Aura Laser Skin Care

★★★★★
  • 20806 Bothell-Everett Hwy Ste 102

    Bothell, WA 98021

    Map & Directions
  • 425-481-4406

Personal Services

Personal Services
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11822 NE 116th St Kirkland, AZ

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123 Lake St S Suite 102 Kirkland, AZ

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.

Save your money. Save your time.\r
Complaining will bring wrath on you.\r
Please read reviews of this company before you decide whether to use them or not.

3
★★★★★

Save your money. Save your time.\r
Complaining will bring wrath on you.\r
Please read reviews of this company before you decide whether to use them or not.

.

Don't go!!!!!! Bothell or Kirkland the manager Katy is the worse. I had laser hair removal on my legs. On my fifth visit I had someone new and lasered over my tattoo. The next day I had a blister and then it popped turned into infection then turn into staff. I showed Katie what the problem was and she said it was my fault!!!!! I was too dark I must have been tanning she also said I picked it and then she also said we never did that. There was no accountability!!!! She didn't even say sorry. I now and fighting an infection I have a fever I have fluid all around my ankle and I know my tattoo is ruined. Don't go to their offices. It's a waste of money

1
★☆☆☆☆

Don't go!!!!!! Bothell or Kirkland the manager Katy is the worse. I had laser hair removal on my legs. On my fifth visit I had someone new and lasered over my tattoo. The next day I had a blister and then it popped turned into infection then turn into staff. I showed Katie what the problem was and she said it was my fault!!!!! I was too dark I must have been tanning she also said I picked it and then she also said we never did that. There was no accountability!!!! She didn't even say sorry. I now and fighting an infection I have a fever I have fluid all around my ankle and I know my tattoo is ruined. Don't go to their offices. It's a waste of money

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.

This all started with a Groupon for Laser Hair Removal and a series of IPL/Mircroderm facials. I understood when I started the hair removal process that 6 sessions would not be enough. I ponied up the extra cash for an additional 6 sessions and a year later not a tiny difference. I have wasted a complete year coming in every 6-7 weeks without a single thing to show for it. Seriously, no improvement what so ever. I keep being told to give it time but, I am sorry after a year you should at least see some progress.

Here is the straw that broke the camels back. I purchased 20 units of Botox and when I met with the doctor he advised me that 10 units would be plenty. I have to admit he was right and I was thrilled to have enough units to have a second round! He did a fantastic job.

It's been almost 4 months and it was time to go back in. When I called I was told that the chart showed that I had already used up all 20 units. I mentioned the last appointment with the doctor and that he in fact had only used 10 units. The receptionist said she would follow up on it and get back to me. I had appointment set for today. No phone call about any issues so I left work early to make my appointment. I was told that for any reason if there was an issue they would call me before the appointment.

Today I left work early and took the time off. I drove all the way from Seattle to the North Kirkland location only to find out that their record still showed I had used all 20 units. I distinctly recalled the conversation with the doctor and asked to speak with him about this. Apparently this doctor had retired. I insisted that in fact the records were inaccurate. They were chicken scratches on the file by the way.

The receptionist contacted the manager and said tough luck. Then to appease me they offered me a deal if I purchased more Botox today. I already paid for the 10 units they owed me and there was no way I was paying them a single dime more!

When I asked to speak with the manager I was told she wasn't available. Funny that the receptionist was just on the phone with her 5 minutes prior to this. I asked if she was at the other location and was told no and that someone would get back to me. No number no name just that someone would get back to me.

I explained that I had taken the time to come all the way up to Kirkland and was told that someone would call me if there was a problem. I even had received and appointment confirmation today. The receptionist essentially just shrugged and said she didn't make the appointment and couldn't help that no one had called.

I have 6 more sessions for Hair Removal and Microderm facials. At this point I am so disgusted with service and lack of overall professionalism that I am seriously considering writing the whole thing off and eating the money I have spent.

The receptionists was rude and I have nothing to show for the time and money I have spent so far.
My advice it to steer clear from this establishment and their other location. You will end up with nothing after you have spent hundreds of dollars and they could care less. This establishment will waste your money and time and will not even take the time to return your calls.

1
★☆☆☆☆

This all started with a Groupon for Laser Hair Removal and a series of IPL/Mircroderm facials. I understood when I started the hair removal process that 6 sessions would not be enough. I ponied up the extra cash for an additional 6 sessions and a year later not a tiny difference. I have wasted a complete year coming in every 6-7 weeks without a single thing to show for it. Seriously, no improvement what so ever. I keep being told to give it time but, I am sorry after a year you should at least see some progress.

Here is the straw that broke the camels back. I purchased 20 units of Botox and when I met with the doctor he advised me that 10 units would be plenty. I have to admit he was right and I was thrilled to have enough units to have a second round! He did a fantastic job.

It's been almost 4 months and it was time to go back in. When I called I was told that the chart showed that I had already used up all 20 units. I mentioned the last appointment with the doctor and that he in fact had only used 10 units. The receptionist said she would follow up on it and get back to me. I had appointment set for today. No phone call about any issues so I left work early to make my appointment. I was told that for any reason if there was an issue they would call me before the appointment.

Today I left work early and took the time off. I drove all the way from Seattle to the North Kirkland location only to find out that their record still showed I had used all 20 units. I distinctly recalled the conversation with the doctor and asked to speak with him about this. Apparently this doctor had retired. I insisted that in fact the records were inaccurate. They were chicken scratches on the file by the way.

The receptionist contacted the manager and said tough luck. Then to appease me they offered me a deal if I purchased more Botox today. I already paid for the 10 units they owed me and there was no way I was paying them a single dime more!

When I asked to speak with the manager I was told she wasn't available. Funny that the receptionist was just on the phone with her 5 minutes prior to this. I asked if she was at the other location and was told no and that someone would get back to me. No number no name just that someone would get back to me.

I explained that I had taken the time to come all the way up to Kirkland and was told that someone would call me if there was a problem. I even had received and appointment confirmation today. The receptionist essentially just shrugged and said she didn't make the appointment and couldn't help that no one had called.

I have 6 more sessions for Hair Removal and Microderm facials. At this point I am so disgusted with service and lack of overall professionalism that I am seriously considering writing the whole thing off and eating the money I have spent.

The receptionists was rude and I have nothing to show for the time and money I have spent so far.
My advice it to steer clear from this establishment and their other location. You will end up with nothing after you have spent hundreds of dollars and they could care less. This establishment will waste your money and time and will not even take the time to return your calls.

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.

I purchased a coupon at Aura Laser in Kirkland. It was for Three IPL fotofacials and three microdermabrasions.\r
\r
Trying to book an appointment is consistently a challenge - extremely limited times open, and RUDE people booking the

3
★★★★★

I purchased a coupon at Aura Laser in Kirkland. It was for Three IPL fotofacials and three microdermabrasions.\r
\r
Trying to book an appointment is consistently a challenge - extremely limited times open, and RUDE people booking the

.

