Farwest Taxi

★★☆☆☆

About Farwest Taxi

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Transportation & Storage

Transportation & Storage
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2.0 5
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My daughter took the cab on a Sunday night and thought she left her wallet and passport in the cab. She tried for 3 days to get ahold of someone. It was 3:00 p.m., and they were closed! The message said to call at 8:00 a.m. When we did, we were transferred to a voice message. No one called back. We called again, and again, no one called. So, I called administration, she said, "Oh, I can see him now walking into his office" and transferred me again, where I got voice mail. I was steaming now! Called admin again. No answer. Finally, I reached someone who took the info and went to talk to the driver personally. Thanks for that. I still don't know if the driver really looked...I understand it was her fault and that someone can't man the phones 24/7...but if you say you're going to be there, be there. Or if someone leaves a message, call them back. It seems like solid business practice. We probably won't go back, especially since it's not the first time it's happened.

2
★★☆☆☆

My daughter took the cab on a Sunday night and thought she left her wallet and passport in the cab. She tried for 3 days to get ahold of someone. It was 3:00 p.m., and they were closed! The message said to call at 8:00 a.m. When we did, we were transferred to a voice message. No one called back. We called again, and again, no one called. So, I called administration, she said, "Oh, I can see him now walking into his office" and transferred me again, where I got voice mail. I was steaming now! Called admin again. No answer. Finally, I reached someone who took the info and went to talk to the driver personally. Thanks for that. I still don't know if the driver really looked...I understand it was her fault and that someone can't man the phones 24/7...but if you say you're going to be there, be there. Or if someone leaves a message, call them back. It seems like solid business practice. We probably won't go back, especially since it's not the first time it's happened.

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I take Farwest Cabs quite often and have found (for the most part) the drivers are very courteous and the cabs are clean. They are always on time, but you have to call before you want them - you cannot ask to have a cab come at a specific time. However, I have noticed that, very often, the driver turns off the meter and then just tells me an amount. Since I take this route a lot, I know what the amount should be, and none of them have tried to increase it. I figured they were just skimming cash from the company, but making a complaint could only be bad for me.

4
★★★★☆

I take Farwest Cabs quite often and have found (for the most part) the drivers are very courteous and the cabs are clean. They are always on time, but you have to call before you want them - you cannot ask to have a cab come at a specific time. However, I have noticed that, very often, the driver turns off the meter and then just tells me an amount. Since I take this route a lot, I know what the amount should be, and none of them have tried to increase it. I figured they were just skimming cash from the company, but making a complaint could only be bad for me.

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I take cabs sometimes, I recently called Farwest taxi, the driver was late picking me up, when we got to my destination he didn't help to open the door even though he knew I had bags.

2
★★☆☆☆

I take cabs sometimes, I recently called Farwest taxi, the driver was late picking me up, when we got to my destination he didn't help to open the door even though he knew I had bags.

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My friend and I got a cab Saturday night (10/21/2007) around midnight from Tiki Joe's in Kirkland to the Blue Water at Carillon Point (no more than 2 miles, no traffic & no stop lights). We get in the cab and the driver starts driving and says, "$10.00"...AND YES, HE NEVER STARTED THE METER! We tell him to stop the car and let us out and that we were going to tell the cops that he was trying to rip us off or to start the meter. He started it right away. Our cab ride was $5 when we arrived at Blue Water. He tried to double his fee. Doesn't stop there. My wallet fell out of my purse so I called the cab company (lost and found) the next day and spoke with a dispatcher who informed me that Manny (the superintendant) would not be in until Monday morning. I reach the superintendant MANNY'S voicemail, so I leave a message. Then I call back Monday (when I was told he would be there) and yet again, no answer so I just left another message saying that it was really important to me to find out if my wallet was turned in or not. By the end of the day, no call back. So I call the GM and leave a message saying I can't get ahold of anyone and that I'm trying to find out if my wallet is there. Today I get a very threatening, rude call from Manny (the Farwest Cab Company's Superintendent) yelling at me and telling me that my wallet is not there and to never call back again. He was very threatening, yelling, rude & inconsiderate. I will NEVER USE this cab company again...EVER! In fact, I plan on contacting the Better Business Bureau regarding this unfortunate event. Turns out, my wallet was left in the cab and some wonderful person who got in after us grabbed it and turned it into the Bellevue police...I doubt the driver would have. To Manny (Superintendent), yes it was in your cab. Cops just called me and told me it was.

