Ken's Tire Service

★★★☆☆
37.7133 -121.724
Map and Directions to Ken's Tire Service

925-443-8473

1012 N Vasco Rd Ste A

Livermore, CA

94551

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2.5 2
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Reviews 1 - 2 of 2.
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While driving to the Santa Rosa from north Orange County, I felt my front wheels pulling to the right especially when I engaged the brakes. I knew that my front wheels needed to be re-aligned. I called ahead based on the reviews I read were positive. I arrived and they got my Ford F150 Crew Cab in the repair bay quickly BUT within a matter of 5 minutes the mechanic came to inform me that it was the ball joints that needed repair hundreds of dollars. I told him no that is not what I came in for and that I would have my independent auto repair shop in La Habra look at it when I arrived back home. The mechanic was observable miffed about it. When I arrived back home, I took my truck to my long-term mechanic and found that the Kens tire mechanic put the lug nuts back on extremely tight that that they had to break the lug nuts off. Also, the ball joints did not need repair. This mechanic has serious behavioral issues. The Kens Tire Service mechanic placed the occupants in my truck and myself in danger while driving to my destination and then the 500-mile trip back home. If I had a flat tire on the open highway or city freeways, there is no possible way for an AAA emergency repair service would have been able to remove the lug nuts since the Kens mechanic over-tighten the lug nuts to the extreme due to his frustration and misbehavior since I did not want the work he recommend done. My mechanic broke several impact instruments to get the lug nuts off and then had to call a tool specialist out to get the front lug nuts removed. This cost me time and money. Kens tire mechanic employed very bad judgment and endangered lives.

1
★☆☆☆☆

While driving to the Santa Rosa from north Orange County, I felt my front wheels pulling to the right especially when I engaged the brakes. I knew that my front wheels needed to be re-aligned. I called ahead based on the reviews I read were positive. I arrived and they got my Ford F150 Crew Cab in the repair bay quickly BUT within a matter of 5 minutes the mechanic came to inform me that it was the ball joints that needed repair hundreds of dollars. I told him no that is not what I came in for and that I would have my independent auto repair shop in La Habra look at it when I arrived back home. The mechanic was observable miffed about it. When I arrived back home, I took my truck to my long-term mechanic and found that the Kens tire mechanic put the lug nuts back on extremely tight that that they had to break the lug nuts off. Also, the ball joints did not need repair. This mechanic has serious behavioral issues. The Kens Tire Service mechanic placed the occupants in my truck and myself in danger while driving to my destination and then the 500-mile trip back home. If I had a flat tire on the open highway or city freeways, there is no possible way for an AAA emergency repair service would have been able to remove the lug nuts since the Kens mechanic over-tighten the lug nuts to the extreme due to his frustration and misbehavior since I did not want the work he recommend done. My mechanic broke several impact instruments to get the lug nuts off and then had to call a tool specialist out to get the front lug nuts removed. This cost me time and money. Kens tire mechanic employed very bad judgment and endangered lives.

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We've bought tires from Ken's tire service for years now and referred family and friends to Ken. He stands by his work and even when something isn't right, Ken fixes it. That's more than can be said of other places we've been to!

4
★★★★☆

We've bought tires from Ken's tire service for years now and referred family and friends to Ken. He stands by his work and even when something isn't right, Ken fixes it. That's more than can be said of other places we've been to!

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Response from this business:

Thank you for your review. We appreciate your business.