The Aura staff are friendly and courteous. Appointments were readily available, which was nice to not have to wait for weeks to get in. On the day of my appointment, 4 out of 5 visits resulted in a 15-minute wait beyond my appointment time, which was a bit frustrating on the days I had back-to-back appointments.

I ordered product that was displayed in their lobby area and was told they were out, but "it would only take 7-10 days for their new shipment to arrive". After 5 weeks of piece-mealing my order, I received the last of my products. Upon my last visit, I again asked to re-order the same product and was told they were "out of stock" with the standard 7-10 day wait period. No thanks! I'll purchase my products somewhere it's in-stock and ready for me to take home and use that same day.

I have 3-5 IPL photofacials and microderms done per year and have done so for the past 8+ years. In every other procedure, we've done an IPL with a microderm typically 7 days apart, as the two procedures are meant to complement each other. The microderm helps smooth the skin surface and removes the impurities and "coffee ground" brown spots/sun damage that rise to the surface following an IPL. I never saw the typically skin turn-over, "coffee grounds" or impurities on my skins' surface following my IPLs or microderms at Aura. Further, Aura's policy is to only allow one procedure per month...meaning I had to wait a full 30+ days before I could have a microderm following my IPL and visa versa. This is the only clinic I've been to with this type of policy, which is not typical for the industry or 'safety standards'.

Through out my visits, I expressed my disappointment in the previous procedures results, wait time, lack of product inventory, which it seemed were brushed off nor addressed. For all of these reasons, I would recommend looking elsewhere, keeping in mind that you get what you pay for when considering Aura Laser Skin Cares specials and Groupon offerings.

****

If you're like me and wonder how I and a few others had such bad experiences and give our reviews 1-2 stars, yet we all see several 5-star "glowing reports" from others, I encourage you to click on the profiles of any of the 5-star "reviewers" below. You'll notice they all have something in common: 1) They are from San Francisco or NY 2) they reviewed all Aura Laser Skin Care locations (Bothell & Kirkland) within days of each other 3) they also all seemed to have coincidentally used VirtuosOnline and Harrington Moving in NY!!??

For even more entertainment value, click on VirtuosOnline and/or Harrington Moving/Movers/Storage and try to keep track as to how many of those 5-star reviewers seem to have a lot in common too!!

I am so thankful for businesses that are ethical and leave reviews to REAL customers!!

2
★★☆☆☆

The Aura staff are friendly and courteous. Appointments were readily available, which was nice to not have to wait for weeks to get in. On the day of my appointment, 4 out of 5 visits resulted in a 15-minute wait beyond my appointment time, which was a bit frustrating on the days I had back-to-back appointments.

I ordered product that was displayed in their lobby area and was told they were out, but "it would only take 7-10 days for their new shipment to arrive". After 5 weeks of piece-mealing my order, I received the last of my products. Upon my last visit, I again asked to re-order the same product and was told they were "out of stock" with the standard 7-10 day wait period. No thanks! I'll purchase my products somewhere it's in-stock and ready for me to take home and use that same day.

I have 3-5 IPL photofacials and microderms done per year and have done so for the past 8+ years. In every other procedure, we've done an IPL with a microderm typically 7 days apart, as the two procedures are meant to complement each other. The microderm helps smooth the skin surface and removes the impurities and "coffee ground" brown spots/sun damage that rise to the surface following an IPL. I never saw the typically skin turn-over, "coffee grounds" or impurities on my skins' surface following my IPLs or microderms at Aura. Further, Aura's policy is to only allow one procedure per month...meaning I had to wait a full 30+ days before I could have a microderm following my IPL and visa versa. This is the only clinic I've been to with this type of policy, which is not typical for the industry or 'safety standards'.

Through out my visits, I expressed my disappointment in the previous procedures results, wait time, lack of product inventory, which it seemed were brushed off nor addressed. For all of these reasons, I would recommend looking elsewhere, keeping in mind that you get what you pay for when considering Aura Laser Skin Cares specials and Groupon offerings.

****

If you're like me and wonder how I and a few others had such bad experiences and give our reviews 1-2 stars, yet we all see several 5-star "glowing reports" from others, I encourage you to click on the profiles of any of the 5-star "reviewers" below. You'll notice they all have something in common: 1) They are from San Francisco or NY 2) they reviewed all Aura Laser Skin Care locations (Bothell & Kirkland) within days of each other 3) they also all seemed to have coincidentally used VirtuosOnline and Harrington Moving in NY!!??

For even more entertainment value, click on VirtuosOnline and/or Harrington Moving/Movers/Storage and try to keep track as to how many of those 5-star reviewers seem to have a lot in common too!!

I am so thankful for businesses that are ethical and leave reviews to REAL customers!!

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.

After purchasing a coupon on Groupon-Aura Laser Skin Care-Three IPL fotofacials and three microdermabrasions, I called and made an appointment with Aura Laser Skin Care for IPL. Finally, almost after a month waiting (coupon good for 3

3
★★★★★

After purchasing a coupon on Groupon-Aura Laser Skin Care-Three IPL fotofacials and three microdermabrasions, I called and made an appointment with Aura Laser Skin Care for IPL. Finally, almost after a month waiting (coupon good for 3

.

My negative experience is with management, not the staff or service that I've received. MATTHEA was the sales manager that I dealt with for over a month who was not honest with me and when I wanted a refund on an unused pre-paid service of

3
★★★★★

My negative experience is with management, not the staff or service that I've received. MATTHEA was the sales manager that I dealt with for over a month who was not honest with me and when I wanted a refund on an unused pre-paid service of

.

Love these guys. Just purchased their groupon for laser hair removal for my legs. This is my third groupon with Aura. They are very consistent and caring. I tried a couple of other medical spas with groupon before and neither compares to

3
★★★★★

Love these guys. Just purchased their groupon for laser hair removal for my legs. This is my third groupon with Aura. They are very consistent and caring. I tried a couple of other medical spas with groupon before and neither compares to

.

I recently started my Bikini laser hair remvoal sessions again, because of some incompetent technicians i had seen at other clinics! I had 4 treatments elsewhere and all with minimal results. Aura Laser Skin Care was referred by my friend

3
★★★★★

I recently started my Bikini laser hair remvoal sessions again, because of some incompetent technicians i had seen at other clinics! I had 4 treatments elsewhere and all with minimal results. Aura Laser Skin Care was referred by my friend

Pros: unmatched prices

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I had an unpleasant experience with this place when I purchased a groupon. When I was there for my 4th visit, the tech and I were the only ones in the place, and she was confused about the area being treated. Then when we cleared that

3
★★★★★

I had an unpleasant experience with this place when I purchased a groupon. When I was there for my 4th visit, the tech and I were the only ones in the place, and she was confused about the area being treated. Then when we cleared that

.

