Costco

★☆☆☆☆

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Sam's Club

13550 Aurora Ave N Seattle, WA

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Wal-Mart Store #2594

1400 164th St. S.W. Lynnwood, WA

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I was there last week. After a long driving from Issaquah and got lost in the way, we arrived the warehouse about 10 minutes late. Some people were still finishing up there shopping and some of them are getting out of the door. I asked politely that I was referred to there by the Issaquah store since the DVD player that I was looking for was only available at the Woodinville site. The staff member won't let me in, citing rules that they have. I have been a Costoco member for over 10 years, and didn't expect to be treated like that. I asked to talk to the supervisor, and found that he was just as cold as the other guy. I promised that I would go in and out as I know exactly what I was buying. I didn't want to take another 30 mile round trip just to get the DVD player. Guess what, no Sir I can't let you in.

I bought the DVD player from Fry's and I am very satisfied. I usually buy my electronics from Costco but this time I was glad I didn't.

I think they really need to learn how to treat customers.

1
★☆☆☆☆

I was there last week. After a long driving from Issaquah and got lost in the way, we arrived the warehouse about 10 minutes late. Some people were still finishing up there shopping and some of them are getting out of the door. I asked politely that I was referred to there by the Issaquah store since the DVD player that I was looking for was only available at the Woodinville site. The staff member won't let me in, citing rules that they have. I have been a Costoco member for over 10 years, and didn't expect to be treated like that. I asked to talk to the supervisor, and found that he was just as cold as the other guy. I promised that I would go in and out as I know exactly what I was buying. I didn't want to take another 30 mile round trip just to get the DVD player. Guess what, no Sir I can't let you in.

I bought the DVD player from Fry's and I am very satisfied. I usually buy my electronics from Costco but this time I was glad I didn't.

I think they really need to learn how to treat customers.

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