Kalista Salon & Spa

This place is a joke! The staff at Kalista is very unprofessional. I do not recommend it at all. The business owner doesn't care about their customer service at all either. I'm totally agree with one star reviews. I had terrible experience at this salon too. I think the owner or the staff write 5 stars reviews. I have to agree with other peoples reviews about the gossiping, bad business and very bad extensions plus the place doesn't look clean to me. This is not a salon I would ever recommend.

I saw they did a happy hour event on Mondays, So I scheduled for on and it was Amazing! This place is so cute. The girls are cute and everyone is really friendly. I loved my pedicure. I will be back!

My experience was super from the moment that I made the first call to book the appointment. I had called a lot of places but knew that this was the place to come. When I walked through the door and was greeted by the receptionist, her professionalism and warmth made my anxiety dissipate. Then I met my esthetician and the incredible experience began. The treatment I chose was the Facial with the Lumiere (LED light therapy). The esthetician explained in detail every step and what I would experience through the entire process, which is very important to a client. She informed me about my skin condition and the course of action that I needed. Her expertise was incredible and she has hands from heaven! I will finish the treatments that she outlined and I recommend this spa to everyone. They give terrific packages. I got 12 sessions for 680.00, My girlfriend turned me onto the Lumiere because her skin looked amazing and I was prepared to pay 2500.00 at least. I did get a bit suspicious about the cost but this machine is state of the art and designed my nasa, so YES its the real deal. My skin is amazing and my wrinkles are almost gone, and I'm only on treatment 6. Thank you. A very satisfied client!

I've now had massages, a facial and thermal straightening at Kalista. All were amazing...couldn't be more pleased. The staff is incredibly warm and friendly, the atmosphere is very chill and unpretentious. It's the best facial I've ever had by far. When I got engaged, my fiance and I had a couples' massage which was really special and in the best room of the spa...they had lit candles and put down flower petals. They know how to make you feel special. It also didn't hurt that it was an incredible massage! I'd highly recommend Kalistas to anyone who knows the difference b/w a great treatment and a mediocre one.

On Friday before my daughters wedding; we thought it would be great to have spa pedicures for the wedding party and myself, and the Bride also had a manicure. So I searched around and found Kalista, this spa had the atmosphere and they were able to do all six pedicures at one time and that was what we were looking for; so I booked it a month in advance.

We arrived at the spa on time; they seem a little unorganized but we keep in mind that there where six of us. The staff was friendly; the issue is that one of the French manicures had to be redone; she did not notice it when she left that all of the previous red polish had not been removed and there was red residue around each of her toes. When she called and asked to get them redone, she was told that they had noticed it but did not say anything to her (the client) before she left. When she came back to have them redone the same day they told her that they could not compensate for the bad job and inconvenience.

That evening after the rehearsal dinner the Bride noticed that the polish on her nail was starting to bubble. All she had done that day was the Kalista visit, a family lunch, and the church wedding rehearsal no cooking, cleaning or anything that would affect a manicure. By morning the toe nail polish had started to peal also.

We were staying in a Hotel in NW Portland and had to go out at 8:00 AM and find polish remover and polish to fix what she had paid $90.00 dollars for the day before. When I called Kalista at 9:30 AM on Saturday the day of the wedding, I was told that I should have called sooner Well at that time the service was not even 24 hours old. The Manager told me there was nothing they could do, that their staff works on commission and that would be taking their bread and butter away.

My family has been in the Beauty Business for over 20 years.. Kalista Salon & Spa is not a place I would ever recommend