I received a gift card for $200 for Christmas from my aunt who has been going to Aura Laser for months. I applied the card towards a package of laser hair removal for my chin area. I already had my first treatment there and there is

3
★★★★★

I received a gift card for $200 for Christmas from my aunt who has been going to Aura Laser for months. I applied the card towards a package of laser hair removal for my chin area. I already had my first treatment there and there is

.

This place is by far the most unprofessional skin care salon I have ever been too! The manager Katy is an absolute hot mess and poor excuse for the title of manager. When I complained of the absolute crap customer service, she ripped up my

3
★★★★★

This place is by far the most unprofessional skin care salon I have ever been too! The manager Katy is an absolute hot mess and poor excuse for the title of manager. When I complained of the absolute crap customer service, she ripped up my

.

Dr. Garcia the Medical Director was under investigation from KOMO for allowing unauthorized medical professions to work at his clinics. Please see the following investigative report from KOMO and please be ware:

http://www.komonews.com/news/problemsolvers/116639403.html?tab=video&c=y.

As for my own personal experience,...Working with Aura has been a nightmare!! I have never had such a horrible experience. I purchased a Groupon certificate for lipsuction after attending a consultation with Dr. Garcia and Katie, his assistant. I was told that I qualified for the procedure and that December 14th was available for my procedure. I relied on that commitment and purchased the Groupon for $2,600. Katie told me she would call me back to let me know if a blood test was needed. I did not hear back so I kept calling to confirm whether a blood test was needed. The receptionist told me that she would leave Katie a message and that either Katie or Nadar the manager would call me back. I did not receive a call back so I called numerous times and received no response. Each time I was told that she would pass on the message and that Nadar the manager would call back. Still no return phone call. The day before my surgery, on Thursday the 13th, I called the office 3 times in the AM. I was so appalled with the lack/refusal to communicate. Still no call back. Around noon on Thursday I called Aura a 4th time and Katie picked up the phone. She was probably surprised that I was on the other line. She claimed that a lady named "Sarah" had called me the night before and had left me a message and quickly said someone would be returning my call. LIE!!!!! When I asked about my procedure for the next day she said you are not scheduled and even claimed that the receptionist -- Chrissy -- had told me this. LIE #2!!!! This place is SHADY and COMPLETELY UNPROFESSIONAL. TO TOP IT OFF, AURA MARKED THAT I HAD REDEEMD MY GROUPON TO EITHER DELAY OR PREVENT ME FROM SEEKING A REFUND. WELL, I'VE CALLED GROUPON AND THEY WILL BE LOOKING INTO THIS. I HAVE DOCUMENTED MY REFUND REQUEST WITH GROUPON, AND I HAVE MADE MY REQUEST WITHIN 7 DAYS SO AURA, YOU CAN'T PREVENT ME FROM GETTING MY MONEY BACK. Everyone should be careful. This place is horrible.

1
★☆☆☆☆

Dr. Garcia the Medical Director was under investigation from KOMO for allowing unauthorized medical professions to work at his clinics. Please see the following investigative report from KOMO and please be ware:

http://www.komonews.com/news/problemsolvers/116639403.html?tab=video&c=y.

As for my own personal experience,...Working with Aura has been a nightmare!! I have never had such a horrible experience. I purchased a Groupon certificate for lipsuction after attending a consultation with Dr. Garcia and Katie, his assistant. I was told that I qualified for the procedure and that December 14th was available for my procedure. I relied on that commitment and purchased the Groupon for $2,600. Katie told me she would call me back to let me know if a blood test was needed. I did not hear back so I kept calling to confirm whether a blood test was needed. The receptionist told me that she would leave Katie a message and that either Katie or Nadar the manager would call me back. I did not receive a call back so I called numerous times and received no response. Each time I was told that she would pass on the message and that Nadar the manager would call back. Still no return phone call. The day before my surgery, on Thursday the 13th, I called the office 3 times in the AM. I was so appalled with the lack/refusal to communicate. Still no call back. Around noon on Thursday I called Aura a 4th time and Katie picked up the phone. She was probably surprised that I was on the other line. She claimed that a lady named "Sarah" had called me the night before and had left me a message and quickly said someone would be returning my call. LIE!!!!! When I asked about my procedure for the next day she said you are not scheduled and even claimed that the receptionist -- Chrissy -- had told me this. LIE #2!!!! This place is SHADY and COMPLETELY UNPROFESSIONAL. TO TOP IT OFF, AURA MARKED THAT I HAD REDEEMD MY GROUPON TO EITHER DELAY OR PREVENT ME FROM SEEKING A REFUND. WELL, I'VE CALLED GROUPON AND THEY WILL BE LOOKING INTO THIS. I HAVE DOCUMENTED MY REFUND REQUEST WITH GROUPON, AND I HAVE MADE MY REQUEST WITHIN 7 DAYS SO AURA, YOU CAN'T PREVENT ME FROM GETTING MY MONEY BACK. Everyone should be careful. This place is horrible.

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.

Ive been to a number of spas in the Seattle and east side areas, but none that compare to Aura Laser Skin Care in a variety of ways. I just purchased the groupon they have for the 3 ipl and 3 microderms. I first started going to them

3
★★★★★

Ive been to a number of spas in the Seattle and east side areas, but none that compare to Aura Laser Skin Care in a variety of ways. I just purchased the groupon they have for the 3 ipl and 3 microderms. I first started going to them

.

Just a warning that there have been many complaints from Groupon customers. \r
(Note that they have Kirkland location too, which has more recent reviews, including mine.) also, check out the 'Around the Web' link on this citysearch tips

3
★★★★★

Just a warning that there have been many complaints from Groupon customers. \r
(Note that they have Kirkland location too, which has more recent reviews, including mine.) also, check out the 'Around the Web' link on this citysearch tips

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This is the 3rd laser hair removal groupon I am purchasing with Aura Laser Skin Care. The first one I did my legs, and second my face and arm pitts. While purchasing today's Groupon I read the negative review by Kelley C. and felt the urge

3
★★★★★

This is the 3rd laser hair removal groupon I am purchasing with Aura Laser Skin Care. The first one I did my legs, and second my face and arm pitts. While purchasing today's Groupon I read the negative review by Kelley C. and felt the urge

.

Wow...saw this on Groupon a thought my wife would like. Started researching and it appears to be a scam. If you look at the reviews, noboby has reviewed much other than Aura Laser and Harrington Moving (in NJ...strange so many reviewers

3
★★★★★

Wow...saw this on Groupon a thought my wife would like. Started researching and it appears to be a scam. If you look at the reviews, noboby has reviewed much other than Aura Laser and Harrington Moving (in NJ...strange so many reviewers

.

**See UPDATE below - BEWARE the threats**

DONT BUY their Groupons for Laser Hair removal....there is a reason they keep selling them thru Groupon...mass fast cash, and nothing for it. These guys have done these Groupons 3 times in just over a year, talk about a cash grab...,and this time they are increasing their 6 sessions to 8....hmmmm, looking for more quick cash from unsuspecting.