1
★☆☆☆☆

My friend and I got a cab Saturday night (10/21/2007) around midnight from Tiki Joe's in Kirkland to the Blue Water at Carillon Point (no more than 2 miles, no traffic & no stop lights). We get in the cab and the driver starts driving and says, "$10.00"...AND YES, HE NEVER STARTED THE METER! We tell him to stop the car and let us out and that we were going to tell the cops that he was trying to rip us off or to start the meter. He started it right away. Our cab ride was $5 when we arrived at Blue Water. He tried to double his fee. Doesn't stop there. My wallet fell out of my purse so I called the cab company (lost and found) the next day and spoke with a dispatcher who informed me that Manny (the superintendant) would not be in until Monday morning. I reach the superintendant MANNY'S voicemail, so I leave a message. Then I call back Monday (when I was told he would be there) and yet again, no answer so I just left another message saying that it was really important to me to find out if my wallet was turned in or not. By the end of the day, no call back. So I call the GM and leave a message saying I can't get ahold of anyone and that I'm trying to find out if my wallet is there. Today I get a very threatening, rude call from Manny (the Farwest Cab Company's Superintendent) yelling at me and telling me that my wallet is not there and to never call back again. He was very threatening, yelling, rude & inconsiderate. I will NEVER USE this cab company again...EVER! In fact, I plan on contacting the Better Business Bureau regarding this unfortunate event. Turns out, my wallet was left in the cab and some wonderful person who got in after us grabbed it and turned it into the Bellevue police...I doubt the driver would have. To Manny (Superintendent), yes it was in your cab. Cops just called me and told me it was.

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1 out of 1 people found this review helpful.

.

Friday nite I was driven home in a Farwest cab, when arriving to my home, the amount owed was 7.00 dollars I handed the cab driver my debit/visa card he yelled... CASH ONLY.. I told him i did not have cash! He said again CASH ONLY! I said again I only have my debit card.. he locked the doors so I couldn't get out of the cab and accelerated to exit my parking lot..I said unlock the doors...wwwith my cell phone in hand I shouted do I need to call the police? he slammed the breaks on and took my debit card.
I have never expercienced anything like that with a cab driver? I am 47 years old I have taken cabs since I was in my twenties! I will NEVER step inside a FARWEST CAB again!

1
★☆☆☆☆

Friday nite I was driven home in a Farwest cab, when arriving to my home, the amount owed was 7.00 dollars I handed the cab driver my debit/visa card he yelled... CASH ONLY.. I told him i did not have cash! He said again CASH ONLY! I said again I only have my debit card.. he locked the doors so I couldn't get out of the cab and accelerated to exit my parking lot..I said unlock the doors...wwwith my cell phone in hand I shouted do I need to call the police? he slammed the breaks on and took my debit card.
I have never expercienced anything like that with a cab driver? I am 47 years old I have taken cabs since I was in my twenties! I will NEVER step inside a FARWEST CAB again!

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Message from Farwest Taxi

Comprehensive taxi service and airport shuttles in clean, GPS equipped vehicles.

More about Farwest Taxi

Farwest Taxi is a taxi cab and airport transportation company located in Seattle, Washington, serving all of King County. Since our establishment in 1938, our professionally trained drivers have served both individuals and groups with 24 hour dispatched, door to door service in one of our many clean and comfortable taxi cabs. We also provide airport transportation to and from Seatac airport. Call us for a clean, safe ride in one of our Seattle taxis. Our Seattle taxi cabs are perfect for: * Airport transportation to Seatac Airport * Weddings * Corporate events * Medical transportation * Proms and other school events * Taxi cab service From our taxi cab service in Seattle, to our airport transportation service for Seatac Airport, to our limo service, Farwest Taxi is able to handle all transportation requirements for private and corporate events in Seattle and the Puget Sound area. Please call today for more information.

 

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