B H Extremo Limo

First off...these people are local and don't know how to get around. What kind of limo experience requires you to be on the phone more than half the ride guiding the driver?! Ever heard of GPS? Second, the ride was hot. The AC was not kicking in and the driver had to roll down the windows for us to cool down. The icing on the cake was when 20 guests and I were left stranded at 3am! The minute this guy showed up to pick us up he kept harping about not turning the radio volume past 30 because the windows would crack. In hindsight, he brought it up so many times I should have suspected something. Our ears could not handle the radio past 16; at 30 it would have blown our ears before the windows! I controlled the radio myself and was even asked to lower it below 16 so everyone could talk unless a favored song was playing. In any case, these people left us stranded at 3am without so much as a call or warning. When we finally got a hold of them, they claimed we turned the radio up so loud we cracked the window and the contract says they can leave us stranded for that without warning. Poor business ethic! Aside from the fact that no one was deaf after the ride, one of the guests saw the crack in the window when he first got in before the radio was ever turned on. Bottom line these people conned us out of over $1200 for the repair of a window that was broken before we even sat in the limo. We only paid it because our time is too valuable to go to court with the buffoons and we are not as hard up for this amount of money as this company clearly is. Furthermore, the deposit which we were told would be returned after we paid for the window was never returned. And truth be told, the Hummer Stretch they sent us was not impressive in the least. I don't recommend them at all and hope my next limousine ride makes up for this contemptuous experience.