The Laser they use does nothing...the laser itself isnt that great (check reviews), thats why they say for any skin type...but on top of that I dont think they are changing the tips. I bought 2 - SIX session packages for them...that is 12 sessions for my legs...guess what...nothing has changed!

I am not a virgin to laser hair removal...and I have the perfect skin type for it. Had my bikini done a few years ago, better laser, Better place...bikini free and clear. Now I have wasted alot of cash and more importantly alot of time.

As far as techs most were good, one I swear was just trained...but the worse is the manager KATY - OMG, this is one self centered, self absorbed, know it all....bad management!

Dont waste your time or money here, there are better places with results...pay a bit more and actually get something for your money!

***UPDATE: 9.26.12 - AURA Laser Skin Care just called my personal cell # to THREATEN that if I didnt change my HONEST review of them that they would take "Action." Are you flippin kidding me...these guys are sooooooo SHADDY!! They mislead customers, then are rude when they are questioned about their service, then they think they can try and STRONG ARM people into changing their reviews. These guys should be happy that I wrote such a tame review of them...I have much more I can say about their "service." And as far as the "client" contacting you because they arent happy....duuhhh, already did that and got Katy, the joke of a manager, telling me I didnt know what I was talking about, kept infering that I was not telling the truth about the service I got...I never complained once, but the first time I did have a concern I saw there true colors. Dont worry about contacting them if u have a concern or issue, cause they will call you, and probably with a threat. BEWARE!!!!!!!

***As far as them being the "Best of Groupon"...I wonder why....hmmmm, lets ponder....could it be that they sold so many packages, making $$.

1
★☆☆☆☆

**See UPDATE below - BEWARE the threats**

DONT BUY their Groupons for Laser Hair removal....there is a reason they keep selling them thru Groupon...mass fast cash, and nothing for it. These guys have done these Groupons 3 times in just over a year, talk about a cash grab...,and this time they are increasing their 6 sessions to 8....hmmmm, looking for more quick cash from unsuspecting.

The Laser they use does nothing...the laser itself isnt that great (check reviews), thats why they say for any skin type...but on top of that I dont think they are changing the tips. I bought 2 - SIX session packages for them...that is 12 sessions for my legs...guess what...nothing has changed!

I am not a virgin to laser hair removal...and I have the perfect skin type for it. Had my bikini done a few years ago, better laser, Better place...bikini free and clear. Now I have wasted alot of cash and more importantly alot of time.

As far as techs most were good, one I swear was just trained...but the worse is the manager KATY - OMG, this is one self centered, self absorbed, know it all....bad management!

Dont waste your time or money here, there are better places with results...pay a bit more and actually get something for your money!

***UPDATE: 9.26.12 - AURA Laser Skin Care just called my personal cell # to THREATEN that if I didnt change my HONEST review of them that they would take "Action." Are you flippin kidding me...these guys are sooooooo SHADDY!! They mislead customers, then are rude when they are questioned about their service, then they think they can try and STRONG ARM people into changing their reviews. These guys should be happy that I wrote such a tame review of them...I have much more I can say about their "service." And as far as the "client" contacting you because they arent happy....duuhhh, already did that and got Katy, the joke of a manager, telling me I didnt know what I was talking about, kept infering that I was not telling the truth about the service I got...I never complained once, but the first time I did have a concern I saw there true colors. Dont worry about contacting them if u have a concern or issue, cause they will call you, and probably with a threat. BEWARE!!!!!!!

***As far as them being the "Best of Groupon"...I wonder why....hmmmm, lets ponder....could it be that they sold so many packages, making $$.

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Business Response:

Wow this reviewer is going out of their way to slander us. Instead of responding to her/his nonsense I'm going to state the facts: Been in business for over 7 years Done thousands of laser hair removal treatments Was voted "Best of Groupon" for 2011 Has successfully served thousands of groupon clients I think our record speaks for itself. And if you look at our reviews we have both happy and some less happy clients. We always strive to resolve any issue with our clients to the best of our ability so I encourage this reviewer to contact us directly at 866.444.AURA
.

**UPDATE below: Threatened to remove review**\r
\r
DONT BUY their Groupons for Laser Hair removal....there is a reason they keep selling them thru Groupon...mass fast cash, and nothing for it. These guys have done these Groupons 3 times

3
★★★★★

**UPDATE below: Threatened to remove review**\r
\r
DONT BUY their Groupons for Laser Hair removal....there is a reason they keep selling them thru Groupon...mass fast cash, and nothing for it. These guys have done these Groupons 3 times

.

Today was my first day into this clinic. I was greeted by a very enthusiastic front desk. although she seemed very busy she never made me feel like i was enconviencing her by asking questions. i was really nervous because it was my first

3
★★★★★

Today was my first day into this clinic. I was greeted by a very enthusiastic front desk. although she seemed very busy she never made me feel like i was enconviencing her by asking questions. i was really nervous because it was my first

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Aura Laser Skin Care is the cleanest, most professional, and fairly priced laser facility in Seattle. I am someone who, for my whole life, have been waxing and shaving, dealing with my hairy body. My light skin, and dark hair, made every

3
★★★★★

Aura Laser Skin Care is the cleanest, most professional, and fairly priced laser facility in Seattle. I am someone who, for my whole life, have been waxing and shaving, dealing with my hairy body. My light skin, and dark hair, made every

.

I had a very red complexion that made me look like I was always either permanently sun burned or always after an intense workout. It is something I was always very self-conscious about, but I thought there was nothing I could do about

3
★★★★★

I had a very red complexion that made me look like I was always either permanently sun burned or always after an intense workout. It is something I was always very self-conscious about, but I thought there was nothing I could do about

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I did one treatment of Microdermabrasion in another Seattle clinic. I was very unhappy with the results because I felt that I was ripped off and that there was only a very subtle difference in my skin. I was looking for drastic results,

3
★★★★★

I did one treatment of Microdermabrasion in another Seattle clinic. I was very unhappy with the results because I felt that I was ripped off and that there was only a very subtle difference in my skin. I was looking for drastic results,

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Thank you Aura Laser Skin Care! I had severe acne all through my adolescence that eventually turned into very deep, very noticeable, holes on my face. I thought there was nothing I could do about it, and I was very embarrassed by it. I literally felt like I was wearing a scary mask at times, and I always caught people staring and feeling bad for me. It honestly hindered my ability to be who I am.
I went to Aura Laser Skin Care very sceptical, being that I tried every other option and nothing worked. They gave me a consultation, and from the start I knew they were the ones that had any chance of helping me. The Aura Laser professional showed me before and after pictures of clients, and I was amazed. People with worse skin than me, something I never knew possible, had beautiful skin after the Microdermabrasion procedure.
I booked the microdermabrasion procedure, and it was the best thing I ever did for myself. Just after a few times of the treatment, the deep holes on my face are nearly gone. The procedure did not hurt, and the skin care professional was very gentle (something many skin professionals are not). I finally feel like I am myself, and I feel like the ugly mask was taken off of me, and I can be who I really am.
Thank you Aura Laser Skin Care, it is thanks to you that I had the courage again to walk the Seattle streets. My skin for the first time in my life, is smooth even and even radiant! Its like I am a new person. I highly recommend you to anyone with scarring or any type of skin problem.

