.

2
★★☆☆☆

The first time I went here I waited for OVER AN HOUR. I had an appointment. I waited an hour and almost 20 minutes.

Also, they state on the website that tuesdays they are open late - they are only open until 7pm, 630 is the latest appointment you can get. For people who work downtown, and dont get off early, this is very inconvenient. If only they could actually stay open until 730 as the website says, or if they could just push it for one more hour.

Last, the location is inconvenient too - a 20-25 minute bus ride frmo downtown is not what I call convenient. I am thinking of trying the Udistrict clinic next, as the bus ride will probably take the same amount of time.

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Business Response:

Thank you for your comments. I'm sorry you had to wait so long before being seen for your appointment. We are working hard to make changes in our health centers to decrease wait times. Whether you schedule an appointment or choose to see us as a walk-in patient, we want your experience at Planned Parenthood to be comfortable, convenient, and professional. I also wanted to let you know that this location is now open on Thursday evenings until 7:30 PM and on Saturdays from 8:00 until 4:00. We also have Seattle health centers in the University District, Northgate, West Seattle, and on First Hill. Again, thank you for your review and we hope that during your next visit to Planned Parenthood we can exceed your expectations. -Nathan @PPGNW
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There are great, dedicated doctors and nurses on staff here... and then there are the ones who are not so great. I have been a life-long customer of Planned Parenthood, and believe in their service, first and foremost. That said, you might get lucky and get the service I received the first time I was here--great nurses, great doc, etcetera etcetera. You might get unlucky, and get the service I received the second time--a nurse who didn't speak to me, and a doctor who didn't really care what my concerns were. If you met the nurse who I was with the first time, you would have met the model of friendly service. She made me feel comfortable despite how unpleasant a gyn's visit can be. That's all that really matters when it comes to service, but I don't think the rest of the staff got it.

3
★★★☆☆

There are great, dedicated doctors and nurses on staff here... and then there are the ones who are not so great. I have been a life-long customer of Planned Parenthood, and believe in their service, first and foremost. That said, you might get lucky and get the service I received the first time I was here--great nurses, great doc, etcetera etcetera. You might get unlucky, and get the service I received the second time--a nurse who didn't speak to me, and a doctor who didn't really care what my concerns were. If you met the nurse who I was with the first time, you would have met the model of friendly service. She made me feel comfortable despite how unpleasant a gyn's visit can be. That's all that really matters when it comes to service, but I don't think the rest of the staff got it.

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Business Response:

Hi Susie, Thanks for your comments and thanks for your life-long support of Planned Parenthood. Our health center staff strive to provide the best possible care to our patients. We care deeply, with respect and without judgement. We believe that all people deserve high quality, affordable health care. For staff who exceed your expectations, we want to know about it so that their efforts can be recognized. For staff who don't, well, we want to know about that too so we can help them improve. Consider sharing your kudos and concerns at www.ppgnw.org/feedback. Thanks! -Nathan @PPGNW

Message from Planned Parenthood

Call to schedule an appointment. Many of our services are available on a walk-in basis.

We accept most major insurance plans.

More about Planned Parenthood

We provide: Birth Control, STD Testing and Treatment, Pregnancy Testing & Services, Morning-After Pill (Emergency Contraception), HIV Testing, Abortion Services, Breast and Cervical Cancer Screenings, LGBT Services, and Women's Health Care Services.

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