5
★★★★★

Thank you Aura Laser Skin Care! I had severe acne all through my adolescence that eventually turned into very deep, very noticeable, holes on my face. I thought there was nothing I could do about it, and I was very embarrassed by it. I literally felt like I was wearing a scary mask at times, and I always caught people staring and feeling bad for me. It honestly hindered my ability to be who I am.
I went to Aura Laser Skin Care very sceptical, being that I tried every other option and nothing worked. They gave me a consultation, and from the start I knew they were the ones that had any chance of helping me. The Aura Laser professional showed me before and after pictures of clients, and I was amazed. People with worse skin than me, something I never knew possible, had beautiful skin after the Microdermabrasion procedure.
I booked the microdermabrasion procedure, and it was the best thing I ever did for myself. Just after a few times of the treatment, the deep holes on my face are nearly gone. The procedure did not hurt, and the skin care professional was very gentle (something many skin professionals are not). I finally feel like I am myself, and I feel like the ugly mask was taken off of me, and I can be who I really am.
Thank you Aura Laser Skin Care, it is thanks to you that I had the courage again to walk the Seattle streets. My skin for the first time in my life, is smooth even and even radiant! Its like I am a new person. I highly recommend you to anyone with scarring or any type of skin problem.

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Being that I am dark haired and dark skinned, I was turned away by many laser hair removal companies who claimed that their laser would not work on me. The hair on my body grows at a rapidly fast speed, and so I would need to wax every

3
★★★★★

Being that I am dark haired and dark skinned, I was turned away by many laser hair removal companies who claimed that their laser would not work on me. The hair on my body grows at a rapidly fast speed, and so I would need to wax every

.

My skin is very uneven, due to the fact that I have severe blackheads that even the most aggressive of facials could not get rid of. I went to Aura Laser Skin Care, because I heard that they were the best at figuring out what procedure is the right thing to treat people.

I am so happy I chose them, due to their professionalism and friendly conduct. The free consultation taught me a lot, and taught me exactly what my skin would endure when I did the microdermabrasion. The skin care professional was very gentle, and treated my sensitive skin with the utmost of care.

I am very satisfied with the results, and I recommend them to everyone in the Seattle area. Even if you do not have bad skin, they are the perfect place to give you flawless skin. They are very professional, and work in a very sterile manner (something many skin care specialists neglect to do). I am so happy I chose them, and I am so happy with the results of my Microdermabrasion!

5
★★★★★

My skin is very uneven, due to the fact that I have severe blackheads that even the most aggressive of facials could not get rid of. I went to Aura Laser Skin Care, because I heard that they were the best at figuring out what procedure is the right thing to treat people.

I am so happy I chose them, due to their professionalism and friendly conduct. The free consultation taught me a lot, and taught me exactly what my skin would endure when I did the microdermabrasion. The skin care professional was very gentle, and treated my sensitive skin with the utmost of care.

I am very satisfied with the results, and I recommend them to everyone in the Seattle area. Even if you do not have bad skin, they are the perfect place to give you flawless skin. They are very professional, and work in a very sterile manner (something many skin care specialists neglect to do). I am so happy I chose them, and I am so happy with the results of my Microdermabrasion!

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I lasered before, but I had a very painful and bad experience. The person who lasered me, at a different place, burned my skin and I had scars all over my body. It took six full months for the scars to fully heal, and for my skin to be

3
★★★★★

I lasered before, but I had a very painful and bad experience. The person who lasered me, at a different place, burned my skin and I had scars all over my body. It took six full months for the scars to fully heal, and for my skin to be

.

"I??m dark skinned and I have freckles, so the combination of the two made it very hard for me to get rid of my freckles. On top of that, every time I would be in the sun my freckles would multiply by hundreds. It was something I was always very self conscious about, but felt there was no solution for. I??ve seen countless dermatologists, and nothing they gave me worked effectively!

I heard about Aura Laser Skin Care from a friend, and was told that they have various different machines, and that maybe one could remove my freckles. I called, and was booked for a consultation right away. The woman who conducted my skin consultation was very sweet, and extremely helpful. She even told me that I was not the only dark skinned dark freckled girl she works with, and she knew the perfect solution to get rid of my freckles forever. Of course, I was skeptical but decided to try the FotoFacial procedure anyway. After just one time, I saw a tremendous difference and an immense reduction of freckles on my face. I could not believe it. For the first time in my life, my skin was one shade, smooth, radiant, and it feels amazing!

Aura Laser Skin Care gave me something I had wished for since I was a little girl. I can finally walk the streets with confidence, knowing people are not looking at the weird combination of my former dark skin and dark freckles. I am forever grateful for that. I recommend Aura Laser Skin Care, especially their FotoFacial service, to anyone with scarring, wrinkles, or freckles they wish to remove. I promise you will not regret it!"

5
★★★★★

"I??m dark skinned and I have freckles, so the combination of the two made it very hard for me to get rid of my freckles. On top of that, every time I would be in the sun my freckles would multiply by hundreds. It was something I was always very self conscious about, but felt there was no solution for. I??ve seen countless dermatologists, and nothing they gave me worked effectively!

I heard about Aura Laser Skin Care from a friend, and was told that they have various different machines, and that maybe one could remove my freckles. I called, and was booked for a consultation right away. The woman who conducted my skin consultation was very sweet, and extremely helpful. She even told me that I was not the only dark skinned dark freckled girl she works with, and she knew the perfect solution to get rid of my freckles forever. Of course, I was skeptical but decided to try the FotoFacial procedure anyway. After just one time, I saw a tremendous difference and an immense reduction of freckles on my face. I could not believe it. For the first time in my life, my skin was one shade, smooth, radiant, and it feels amazing!

Aura Laser Skin Care gave me something I had wished for since I was a little girl. I can finally walk the streets with confidence, knowing people are not looking at the weird combination of my former dark skin and dark freckles. I am forever grateful for that. I recommend Aura Laser Skin Care, especially their FotoFacial service, to anyone with scarring, wrinkles, or freckles they wish to remove. I promise you will not regret it!"

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1 out of 1 people found this review helpful.

.

"Being that I am dark haired and dark skinned, I was turned away by many laser hair removal companies who claimed that their laser would not work on me. The hair on my body grows at a rapidly fast speed, and so I would need to wax every

3
★★★★★

"Being that I am dark haired and dark skinned, I was turned away by many laser hair removal companies who claimed that their laser would not work on me. The hair on my body grows at a rapidly fast speed, and so I would need to wax every

.

Aura Laser Skin care is truly the best laser skin care center in Seattle! All my life, I have been trying to get rid of, what seemed like thousands, of freckles all over my face. No one has ever been successful, because I have dark freckles on dark skin. When I went to Aura, I was examined very thoroughly and the skin care professionals worked out a solution for me. I am now freckle free!

5
★★★★★

Aura Laser Skin care is truly the best laser skin care center in Seattle! All my life, I have been trying to get rid of, what seemed like thousands, of freckles all over my face. No one has ever been successful, because I have dark freckles on dark skin. When I went to Aura, I was examined very thoroughly and the skin care professionals worked out a solution for me. I am now freckle free!

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2 out of 2 people found this review helpful.

.

I had a terrific experience with Aura laser! I am not the best candidate for laser hair removal, because both my hair and skin are dark. The professionals at Aura worked with me, and tailored a price specifically for my case. After eight

3
★★★★★

I had a terrific experience with Aura laser! I am not the best candidate for laser hair removal, because both my hair and skin are dark. The professionals at Aura worked with me, and tailored a price specifically for my case. After eight

.

I heard about Aura Laser Skin Care from my friend and decided to give them a try. I am now on my 3rd treatment and have already noticed the hairs on my arms shedding and my skin feeling much smoother. Honestly these guys know what they are doing. I have been to a few of medical spas in the seattle area and I can attest to Aura's edge over the rest of the medspas when it comes to results, price, and safety. They are truely the best laser hair removal clinic in Seattle.

5
★★★★★

I heard about Aura Laser Skin Care from my friend and decided to give them a try. I am now on my 3rd treatment and have already noticed the hairs on my arms shedding and my skin feeling much smoother. Honestly these guys know what they are doing. I have been to a few of medical spas in the seattle area and I can attest to Aura's edge over the rest of the medspas when it comes to results, price, and safety. They are truely the best laser hair removal clinic in Seattle.

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2 out of 2 people found this review helpful.

.

I am very pleased with my laser hyperpigmentation as i am told is called! I have some dark spots around my mouth and on my cheeks. I went into Aura and talked with the Dr. and staff there. very professional and nice. I felt safe and well

3
★★★★★

I am very pleased with my laser hyperpigmentation as i am told is called! I have some dark spots around my mouth and on my cheeks. I went into Aura and talked with the Dr. and staff there. very professional and nice. I felt safe and well

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I drive all the way from North Seattle to visit Aura Laser for my IPL treatments. Upon my first visit, they not only gave me a free assessment of my skin, but they also answered all of my questions and concerns. They also went as far as

3
★★★★★

I drive all the way from North Seattle to visit Aura Laser for my IPL treatments. Upon my first visit, they not only gave me a free assessment of my skin, but they also answered all of my questions and concerns. They also went as far as

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This place has antiquated equipment that broke down in the middle of the treatment, techs that clearly had no idea what they were doing and no parking. They smeared my body with gooey gel and never tested to see if the laser level was

3
★★★★★

This place has antiquated equipment that broke down in the middle of the treatment, techs that clearly had no idea what they were doing and no parking. They smeared my body with gooey gel and never tested to see if the laser level was

.

Aura Laser Skin Care uses predatory sales methods that take advantage of the naive and vulnerable! Judging by the reviews on Yelp.com it also takes advantage of more experienced adults.

My daughter went to Kirkland Aura Laser Skin Care last week to take advantage of the "free evaluation" for removing acne scars. She already had an appointment scheduled with her dermatologist, but an acquaintance of hers told her this was a "really good place" so she wanted to check it out. She went to the Kirkland office and talked with "Jessica" (no last names are given out for any of the employees there, not even the manager). One of the first things she was asked was "How much money do you have?" Before my daughter left the place, she had been talked into signing a $1000 contract for a "special package" that she had to take advantage of and pay the majority of immediately. This coincidentally was the exact amount that wiped out the savings she had been carefully collecting over the past year working a minimum wage job.

My daughter insisted on trying to take care of this situation by herself. She got in contact with Jessica the next business day to say she had changed her mind. Jessica said she didn't have time to see my daughter for another 4 days. (I assume reducing the ability to use the law regarding buyer's remorse.) By that time at least, my daughter had been talked into letting me come along. Jessica was very sweet, very smooth, but said "It is just company policy that we do not refund payment for contracts once they have been signed. We would not be able to stay in business if we did refund it." (You mean like legitimate businesses do?) She showed me the spot on the contract where is so stipulated. As I got angrier she remained calm and sweet, and had a well practiced, smooth response to everything I said. She is an experienced con-artist.

Jessica had never given my daughter a copy of the agreement she signed, so I asked for one. The office "didn't have a copy machine" but they would make one available if I came back in 24 hours. My husband got on the phone and asked for Jessica's last name, but was told it was company policy to not give out last names. He asked the name and contact information of her manager and the owner. He was given a first name only of the manager (no contact information) just the promise that he would get a phone call from this person within 72 hours. He asked for the name of the owner. Jessica said that it was a "silent owner" who prefers not to be identified. My daughter feels devastated. She has learned a lesson I am sure she will remember. But I hope to also teach her that making a mistake that leaves you victimized does not mean you give up and just let it happen.

I have never filed a complaint about a business before, never written a review like this. I don't know if the sales practices at Aura are within legal limits, but they are definitely way outside of ethical. I will be pursuing a report to the Better Business Bureau and whatever else needs to be done as soon as possible. Poking around on the internet, I discover that Aura Laser Skin Care is owned by Venus International LLC. According to the Washington Secretary of State, Venus International LLC (UBI Number 602471276) is located at the same address as the Bothell Aura. The headquarters of Venus are in Mumbai, India. The local agents are Nader Issa and Katayoun (aka ??Katy?) Ghaemi.

1
★☆☆☆☆

Aura Laser Skin Care uses predatory sales methods that take advantage of the naive and vulnerable! Judging by the reviews on Yelp.com it also takes advantage of more experienced adults.

My daughter went to Kirkland Aura Laser Skin Care last week to take advantage of the "free evaluation" for removing acne scars. She already had an appointment scheduled with her dermatologist, but an acquaintance of hers told her this was a "really good place" so she wanted to check it out. She went to the Kirkland office and talked with "Jessica" (no last names are given out for any of the employees there, not even the manager). One of the first things she was asked was "How much money do you have?" Before my daughter left the place, she had been talked into signing a $1000 contract for a "special package" that she had to take advantage of and pay the majority of immediately. This coincidentally was the exact amount that wiped out the savings she had been carefully collecting over the past year working a minimum wage job.

My daughter insisted on trying to take care of this situation by herself. She got in contact with Jessica the next business day to say she had changed her mind. Jessica said she didn't have time to see my daughter for another 4 days. (I assume reducing the ability to use the law regarding buyer's remorse.) By that time at least, my daughter had been talked into letting me come along. Jessica was very sweet, very smooth, but said "It is just company policy that we do not refund payment for contracts once they have been signed. We would not be able to stay in business if we did refund it." (You mean like legitimate businesses do?) She showed me the spot on the contract where is so stipulated. As I got angrier she remained calm and sweet, and had a well practiced, smooth response to everything I said. She is an experienced con-artist.

Jessica had never given my daughter a copy of the agreement she signed, so I asked for one. The office "didn't have a copy machine" but they would make one available if I came back in 24 hours. My husband got on the phone and asked for Jessica's last name, but was told it was company policy to not give out last names. He asked the name and contact information of her manager and the owner. He was given a first name only of the manager (no contact information) just the promise that he would get a phone call from this person within 72 hours. He asked for the name of the owner. Jessica said that it was a "silent owner" who prefers not to be identified. My daughter feels devastated. She has learned a lesson I am sure she will remember. But I hope to also teach her that making a mistake that leaves you victimized does not mean you give up and just let it happen.

I have never filed a complaint about a business before, never written a review like this. I don't know if the sales practices at Aura are within legal limits, but they are definitely way outside of ethical. I will be pursuing a report to the Better Business Bureau and whatever else needs to be done as soon as possible. Poking around on the internet, I discover that Aura Laser Skin Care is owned by Venus International LLC. According to the Washington Secretary of State, Venus International LLC (UBI Number 602471276) is located at the same address as the Bothell Aura. The headquarters of Venus are in Mumbai, India. The local agents are Nader Issa and Katayoun (aka ??Katy?) Ghaemi.

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Aura Laser Skin Care uses predatory sales methods that take advantage of the naive and vulnerable! Judging by the reviews on Yelp it also takes advantage of more experienced adults. There is an update at the bottom of this message.

My

3
★★★★★

Aura Laser Skin Care uses predatory sales methods that take advantage of the naive and vulnerable! Judging by the reviews on Yelp it also takes advantage of more experienced adults. There is an update at the bottom of this message.

My

.

I purchased a Groupon for co2 resurfacing for my face and all i can say is WOW!

Prior to having the co2 i was pretty nervous.
I had my consult with their physician that went well. I felt at ease. I was given straight forward instructions

3
★★★★★

I purchased a Groupon for co2 resurfacing for my face and all i can say is WOW!

Prior to having the co2 i was pretty nervous.
I had my consult with their physician that went well. I felt at ease. I was given straight forward instructions

.

I am a loyal client now

I bought a groupon from this company around 8 mos ago and used it for laser hair removal.

i had very quick and satisfactory results. I didn't think the laser hair removal would work because i didn't really feel

3
★★★★★

I am a loyal client now

I bought a groupon from this company around 8 mos ago and used it for laser hair removal.

i had very quick and satisfactory results. I didn't think the laser hair removal would work because i didn't really feel

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I just finished the laser hair removal package for my legs, the hair wasn't less at all! They didn't treat the area evenly, the process wasn't hurt, but when they put the tip against to my leg, that hurt the most! I'm sure they can be more

3
★★★★★

I just finished the laser hair removal package for my legs, the hair wasn't less at all! They didn't treat the area evenly, the process wasn't hurt, but when they put the tip against to my leg, that hurt the most! I'm sure they can be more

.

I was very impressed with my experience at Aura Laser Skin Care. I had been considering laser hair removal for quite some time, but the cost was prohibitive at other Seattle eastside area medical spas. I heard of Aura Laser Skin Care from

3
★★★★★

I was very impressed with my experience at Aura Laser Skin Care. I had been considering laser hair removal for quite some time, but the cost was prohibitive at other Seattle eastside area medical spas. I heard of Aura Laser Skin Care from

.

I've been doing microderms for the past 7 years (I am 45). Recently I purchased their $49 deal on Living Social. Not only I enjoyed the treatment and their esthetician

3
★★★★★

I've been doing microderms for the past 7 years (I am 45). Recently I purchased their $49 deal on Living Social. Not only I enjoyed the treatment and their esthetician

.

I came to Aura Laser Skin Care for my laser hair removal through a Groupon promotion. I've been to many medical spas in my in the past and its refreshing how great the spa and staff were. When I found out how affordable their services are

3
★★★★★

I came to Aura Laser Skin Care for my laser hair removal through a Groupon promotion. I've been to many medical spas in my in the past and its refreshing how great the spa and staff were. When I found out how affordable their services are

.

Something seem very fishy about all the "5 star" ratings. I hsve never written a review on anything but felt it was necessary to warn others. I spent 1500 on FULL brazillian and Full legs. After 6 session I thought I would at least see s slight difference since I have the ideal light skin, dark hair. But nothing. They had horrible customer service and were so unprofessional. Kady gossiped about other clinics and other clients of theirs I front of me.

1
★☆☆☆☆

Something seem very fishy about all the "5 star" ratings. I hsve never written a review on anything but felt it was necessary to warn others. I spent 1500 on FULL brazillian and Full legs. After 6 session I thought I would at least see s slight difference since I have the ideal light skin, dark hair. But nothing. They had horrible customer service and were so unprofessional. Kady gossiped about other clinics and other clients of theirs I front of me.

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.

Ive had ingrown hairs forever in my Bikini area I recently had my yearly check up at my OBGYN and he recommended i try laser hair removal. \r
\r
\r
He told me that he refers all his patients to Aura Laser Skin Care , and they are all

3
★★★★★

Ive had ingrown hairs forever in my Bikini area I recently had my yearly check up at my OBGYN and he recommended i try laser hair removal. \r
\r
\r
He told me that he refers all his patients to Aura Laser Skin Care , and they are all

.

I purchased a Groupon for two fotofacials at Aura Laser and it was a great deal.

I always thought businesses that offer a service at such a great discount really don't give a 100% and the treatment or product would be substandard.

I

3
★★★★★

I purchased a Groupon for two fotofacials at Aura Laser and it was a great deal.

I always thought businesses that offer a service at such a great discount really don't give a 100% and the treatment or product would be substandard.

I

.

My experience with Aura Laser was wonderful and I couldn't recommend them more highly. At the time of my consultation, I was on a hormonal medication and was not sure if it would prevent me from having my laser hair removal done. However, instead of trying to push the treatment package on me, their consultant made sure to contact the doctor and get clearance for the treatment which I did. I have so much respect and appreciation for that. The lasering experience was great. My technician was extremely professional and knowledgeable. The atmosphere was great too. I am a spa junky and have visited a handful of places before. I am glad to say that Aura Laser gets my top rating based on professionalism, safety, and results.

2
★★★★★

My experience with Aura Laser was wonderful and I couldn't recommend them more highly. At the time of my consultation, I was on a hormonal medication and was not sure if it would prevent me from having my laser hair removal done. However, instead of trying to push the treatment package on me, their consultant made sure to contact the doctor and get clearance for the treatment which I did. I have so much respect and appreciation for that. The lasering experience was great. My technician was extremely professional and knowledgeable. The atmosphere was great too. I am a spa junky and have visited a handful of places before. I am glad to say that Aura Laser gets my top rating based on professionalism, safety, and results.

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After a full package of laser hair removal treatments, I am disappointed.

Katy, the owner and technician who administered the treatment, was consistently late to my appointments. Either she was chatting away with the previous appointment, having a personal conversation on the phone while I stood there in full view, or in some cases hadn't even arrived at the spa yet.

After receiving approximately $1000 in treatments, there was no lessening of the hair at all. It's hard to tell when you're in treatment, because they have you shave all the time, but after letting it grow out for several months, I could see that all the hair I started with was still there. This was after Katy, in multiple treatments, claiming she could see the hair "jumping out of the follicle". I probably would have been better off spending my money on whatever it was she was smoking.

I would not recommend this place to anyone.

0
★☆☆☆☆

After a full package of laser hair removal treatments, I am disappointed.

Katy, the owner and technician who administered the treatment, was consistently late to my appointments. Either she was chatting away with the previous appointment, having a personal conversation on the phone while I stood there in full view, or in some cases hadn't even arrived at the spa yet.

After receiving approximately $1000 in treatments, there was no lessening of the hair at all. It's hard to tell when you're in treatment, because they have you shave all the time, but after letting it grow out for several months, I could see that all the hair I started with was still there. This was after Katy, in multiple treatments, claiming she could see the hair "jumping out of the follicle". I probably would have been better off spending my money on whatever it was she was smoking.

I would not recommend this place to anyone.

.

I bought the Groupon that Aura offered for laser hair removal. I was so disappointed off that bat that I canceled my Groupon with them. First off, when I tried to schedule my appt, I called and the number went straight to a voice mail, even though it was within business hours. I left a message and never got a call back. So a week later I tried again...same thing that happened the first time. One day later I finally got a call back from a very rude lady that sounded like I was bothering her by setting an appt. I let her attitude go and was just happy they finally called me back. I set the appt for today, 2-23-11. An hour later, ANOTHER lady called me to set up my appt. I told her that I already made one, but confirmed the date and time with her. At the end of our conversation she said, "We look forward to seeing you next week!" I got there 15 mins before my appt and waited while one lady chatted with a friend about some mutual friends fro about 10 mins. Then another lady asked me if she could help me and I let her know I was there for my appt. She looked like I was crazy and asked for my name. After looking at the computer for a min she informed me that my appt was not until 3-23-11. I told her that I talked to TWO seperate people and both told me my appt was on 2-23. She basically told me I was lying. So I asked if there were any openings today, to get me in and she said no. As soon as I got home I called Groupon and canceled my voucher with them. There is NO WAY I will trust a company to do my laser hair removal that can't even get their patients scheduled the right way. I am so disappointed, because I already scheduled my WHOLE day around this appt.

0
★☆☆☆☆

I bought the Groupon that Aura offered for laser hair removal. I was so disappointed off that bat that I canceled my Groupon with them. First off, when I tried to schedule my appt, I called and the number went straight to a voice mail, even though it was within business hours. I left a message and never got a call back. So a week later I tried again...same thing that happened the first time. One day later I finally got a call back from a very rude lady that sounded like I was bothering her by setting an appt. I let her attitude go and was just happy they finally called me back. I set the appt for today, 2-23-11. An hour later, ANOTHER lady called me to set up my appt. I told her that I already made one, but confirmed the date and time with her. At the end of our conversation she said, "We look forward to seeing you next week!" I got there 15 mins before my appt and waited while one lady chatted with a friend about some mutual friends fro about 10 mins. Then another lady asked me if she could help me and I let her know I was there for my appt. She looked like I was crazy and asked for my name. After looking at the computer for a min she informed me that my appt was not until 3-23-11. I told her that I talked to TWO seperate people and both told me my appt was on 2-23. She basically told me I was lying. So I asked if there were any openings today, to get me in and she said no. As soon as I got home I called Groupon and canceled my voucher with them. There is NO WAY I will trust a company to do my laser hair removal that can't even get their patients scheduled the right way. I am so disappointed, because I already scheduled my WHOLE day around this appt.

.

I never write reviews about businesses unless I am really happy or extremely ticked off. In the case of Aura Laser medspa I would like to say 3 things: Results. Results. Results. I have gone to 3 other medical spas in the area to have them treat my cistic acne to no avail. Then I stumbled upon Aura through Google search. I started on my acne treatment program in August of 2010 and was done last December. I AM ACNE FREE now and every time I look at my face in the mirrior I have these guiys to thank. Aura is a no BS place. No smoke in mirrors and no pressure sales. They tell you what they can and cannot do for you and you can take that to the bank. Special thanks to Katy and Jessica who were extremely helpful throughout my visits to Aura.

2
★★★★★

I never write reviews about businesses unless I am really happy or extremely ticked off. In the case of Aura Laser medspa I would like to say 3 things: Results. Results. Results. I have gone to 3 other medical spas in the area to have them treat my cistic acne to no avail. Then I stumbled upon Aura through Google search. I started on my acne treatment program in August of 2010 and was done last December. I AM ACNE FREE now and every time I look at my face in the mirrior I have these guiys to thank. Aura is a no BS place. No smoke in mirrors and no pressure sales. They tell you what they can and cannot do for you and you can take that to the bank. Special thanks to Katy and Jessica who were extremely helpful throughout my visits to Aura.

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Be careful with any services. Dr. Garcia - The Medical Director was recently under investigation by KOMO for malpractice on a lipsuction. See: Phttp://www.komonews.com/news/problemsolvers/116639403.html?tab=video&c=yHere is my personal

1
★★☆☆☆

Be careful with any services. Dr. Garcia - The Medical Director was recently under investigation by KOMO for malpractice on a lipsuction. See: Phttp://www.komonews.com/news/problemsolvers/116639403.html?tab=video&c=yHere is my personal

.

**UPDATE below: BEWARE THREATS!** DONT BUY their Groupons for Laser Hair removal....there is a reason they keep selling them thru Groupon...mass fast cash, and nothing for it. These guys have done these Groupons 3 times in just over a

1
★★☆☆☆

**UPDATE below: BEWARE THREATS!** DONT BUY their Groupons for Laser Hair removal....there is a reason they keep selling them thru Groupon...mass fast cash, and nothing for it. These guys have done these Groupons 3 times in just over a

.

**UPDATE below: BEWARE THREATS!** <> DONT BUY their Groupons for Laser Hair removal....there is a reason they keep selling them thru Groupon...mass fast cash, and nothing for it. These guys have done these Groupons 3 times in just over a

1
★★☆☆☆

**UPDATE below: BEWARE THREATS!** <> DONT BUY their Groupons for Laser Hair removal....there is a reason they keep selling them thru Groupon...mass fast cash, and nothing for it. These guys have done these Groupons 3 times in just over a

More about Aura Laser Skin Care

Laser Hair Removal, Anti-aging, FotoFacials, Refirme Wrinkle Treatments, Chemical Peels, Acne Treatments, Microdermabrasion, Botox, Juvederm, Restylane, Foils, Hair Cuts, Massage, Skin Care, Obagi, Skin Medica

 

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